IT Service Management Jobs in Ohio

Medical Mutual employees must submit their applications through MySource.

This is a hybrid‑remote role based out of the Brooklyn, OH or Dublin, OH office, with the expectation to work onsite on designated in‑office days each week.

Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.

IT Security Specialist III

Job Summary:

Performs the more complex day to day operation of the security functions as they relate to policy administration/enforcement, project management, physical security, mainframe provisioning, and audit liaison. Works under minimal supervision and escalates issues to management for resolution.

Responsibilities:

• Interacts with users requests through the corporate provision system to ensure appropriate accesses are granted to system and audit controls are in place.
• Works with all areas of the company to review projects and documentation relating to Development, Servers and Network resources to determine and document risk associated to policy enforcement and administration
• Assists project manager in projects specific to security, including aligning internal and external resources to complete projects critical to Security Administration; performs routine physical security planning/review including card key access; interacts with audits and auditors to support and maintain corporate certification initiatives.
• Performs other duties as assigned.

Qualifications:

Education and Experience:

• Bachelor’s degree in Information Technology or related field.
• Equivalent education and experience directly related to the role may substitute for a degree.
• 5 years relevant IT experience.

Professional Certification(s):

• Certified in Risk and Information Systems Control (CRISC) Preferred.
• Certified Information Systems Security Professional (CISSP) Preferred.

Technical Skills and Knowledge:

• Intermediate Understanding of current technical architecture including but not limited to server, network, application firewall.

IT Security Specialist IV

Job Summary:

Performs the most complex operations of the security functions as they relate to policy administration/enforcement, project management, physical security, mainframe provisioning, and audit liaison. Escalates issues to management for resolution.

Responsibilities:

• Works with all areas of the company to review projects relating to Development, Servers and Network resources to determine and document risk associated to policy enforcement and administration.
• Manages projects specific to security, including aligning internal and external resources to complete projects critical to Security Administration.
• Interacts with users requests through the corporate provisioning system to ensure appropriate accesses are granted to system and audit controls are in place; performs routine physical security planning/review including card key access; interacts with audits and auditors to support and maintains corporate certification initiatives.
• Performs other duties as assigned.

Qualifications:

Education and Experience:

• Bachelor’s degree in Information Technology or related field.
• Equivalent education and experience directly related to the role may substitute for a degree.
• 7 years relevant IT experience.

Professional Certification(s):

• Certified in Risk and Information Systems Control (CRISC) preferred.
• Certified Information Systems Security Professional (CISSP) preferred.

Technical Skills and Knowledge:

• Advanced understanding of current technical architecture including but not limited to server, network, application firewall.

IT Security Specialist V

Job Summary:

Leads the day to day operation of the security functions as they relate to policy administration/enforcement, project management, physical security, mainframe provisioning, and audit liaison. Works under minimal supervision and resolves complex issues that require escalation.

Responsibilities:

• Works with various teams and individuals to design streamlined data work flows in regards to access provisioning and user record updates. Implement and improves data workflow and scripting. Coordinates documention to support application provisioning and understanding of user record flows to support applications. Assesses issues brought forward and recomends procedual and policy changes to address issues and reduce corporate risk associated with access and physical controls.
• Manages projects specific to security, including aligning internal and external resources to complete projects critical to Security Administration.
• Interacts with users requests through the corporate provisioning system to ensure appropriate accesses are granted to system and audit controls are in place; performs routine physical security planning/review including card key access; interacts with audits and auditors to support and maintains corporate certification initiatives.
• Performs other duties as assigned.

Qualifications:

Education and Experience:

• Bachelor’s degree in Information Technology or related field.
• Equivalent education and experience directly related to the role may substitute for a degree.
• 10 years relevant IT experience.

Professional Certification(s):

• N/A

Technical Skills and Knowledge:

• Expert in one or more technologies.
• Advanced Understanding of current technical architecture including but not limited to server, network, application firewall.
• Internal system knowledge (CMS, TOPPS, CPIM, DB2).
• Must be proficient in all aspects of security management.

Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:

A Great Place to Work:

• We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
• Employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
• On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
• Discounts at many places in and around town, just for being a Medical Mutual team member.
• The opportunity to earn cash rewards for shopping with our customers.
• Business casual attire, including jeans.

Excellent Benefits and Compensation:

• Employee bonus program.
• 401(k) with company match up to 4% and an additional company contribution.
• Health Savings Account with a company matching contribution.
• Excellent medical, dental, vision, life and disability insurance — insurance is what we do best, and we make affordable coverage for our team a priority.
• Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
• Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
• After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.

An Investment in You:

• Career development programs and classes.
• Mentoring and coaching to help you advance in your career.
• Tuition reimbursement up to $5,250 per year, the IRS maximum.
• Diverse, inclusive and welcoming culture with Business Resource Groups.

About Medical Mutual:

Medical Mutual’s status as a mutual company means we are owned by our policyholders, not stockholders, so we don’t answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.

There’s a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.

We’re not just one of the largest health insurance companies based in Ohio, we’re also the longest running. Founded in 1934, we’re proud of our rich history with the communities where we live and work.

We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.