Technical Support Engineer Jobs in Ohio
Technical Support Engineer jobs in Ohio are in steady demand, concentrated in software, cloud services, manufacturing technology, and financial services sectors, with openings at every level from entry-level help desk roles through senior systems engineers. Columbus, Cleveland, and Cincinnati lead hiring activity, with established employers such as Nationwide, NCR Voyix, and Huntington Bancshares maintaining consistent technical support teams across the state. Networking and system administration specialties, along with SaaS platform support, see the most consistent openings. Find a role that fits below and apply directly.
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Showing 5 of 37+ Technical Support Engineer jobs
Position Overview
This position is intended to provide technical assistance, primarily by telephone and on-site visits, to personnel on all HCUS CT and portable X-ray products. This is the second-level national technical support engineer position in the company.
Company Overview
At FUJIFILM Healthcare Americas Corporation, we’re on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics.
But we don’t stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly.
Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive.
Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town.
Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers
Job Description
- Provides national level technical support to HCUS personnel as needed via the telephone and on-site visits.
- Provides remote and over the phone troubleshooting and diagnostic analysis with customers and dealers over the phone and via email. Adheres to a 15-minute response time to returning service calls.
- Supports the sales and marketing teams with promoting the product(s).
- Prepares and disseminate information related to CT products to HCUS personnel to improve their ability to perform tasks related to the products.
- Conducts routine technical classes, with or without assistance. Creates training curriculum.
- Helps roll out new CT products by participating in installations as needed.
- Assists with configuration, repair, and testing of portable X-ray systems. Perform electrical, mechanical, and cosmetic repair of portal X-ray systems and components.
- Assists with technical interviews for prospective field service candidates
- Maintains excellent working relationships with HCUS personnel in all departments.
- Works overtime and odd hours as needed, including at the “last minute”.
- Travels extensively to customer sites to solve problems as needed.
- Demonstrates excellent capability for analyzing, evaluating, diagnosing, and resolving extremely complex equipment problems in a minimum period of time.
- Adheres to and ensure compliance of all safety practices and quality procedures.
- Promotes both internal to the company and externally, the image and reputation of HCUS.
- Performs other duties as directed by the Manager, National Technical Support.
- Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.
Experience
- At least seven (7) years of previous experience maintaining and troubleshooting CT equipment at other companies, or at least five (5) year of HCUS Service experience with demonstrated proficiency in CT.
- Capable of operating all test equipment required to service CT and X-ray equipment
- Bachelor’s degree from an accredited four-year college—preferably in an electronics- related discipline—or equivalent experience is required
- Proficiency in Microsoft Office.
- Must be able to provide national-level technical support in CT
- Must have strong problem-solving skills.
- Soldering proficiency desired.
- Must have ability to manage and provide support on multiple projects at the same time.
- Must have strong communication skills.
- Must have strong computer skills.
- Must be self-motivated.
- Must be willing to travel and work long hours.
- Must have valid driver's license with a safe driving record.
- Significant travel required.
The position requires the ability to perform the following physical demands and/or have the listed
capabilities:
This position typically works in usual medical, clinical working environments, including sites under
construction.
The position requires the ability to physically work in high magnetic fields of up to 3 Tesla,
which could dangerously affect any implanted medical devices made of ferrous material,
potentially causing serious injury and/or death.
- Standing/Walking:
- This activity occurs frequently and prolonged/repetitively.
- Sitting:
- This activity occurs frequently and prolonged/repetitively. Including when driving to customer sites and/or flying.
- Lifting/Carrying:
- This activity occurs infrequently and periodic with light hand tools, a tool bag, cabinet covers weighing from 1-20 lbs., diagnostic test equipment which weighs from 5-60 lbs., fluid testing container weighing 30 lbs., and replacement components which may weigh from 1-40 lbs.
- Pushing/Pulling:
- This activity occurs rarely and periodic. It occurs primarily with the pushing of the 1000 lbs. patient tables and 600-6000 lb. CT gantries. There is an estimated manual force to overcome inertia of 30 lbs. Pushing distances are typically 1 inch to 18 inches
- Bending:
- This activity occurs occasionally and period/prolonged in the low back. It occurs with a variety of the tasks.
- Reaching:
- This activity occurs rarely and periodic above the shoulders when the worker must access components and cupboards that are on top of the 6-foot-high CT machine. This activity occurs occasionally and periodic below shoulder level with a variety of
tasks.
- This activity occurs rarely and periodic above the shoulders when the worker must access components and cupboards that are on top of the 6-foot-high CT machine. This activity occurs occasionally and periodic below shoulder level with a variety of
- Kneeling/Crawling/Crouching:
- This activity occurs occasionally and periodic/prolonged. It occurs primarily in the wiring process as well as accessing the lower panels of the CT machine.
- Climbing:
- This activity occurs rarely and periodic when the worker must climb up to 3 steps of a 6-foot ladder to access the upper access panels of the CT machine in order to perform diagnostic testing.
- Balancing:
- This activity occurs rarely and periodic and occurs when the worker is standing on the ladder as mentioned above.
- Twisting:
- This activity occurs rarely and periodic in the low back. It may occur with some of the tasks performed.
- Ability to travel up to 50% may be required based on business need.
- Medical, Dental, Vision
- Life Insurance
- 401K
- Paid Time Off
Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements.
For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.
EEO Information
ADA Information
Position Overview
This position is intended to provide technical assistance, primarily by telephone and on-site visits, to personnel on all HCUS CT and portable X-ray products. This is the second-level national technical support engineer position in the company.
Company Overview
At FUJIFILM Healthcare Americas Corporation, we’re on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics.
But we don’t stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly.
Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive.
Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town.
Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers
Job Description
- Provides national level technical support to HCUS personnel as needed via the telephone and on-site visits.
- Provides remote and over the phone troubleshooting and diagnostic analysis with customers and dealers over the phone and via email. Adheres to a 15-minute response time to returning service calls.
- Supports the sales and marketing teams with promoting the product(s).
- Prepares and disseminate information related to CT products to HCUS personnel to improve their ability to perform tasks related to the products.
- Conducts routine technical classes, with or without assistance. Creates training curriculum.
- Helps roll out new CT products by participating in installations as needed.
- Assists with configuration, repair, and testing of portable X-ray systems. Perform electrical, mechanical, and cosmetic repair of portal X-ray systems and components.
- Assists with technical interviews for prospective field service candidates
- Maintains excellent working relationships with HCUS personnel in all departments.
- Works overtime and odd hours as needed, including at the “last minute”.
- Travels extensively to customer sites to solve problems as needed.
- Demonstrates excellent capability for analyzing, evaluating, diagnosing, and resolving extremely complex equipment problems in a minimum period of time.
- Adheres to and ensure compliance of all safety practices and quality procedures.
- Promotes both internal to the company and externally, the image and reputation of HCUS.
- Performs other duties as directed by the Manager, National Technical Support.
- Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.
Experience
- At least seven (7) years of previous experience maintaining and troubleshooting CT equipment at other companies, or at least five (5) year of HCUS Service experience with demonstrated proficiency in CT.
- Capable of operating all test equipment required to service CT and X-ray equipment
- Bachelor’s degree from an accredited four-year college—preferably in an electronics- related discipline—or equivalent experience is required
- Proficiency in Microsoft Office.
- Must be able to provide national-level technical support in CT
- Must have strong problem-solving skills.
- Soldering proficiency desired.
- Must have ability to manage and provide support on multiple projects at the same time.
- Must have strong communication skills.
- Must have strong computer skills.
- Must be self-motivated.
- Must be willing to travel and work long hours.
- Must have valid driver's license with a safe driving record.
- Significant travel required.
The position requires the ability to perform the following physical demands and/or have the listed
capabilities:
This position typically works in usual medical, clinical working environments, including sites under
construction.
The position requires the ability to physically work in high magnetic fields of up to 3 Tesla,
which could dangerously affect any implanted medical devices made of ferrous material,
potentially causing serious injury and/or death.
- Standing/Walking:
- This activity occurs frequently and prolonged/repetitively.
- Sitting:
- This activity occurs frequently and prolonged/repetitively. Including when driving to customer sites and/or flying.
- Lifting/Carrying:
- This activity occurs infrequently and periodic with light hand tools, a tool bag, cabinet covers weighing from 1-20 lbs., diagnostic test equipment which weighs from 5-60 lbs., fluid testing container weighing 30 lbs., and replacement components which may weigh from 1-40 lbs.
- Pushing/Pulling:
- This activity occurs rarely and periodic. It occurs primarily with the pushing of the 1000 lbs. patient tables and 600-6000 lb. CT gantries. There is an estimated manual force to overcome inertia of 30 lbs. Pushing distances are typically 1 inch to 18 inches
- Bending:
- This activity occurs occasionally and period/prolonged in the low back. It occurs with a variety of the tasks.
- Reaching:
- This activity occurs rarely and periodic above the shoulders when the worker must access components and cupboards that are on top of the 6-foot-high CT machine. This activity occurs occasionally and periodic below shoulder level with a variety of
tasks.
- This activity occurs rarely and periodic above the shoulders when the worker must access components and cupboards that are on top of the 6-foot-high CT machine. This activity occurs occasionally and periodic below shoulder level with a variety of
- Kneeling/Crawling/Crouching:
- This activity occurs occasionally and periodic/prolonged. It occurs primarily in the wiring process as well as accessing the lower panels of the CT machine.
- Climbing:
- This activity occurs rarely and periodic when the worker must climb up to 3 steps of a 6-foot ladder to access the upper access panels of the CT machine in order to perform diagnostic testing.
- Balancing:
- This activity occurs rarely and periodic and occurs when the worker is standing on the ladder as mentioned above.
- Twisting:
- This activity occurs rarely and periodic in the low back. It may occur with some of the tasks performed.
- Ability to travel up to 50% may be required based on business need.
- Medical, Dental, Vision
- Life Insurance
- 401K
- Paid Time Off
Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements.
For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.
EEO Information
ADA Information
See All 37 Technical Support Engineer Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find JobsTechnical Support Engineer Jobs by City in Ohio
Where Ohio roles are concentrated, by current openings.
Technical Support Engineer Job Market in Ohio
A snapshot from current Ohio openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Automotive
What Ohio Employers Look For
The qualifications that appear most often in technical support engineer jobs across Ohio.
- Associate or bachelor's degree in information technology, computer science, or a related field
- Proven experience troubleshooting hardware, software, and network connectivity issues
- Familiarity with ticketing systems such as ServiceNow, Zendesk, or Jira
- CompTIA A+, CompTIA Network+, or equivalent vendor certification preferred
- Strong written and verbal communication skills for end-user and stakeholder interaction
- Experience supporting Windows and Linux operating environments in a business setting
Technical Support Engineer Jobs in Ohio: Frequently Asked Questions
How do you become a technical support engineer in Ohio?
Most Ohio employers expect at least an associate degree in information technology or computer science, with a bachelor's degree preferred for mid-level and senior roles. No state-issued license is required for technical support engineers in Ohio. Earning vendor-neutral certifications such as CompTIA A+ or Network+ significantly strengthens a candidate's profile. Many Ohio community colleges, including Columbus State and Cuyahoga Community College, offer IT programs with direct pathways into entry-level support roles.
How much do technical support engineers make in Ohio?
Technical support engineers in Ohio earn a median of about $118,830 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $79,540 for the lowest 10% to over $170,800 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire technical support engineers in Ohio?
Employers hiring technical support engineers in Ohio right now include FujiFilm, LangChain, and ADB Safegate, based on current listings on Migrate Mate as of November 2026. Ohio's large insurance, banking, and manufacturing sectors mean both enterprise IT departments and managed service providers maintain consistent technical support headcount throughout the year.
Which Ohio cities have the most technical support engineer jobs?
Cincinnati, Columbus, and Cleveland have the most technical support engineer openings in Ohio. Columbus drives the largest share of demand as the state capital and home to a dense cluster of financial services firms, insurance companies, and technology employers, while Cleveland and Cincinnati add volume through regional headquarters, healthcare networks, and manufacturing operations that rely on embedded IT support teams.
Are there remote technical support engineer jobs in Ohio?
Yes, and more than most fields, since much technical support work can be performed remotely through remote desktop tools and cloud-based ticketing systems. About 47% of technical support engineer openings tied to Ohio are remote or hybrid as of November 2026, reflecting broad employer comfort with distributed support teams. Roles focused on software and SaaS platforms tend to offer the most remote flexibility, while positions requiring on-site hardware maintenance are typically in-person.
How can I get hired as a technical support engineer in Ohio with little or no experience?
The most realistic entry path is a help desk or IT support specialist role, which most large Ohio employers treat as the front door to a technical support career. Nationwide, Huntington Bancshares, and major Ohio health systems such as OhioHealth and Cleveland Clinic regularly hire entry-level support analysts with no prior work experience if the candidate holds a CompTIA A+ certification or an associate degree from an Ohio community college. Building a home lab and documenting troubleshooting projects on a portfolio also gives candidates without formal experience a concrete way to demonstrate practical skill.
Where can I find and apply to technical support engineer jobs in Ohio?
You can find and apply to technical support engineer jobs in Ohio on Migrate Mate, which lists current Ohio openings updated regularly. Search the listings, find roles that match your experience and location, and apply directly to the employers posting them.
See All 37 Technical Support Engineer Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
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