IT Service Management Jobs in Virginia
IT Service Management jobs in Virginia are consistently active across federal contracting, defense technology, cybersecurity, and large enterprise IT sectors, with openings at every level from junior ITSM analyst through senior service delivery manager. The heaviest hiring concentrations are in the Northern Virginia, Richmond, and Hampton Roads metros, where established employers like Leidos, Booz Allen Hamilton, and Northrop Grumman maintain significant operations. ITIL process ownership, ServiceNow platform administration, and incident and change management are the specialties drawing the most consistent demand from Virginia employers. Find a role that fits below and apply directly.
Find IT Service Management JobsOverview
Showing 5 of 20+ IT Service Management jobs
Job Family:
Management Consulting
Travel Required:
Clearance Required:
What You Will Do:
- Provide a broad range of technical services in support of DOT’s Information Technology (IT) portfolio, Capital Planning and Investment Control (CPIC) and investment management processes and functions, to include:
- DOT-Wide IT Portfolio Management Support
- Budget Formulation Support
- Budget Execution Support
- Business Process Reengineering
You will also perform research on government-wide and DOT IT policy; validate IT budget formulation and execution IT data.
Track progress on workflows
Develop meeting minutes and track actions.
Perform document control
Support reporting of IT formulation and execution data
Be responsive and proactive in responding to client needs.
You will help respond to external (OMB) and internal (leadership) data calls.
Assist in the various regular reporting; perform analysis on IT Spend Plan and individual procurements.
Develop and maintain dashboard; prepare meeting materials.
Support status reporting; assist maintenance of repository.
What You Will Need:
Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST".
Based on our contractual obligations, candidate must be located within the United States and US Citizen.
Bachelor’s degree from an accredited college/university.
Three (3) to Five (5) years of experience.
Work on-site at DOT HQ in Washington DC.
Must be responsive and proactive in responding to client needs.
Understanding of how to prioritize tasks.
Have background in financial management with the ability perform detailed analysis on IT budget formulation and execution data, attention to detail, work in a matrixed team.
What Would Be Nice To Have:
Experience with OMB IT portfolio management and CPIC data, processes, and reporting.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Job Family:
Management Consulting
Travel Required:
Clearance Required:
What You Will Do:
- Provide a broad range of technical services in support of DOT’s Information Technology (IT) portfolio, Capital Planning and Investment Control (CPIC) and investment management processes and functions, to include:
- DOT-Wide IT Portfolio Management Support
- Budget Formulation Support
- Budget Execution Support
- Business Process Reengineering
You will also perform research on government-wide and DOT IT policy; validate IT budget formulation and execution IT data.
Track progress on workflows
Develop meeting minutes and track actions.
Perform document control
Support reporting of IT formulation and execution data
Be responsive and proactive in responding to client needs.
You will help respond to external (OMB) and internal (leadership) data calls.
Assist in the various regular reporting; perform analysis on IT Spend Plan and individual procurements.
Develop and maintain dashboard; prepare meeting materials.
Support status reporting; assist maintenance of repository.
What You Will Need:
Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST".
Based on our contractual obligations, candidate must be located within the United States and US Citizen.
Bachelor’s degree from an accredited college/university.
Three (3) to Five (5) years of experience.
Work on-site at DOT HQ in Washington DC.
Must be responsive and proactive in responding to client needs.
Understanding of how to prioritize tasks.
Have background in financial management with the ability perform detailed analysis on IT budget formulation and execution data, attention to detail, work in a matrixed team.
What Would Be Nice To Have:
Experience with OMB IT portfolio management and CPIC data, processes, and reporting.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
See All 20 IT Service Management Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find IT Service Management JobsIT Service Management Jobs by City in Virginia
Where Virginia roles are concentrated, by current openings.
IT Service Management Job Market in Virginia
A snapshot from current Virginia openings, updated as new roles post.
Who's Hiring
What Virginia Employers Look For
The qualifications that appear most often in IT service management jobs across Virginia.
- ITIL Foundation certification or higher required by most Virginia employers
- Hands-on experience with ServiceNow or a comparable ITSM platform
- Proven ability to manage incident, change, and problem management processes
- Bachelor's degree in information technology, computer science, or a related field
- Active security clearance or clearance eligibility preferred for federal contractor roles
- Strong stakeholder communication skills across technical and non-technical teams
IT Service Management Jobs in Virginia: Frequently Asked Questions
How do you become a it service management in Virginia?
The most direct path is earning an ITIL Foundation certification, which is the baseline credential Virginia employers consistently require and is available through accredited training providers without a state licensing board. Most Virginia employers pair that with a bachelor's degree in information technology or a related field. From there, entry into federal contracting roles often requires obtaining or being eligible for a security clearance, which becomes a practical prerequisite in Northern Virginia's defense-heavy market.
How much do IT service managements make in Virginia?
IT service managements in Virginia earn a median of about $201,490 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $133,320 for the lowest 10% to over $300,720 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it service managements in Virginia?
Employers hiring it service managements in Virginia right now include AT&T, BDO, and SAIC, based on current listings on Migrate Mate as of September 2026. Virginia's federal contracting base means many of the largest and most consistent ITSM employers are defense and government IT firms headquartered or operating primarily in the Northern Virginia corridor.
Which Virginia cities have the most it service management jobs?
Arlington, Chantilly, and McLean account for the largest share of it service management openings in Virginia. Northern Virginia drives volume through its dense concentration of federal agencies and defense contractors, Richmond draws from state government IT and financial services employers, and Hampton Roads activity is tied to the military installations and supporting contractor presence that define the region's technology workforce.
Are there remote it service management jobs in Virginia?
Yes, and more than many IT roles. About 60% of it service management openings tied to Virginia are remote or hybrid as of September 2026, reflecting how much of the work centers on process oversight, documentation, and platform administration rather than physical infrastructure. The most remote-eligible functions tend to be service desk governance, ITSM tool configuration, and reporting, while change advisory board facilitation often requires some on-site presence.
How can I get hired as a it service management in Virginia with little or no experience?
The most realistic entry path is starting as a service desk analyst or IT support technician, roles that large Virginia employers like Leidos, SAIC, and Northrop Grumman staff heavily and use as feeders into ITSM positions. Earning an ITIL Foundation certification before applying gives candidates a clear edge and signals readiness for process-oriented work. Virginia's state government agencies and universities also hire entry-level IT operations staff who rotate into ITSM functions over time.
Where can I find and apply to it service management jobs in Virginia?
You can find and apply to it service management jobs in Virginia on Migrate Mate, which lists current openings tied to Virginia employers. Search the available roles, identify the ones that match your experience level and location preference, and apply directly to the ones that fit.
See All 20 IT Service Management Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find IT Service Management Jobs