Entry Level Application Support Engineer Jobs
New grad application support engineer jobs draw recent graduates and entry level candidates with zero to two years of experience into a field where a strong portfolio or internship history can matter more than a long resume. Most openings mix on-site, remote, and hybrid settings across Technology & Software, Banking & Financial Services, and Investment & Asset Management, with employers like Software Technology, Ryder System, and Kellton hiring at this level now.
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Job Title: Application Support Specialist
Location: Remote
Assignment Type: 9 month contract w/ potential to extend or convert
Position Summary:
Client is seeking a detail-oriented and service-focused Application Support & Configuration Specialist to support the configuration, administration, and ongoing operation of the enterprise suites and catering applications. The role partners closely with the Premium Business and location teams to configure F&B menus, maintain application data, administer user access and provide day-to-day application support across the organization. The ASC Specialist will ensure menus, users, roles and system settings are accurately established and maintained in accordance with business requirements and configuration standards. The specialist will ensure menus, users, roles, permissions, financial details, legal language, and system settings are accurately established and maintained in accordance with business requirements, operational timelines, and enterprise configuration standards. This role also partners with Product to support enhancements, testing, issue resolution, and continuous process improvement.
Duties and Responsibilities:
- Provide timely Level 1 and Level 2 support for application questions, menu configuration requests, user access inquiries, and system issues.
- Build and maintain accurate F&B menus and related application configurations across Suites and Catering venues.
- Maintain consistent enterprise configuration standards across menu, item, pricing, financial, legal, and operational data.
- Manage application content and data updates, including menu items, descriptions, pricing, service charges, financial information, and required legal language.
- Coordinate seasonal planning timelines, submission deadlines, intake processes, and configuration readiness activities.
- Review and validate menu submissions for completeness, accuracy, and compliance with established standards.
- Facilitate process training and provide guidance to location operators and business users through applicable communication and training channels.
- Provision and maintain user accounts, roles, and permissions in accordance with access standards and business requirements.
- Support recurring access reviews and audits to help ensure appropriate and compliant system access.
- Troubleshoot application defects and configuration issues, document findings, and coordinate communication and resolution with impacted users.
Qualifications
- Two to three experience supporting POS, catering, hospitality, FUB or enterprise application software
- Experience with menu planning, F&B operations, hospitality technology, or application configuration preferred.
- Associate or bachelor’s degree in information systems, hospitality, business or related field; equivalent professional experience may be considered.
- Strong customer service orientation and a user-focused approach to application support.
- Highly organized, detail-oriented and able to manage multiple priorities and deadlines.
- Ability to work independently while collaborating effectively with business, location and product teams.
- Strong written and verbal communication skills, including the ability to facilitate training and explain configuration concepts in clear business language.
- Proficient in Microsoft Office suite of products
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Top Industries Hiring
- Technology & Software
- Banking & Financial Services
- Investment & Asset Management
Entry Level Application Support Engineer Jobs: Frequently Asked Questions
How do I get an entry level application support engineer job?
Focus on demonstrating hands-on technical ability through internships, personal projects, or coursework involving ticketing systems, SQL, or scripting. Employers at this level typically look for familiarity with ITIL concepts, basic troubleshooting logic, and clear written communication. Tailoring your resume to each posting and highlighting any help desk or technical support experience, even from academic settings, gives you a measurable edge.
Which companies hire entry level application support engineers?
Companies hiring entry level application support engineers right now include Software Technology, Ryder System, and Kellton, based on current listings on Migrate Mate as of November 2026. Hiring at this level comes from a wide range of employers, including enterprise software vendors, managed service providers, financial institutions, and healthcare technology firms that maintain large internal application ecosystems.
Are there remote entry level application support engineer jobs?
Yes, though on-site and hybrid roles remain common at the entry level. About 50% of entry level application support engineer openings are remote or hybrid as of November 2026, reflecting employer preference for some in-person onboarding or mentorship when bringing on candidates with limited professional experience.
Are these new grad application support engineer jobs?
Yes, many listings on this page are new grad and junior roles that explicitly welcome recent graduates and candidates with little or no professional experience. A new grad friendly posting typically accepts zero to two years of experience, counts internships or academic projects toward that threshold, and values a strong portfolio or certifications over a lengthy work history.
Which industries hire the most entry level application support engineers?
Entry Level application support engineer roles concentrate in Technology & Software, Banking & Financial Services, and Investment & Asset Management, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they operate complex, business-critical software environments that constantly need junior engineers to handle tickets, monitor systems, and support end users under senior guidance.