Technical Support Engineer Jobs in North Carolina

Technical Support Engineer jobs in North Carolina are in strong demand, concentrated in technology, financial services, and healthcare IT, with openings at every level from entry-level helpdesk to senior systems support. The most active hiring metros are Charlotte, Raleigh, and Durham, where established employers such as IBM, Lenovo, and Bank of America maintain significant operations and regularly staff technical support teams. Hardware troubleshooting, cloud platform support, and enterprise software administration are the most consistently sought specialties. Find a role that fits below and apply directly.

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Overview

Open roles55
Top employerSpectrum
Top cityCharlotte, NC
Cities hiring20
Work type35% Remote
Top industryManufacturing

Showing 5 of 55+ Technical Support Engineer jobs

Amentum
Senior Finished Intelligence Technical Editor / Production Support Staff Member
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Amentum
Added 1d ago
Senior Finished Intelligence Technical Editor / Production Support Staff Member
Amentum
Charlotte, North Carolina
Corporate Training
Corporate Training & Learning Development
Teaching & Instruction
$90k - $102k/yr
Master's degree

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Vinfast US
Field Technical Support Engineer
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Vinfast US
Added 1d ago
Field Technical Support Engineer
Vinfast US
Raleigh, North Carolina
Customer Support
Solutions Engineering & Architecture
Technical Product & Program Management
Technical Program Management
51-200

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Prolec-GE Waukesha, Inc.
Technical Support Specialist
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Prolec-GE Waukesha, Inc.
Added 2d ago
Technical Support Specialist
Prolec-GE Waukesha, Inc.
Goldsboro, North Carolina
IT Support
Solutions Engineering & Architecture
Technical Program Management
$72k - $84k/yr
Associate's degree in computer science

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Pay Tel Communications, Inc.
Technical Support Specialist, Level 1
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Pay Tel Communications, Inc.
Added 2d ago
Technical Support Specialist, Level 1
Pay Tel Communications, Inc.
Greensboro, North Carolina
IT Support
Solutions Engineering & Architecture
Technical Program Management
$26.5 - $36/hr
On-Site
High school diploma or GED
51-200

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Amazon.com
Bilingual Technical Customer Support, Ring, Ring
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Amazon.com
Added 2d ago
Bilingual Technical Customer Support, Ring, Ring
Amazon.com
North Carolina
Customer Service
IT Support
$19.13 - $27.21/hr
10,000+

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See All 55 Technical Support Engineer Jobs in North Carolina

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Technical Support Engineer Jobs by City in North Carolina

Where North Carolina roles are concentrated, by current openings.

Raleigh
8 jobs
Greensboro
3 jobs
Morrisville
3 jobs
Randleman
2 jobs
High Point
2 jobs
Wilkesboro
2 jobs
Cary
1 job
Denver
1 job

Technical Support Engineer Job Market in North Carolina

A snapshot from current North Carolina openings, updated as new roles post.

Who's Hiring

Spectrum
Spectrum2 open roles
Billy Graham
Billy Graham2 open roles
Keystone Technologies
Keystone Technologies2 open roles

Top Industries Hiring

  • Manufacturing
  • Telecommunications
  • Technology & Software

What North Carolina Employers Look For

The qualifications that appear most often in technical support engineer jobs across North Carolina.

  • Bachelor's degree in computer science, information technology, or a related technical field
  • Proficiency troubleshooting hardware, operating systems, and enterprise software applications
  • Experience supporting Windows and Linux environments in a business or enterprise setting
  • Strong written and verbal communication skills for documenting and resolving end-user issues
  • Familiarity with ticketing systems such as ServiceNow, Jira, or Zendesk
  • Relevant industry certifications such as CompTIA A+, Network+, or Microsoft certifications preferred

Technical Support Engineer Jobs in North Carolina: Frequently Asked Questions

How do you become a technical support engineer in North Carolina?

Most technical support engineer roles in North Carolina require at least an associate or bachelor's degree in information technology, computer science, or a closely related field, though some employers accept equivalent hands-on experience. There is no state-issued license specific to this role in North Carolina. Candidates strengthen their standing by earning vendor-neutral certifications such as CompTIA A+ or Network+, which are widely recognized by North Carolina employers across the technology, banking, and healthcare IT sectors.

How much do technical support engineers make in North Carolina?

Technical support engineers in North Carolina earn a median of about $115,920 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $79,420 for the lowest 10% to over $171,540 for the top 10%. Pay rises with experience, specialty, and employer.

Which companies hire technical support engineers in North Carolina?

Employers hiring technical support engineers in North Carolina right now include Spectrum, Billy Graham, and Keystone Technologies, based on current listings on Migrate Mate as of September 2026. North Carolina's concentration of global technology firms, major financial institutions, and university health systems makes it one of the more active states for this role outside the traditional coastal tech hubs.

Which North Carolina cities have the most technical support engineer jobs?

Charlotte, Raleigh, and North Carolina have the most technical support engineer openings in North Carolina. Charlotte's density of financial services firms and corporate headquarters drives the bulk of demand there, while Raleigh and Durham benefit from Research Triangle Park's technology and life sciences employers, creating consistent openings for support engineers across both enterprise and startup environments.

Are there remote technical support engineer jobs in North Carolina?

Yes, and more than most fields. About 70% of technical support engineer openings tied to North Carolina are remote or hybrid as of September 2026, reflecting how much of the role centers on software, cloud platforms, and remote diagnostics rather than on-site hardware work. Roles focused on SaaS platform support, application troubleshooting, and enterprise help desk tend to offer the most remote flexibility.

How can I get hired as a technical support engineer in North Carolina with little or no experience?

The most realistic entry path is a junior helpdesk or IT support specialist position, which many large North Carolina employers use as a feeder role into technical support engineering. Companies such as those anchored in Research Triangle Park and Charlotte's financial district regularly bring on candidates through new-grad hiring programs and associate-level IT rotations. Earning a CompTIA A+ certification before applying and highlighting any coursework in networking or operating systems gives candidates a clear edge over other entry-level applicants.

Where can I find and apply to technical support engineer jobs in North Carolina?

You can find and apply to technical support engineer jobs in North Carolina on Migrate Mate, which lists current openings from employers actively hiring in the state. Search the available roles, identify the ones that match your background and preferred location, and apply directly to the ones that fit.

See All 55 Technical Support Engineer Jobs in North Carolina

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