IT Support Specialist Jobs
IT Support Specialist jobs are open across healthcare, finance, education, government, and technology, at every level from entry-level help desk to senior systems support, with specializations in desktop support, network troubleshooting, and cloud infrastructure. Find a role that fits from the openings below and apply directly.
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Showing 5 of 1,645+ IT Support Specialist jobs
DESCRIPTION
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.
Key job responsibilities
Responsibilities include, but are not limited to:
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Moving up to 49lbs as well as standing and walking for shifts lasting up to 12 hours.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- Experience troubleshooting integrated and interdependent computer systems
- Experience in a dynamic environment with a high degree of customer service
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, GA, White - 23.50 - 37.74 USD hourly
DESCRIPTION
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.
Key job responsibilities
Responsibilities include, but are not limited to:
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Moving up to 49lbs as well as standing and walking for shifts lasting up to 12 hours.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- Experience troubleshooting integrated and interdependent computer systems
- Experience in a dynamic environment with a high degree of customer service
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, GA, White - 23.50 - 37.74 USD hourly
IT Support Specialist Jobs by Experience Level
Top Cities Hiring IT Support Specialists
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Find IT Support Specialist JobsIT Support Specialist Job Market
Who's Hiring
- Gr8ttek66
- Amazon61
- Cognizant15
- Rocket Lab USA13
- Courser7
Top Industries Hiring
- Technology & Software12
- Healthcare & Medical Services8
- Education5
- Manufacturing5
- Automotive3
What Employers Look For
The qualifications that appear most often in IT support specialist jobs.
- CompTIA A+ certification or equivalent hands-on hardware and software troubleshooting experience
- Proficiency with Windows 10/11 and macOS in a managed enterprise environment
- Experience using a help desk ticketing system such as ServiceNow, Zendesk, or Jira
- Strong written and verbal communication skills for end-user support and documentation
- Active Directory and Office 365 administration including user provisioning and access management
- Associate or bachelor's degree in information technology, computer science, or a related field
Tips for Your IT Support Specialist Job Search
Tailor your resume to the ticket system
Hiring managers scan for the specific help desk platforms they use, whether that's ServiceNow, Zendesk, or Jira. Name the ticketing systems you've worked in and note your average resolution time or ticket volume to make your experience concrete.
List certifications before degrees on applications
For most it support specialist openings, a CompTIA A+, Network+, or Microsoft certification carries more weight than your college major. Put those credentials near the top of your resume so they're visible before a recruiter reaches your education section.
Apply early to roles that fit
Migrate Mate lists it support specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target job postings by environment type
IT support roles vary sharply between Windows-heavy corporate environments, macOS-dominant creative agencies, and mixed cloud setups in healthcare. Filter your search by the environment you know best so your existing skills translate directly from day one.
Prepare a break-fix story for your interview
Most it support specialist interviews include a scenario question where you walk through diagnosing and resolving a real outage or user issue. Prepare two or three specific examples with a clear problem, your diagnostic steps, and the outcome, using the STAR format.
Negotiate shift and on-call terms early
Many it support specialist roles include after-hours on-call rotations or weekend shifts that aren't always clear in the posting. Ask directly during your first interview so you can factor those terms into your decision before you reach the offer stage.
IT Support Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most it support specialists?
The companies hiring the most it support specialists right now include Gr8ttek, Amazon, and Cognizant, with the largest share of openings in California, Texas, and Florida, based on current listings on Migrate Mate as of September 2026. Healthcare systems, managed service providers, and large financial institutions consistently post the highest volume of openings throughout the year.
How many it support specialist jobs are remote?
About 32% of it support specialist openings are fully remote or hybrid as of September 2026, though the share varies by role type. Tier 1 help desk and cloud-focused desktop support positions are the most likely to be fully remote, while roles involving on-site hardware repair, data center access, or in-person VIP support typically require a physical presence.
How do you become an it support specialist?
Start by earning a foundational certification like CompTIA A+, which validates core hardware and software troubleshooting skills without requiring a degree. Build hands-on experience through a home lab, volunteer IT work, or a help desk internship. Then apply to entry-level Tier 1 support roles and work toward Network+ or a Microsoft certification as you advance.
Can you get hired as an it support specialist with little or no experience?
Yes, many employers hire candidates without formal work experience if you hold a current CompTIA A+ or Microsoft certification. Building a home lab where you configure networks, troubleshoot operating systems, and document your fixes gives you concrete examples to discuss in interviews. Entry-level help desk and desktop support roles are the most accessible starting points, often requiring only a certification and demonstrated problem-solving ability.
What does the it support specialist interview process look like?
Most processes start with a recruiter screen focused on your certifications and tool experience, followed by a technical interview where you walk through a real or hypothetical troubleshooting scenario step by step. Some employers add a short practical assessment, such as diagnosing a simulated ticket. Final rounds typically involve a conversation with the IT manager about team fit, shift expectations, and escalation procedures.
Where can I find and apply to it support specialist jobs?
You can find and apply to it support specialist jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level, certifications, and preferred work environment, then apply directly to each listing that fits.
See All 1,645+ IT Support Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
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