IT Service Management Jobs in Missouri
IT Service Management jobs in Missouri are concentrated in Kansas City and St. Louis, where companies like Cerner (Oracle Health), Edward Jones, and Emerson Electric maintain large IT operations and hire across the full seniority range from ITSM analysts to enterprise service management leads. The most in-demand specialties are ITIL process management, ServiceNow administration, and IT operations support. Scan the live roles below and apply to whichever ones fit.
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Summary
This internship gives an early-career candidate a supervised, hands-on introduction to modern enterprise device management, the systems and processes that keep the company's laptops, tablets, and other endpoints secure, consistent, and up to date. Over eight weeks, the intern first learns the environment by documenting it, then builds a small set of automated tools that help the IT team detect and fix common device issues before they affect employees.
The role is intentionally structured as a learning experience with a safety-first progression. The intern spends the early weeks in observation and documentation and only takes hands-on action later, under senior review at every step. The work produces lasting value for the team through improved documentation of our environment and reusable automation while giving the intern practical, resume-building experience in a high-demand technical field.
What the Intern Will Do
- Learn the company's device management environment and document how it is configured today.
- Identify recurring, common device issues alongside the IT team.
- Build and test a small library of automated tools that detect and resolve those issues while working within controlled, supervised guardrails.
- Create clear documentation and templates so the team can continue and expand the work after the internship ends.
- Present their work and findings to the team at the conclusion of the internship.
What the Intern Will Gain
- Practical experience with industry-standard enterprise IT and cloud management tools.
- Foundational skills in automation and scripting that transfer across the IT field.
- Exposure to real-world IT operations, change control, and professional documentation practices.
- Mentorship from experienced IT staff and a tangible portfolio of completed work.
Ideal Candidate
- Currently pursuing or recently completed coursework in information technology, computer science, or a related field.
- Basic familiarity with Windows environments; some exposure to scripting (e.g., PowerShell) is a plus but not required.
- Detail-oriented, curious, and comfortable documenting their work.
- Able to follow defined processes and take direction, with a genuine interest in learning enterprise IT.
Why This Role Is a Good Investment
The internship delivers real, retained value to the IT team through better documentation and reusable automation rather than creating temporary work. It builds a potential future talent pipeline in a hard-to-hire technical area, and its supervised, low-risk structure makes it a safe and productive first professional experience for an entry-level candidate.
Physical Demands
This role is performed in an office environment where a computer, telephone and other office equipment are used as needed to perform the duties of the role.
MiTek Perks:
Generous time off including Paid Time Off, 13 annual holidays, and volunteer time off
Day One Medical/Rx, Dental and Vision Plans
Family friendly benefits including Paid Caregiver Leave, Paid Parental Leave and Adoption Reimbursement
Performance/Incentive bonuses
Career advancement, training opportunities, Employee Resource Groups, and tuition reimbursement
Retirement programs including Matching 401(k) Contributions and Profit Sharing
Employer paid Short-Term Disability, Long-Term Disability and Life Insurance
myFlexPay partner – allows you to track, manage and access your pay anytime
MiTek is a platform innovator and enabler that exists to transform the building industry with better building solutions. In 1955, MiTek transformed residential construction with the invention of the Gang-Nail plate and a digital platform that provided an affordable and scalable way to manufacture wood trusses. Today, MiTek delivers software, services, engineered products, and automated solutions that enable the building industry to improve efficiencies by optimizing the balance between off-site and on-site. With nearly 5,600 team members worldwide, MiTek collaborates across the building industry to enable and accelerate transformational breakthroughs in design and construction to transform the way the industry designs, makes, and builds. As a Berkshire Hathaway (NYSE: BRK-A, NYSE: BRK-B) company since 2001, MiTek has a record of continuous growth and innovation.
MiTek is an E-Verify and Drug and Tobacco-Free Workplace.
We are an equal opportunity employer; and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age (40 and over), genetic information (including family medical history), veteran status, or any other protected characteristic.
For accommodation to assist with completing this application, please contact Human Resources at +1 314-434-1200.
www.mii.com
Job Responsibilities & Requirements
Summary
This internship gives an early-career candidate a supervised, hands-on introduction to modern enterprise device management, the systems and processes that keep the company's laptops, tablets, and other endpoints secure, consistent, and up to date. Over eight weeks, the intern first learns the environment by documenting it, then builds a small set of automated tools that help the IT team detect and fix common device issues before they affect employees.
The role is intentionally structured as a learning experience with a safety-first progression. The intern spends the early weeks in observation and documentation and only takes hands-on action later, under senior review at every step. The work produces lasting value for the team through improved documentation of our environment and reusable automation while giving the intern practical, resume-building experience in a high-demand technical field.
What the Intern Will Do
- Learn the company's device management environment and document how it is configured today.
- Identify recurring, common device issues alongside the IT team.
- Build and test a small library of automated tools that detect and resolve those issues while working within controlled, supervised guardrails.
- Create clear documentation and templates so the team can continue and expand the work after the internship ends.
- Present their work and findings to the team at the conclusion of the internship.
What the Intern Will Gain
- Practical experience with industry-standard enterprise IT and cloud management tools.
- Foundational skills in automation and scripting that transfer across the IT field.
- Exposure to real-world IT operations, change control, and professional documentation practices.
- Mentorship from experienced IT staff and a tangible portfolio of completed work.
Ideal Candidate
- Currently pursuing or recently completed coursework in information technology, computer science, or a related field.
- Basic familiarity with Windows environments; some exposure to scripting (e.g., PowerShell) is a plus but not required.
- Detail-oriented, curious, and comfortable documenting their work.
- Able to follow defined processes and take direction, with a genuine interest in learning enterprise IT.
Why This Role Is a Good Investment
The internship delivers real, retained value to the IT team through better documentation and reusable automation rather than creating temporary work. It builds a potential future talent pipeline in a hard-to-hire technical area, and its supervised, low-risk structure makes it a safe and productive first professional experience for an entry-level candidate.
Physical Demands
This role is performed in an office environment where a computer, telephone and other office equipment are used as needed to perform the duties of the role.
MiTek Perks:
Generous time off including Paid Time Off, 13 annual holidays, and volunteer time off
Day One Medical/Rx, Dental and Vision Plans
Family friendly benefits including Paid Caregiver Leave, Paid Parental Leave and Adoption Reimbursement
Performance/Incentive bonuses
Career advancement, training opportunities, Employee Resource Groups, and tuition reimbursement
Retirement programs including Matching 401(k) Contributions and Profit Sharing
Employer paid Short-Term Disability, Long-Term Disability and Life Insurance
myFlexPay partner – allows you to track, manage and access your pay anytime
MiTek is a platform innovator and enabler that exists to transform the building industry with better building solutions. In 1955, MiTek transformed residential construction with the invention of the Gang-Nail plate and a digital platform that provided an affordable and scalable way to manufacture wood trusses. Today, MiTek delivers software, services, engineered products, and automated solutions that enable the building industry to improve efficiencies by optimizing the balance between off-site and on-site. With nearly 5,600 team members worldwide, MiTek collaborates across the building industry to enable and accelerate transformational breakthroughs in design and construction to transform the way the industry designs, makes, and builds. As a Berkshire Hathaway (NYSE: BRK-A, NYSE: BRK-B) company since 2001, MiTek has a record of continuous growth and innovation.
MiTek is an E-Verify and Drug and Tobacco-Free Workplace.
We are an equal opportunity employer; and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age (40 and over), genetic information (including family medical history), veteran status, or any other protected characteristic.
For accommodation to assist with completing this application, please contact Human Resources at +1 314-434-1200.
www.mii.com
See All 5 IT Service Management Jobs in Missouri
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Find IT Service Management JobsIT Service Management Jobs by City in Missouri
Where Missouri roles are concentrated, by current openings.
IT Service Management Job Market in Missouri
A snapshot from current Missouri openings, updated as new roles post.
Who's Hiring
What Missouri Employers Look For
The qualifications that appear most often in IT service management jobs across Missouri.
- ITIL Foundation certification or higher required by most Missouri employers
- Experience with ServiceNow or a comparable ITSM platform in an enterprise environment
- Bachelor's degree in information technology, computer science, or a related field
- Demonstrated ability to manage incident, change, and problem management processes
- Strong communication skills for coordinating between technical teams and business stakeholders
- Familiarity with IT governance frameworks such as COBIT or ISO 20000
IT Service Management Jobs in Missouri: Frequently Asked Questions
How do you become a it service management in Missouri?
The path into IT service management in Missouri typically starts with a bachelor's degree in information technology, computer science, or a related field, followed by earning the ITIL Foundation certification, which is the baseline credential most Missouri employers require. There is no state-issued license for this role. Many professionals move into ITSM from IT support or systems administration positions before pursuing higher ITIL tiers or platform-specific credentials like ServiceNow Certified System Administrator.
How much do IT service managements make in Missouri?
IT service managements in Missouri earn a median of about $159,460 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $95,690 for the lowest 10% to over $216,330 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it service managements in Missouri?
Companies currently hiring it service managements in Missouri include MiTek, Deloitte, and Enterprise Mobility, per current listings on Migrate Mate as of September 2026. Missouri's concentration of large financial services, healthcare technology, and industrial manufacturing firms makes it a consistent market for ITSM professionals at multiple levels.
Which Missouri cities have the most it service management jobs?
St. Louis and Chesterfield account for the largest share of it service management openings in Missouri. Kansas City drives demand through its healthcare technology and financial services sectors, anchored by employers like Cerner and major insurance firms, while St. Louis generates openings through its large corporate headquarters in manufacturing, financial advising, and logistics.
Are there remote it service management jobs in Missouri?
Yes, and more than most IT roles. About 67% of it service management openings tied to Missouri are remote or hybrid as of September 2026, reflecting the desk-based and process-oriented nature of the work. Roles centered on ServiceNow administration, ITIL process design, and service desk management tend to be the most consistently offered in remote or hybrid arrangements.
How can I get hired as a it service management in Missouri with little or no experience?
The most realistic entry point is an IT service desk or desktop support role, which gives hands-on exposure to incident and request management workflows. Missouri employers like Cerner, large St. Louis-area hospital systems, and regional financial institutions regularly hire entry-level IT support staff who can move into formal ITSM roles after gaining platform experience. Earning the ITIL Foundation certification before applying signals readiness and meaningfully separates candidates who lack direct ITSM job history.
Where can I find and apply to it service management jobs in Missouri?
You can find and apply to it service management jobs in Missouri on Migrate Mate, which lists current Missouri openings across Kansas City, St. Louis, and the surrounding metro areas. Search the roles that match your experience level and specialization, then apply directly to the ones that fit.
See All 5 IT Service Management Jobs in Missouri
Find roles in Missouri that match your experience and apply in just a few clicks.
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