Technical Support Engineer Jobs in California
Technical support engineer jobs in California are among the most active in the country, concentrated in enterprise software, cloud infrastructure, semiconductors, and consumer technology across experience levels from entry-level help desk to senior systems engineers. The heaviest hiring happens in the San Francisco Bay Area, Los Angeles, and San Diego, where companies like Apple, Cisco, and Salesforce maintain large support and engineering operations. Networking and cloud platform support, SaaS product troubleshooting, and hardware diagnostics are the most in-demand specialties across the state. Find a role that fits below and apply directly.
Find JobsOverview
Showing 5 of 458+ Technical Support Engineer jobs
TECHNICAL SUPPORT ENGINEER II
WHAT IS THE OPPORTUNITY?
This person is a technical expert on the systems and/or software associated with the products and services of the Treasury Management Division. This individual is responsible for providing pre/post technical and operational support in the field and on the phone and ensuring clients are fully enabled to utilize the features of various programs and applications. Other responsibilities include partnering with Sales Officers on product demonstrations and/or training, providing proactive recommendations and solutions on technical/business issues, and educating clients on product related risk. Additional opportunities may be assigned within the position as needed in the management of project(s) or databases.
WHAT WILL YOU DO?
- Provide tier 2 remote pre/post sales customization, installation, training and ongoing technical and operational support of software, systems, sub-systems and/or applications for customers or field personnel utilizing telephone and remote diagnostic capabilities.
- Serve as the technical expert on installation, operation, configuration, upgrades, customization, and usage of assigned products. Apply diagnostic techniques to identify problems, investigate causes, recommends solutions to correct common failures and documents resolutions.
- Coordinate systems and application design, modification, trouble shooting and implementation with the client, information services, and other operational areas of the Bank as appropriate.
- Maintain documentation for each client utilizing Treasury Management services to allow for an adequate level of support.
- Provide on-site support, installation, implementation, troubleshooting and maintenance of company and multi-vendor systems solutions which may include hardware and software products.
- Diagnose and resolves product performance problems. Perform maintenance and repair services. Ensure client satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance. Take responsibility for potential or desired follow-up services (sales) or problem escalation.
- Provide technical expertise and support to clients in risk-assessments and the implementation of appropriate data security policy, procedures, and products. Provide technical expertise and guidance on the administration of security tools that control and monitor data security including intrusion detection and unauthorized use.
- Partner with Sales Officers on sales calls and provides technical support on product demonstrations and/or training.
- Provide additional support to the Treasury Management team as assigned. Project(s) may include product enhancements, new products, or database management.
- Maintain a proactive commitment to established bank programs, such as CustomerFirst, Community Reinvestment Act (CRA) and Affirmative Action.
- Comply fully with all Bank Operational and Credit policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.).
- Complete all special projects as requested.
WHAT DO YOU NEED TO SUCCEED?
Required Qualifications
- Minimum 4 years of financial services experience
- Minimum 4 years of Treasury Management experience
- Minimum 4 years of experience supporting complex systems and/or software
Additional Qualifications
- BA with concentration in a discipline directly related to the financial services industry preferred.
- Experience supporting systems and/or software associated with Treasury Management products and services preferred.
- General knowledge of a wide variety of software, hardware and operating systems.
- Advanced understanding of basic banking operations and treasury management processes and other related business and technical disciplines/processes.
- Strong interpersonal and communication skills.
- Ability to communicate effectively with all levels of Bank personnel.
- Excellent problem solving skills.
- Excellent organizational and analytical skills.
WHAT'S IN IT FOR YOU?
Compensation
Starting base salary: $31.39 - $50.14 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
- Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
- Generous 401(k) company matching contribution
- Career Development through Tuition Reimbursement and other internal upskilling and training resources
- Valued Time Away benefits including vacation, sick and volunteer time
- Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
- Career Mobility support from a dedicated recruitment team
- Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our Benefits and Perks.
About us
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
TECHNICAL SUPPORT ENGINEER II
WHAT IS THE OPPORTUNITY?
This person is a technical expert on the systems and/or software associated with the products and services of the Treasury Management Division. This individual is responsible for providing pre/post technical and operational support in the field and on the phone and ensuring clients are fully enabled to utilize the features of various programs and applications. Other responsibilities include partnering with Sales Officers on product demonstrations and/or training, providing proactive recommendations and solutions on technical/business issues, and educating clients on product related risk. Additional opportunities may be assigned within the position as needed in the management of project(s) or databases.
WHAT WILL YOU DO?
- Provide tier 2 remote pre/post sales customization, installation, training and ongoing technical and operational support of software, systems, sub-systems and/or applications for customers or field personnel utilizing telephone and remote diagnostic capabilities.
- Serve as the technical expert on installation, operation, configuration, upgrades, customization, and usage of assigned products. Apply diagnostic techniques to identify problems, investigate causes, recommends solutions to correct common failures and documents resolutions.
- Coordinate systems and application design, modification, trouble shooting and implementation with the client, information services, and other operational areas of the Bank as appropriate.
- Maintain documentation for each client utilizing Treasury Management services to allow for an adequate level of support.
- Provide on-site support, installation, implementation, troubleshooting and maintenance of company and multi-vendor systems solutions which may include hardware and software products.
- Diagnose and resolves product performance problems. Perform maintenance and repair services. Ensure client satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance. Take responsibility for potential or desired follow-up services (sales) or problem escalation.
- Provide technical expertise and support to clients in risk-assessments and the implementation of appropriate data security policy, procedures, and products. Provide technical expertise and guidance on the administration of security tools that control and monitor data security including intrusion detection and unauthorized use.
- Partner with Sales Officers on sales calls and provides technical support on product demonstrations and/or training.
- Provide additional support to the Treasury Management team as assigned. Project(s) may include product enhancements, new products, or database management.
- Maintain a proactive commitment to established bank programs, such as CustomerFirst, Community Reinvestment Act (CRA) and Affirmative Action.
- Comply fully with all Bank Operational and Credit policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.).
- Complete all special projects as requested.
WHAT DO YOU NEED TO SUCCEED?
Required Qualifications
- Minimum 4 years of financial services experience
- Minimum 4 years of Treasury Management experience
- Minimum 4 years of experience supporting complex systems and/or software
Additional Qualifications
- BA with concentration in a discipline directly related to the financial services industry preferred.
- Experience supporting systems and/or software associated with Treasury Management products and services preferred.
- General knowledge of a wide variety of software, hardware and operating systems.
- Advanced understanding of basic banking operations and treasury management processes and other related business and technical disciplines/processes.
- Strong interpersonal and communication skills.
- Ability to communicate effectively with all levels of Bank personnel.
- Excellent problem solving skills.
- Excellent organizational and analytical skills.
WHAT'S IN IT FOR YOU?
Compensation
Starting base salary: $31.39 - $50.14 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
- Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
- Generous 401(k) company matching contribution
- Career Development through Tuition Reimbursement and other internal upskilling and training resources
- Valued Time Away benefits including vacation, sick and volunteer time
- Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
- Career Mobility support from a dedicated recruitment team
- Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our Benefits and Perks.
About us
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
See All 458+ Technical Support Engineer Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
Find JobsTechnical Support Engineer Jobs by City in California
Where California roles are concentrated, by current openings.
Technical Support Engineer Job Market in California
A snapshot from current California openings, updated as new roles post.
Who's Hiring
- Amazon16
- Super Micro Computer14
- Google13
- NVIDIA12
- Applied Materials10
Top Industries Hiring
- Technology & Software194
- Electronics & Hardware90
- Manufacturing30
- Science & Research17
- Biotechnology & Pharmaceuticals15
What California Employers Look For
The qualifications that appear most often in technical support engineer jobs across California.
- Bachelor's degree in computer science, information technology, or a related technical field
- Hands-on experience troubleshooting hardware, software, and network connectivity issues
- Proficiency with ticketing systems such as Jira, ServiceNow, or Zendesk
- Familiarity with cloud platforms including AWS, Azure, or Google Cloud environments
- Strong written and verbal communication skills for cross-functional and customer-facing support
- Industry certifications such as CompTIA A+, Network+, or vendor-specific credentials preferred
Technical Support Engineer Jobs in California: Frequently Asked Questions
How do you become a technical support engineer in California?
Most technical support engineer positions in California require at least a bachelor's degree in computer science, information technology, or a closely related field, though some employers accept an associate degree combined with relevant certifications. California does not require a state-issued license for this role. Earning vendor or industry certifications such as CompTIA A+, Network+, or cloud platform credentials from AWS or Google significantly strengthens a candidacy at California employers.
How much do technical support engineers make in California?
Technical support engineers in California earn a median of about $160,520 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $97,140 for the lowest 10% to over $225,400 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire technical support engineers in California?
Employers hiring technical support engineers in California right now include Amazon, Super Micro Computer, and Google, based on current listings on Migrate Mate as of June 2026. California's density of enterprise software, semiconductor, and cloud infrastructure companies means technical support roles appear across both large technology firms and fast-growing regional employers throughout the state.
Which California cities have the most technical support engineer jobs?
San Francisco, San Jose, and Santa Clara have the most technical support engineer openings in California. The Bay Area dominates because of its concentration of enterprise software, cloud, and hardware companies, while Los Angeles draws openings from media technology and aerospace firms, and San Diego's strong defense and biotech sectors generate consistent support engineering demand.
Are there remote technical support engineer jobs in California?
Yes, and more than most fields. About 21% of technical support engineer openings tied to California are remote or hybrid as of June 2026, reflecting how much of the role involves software diagnostics, ticketing systems, and remote session tools rather than hands-on hardware work. Cloud platform support and SaaS product support positions are the most consistently offered as fully remote roles.
How can I get hired as a technical support engineer in California with little or no experience?
The most realistic entry path is a help desk or IT support specialist role at a mid-size California technology company, which routinely serves as the first rung before a technical support engineer title. Large California employers like Cisco, Oracle, and Salesforce run associate support programs and new-graduate rotations aimed at candidates without direct experience. Earning a CompTIA A+ or Google IT Support Professional Certificate and building a home lab or GitHub portfolio of troubleshooting documentation gives candidates a concrete edge when applying.
Where can I find and apply to technical support engineer jobs in California?
You can find and apply to technical support engineer jobs in California on Migrate Mate, which lists current California openings across the Bay Area, Los Angeles, San Diego, and the rest of the state. Find the roles that fit your experience and apply directly to each one.
See All 458+ Technical Support Engineer Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
Find Jobs