IT Service Management Jobs in Missouri
IT Service Management jobs in Missouri are open across St. Louis, Kansas City, and Columbia and other Missouri metros, with employers like CBIZ, Clayco, and Martin Marietta hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 26+ IT Service Management jobs
Facility:
Chase Building: 303 E Republic Rd, Springfield, Missouri, United States of America, 65807
Department:
1709 IT Service Desk
Scheduled Weekly Hours:
40
Hours:
8:00 AM - 5:00 PM
Work Shift:
Day Shift (United States of America)
CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
- Named one of Modern Healthcare’s Best Places to work five times.
- Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
- Acknowledged by Forbes as one of the Best Employers for New Grads.
- Healthcare Innovation's Top Companies to Work for in Healthcare (2025).
Benefits
- Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
- For a comprehensive list of benefits, please click here: Benefits | CoxHealth
Job Description:
The IT Service Desk Technician provides technical support for end user hardware and software needs. The position provides routine technical support and maintenance for desktop, laptop, telephony, and network systems including hardware, application software, operating systems, and connectivity. In addition, the role is responsible for troubleshooting issues and documenting resolution with support as needed. Responsibilities include knowledge transfer forums to identify and resolve problems and contribute to all phases of support, including coordination, monitoring, tracking, and resolution related to installations, upgrades, software, hardware, operating systems, and operating system configuration issues. The IT Support Technician additionally provides support to the Service Desk team as needed and will participate in Level 1 resolutions on a rotational basis, including direct phone support to assist with Level 1 resolutions.
Education:
- Preferred: Associate degree in Healthcare Information Technology, Computer Science, Information Technology, or related field.
Experience:
- Required: Minimum of 1-3 years healthcare or IT-related work experience OR Associate degree in Healthcare Information Technology, Computer Science, Information Technology, or related field.
Skills:
- Knowledge of computer hardware
- Exceptional written and oral communication skills
- Exceptional interpersonal skills
- Understanding of TCP/IP based networking
- Work well with minimal supervision showing clear direction and initiative.
Licensure/Certification/Registration:
- N/A
Facility:
Chase Building: 303 E Republic Rd, Springfield, Missouri, United States of America, 65807
Department:
1709 IT Service Desk
Scheduled Weekly Hours:
40
Hours:
8:00 AM - 5:00 PM
Work Shift:
Day Shift (United States of America)
CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
- Named one of Modern Healthcare’s Best Places to work five times.
- Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
- Acknowledged by Forbes as one of the Best Employers for New Grads.
- Healthcare Innovation's Top Companies to Work for in Healthcare (2025).
Benefits
- Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
- For a comprehensive list of benefits, please click here: Benefits | CoxHealth
Job Description:
The IT Service Desk Technician provides technical support for end user hardware and software needs. The position provides routine technical support and maintenance for desktop, laptop, telephony, and network systems including hardware, application software, operating systems, and connectivity. In addition, the role is responsible for troubleshooting issues and documenting resolution with support as needed. Responsibilities include knowledge transfer forums to identify and resolve problems and contribute to all phases of support, including coordination, monitoring, tracking, and resolution related to installations, upgrades, software, hardware, operating systems, and operating system configuration issues. The IT Support Technician additionally provides support to the Service Desk team as needed and will participate in Level 1 resolutions on a rotational basis, including direct phone support to assist with Level 1 resolutions.
Education:
- Preferred: Associate degree in Healthcare Information Technology, Computer Science, Information Technology, or related field.
Experience:
- Required: Minimum of 1-3 years healthcare or IT-related work experience OR Associate degree in Healthcare Information Technology, Computer Science, Information Technology, or related field.
Skills:
- Knowledge of computer hardware
- Exceptional written and oral communication skills
- Exceptional interpersonal skills
- Understanding of TCP/IP based networking
- Work well with minimal supervision showing clear direction and initiative.
Licensure/Certification/Registration:
- N/A
See All 26 IT Service Management Jobs in Missouri
Find roles in Missouri that match your experience and apply in just a few clicks.
Find IT Service Management JobsIT Service Management Jobs by City in Missouri
Where Missouri roles are concentrated, by current openings.
IT Service Management Job Market in Missouri
A snapshot from current Missouri openings, updated as new roles post.
Who's Hiring
- CBIZ2
- Clayco2
- Martin Marietta2
- Amazon1
- CoxHealth1
Top Industries Hiring
- Technology & Software5
- Construction & Real Estate3
- Accounting & Auditing2
- Chemicals & Materials2
- Education2
What Missouri Employers Look For
The qualifications that appear most often in IT service management jobs across Missouri.
- ITIL 4 Foundation or higher certification required or strongly preferred
- 3 to 7 years of experience managing IT service operations or a service desk
- Hands-on administration experience with ServiceNow, Jira Service Management, or BMC Remedy
- Demonstrated ability to define, measure, and improve SLA and OLA compliance
- Experience leading incident, problem, and change management processes in enterprise environments
- Bachelor's degree in information technology, computer science, or a related field
IT Service Management Jobs in Missouri: Frequently Asked Questions
How many IT service management jobs are there in Missouri?
There are 26+ IT service management openings in Missouri on Migrate Mate as of June 2026, with the most roles in St. Louis, Kansas City, and Columbia. New positions post regularly as employers across Missouri hire.
How much do IT service managements make in Missouri?
IT service managements in Missouri earn a median of about $159,460 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $95,690 for the lowest 10% to over $216,330 for the top 10%. Pay rises with experience, specialty, and employer.
Which Missouri cities have the most IT service management jobs?
St. Louis, Kansas City, and Columbia have the most IT service management openings in Missouri right now, with additional roles spread across smaller metros statewide.
Which companies hire IT service managements in Missouri?
Employers hiring IT service managements in Missouri include CBIZ, Clayco, and Martin Marietta, based on current listings on Migrate Mate as of June 2026.
Are there remote IT service management jobs in Missouri?
Yes. About 12% of IT service management openings tied to Missouri are remote or hybrid as of June 2026. The rest are on-site roles based in Missouri metros.
How do I apply for IT service management jobs in Missouri?
You can apply to IT service management jobs in Missouri directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Missouri location, then apply to each one that fits.
See All 26 IT Service Management Jobs in Missouri
Find roles in Missouri that match your experience and apply in just a few clicks.
Find IT Service Management Jobs