Entry Level IT Support Technician Jobs
New grad it support technician jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong portfolio or internship work can matter more than a long resume. Most openings are on-site roles across Technology & Software, Education, and Healthcare & Medical Services, with employers like Amazon, OpenAI, and CoxHealth hiring at this level now.
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Showing 5 of 95+ Entry Level IT Support Technician jobs
DESCRIPTION
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within an Amazon Operations facility that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.
Key job responsibilities
Responsibilities include, but are not limited to
- Allocation, maintenance and troubleshooting of IT equipment used in Amazon Operations facilities
- Handles support requests and procedures across the network
- Assist in training new hires
- Continuous learning of new technologies
- Ability to support customers from multiple buildings in the area, as well as remote customers
- Ability to move up to 49lbs as well as stand and walk for 10-12 hours at a time with or without reasonable accommodation
BASIC QUALIFICATIONS
- Experience troubleshooting integrated and interdependent computer systems
- Experience in a dynamic environment with a high degree of customer service
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, CA, San Diego - 23.50 - 37.74 USD hourly
DESCRIPTION
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within an Amazon Operations facility that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.
Key job responsibilities
Responsibilities include, but are not limited to
- Allocation, maintenance and troubleshooting of IT equipment used in Amazon Operations facilities
- Handles support requests and procedures across the network
- Assist in training new hires
- Continuous learning of new technologies
- Ability to support customers from multiple buildings in the area, as well as remote customers
- Ability to move up to 49lbs as well as stand and walk for 10-12 hours at a time with or without reasonable accommodation
BASIC QUALIFICATIONS
- Experience troubleshooting integrated and interdependent computer systems
- Experience in a dynamic environment with a high degree of customer service
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, CA, San Diego - 23.50 - 37.74 USD hourly
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Find JobsEntry Level IT Support Technician Job Market
Who's Hiring
- Amazon24
- OpenAI4
- CoxHealth3
- iHerb2
Top Industries Hiring
- Technology & Software17
- Education8
- Healthcare & Medical Services8
- Retail7
- Manufacturing6
Entry Level IT Support Technician Jobs: Frequently Asked Questions
How do I get an entry level it support technician job?
Employers hiring at this level look for foundational certifications like CompTIA A+ or Google IT Support, hands-on experience from internships or a home lab, and solid troubleshooting basics. A portfolio showing real problem-solving, even from coursework or volunteer work, gives you a clear edge. Bootcamp graduates and self-taught candidates who can demonstrate practical skills compete well against four-year degree holders at this stage.
Which companies hire entry level it support technicians?
Companies hiring entry level it support technicians right now include Amazon, OpenAI, and CoxHealth, based on current listings on Migrate Mate as of September 2026. A mix of large enterprises, managed service providers, healthcare systems, and government contractors tend to hire at this level, often running structured onboarding programs designed for candidates with limited prior experience.
Are there remote entry level it support technician jobs?
Yes, though most entry level it support roles still require some on-site presence, especially for hands-on hardware tasks. About 5% of entry level it support technician openings are remote or hybrid as of September 2026, with remote-friendly roles typically focused on help desk, software troubleshooting, and ticket-based support rather than physical equipment setup or maintenance.
Are these new grad it support technician jobs?
Yes, these listings include new grad, recent graduate, and junior it support technician roles. A posting is new-grad friendly when it welcomes zero to two years of experience, counts internships or coursework toward the requirement, or accepts a portfolio in place of a long work history. Searching for junior or entry level titles alongside new grad returns the widest set of relevant openings at this stage.
Which industries hire the most entry level it support technicians?
Entry Level it support technician roles concentrate in Technology & Software, Education, and Healthcare & Medical Services, based on current listings on Migrate Mate as of September 2026. Those sectors drive hiring at this level because they run large internal user bases, compliance-heavy systems, or high-volume help desk operations that need consistent frontline technical support from candidates just starting their careers.