Entry Level IT Support Technician Jobs
New grad it support technician jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong portfolio or internship work can matter more than a long resume. Most openings are on-site roles across Technology & Software, Education, and Manufacturing, with employers like Amazon, OpenAI, and Altruist hiring at this level now.
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At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?
Watch Our Story:' https://www.hdrinc.com/our-story'
Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.
In the role of IT Support Specialist I, we'll count on you to:
- Apply technology to address business needs and constraints
- Assist staff to achieve efficient and effective use of computing technology and maximize utilization of computer resources
- Combine a breadth of IT technical expertise with an overriding concern and urgency for excellent customer service
- Participate in enterprise-wide IT projects and initiatives
- Diagnose system hardware, software, and operator problems
- Provide advanced troubleshooting on complicated IT issues
- Provide support for software applications
- Provide desk side training upon request for enterprise applications
- Request hardware and software through the requisition system as directed by their supervisor
- Provide hardware support, printer and printing support
- Assist the IT Support team with the inventory management of desktops, laptops, printers, and other personal hardware assets
- Assist the IT Support team with software inventory where required
- Provide local office coordination and communication of technical support topics/issues of interest
- Understand client business needs and effectively match client business needs to technology solutions to implement desired solutions
- Work with Systems Administrators in performing IT infrastructure processes and procedures assigned to the team.
- Perform other duties as needed
- A valid US Driver's License is required
- Knowledge of MicroStation, AutoCAD, ProjectWise and/or GIS
- This position may include travel
- Working knowledge of Windows 11/M365.
- Knowledge of A&E Industry
- Associate's degree in Computer Science/MIS-related area or equivalent work experience
- Associate's degree in Computer Science/MIS-related area or equivalent work experience
- A minimum of 1 year of experience in technical support of PC, networks and servers
- Excellent working knowledge of personal computer and peripherals
- Experience in systems operations and maintenance
- Working knowledge of Windows 7/10/365 and Windows 2003/2008/2012 Server.
- Working knowledge of Microsoft Office applications
- Excellent client service, interpersonal and communication skills
- Self-starter able to handle multiple tasks and deadlines with minimal supervision
- Schedule & Presence: This on-site role supports 24/7 operations through real-time collaboration, standard shifts occur within a 6:00 AM - 6:00 PM window, Monday through Friday. Additionally, this position requires scheduled on-call flexibility and the ability to remain reasonably reachable during off-hours for critical business continuity.
What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.
Primary Location
: United States-South Carolina-GreenvilleOther Locations
: United States-South Carolina-ColumbiaIndustry
: ITSchedule
: Full-timeEmployee Status
: RegularJob Posting
: Oct 30, 2026See All 52 Entry Level IT Support Technician Jobs
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Find JobsEntry Level IT Support Technician Job Market
Who's Hiring
- Amazon13

- OpenAI2

- Altruist2

- iFlow2

- Axiom Technologies2

Top Industries Hiring
- Technology & Software12
- Education7
- Manufacturing3
- Healthcare & Medical Services3
- Science & Research2
Entry Level IT Support Technician Jobs: Frequently Asked Questions
How do I get an entry level it support technician job?
Employers hiring at this level look for foundational certifications like CompTIA A+ or Google IT Support, hands-on experience from internships or a home lab, and solid troubleshooting basics. A portfolio showing real problem-solving, even from coursework or volunteer work, gives you a clear edge. Bootcamp graduates and self-taught candidates who can demonstrate practical skills compete well against four-year degree holders at this stage.
Which companies hire entry level it support technicians?
Companies hiring entry level it support technicians right now include Amazon, OpenAI, and Altruist, based on current listings on Migrate Mate as of November 2026. A mix of large enterprises, managed service providers, healthcare systems, and government contractors tend to hire at this level, often running structured onboarding programs designed for candidates with limited prior experience.
Are there remote entry level it support technician jobs?
Yes, though most entry level it support roles still require some on-site presence, especially for hands-on hardware tasks. About 9% of entry level it support technician openings are remote or hybrid as of November 2026, with remote-friendly roles typically focused on help desk, software troubleshooting, and ticket-based support rather than physical equipment setup or maintenance.
Are these new grad it support technician jobs?
Yes, these listings include new grad, recent graduate, and junior it support technician roles. A posting is new-grad friendly when it welcomes zero to two years of experience, counts internships or coursework toward the requirement, or accepts a portfolio in place of a long work history. Searching for junior or entry level titles alongside new grad returns the widest set of relevant openings at this stage.
Which industries hire the most entry level it support technicians?
Entry Level it support technician roles concentrate in Technology & Software, Education, and Manufacturing, based on current listings on Migrate Mate as of November 2026. Those sectors drive hiring at this level because they run large internal user bases, compliance-heavy systems, or high-volume help desk operations that need consistent frontline technical support from candidates just starting their careers.