IT Support Technician Jobs
IT Support Technician jobs are open across healthcare, education, finance, and managed service providers, at every level from entry-level helpdesk to senior and lead, with specializations in desktop support, network troubleshooting, and systems administration. Scan the live roles below and apply to whichever ones fit.
Find IT Support Technician JobsLooking for remote work? View remote IT support technician jobs →Student or new grad? View IT support technician internships →Overview
Showing 5 of 1,645+ IT Support Technician jobs
DESCRIPTION
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.
Key job responsibilities
Responsibilities include, but are not limited to:
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Moving up to 49lbs as well as standing and walking for shifts lasting up to 12 hours.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- Experience troubleshooting integrated and interdependent computer systems
- Experience in a dynamic environment with a high degree of customer service
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, GA, White - 23.50 - 37.74 USD hourly
DESCRIPTION
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.
Key job responsibilities
Responsibilities include, but are not limited to:
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Moving up to 49lbs as well as standing and walking for shifts lasting up to 12 hours.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- Experience troubleshooting integrated and interdependent computer systems
- Experience in a dynamic environment with a high degree of customer service
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, GA, White - 23.50 - 37.74 USD hourly
IT Support Technician Jobs by Experience Level
Top Cities Hiring IT Support Technicians
Explore IT support technician openings in the cities hiring most right now.
See All 1,645+ IT Support Technician Jobs
Find roles that match your experience and apply in just a few clicks.
Find IT Support Technician JobsIT Support Technician Job Market
Who's Hiring
- Gr8ttek66
- Amazon61
- Cognizant15
- Rocket Lab USA13
- Courser7
Top Industries Hiring
- Technology & Software12
- Healthcare & Medical Services8
- Education5
- Manufacturing5
- Automotive3
What Employers Look For
The qualifications that appear most often in IT support technician jobs.
- CompTIA A+ certification or equivalent hands-on helpdesk experience
- Proficiency with Windows and macOS desktop operating systems
- Experience using ticketing systems such as ServiceNow or Jira Service Management
- Ability to troubleshoot network connectivity, printers, and peripheral devices
- Familiarity with Active Directory, user provisioning, and access management
- Associate degree in information technology, computer science, or a related field
Tips for Your IT Support Technician Job Search
Tailor your resume to ticket volume
Hiring managers want to see how many tickets you handled and at what tier. Replace vague phrases like 'provided technical support' with specifics: Tier 1 versus Tier 2, average daily ticket count, and the platforms you resolved issues on.
List certifications in the right order
CompTIA A+ carries the most weight for entry-level roles, but Network+ and Security+ move you past initial screening for mid-level positions. Put your highest-relevant cert first, not your oldest, so recruiters see it before they read anything else.
Apply early to roles that fit
Migrate Mate lists it support technician openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter postings by environment type
IT support roles differ significantly between on-site corporate environments, fully remote helpdesk contracts, and field technician positions. When searching, use environment keywords like 'deskside', 'remote helpdesk', or 'field support' to avoid wasting applications on setups that don't fit your situation.
Prepare for a hands-on technical screen
Many it support technician interviews include a live troubleshooting scenario, not just behavioral questions. Practice talking through a Blue Screen of Death diagnosis, a password reset escalation, or a VPN connectivity issue out loud, so your process is clear to a non-technical interviewer.
Negotiate schedule and on-call terms early
IT support roles often include rotating on-call shifts or weekend coverage that don't appear in the job title. Ask about on-call frequency and compensation in the first interview, before you reach the offer stage, so you're not surprised after you've already committed.
IT Support Technician Jobs: Frequently Asked Questions
Which companies are hiring the most it support technicians?
Gr8ttek, Amazon, and Cognizant are hiring the most it support technicians right now, with openings concentrated in California, Texas, and Florida, based on current listings on Migrate Mate as of September 2026. Large healthcare systems, managed service providers, and government contractors tend to post the highest volume of it support technician roles consistently.
How many it support technician jobs are remote?
About 32% of it support technician openings are fully remote or hybrid as of September 2026, though the share varies significantly by role type. Remote-eligible positions are most common in helpdesk and Tier 1 phone or chat support, while deskside support, field technician, and hardware-focused roles almost always require an on-site presence.
How do you become an it support technician?
Start by earning a CompTIA A+ certification, which is the baseline credential most entry-level postings require. Build hands-on experience through a home lab, volunteer IT work, or an internship. Then target Tier 1 helpdesk roles to gain ticketing system experience and escalation history, which positions you for Tier 2 and specialist roles over time.
Can you get hired as an it support technician with no experience?
Yes, entry-level it support technician roles exist specifically for candidates without professional experience, provided you have the right credentials. Passing CompTIA A+ signals baseline competency to employers. Building a home lab, completing a community college IT program, or contributing to volunteer tech support programs gives you concrete examples to discuss during interviews even before your first paid role.
What does the it support technician interview process look like?
Most it support technician interviews include an initial phone or video screen focused on your background and certifications, followed by a technical round where you walk through a troubleshooting scenario out loud. Some employers add a practical exercise using a ticketing system or remote desktop tool. Final rounds often involve a conversation with a team lead or IT manager about escalation judgment and communication style.
Where can I find and apply to it support technician jobs?
You can find and apply to it support technician jobs on Migrate Mate, which lists current openings from employers across the United States. Search for roles that match your experience level and preferred environment, then apply directly to each listing that fits.
See All 1,645+ IT Support Technician Jobs
Find roles that match your experience and apply in just a few clicks.
Find IT Support Technician Jobs