Technical Support Engineer Jobs in Wisconsin
Technical Support Engineer jobs in Wisconsin concentrate in enterprise software, manufacturing technology, healthcare IT, and financial services, with demand at every level from help desk associate to senior systems engineer. Milwaukee, Madison, and Green Bay anchor the market, where established employers like Northwestern Mutual, Epic Systems, and Johnson Controls maintain large technical operations and hire consistently across the year. The most in-demand specialties include cloud infrastructure support, network troubleshooting, and ERP system administration. Scan the live roles below and apply to whichever ones fit.
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Job Overview
To Manage Industrial Trials in accordance with the R&D roadmap along with formulations, process chart, related paperwork, recording documents and processes. To Ensure technical support and troubleshooting to all departments. Follow-up autonomously assigned projects in accordance with R&D management guidelines and decisions. Develop new products and processes and optimize current solutions in accordance with our development procedures and respecting our stage gate process. Make propositions for continuously improve our process, products, and programs.
Responsibilities
- INDUSTRIALIZATION Ensure new product and new equipment qualifications are in accordance with the R&D program and priorities from management Organize opening and closing reviews with quality, purchasing and industrial Build the development plan, manage milestones and timelines for projects Prepare all documentation for the trial formulation and process flow chart Validate trials with regard to chemical specifications, yields, and palatability Communicate to manager via trial report the conclusions Ensure follow-up after product validation in production (first 10 production batches)
- PRODUCTION RECIPES MANAGEMENT: Schedule with production the trials to ensure project is on time Create Bill of material in ERP Validate and update formulas, process charts Modify formulas to fix temporary run-out of raw materials, ingredients, bases... Ensure that formulation/process will be respected Adapt the product & process to industrial constraints Provide formulas for rework
- PROJECT MANAGEMENT and FORMULATION Manage new product implementation from the pilot phase to the Industrialization and all the way to Launch (performance, cost, time, return on investment, process capability, quality control…) Responsible for project execution: pilots, coatings, and tests planning; project traceability, paperwork management Interpret pal tests, analytical results and make projects synthesis to report to management and share during project reviews Coordinate the scale-up and industrialization of new products Take on Portfolio project as needed: be the Local point of contact for Global projects, propose action plan and provide regular updates to the team.
- Can interact with suppliers, outside parties and customers when requested.
- INITIATIVES: To propose and lead the actions to improve the R&D organization To report to management about any malfunctioning into the system and take relevant short term corrective action and propose long term options. To constantly improve the communication system (paperwork, computers…) Follow up in autonomy for own R&D projects and make decisions independently on how to pursue
- EDUCATION/SKILLS NEEDED
- A master’s degree in food processing, food sciences and technologies or chemistry is preferred.
- A bachelor’s degree in food processing, food sciences and technologies or chemistry is required.
- 1 to 5 years’ work experience is required.
- Strong communication skills
- Strong project management skills
- Industrial environment background (production management, production optimization, process engineering) is a plus
Become part of our open and transparent culture. It will give you the opportunity to flourish and to develop inspiring experiences that contribute to the health and well-being of consumers in 160 countries around the world. Putting our employees in focus fuels our strong company growth above market rates and makes us an excellent place to develop your career.
Come join us and embark on a fascinating journey with Symrise.
If you feel that you fit the above criteria, then please apply by using our online application system. Your application will be treated confidentially.
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, national origin or any other basis protected by applicable law. All employment decisions are made on the basis of qualifications, merit and business necessity.
Work Location: In person
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Where Wisconsin roles are concentrated, by current openings.
Technical Support Engineer Job Market in Wisconsin
A snapshot from current Wisconsin openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Manufacturing
- Energy
What Wisconsin Employers Look For
The qualifications that appear most often in technical support engineer jobs across Wisconsin.
- Bachelor's degree in computer science, information technology, or a related technical field
- Hands-on experience troubleshooting hardware, software, and network connectivity issues
- Proficiency with ticketing systems such as ServiceNow, Jira, or Zendesk
- Strong knowledge of Windows and Linux operating environments and Active Directory
- CompTIA A+, Network+, or a vendor certification such as Microsoft or Cisco preferred
- Clear written and verbal communication skills for working with end users and technical teams
Technical Support Engineer Jobs in Wisconsin: Frequently Asked Questions
How do you become a technical support engineer in Wisconsin?
The standard path into technical support engineering in Wisconsin starts with a bachelor's degree in information technology, computer science, or a related field, though associate degrees combined with industry certifications are accepted by many Wisconsin employers for entry-level roles. No state-issued license is required for this role in Wisconsin. Most hiring managers look for CompTIA A+ or Network+ as a baseline credential, with Microsoft or Cisco certifications strengthening mid-level applications significantly.
How much do technical support engineers make in Wisconsin?
Technical support engineers in Wisconsin earn a median of about $93,710 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $61,150 for the lowest 10% to over $136,550 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire technical support engineers in Wisconsin?
Employers hiring technical support engineers in Wisconsin right now include Generac Power Systems, Formlabs, and ABB, based on current listings on Migrate Mate as of September 2026. Wisconsin's concentration of insurance, healthcare IT, and industrial manufacturers means technical support roles here often involve supporting proprietary enterprise platforms rather than general consumer products.
Which Wisconsin cities have the most technical support engineer jobs?
Madison, Sussex, and Milwaukee account for the largest share of technical support engineer openings in Wisconsin. Milwaukee drives volume through its dense mix of financial services, healthcare systems, and corporate headquarters, while Madison's market is shaped by Epic Systems and the University of Wisconsin's affiliated tech operations, and Green Bay's openings reflect its manufacturing and logistics base.
Are there remote technical support engineer jobs in Wisconsin?
Yes, and more than most fields, because technical support engineering is inherently desk-based and conducted through remote tools, ticketing systems, and virtual environments. About 29% of technical support engineer openings tied to Wisconsin are remote or hybrid as of September 2026, reflecting how widely distributed the role is across employer types. Roles supporting cloud platforms and SaaS products tend to offer the most remote flexibility, while positions requiring on-site hardware work remain largely in-person.
How can I get hired as a technical support engineer in Wisconsin with little or no experience?
The most realistic entry path is a help desk or IT support specialist role, which Wisconsin employers including Northwestern Mutual, Advocate Aurora Health, and Fiserv use as a standard pipeline into senior technical support positions. Community colleges across Wisconsin, including Madison Area Technical College and Milwaukee Area Technical College, offer IT technician programs that produce candidates competitive for these entry roles. Earning a CompTIA A+ certification before applying gives candidates without prior work history a measurable edge in Wisconsin hiring pools.
Where can I find and apply to technical support engineer jobs in Wisconsin?
You can find and apply to technical support engineer jobs in Wisconsin on Migrate Mate, which lists current Wisconsin openings across Milwaukee, Madison, Green Bay, and the broader state. Search the listings for roles that match your experience level and specialization, then apply directly to the ones that fit.
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