Entry Level IT Support Analyst Jobs
New grad it support analyst jobs open doors for recent graduates and entry level candidates with zero to two years of experience, where a strong internship or hands-on portfolio often matters more than a lengthy resume. Most openings mix on-site and remote settings across Healthcare & Medical Services, Manufacturing, and Technology & Software, with employers like CoxHealth, ID.me, and Cianbro hiring at this level now.
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Facility:
West Campus (Chase): 303 E Republic Rd, Springfield, Missouri, United States of America, 65807Department:
1709 IT Service DeskScheduled Weekly Hours:
40Hours:
7am - 6:30 pmWork Shift:
Day Shift (United States of America)CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
Named one of Modern Healthcare’s Best Places to work five times.Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
Acknowledged by Forbes as one of the Best Employers for New Grads.
Healthcare Innovation's Top Companies to Work for in Healthcare (2025).
Benefits
Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
For a comprehensive list of benefits, please click here: Benefits | CoxHealth
Job Description:
The Information Technology Customer Support Analyst will be responsible for providing technical support to end-users of IT systems and applications. The role involves diagnosing and resolving technical issues, providing guidance and training to end-users, and ensuring that all issues are resolved in a timely and effective manner. The Information Technology Customer Support Analyst will also be responsible for documenting support requests and maintaining accurate records of support incidents.** This position is onsite in Springfield, Missouri**
- Education
- Preferred: Associates degree in Computer Science, Information Technology, a related field.
- Experience
- Required: 2 years of experience in IT customer support or related field, with a focus on end-user support and troubleshooting OR Associates degree in Computer Science, Information Technology, a related field.
- Skills
- Proficiency in a wider range of technologies, including networking, hardware, and more advanced software.
- Ability to analyze and resolve complex technical issues, often involving multiple systems.
- Builds and maintains positive relationships with end users by providing exceptional customer service.
- Knows when to escalate issues to a higher level support team and able to provide comprehensive information for effective escalation.
- Licensure/Certification/Registration
- N/A
Facility:
West Campus (Chase): 303 E Republic Rd, Springfield, Missouri, United States of America, 65807Department:
1709 IT Service DeskScheduled Weekly Hours:
40Hours:
7am - 6:30 pmWork Shift:
Day Shift (United States of America)CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
Named one of Modern Healthcare’s Best Places to work five times.Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
Acknowledged by Forbes as one of the Best Employers for New Grads.
Healthcare Innovation's Top Companies to Work for in Healthcare (2025).
Benefits
Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
For a comprehensive list of benefits, please click here: Benefits | CoxHealth
Job Description:
The Information Technology Customer Support Analyst will be responsible for providing technical support to end-users of IT systems and applications. The role involves diagnosing and resolving technical issues, providing guidance and training to end-users, and ensuring that all issues are resolved in a timely and effective manner. The Information Technology Customer Support Analyst will also be responsible for documenting support requests and maintaining accurate records of support incidents.** This position is onsite in Springfield, Missouri**
- Education
- Preferred: Associates degree in Computer Science, Information Technology, a related field.
- Experience
- Required: 2 years of experience in IT customer support or related field, with a focus on end-user support and troubleshooting OR Associates degree in Computer Science, Information Technology, a related field.
- Skills
- Proficiency in a wider range of technologies, including networking, hardware, and more advanced software.
- Ability to analyze and resolve complex technical issues, often involving multiple systems.
- Builds and maintains positive relationships with end users by providing exceptional customer service.
- Knows when to escalate issues to a higher level support team and able to provide comprehensive information for effective escalation.
- Licensure/Certification/Registration
- N/A
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Top Industries Hiring
- Healthcare & Medical Services
- Manufacturing
- Technology & Software
- Distribution & Wholesale
- Construction & Real Estate
Entry Level IT Support Analyst Jobs: Frequently Asked Questions
How do I get an entry level it support analyst job?
Focus on foundational certifications like CompTIA A+ or Google IT Support, which many employers treat as a signal of readiness at this stage. Hands-on experience matters too, whether from a helpdesk internship, a college lab role, or a home lab you built yourself. Tailor your resume to show troubleshooting wins, ticketing systems you have used, and any customer-facing support experience, even outside IT.
Which companies hire entry level it support analysts?
Companies hiring entry level it support analysts right now include CoxHealth, ID.me, and Cianbro, based on current listings on Migrate Mate as of September 2026. Hiring at this level comes from a broad range of employers, including large enterprises with structured onboarding programs, regional managed service providers, healthcare networks, and mid-size companies building out their IT teams.
Are there remote entry level it support analyst jobs?
Yes, though most entry level it support roles still favor on-site or hybrid arrangements given the hands-on nature of the work. About 0% of entry level it support analyst openings are remote or hybrid as of September 2026, with remote roles most common in software, insurance, and companies with distributed workforces that rely on remote helpdesk teams.
Are these new grad it support analyst jobs?
Yes, this page includes new grad, recent graduate, and junior it support analyst roles alongside other entry level openings. A new grad friendly posting typically welcomes zero to two years of experience, accepts internships or lab projects in place of full-time history, and does not require a previous help desk role. Certifications and a portfolio of real troubleshooting work can make a new grad competitive.
Which industries hire the most entry level it support analysts?
Entry Level it support analyst roles concentrate in Healthcare & Medical Services, Manufacturing, and Technology & Software, based on current listings on Migrate Mate as of September 2026. These sectors drive hiring at this level because they operate large employee bases or complex infrastructure that generates constant support demand, creating steady openings for candidates who are just starting out in IT.