Technical Specialist Jobs
Technical Specialist jobs are open across healthcare, technology, manufacturing, and telecommunications, from entry-level associate to senior and principal roles, with specializations in field support, systems integration, and product implementation. Find a role that fits below and apply directly.
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- Join a passionate US team at a worldwide leading educational video company
- Support our customers and enhance video learning experiences for schools
- Full-time permanent position, working remotely or in our Charleston office
Why Join Us?
Do you want to make a positive impact on the education of future generations? If the answer’s yes, then we want you here at ClickView. We believe in using the power of video to transform traditional education, allowing students and teachers to foster a creative and innovative educational environment, from wherever they are. At ClickView, we look for passionate professionals who are seeking a hands-on role in a dynamic organization. In turn, we invest in our staff to enhance overall team performance and achieve growth together. You can expect support and investment in your future career plus the day-to-day benefits of an open plan and vibrant work environment. Are you ready to take your first step with us?
The Role
We are looking for a talented Technical Support Specialist to help us continue to provide exceptional product and technical support to our customers across the US for both ClickView and Streamable Learning. We are looking for an individual who has a genuine love of customer service and technology and has a great attitude and work ethic to match. The ideal candidate will love following processes whilst using their initiative to solve problems, and maintain regular proactive contact with customers to build brand advocacy within the community. This role offers you the opportunity to lead the product support function in the US, whilst being supported by an enthusiastic and professional team globally. You'll be responsible for a wide variety of technical tasks which will allow you to showcase your technical and customer skills in a fast paced and innovative work environment.
Your Responsibilities Include
- Leading and supporting K-12 district partners through the setup, configuration, and successful implementation of Single Sign-On (SSO) platforms, including SAML-based integrations
- Serving as the primary point of contact for technical onboarding, ensuring smooth integration with district systems (SSO, SAML, LMS, etc.) and minimizing barriers to adoption
- Collaborating with district technology teams and instructional leaders to align implementations with instructional technology goals and classroom needs
- Troubleshooting and resolving technical setup issues with a customer-first mindset, while escalating complex cases appropriately and working with global teams
- Documenting all actions and information on cases, maintaining an accurate database of interactions and next steps with customers
- Running daily live zoom programs for customers and providing technical support to our customers
- Data management (e.g. daily program registration management and attendance data), data entry and managing the day-to-day of program updates and schedules
- Ad hoc tasks such as supporting with landing pages and making modifications to our programs as required
- You'll also be supporting our UK customers with technical support and SSO setup as required
Nice To Have Skills
- Experience onboarding and implementing Single Sign-On services (Clever, ClassLink, SAML)
- Experience of working with and technically supporting SaaS products
- K-12 instructional technology experience, with a strong understanding of how digital tools and platforms are adopted and used by teachers, librarians, and district technology teams
- Experience working with Salesforce CRM
Benefits
- Paid leave - 20 days paid annual leave, paid sick leave and extra paid Wellbeing and Volunteering leave
- 401k match and Platinum health insurance - (80% coverage) with vision and dental included
- Flexible working - to accommodate hours and arrangements and ability to work remotely from a different location for up to 100 calendar days per year
- Generous parental leave policy - offering 16 week’s full pay
- Learning and Development budgets - access to LinkedIn Learning, along with professional opportunities made available to all our teams, so you can continue growing to be the best you
- Wellbeing Policy - with access to EAP and wellbeing apps, we put your mental health and wellbeing at the forefront of what we do
- Join a passionate US team at a worldwide leading educational video company
- Support our customers and enhance video learning experiences for schools
- Full-time permanent position, working remotely or in our Charleston office
Why Join Us?
Do you want to make a positive impact on the education of future generations? If the answer’s yes, then we want you here at ClickView. We believe in using the power of video to transform traditional education, allowing students and teachers to foster a creative and innovative educational environment, from wherever they are. At ClickView, we look for passionate professionals who are seeking a hands-on role in a dynamic organization. In turn, we invest in our staff to enhance overall team performance and achieve growth together. You can expect support and investment in your future career plus the day-to-day benefits of an open plan and vibrant work environment. Are you ready to take your first step with us?
The Role
We are looking for a talented Technical Support Specialist to help us continue to provide exceptional product and technical support to our customers across the US for both ClickView and Streamable Learning. We are looking for an individual who has a genuine love of customer service and technology and has a great attitude and work ethic to match. The ideal candidate will love following processes whilst using their initiative to solve problems, and maintain regular proactive contact with customers to build brand advocacy within the community. This role offers you the opportunity to lead the product support function in the US, whilst being supported by an enthusiastic and professional team globally. You'll be responsible for a wide variety of technical tasks which will allow you to showcase your technical and customer skills in a fast paced and innovative work environment.
Your Responsibilities Include
- Leading and supporting K-12 district partners through the setup, configuration, and successful implementation of Single Sign-On (SSO) platforms, including SAML-based integrations
- Serving as the primary point of contact for technical onboarding, ensuring smooth integration with district systems (SSO, SAML, LMS, etc.) and minimizing barriers to adoption
- Collaborating with district technology teams and instructional leaders to align implementations with instructional technology goals and classroom needs
- Troubleshooting and resolving technical setup issues with a customer-first mindset, while escalating complex cases appropriately and working with global teams
- Documenting all actions and information on cases, maintaining an accurate database of interactions and next steps with customers
- Running daily live zoom programs for customers and providing technical support to our customers
- Data management (e.g. daily program registration management and attendance data), data entry and managing the day-to-day of program updates and schedules
- Ad hoc tasks such as supporting with landing pages and making modifications to our programs as required
- You'll also be supporting our UK customers with technical support and SSO setup as required
Nice To Have Skills
- Experience onboarding and implementing Single Sign-On services (Clever, ClassLink, SAML)
- Experience of working with and technically supporting SaaS products
- K-12 instructional technology experience, with a strong understanding of how digital tools and platforms are adopted and used by teachers, librarians, and district technology teams
- Experience working with Salesforce CRM
Benefits
- Paid leave - 20 days paid annual leave, paid sick leave and extra paid Wellbeing and Volunteering leave
- 401k match and Platinum health insurance - (80% coverage) with vision and dental included
- Flexible working - to accommodate hours and arrangements and ability to work remotely from a different location for up to 100 calendar days per year
- Generous parental leave policy - offering 16 week’s full pay
- Learning and Development budgets - access to LinkedIn Learning, along with professional opportunities made available to all our teams, so you can continue growing to be the best you
- Wellbeing Policy - with access to EAP and wellbeing apps, we put your mental health and wellbeing at the forefront of what we do
Technical Specialist Jobs by Experience Level
Top Cities Hiring Technical Specialists
Explore technical specialist openings in the cities hiring most right now.
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Find Technical Specialist JobsTechnical Specialist Job Market
Who's Hiring
- H&R Block716
- Thermo Fisher Scientific116
- HCLTech33
- L3Harris24
- Travelers24
Top Industries Hiring
- Consulting & Professional Services52
- Science & Research45
- Technology & Software33
- Manufacturing24
- Energy12
What Employers Look For
The qualifications that appear most often in technical specialist jobs.
- 2 or more years of hands-on technical support or systems administration experience
- Proficiency with ticketing systems and remote support tools such as ServiceNow or Zendesk
- Relevant vendor or industry certifications such as CompTIA A+, Network+, or equivalent
- Strong written and verbal communication skills for customer-facing and internal documentation
- Experience troubleshooting hardware, software, or network issues in a production environment
- Bachelor's degree in information technology, computer science, or a related technical field
Tips for Your Technical Specialist Job Search
Tailor your resume to each specialization
Technical specialist roles vary widely between field support, software implementation, and systems integration. Pull the exact technical terms and tools from each job posting and mirror them in your resume's skills and experience sections so your application clears the initial screening.
Certify in the platforms employers require
Many technical specialist postings list vendor certifications as a hard requirement, not a preference. Check which certifications appear repeatedly in your target listings, whether CompTIA, Cisco, Salesforce, or others, and complete those before applying if you're missing them.
Highlight documentation and escalation experience
Hiring managers for technical specialist roles look specifically for candidates who've written user guides, runbooks, or escalation procedures. Mention any documentation you've produced and describe the audience it served, since this separates specialists from generalist support candidates.
Apply early to roles that fit
Migrate Mate lists technical specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a troubleshooting narrative for interviews
Technical specialist interviews almost always include a scenario-based question where you walk through a real outage, failure, or client issue you resolved. Prepare two or three specific stories in advance, naming the tools you used, the root cause you found, and the outcome you delivered.
Negotiate scope before accepting an offer
Technical specialist roles often differ sharply in travel requirements, on-call rotation, and escalation responsibilities even at the same title level. Clarify these specifics during the offer stage so you're not surprised after starting, and use them as negotiating points alongside compensation.
Technical Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most technical specialists?
The most active employers for technical specialists right now are H&R Block, Thermo Fisher Scientific, and HCLTech, and the most openings are in California, Texas, and Florida, based on current listings on Migrate Mate as of August 2026. Demand is especially high in healthcare IT, defense contracting, and enterprise software implementation.
How many technical specialist jobs are remote?
About 54% of technical specialist openings are fully remote or hybrid as of August 2026, though availability varies significantly by specialization. Cloud support, software implementation, and cybersecurity-adjacent roles tend to offer the most remote flexibility, while field service and hardware-focused positions typically require on-site presence.
How do you become a technical specialist?
Start by building a foundation in IT support or a related technical discipline through a degree, bootcamp, or self-study, then earn one or two vendor certifications aligned to your target industry. Get hands-on experience through help desk, support analyst, or junior technician roles, then move into specialist positions once you can demonstrate deep knowledge in a specific product area or system.
How do you get hired as a technical specialist with little experience?
Focus on building a narrow but deep skill set in one platform or technology rather than presenting yourself as a generalist. Home labs, open-source contributions, and volunteer IT support for nonprofits all produce concrete examples you can describe in interviews. Entry-level specialist roles in managed service providers or regional healthcare systems often have lower experience requirements than enterprise positions and provide a strong starting point.
What does the technical specialist interview process look like?
Most technical specialist interviews begin with a recruiter screen covering your background and role fit, followed by a technical phone or video interview where you walk through past troubleshooting scenarios. Finalists typically complete a practical assessment, a live troubleshooting exercise, or a case-based discussion with the hiring team. Some roles also include a final conversation with a manager or department head before an offer is extended.
Where can I find and apply to technical specialist jobs?
You can find and apply to technical specialist jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience and specialization, then apply directly to each listing that fits.
See All 2,371+ Technical Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
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