Senior Level IT Support Specialist Jobs
Senior level it support specialist jobs place experienced professionals in charge of infrastructure stability, escalation resolution, and the technical teams and projects that keep enterprise systems running. Openings concentrate across Automotive, Banking & Financial Services, and Manufacturing, with a mix of on-site, hybrid, and remote positions available and employers like C3EL, GovCIO, and Faraday Future hiring at this level now.
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Discover a more connected career
We are looking for technically skilled candidates with good problem-solving abilities for the position of Sr Specialist IT Onsite Support. The duties include being a point of contact for all IT related questions at the user level, responding to user needs in a timely manner, and ensuring the optimal running of all systems, among other duties. Work can also occasionally include installation of network and camera cabling, installing wired/wireless networks, security camera systems, phone systems, and door access systems. This is an hourly position, eligible for overtime.
Connecting you to great benefits
- Weekly Paychecks
- Paid Time Off, Parental Leave, and Holidays
- Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- 401(k) w/ Company Match
- Stock Purchase Plan
- Education Reimbursement
- Legal Insurance
- Discounts on gym memberships, pet insurance, and much more!
What you’ll do
- Serves as the first point of escalation for more complex IT support issues.
- Provides friendly, courteous, and quality systems support to all users
- Responds to incoming telephone calls, voicemail, web-submissions, emails and/or chat for assistance from users experiencing problems
- Troubleshoots, analyzes, resolves, tracks, escalates and accurately documents various technical problems
- Documents customer requests in call tracking system, routes problems as required and documents clear and detailed resolution notes for all incidents / problems being closed.
- Completes warranty repairs work as necessary
- Refers major hardware or software problems or defective products to vendors
- Suggests improvements to current processes to improve productivity
- Uses asset database to manage the location of assets
- Follows standard IT Support procedures
- Stays current with system information, changes and updates.
IND1
What you’ll need
- To be 18 years of age or older
- Authorization to work in the United States for this company
- One year of relevant work experience
- Strong knowledge of Windows OS troubleshooting/installing printer drivers/etc
- Basic knowledge of networks/topography. Basic knowledge of network gear and setting up remote networks/VPNs
- Basic knowledge of troubleshooting tablets/remote devices/phones.
- Basic hardware knowledge (replacing parts/etc)
- Knowledge of imaging and deploying various mobile assets.
- Ability to set up offices (ISPs/cabling)
- Able to support field employees (good communication and analytical skills).
- Use of remote tools to troubleshoot.
- Installation and training on new hardware/software.
- Willing to travel to various work sites.
- Must have valid drivers license and acceptable driving record.
Why grow your career with us
Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
Building stronger solutions together
Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Discover a more connected career
We are looking for technically skilled candidates with good problem-solving abilities for the position of Sr Specialist IT Onsite Support. The duties include being a point of contact for all IT related questions at the user level, responding to user needs in a timely manner, and ensuring the optimal running of all systems, among other duties. Work can also occasionally include installation of network and camera cabling, installing wired/wireless networks, security camera systems, phone systems, and door access systems. This is an hourly position, eligible for overtime.
Connecting you to great benefits
- Weekly Paychecks
- Paid Time Off, Parental Leave, and Holidays
- Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- 401(k) w/ Company Match
- Stock Purchase Plan
- Education Reimbursement
- Legal Insurance
- Discounts on gym memberships, pet insurance, and much more!
What you’ll do
- Serves as the first point of escalation for more complex IT support issues.
- Provides friendly, courteous, and quality systems support to all users
- Responds to incoming telephone calls, voicemail, web-submissions, emails and/or chat for assistance from users experiencing problems
- Troubleshoots, analyzes, resolves, tracks, escalates and accurately documents various technical problems
- Documents customer requests in call tracking system, routes problems as required and documents clear and detailed resolution notes for all incidents / problems being closed.
- Completes warranty repairs work as necessary
- Refers major hardware or software problems or defective products to vendors
- Suggests improvements to current processes to improve productivity
- Uses asset database to manage the location of assets
- Follows standard IT Support procedures
- Stays current with system information, changes and updates.
IND1
What you’ll need
- To be 18 years of age or older
- Authorization to work in the United States for this company
- One year of relevant work experience
- Strong knowledge of Windows OS troubleshooting/installing printer drivers/etc
- Basic knowledge of networks/topography. Basic knowledge of network gear and setting up remote networks/VPNs
- Basic knowledge of troubleshooting tablets/remote devices/phones.
- Basic hardware knowledge (replacing parts/etc)
- Knowledge of imaging and deploying various mobile assets.
- Ability to set up offices (ISPs/cabling)
- Able to support field employees (good communication and analytical skills).
- Use of remote tools to troubleshoot.
- Installation and training on new hardware/software.
- Willing to travel to various work sites.
- Must have valid drivers license and acceptable driving record.
Why grow your career with us
Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
Building stronger solutions together
Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
See All 24 Senior Level IT Support Specialist Jobs
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Find JobsSenior Level IT Support Specialist Job Market
Who's Hiring
- C3EL2C
- GovCIO2
- Faraday Future2
- DLH1D
- AT&T1
Top Industries Hiring
- Automotive2
- Banking & Financial Services2
- Manufacturing1
- Telecommunications1
- Technology & Software1
Senior Level IT Support Specialist Jobs: Frequently Asked Questions
How do I get a senior level it support specialist job?
Employers at this level want candidates who have moved beyond resolving tickets to owning outcomes across systems and teams. Highlight experience leading infrastructure projects, mentoring junior staff, and driving process improvements. Certifications like ITIL, CompTIA Security+, or Microsoft certifications strengthen your profile, but demonstrated ownership of high-stakes technical environments is what sets senior candidates apart.
Which companies hire senior level it support specialists?
Companies hiring senior level it support specialists right now include C3EL, GovCIO, and Faraday Future, based on current listings on Migrate Mate as of July 2026. Hiring at this level comes from a mix of large enterprises managing complex IT environments, managed service providers, government contractors, and healthcare and financial organizations with stringent uptime and compliance requirements.
Are there remote senior level it support specialist jobs?
Yes, though availability varies by role scope and industry. About 11% of senior level it support specialist openings are remote or hybrid as of July 2026, with fully remote roles more common in organizations where infrastructure management, helpdesk oversight, and vendor coordination can be handled without an on-site presence. Roles requiring hands-on hardware support typically remain on-site.
What makes a it support specialist role senior level?
Senior roles are defined by scope and accountability rather than task volume. A senior it support specialist owns escalation paths, shapes support processes, and makes architectural or tooling decisions that affect the broader team. They mentor junior and mid-level staff, manage vendor relationships, and are expected to anticipate problems rather than just resolve them. Cross-functional collaboration and project leadership are standard expectations.
Which industries hire the most senior level it support specialists?
Senior level it support specialist roles concentrate in Automotive, Banking & Financial Services, and Manufacturing, based on current listings on Migrate Mate as of July 2026. These sectors drive demand because they operate large, distributed workforces that depend on reliable IT infrastructure, strict security and compliance standards, and the kind of experienced technical leadership that keeps critical systems available around the clock.