IT Support Technician Jobs in Chicago, IL
IT Support Technician jobs in Chicago are concentrated in the Loop, River North, and the Fulton Market tech corridor, with strong demand across financial services, healthcare systems, and enterprise software. Employers hiring right now include Hyatt, BRAVEN, and Tempus. Find a role that fits below and apply directly.
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Passionate about precision medicine and advancing the healthcare industry?
Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.
Responsibilities:
- Support the business and stakeholders with a number of information technology initiatives, including but not limited to the following:
- Addressing and mitigating technology-related issues for employees, i.e. desktop support
- Maintaining computer systems, hardware, printers, and computer peripherals, including inventory tracking
- User account administration including on and off-boarding of employees
- Evaluating and testing new technologies
- Working with software and hardware vendors
- Supporting and reporting to the IT Operations Manager with a number of business-critical initiatives
- Supporting executives with IT-related issues
- Maintaining AV and conference room technologies (TVs, Apple TV, Mac Mini, Crestron, VOIP)
- Phone and remote support for Tempus clients
- Work in Tempus’ ticketing system to communicate, track, and remediate actions taken, and create Wikis or How-To guides for employees
Preferred Qualifications:
- Experience Installing and troubleshooting issues with software, including MS Office, Windows Server, and SaaS products (Google Suite, Dropbox, etc)
- Familiar with SaaS ticketing systems (Zendesk, ServiceNow, etc)
- Installing and supporting security products like endpoint and anti-virus/malware protection
- Basic network and VOIP phone system troubleshooting
- Administering identity management products (MS Active Directory, Okta, Google Admin, etc)
- Exceptional customer service and communication skills, including writing reports, business correspondence, user instructions, and procedures
- Proficiency in supporting and troubleshooting both macOS and Windows 11
- Experienced with supporting remote, on-site, and hybrid users
- Ability to work in fast-paced, agile environments, including off-hours support
- Minimum of 2 years in an IT related field and/or relevant customer service role
- Scripting language experience (Powershell, Macros, Python, Powershell, C++, Java, etc.)
- General familiarity with Mobile Device Management (MDM) applications
- Google Suite Admin experience
- Previous experience in the healthcare sector
- Professional certifications such as ITIL Foundations or Comptia A +.
- BS in Computer Science, Information Systems, or related field
#LI-Hybrid
#LI-HR1
CHI: $50,000-$70,000
The expected salary range may vary for other locations. Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Us
Tempus was founded in August of 2015 by Eric Lefkofsky, after his wife was diagnosed with Breast Cancer. Shortly after he founded the company in an effort to bring the power of technology and artificial intelligence to cancer care, he convinced Ryan Fukushima to join as the company’s first employee. Ryan and Eric began assembling a world class team, focused on building the first version of a platform capable of ingesting real time healthcare data in an effort to personalize diagnostics.
We built the platform for oncology and have expanded it to neuropsychiatry, cardiology, infectious disease (through COVID), and radiology. Despite our rapid growth, our mission remains the same—to help make sure patients are on the right drug at the right time, so they can live longer and healthier lives.
Why Work Here?
We’re looking for people who can change the world.
Who question the status quo and don’t shy away from tough problems. For the builders who are never done building and the learners who are never done learning. We’re looking for passionate people with undying curiosity. Those who want to attack one of the most challenging problems mankind has ever faced. Head on.
Passionate about precision medicine and advancing the healthcare industry?
Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.
Responsibilities:
- Support the business and stakeholders with a number of information technology initiatives, including but not limited to the following:
- Addressing and mitigating technology-related issues for employees, i.e. desktop support
- Maintaining computer systems, hardware, printers, and computer peripherals, including inventory tracking
- User account administration including on and off-boarding of employees
- Evaluating and testing new technologies
- Working with software and hardware vendors
- Supporting and reporting to the IT Operations Manager with a number of business-critical initiatives
- Supporting executives with IT-related issues
- Maintaining AV and conference room technologies (TVs, Apple TV, Mac Mini, Crestron, VOIP)
- Phone and remote support for Tempus clients
- Work in Tempus’ ticketing system to communicate, track, and remediate actions taken, and create Wikis or How-To guides for employees
Preferred Qualifications:
- Experience Installing and troubleshooting issues with software, including MS Office, Windows Server, and SaaS products (Google Suite, Dropbox, etc)
- Familiar with SaaS ticketing systems (Zendesk, ServiceNow, etc)
- Installing and supporting security products like endpoint and anti-virus/malware protection
- Basic network and VOIP phone system troubleshooting
- Administering identity management products (MS Active Directory, Okta, Google Admin, etc)
- Exceptional customer service and communication skills, including writing reports, business correspondence, user instructions, and procedures
- Proficiency in supporting and troubleshooting both macOS and Windows 11
- Experienced with supporting remote, on-site, and hybrid users
- Ability to work in fast-paced, agile environments, including off-hours support
- Minimum of 2 years in an IT related field and/or relevant customer service role
- Scripting language experience (Powershell, Macros, Python, Powershell, C++, Java, etc.)
- General familiarity with Mobile Device Management (MDM) applications
- Google Suite Admin experience
- Previous experience in the healthcare sector
- Professional certifications such as ITIL Foundations or Comptia A +.
- BS in Computer Science, Information Systems, or related field
#LI-Hybrid
#LI-HR1
CHI: $50,000-$70,000
The expected salary range may vary for other locations. Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Us
Tempus was founded in August of 2015 by Eric Lefkofsky, after his wife was diagnosed with Breast Cancer. Shortly after he founded the company in an effort to bring the power of technology and artificial intelligence to cancer care, he convinced Ryan Fukushima to join as the company’s first employee. Ryan and Eric began assembling a world class team, focused on building the first version of a platform capable of ingesting real time healthcare data in an effort to personalize diagnostics.
We built the platform for oncology and have expanded it to neuropsychiatry, cardiology, infectious disease (through COVID), and radiology. Despite our rapid growth, our mission remains the same—to help make sure patients are on the right drug at the right time, so they can live longer and healthier lives.
Why Work Here?
We’re looking for people who can change the world.
Who question the status quo and don’t shy away from tough problems. For the builders who are never done building and the learners who are never done learning. We’re looking for passionate people with undying curiosity. Those who want to attack one of the most challenging problems mankind has ever faced. Head on.
See All 49 IT Support Technician Jobs in Chicago
Find roles in Chicago that match your experience and apply in just a few clicks.
Find IT Support Technician JobsIT Support Technician Job Market in Chicago
Who's Hiring
Top Industries Hiring
- Media & Entertainment
IT Support Technician Jobs in Chicago: Frequently Asked Questions
How do I get a it support technician job in Chicago?
The strongest entry point in Chicago is targeting the city's dense concentration of financial firms in the Loop, hospital networks like those anchored in Streeterville and the Medical District, and the growing tech companies in Fulton Market. Candidates who hold CompTIA A+ or Network+ certifications and can demonstrate hands-on Windows and Active Directory experience stand out with Chicago employers. Applying directly to mid-size professional services firms downtown also moves faster than chasing large enterprise openings.
Which companies hire it support technicians in Chicago?
Employers hiring it support technicians in Chicago right now include Hyatt, BRAVEN, and Tempus, based on current listings on Migrate Mate as of September 2026. Chicago's market is particularly active among financial institutions, large hospital systems, and the professional services firms that cluster in the Loop and Near North Side.
Are there remote it support technician jobs in Chicago?
Yes, though it support technician roles are partly hands-on by nature, so fully remote positions are less common than in purely desk-based fields. About 67% of it support technician openings tied to Chicago are remote or hybrid as of September 2026, with most of those hybrid arrangements allowing bench work to happen on-site a few days per week. Chicago's enterprise software and managed services firms tend to offer the most scheduling flexibility.
How can I get a it support technician job in Chicago with little or no experience?
The most realistic entry path in Chicago is through help desk or desktop support roles at the city's managed service providers and mid-size professional services firms, which regularly hire candidates with certifications but limited work history. Chicago's large hospital networks, including those in the Illinois Medical District, also run structured IT support rotations that welcome entry-level applicants. A CompTIA A+ certification paired with a home lab or volunteer IT project gives candidates a concrete edge when competing for these openings.
Which industries hire the most it support technicians in Chicago?
Chicago it support technician roles concentrate in Media & Entertainment, based on current listings on Migrate Mate as of September 2026. Chicago's position as a major financial hub and a regional center for healthcare and logistics means those sectors generate consistent, year-round demand for on-site and hybrid support staff.
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See All 49 IT Support Technician Jobs in Chicago
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