Technical Support Engineer Jobs in Florida
Technical Support Engineer jobs in Florida are in strong and consistent demand, concentrated in the technology, defense, healthcare IT, and financial services sectors, with openings at every level from entry-level help desk and tier-one support through senior systems and infrastructure engineers. Orlando, Tampa, and Miami anchor the bulk of hiring, and established employers like Lockheed Martin, Citigroup, and AdventHealth maintain large technical operations across the state. The most in-demand specialties right now are cloud infrastructure support, enterprise software troubleshooting, and cybersecurity incident response. Find a role that fits below and apply directly.
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About Advanced Decision Vectors
Advanced Decision Vectors, LLC (ADV), established in 2009, provides superior program management, program support, strategic planning, and systems engineering to the Federal and Commercial sectors. Located in Alexandria, Virginia, ADV is a Small Disadvantaged Business (SDB) contractor that has roots established in the Department of Defense and support agencies. At ADV, our company values are Integrity, Distinction, Experience and Achievement.
Position Overview
Advanced Decision Vectors, LLC (ADV) is seeking an experienced Support Plans Coordinator & Activity Assessment Technical Expert to support the United States Southern Command (USSOUTHCOM) Counter-Narcotics/Counter-Transnational Criminal Organization (CN/C-TCO) mission.
This position supports USSOUTHCOM strategic planning, execution, and assessment efforts and works with the J352 CD/CN Branch and J35 Future Operations Division. The role supports alignment of component and country-team support plans with the USSOUTHCOM Campaign Plan (SCP) and Commander’s guidance.
The Technical Expert will support CN/C-TCO planning and assessments, evaluate operational requirements and program effectiveness, support measures of performance, and provide analysis and recommendations to Government leadership.
Key Responsibilities
- Develop and ensure alignment of component and country-team support plans with the USSOUTHCOM Campaign Plan (SCP) and USSOUTHCOM Commander’s guidance.
- Assist Partner Nation stakeholders and the USSOUTHCOM J352 CD/CN Branch Government Subject Matter Expert with development and revision of the SCP.
- Identify, analyze, and evaluate counter-narcotics operational requirements, develop recommended OAIs, and support measures of performance assessments.
- Assist operational leads with the development and evaluation of detailed plans, goals, and objectives supporting long-range implementation of CN strategy.
- Analyze and evaluate the effectiveness of counterdrug lines of effort and recommend changes to programs and processes.
- Serve as the Lead Technical Expert supporting the J352 CD/CN Section for CN/C-TCO strategic planning and assessments.
- Ensure planning and assessment frameworks comply with applicable DoD, Deputy Assistant Secretary of Defense for Counternarcotics and Stabilization Policy (DASD CN&SP), and other guiding directives and publications.
- Attend and participate in joint planning groups and working groups as directed by the Government SME lead and J35 Future Operations Division/J352 CD/CN Branch.
- Support CN/C-TCO efforts aligned with the USSOUTHCOM Campaign Plan and Commander’s guidance.
- Assist the Government SME with development and revision of CN/C-TCO policy, doctrine, plans, and related planning efforts.
- Identify and track CN/C-TCO planning efforts, operations/integration activities, and metrics requirements.
- Support internal and external battle-rhythm events and activities, including Task Management Tool (TMT), Brief Books, and Trip Report Management.
Required Qualifications
- Active Top Secret/SCI (TS/SCI) security clearance.
- Bachelor’s degree, with the following approved substitutions:
- Associate degree plus eight (8) years of relevant experience, or
- Ten (10) years of relevant experience with no degree.
- Minimum five (5) years of relevant experience with a bachelor’s degree. Candidates qualifying through an approved education substitution must meet the corresponding additional experience requirement.
- Experience in joint/combined operations and DoD operational planning.
- Experience with deliberate and crisis action planning.
- Operational knowledge of aerial and maritime interdiction programs.
- Experience with risk mitigation and measures of performance and effectiveness (MOP/MOE) design.
- Comprehensive knowledge of DoD/Federal agency CN/C-TCO programs and operations.
- Thorough knowledge of SECDEF/CJCS/Joint Staff to GCC/FCC interactions, directives, and adjudication processes.
- Knowledge of GCC, functional, and service-component requirements and coordination with the Department of State and other Government agencies supporting whole-of-government solutions.
- Knowledge of command entities involved in operational planning, execution, and evaluation.
- Ability to travel CONUS and OCONUS as required.
Preferred Qualifications
- Familiarity with Interagency coordination and planning.
- Familiarity with bilateral cooperation agreements.
- USSOUTHCOM Area of Responsibility (AOR) experience.
- Spanish-language proficiency.
Core Skills
Ability to communicate effectively both orally and in writing, negotiate complex issues, and maintain effective working relationships. Ability to gather, assemble, and analyze facts, draw conclusions, conduct analysis, develop recommended solutions, and present findings through briefings, papers, and reports suitable for top management use and decision-making.
What We Offer
Advanced Decision Vectors offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Compensation decisions are based on various factors, including but not limited to labor category, skill set, experience, training, security clearances, licensure, certifications, and other business and organizational needs.
Benefits include:
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- 401(k) Retirement Plan with matching
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
ADV is proud to be an Equal Opportunity Employer. We welcome and value differences that make us stronger.
See All 60 Technical Support Engineer Jobs in Florida
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Find JobsTechnical Support Engineer Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
Technical Support Engineer Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Technology & Software
- Electronics & Hardware
- Healthcare & Medical Services
- Consulting & Professional Services
What Florida Employers Look For
The qualifications that appear most often in technical support engineer jobs across Florida.
- Bachelor's degree in computer science, information technology, or a related field required
- CompTIA A+, Network+, or Security+ certification strongly preferred by Florida employers
- Demonstrated experience troubleshooting hardware, software, and network connectivity issues
- Proficiency with ticketing systems such as ServiceNow, Jira, or Zendesk
- Strong written and verbal communication skills for end-user and stakeholder interactions
- Experience supporting cloud platforms such as AWS, Microsoft Azure, or Google Cloud
Technical Support Engineer Jobs in Florida: Frequently Asked Questions
How do you become a technical support engineer in Florida?
Most Florida employers expect at minimum an associate or bachelor's degree in information technology, computer science, or a related field, though some will consider a strong certifications portfolio in place of a degree. Florida has no state-issued license specific to technical support engineers, but industry certifications like CompTIA A+, Network+, and Microsoft certifications carry real weight with hiring managers. Starting in a help desk or IT support specialist role at a Florida company and moving up from there is the most common local path.
How much do technical support engineers make in Florida?
Technical support engineers in Florida earn a median of about $116,860 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $80,240 for the lowest 10% to over $172,970 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire technical support engineers in Florida?
Employers hiring technical support engineers in Florida right now include Keystone Technologies, Levata, and Spectrum, based on current listings on Migrate Mate as of September 2026. Florida's concentration of defense contractors, regional banks, and large hospital networks means technical support roles appear across a wide range of industries beyond pure technology firms.
Which Florida cities have the most technical support engineer jobs?
Tampa, Miami, and Orlando post the most technical support engineer openings in Florida. Orlando's dense cluster of simulation, defense, and hospitality technology companies, Tampa's growing financial services and cybersecurity sector, and Miami's international business and cloud infrastructure hubs each generate steady demand for the role year-round.
Are there remote technical support engineer jobs in Florida?
Yes, and more than many comparable technical roles, since much of the work involves software troubleshooting and remote desktop support that doesn't require physical presence. About 55% of technical support engineer openings tied to Florida are remote or hybrid as of September 2026, though on-site requirements remain common at defense contractors and healthcare systems. Cloud infrastructure and enterprise software support positions tend to offer the most remote flexibility.
How can I get hired as a technical support engineer in Florida with little or no experience?
The most realistic entry path is landing a tier-one help desk or IT support specialist position at one of Florida's large hospital networks, state university system campuses, or regional managed service providers, which regularly hire candidates without prior professional experience. AdventHealth, the Florida university system, and major MSPs based in Tampa and Orlando all run structured onboarding for new technicians. Earning a CompTIA A+ before applying gives candidates a clear credential advantage, and moving from a customer service or network operations center role into technical support is a common lateral path.
Where can I find and apply to technical support engineer jobs in Florida?
You can find and apply to technical support engineer jobs in Florida on Migrate Mate, which lists current openings across the state. Search the listings, find roles that match your experience and location, and apply directly to the ones that fit.
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