IT Service Management Jobs in Texas

Kick-start your IT career with hands-on experience that goes beyond the classroom. As an IT Asset Management Intern, you’ll work with technology inventory and asset data, create reports, validate records, research discrepancies, and support the systems and processes used to manage IT equipment. You’ll build practical skills in data analysis, Excel, problem-solving, and IT operations while seeing firsthand how technology is managed throughout its lifecycle.

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At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:

• Retirement Plans

• Alternative and/or Flexible Work Schedules

• Paid Leave and Holidays

• Health Premiums paid at 100% for Full-Time Employees

• On-the-Job Training

• Tuition Assistance Program

• Holistic Wellness Program with Leave Incentives

• Career Development and Advancement Opportunities

• Family-Friendly Policies and Programs

In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.

For a complete list of our total compensation package please visit our website at: Total Compensation Package

To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)

Position Description

Performs entry-level administrative and technical support work related to information technology asset management and inventory. Work involves assisting asset custodians with inventory activities, extracting and organizing asset information from asset management systems, preparing inventory spreadsheets and reports, validating asset records, researching discrepancies, and maintaining supporting documentation. Employees at this level perform assignments following established procedures and specific instructions and are subject to review by your team lead or immediate supervisor.

Essential Duties:

• Prepares and maintains spreadsheets and inventory reports organized by asset custodian, organizational unit, location, asset type, or other inventory criteria.
• Assists with reconciling inventory results against asset management system records.
• Researches inventory discrepancies, including incorrect custodian assignments, locations, asset statuses, serial numbers, and other asset information.
• Uses spreadsheets and other reporting tools to filter, sort, compare, summarize, and analyze inventory information.
• Assists with developing inventory status reports and tracking outstanding validation and reconciliation activities.
• Performs preliminary research and gathers pertinent information to support resolution of asset and inventory discrepancies.
• Protects sensitive and confidential information contained within asset and inventory records.
• Performs other job responsibilities as assigned.

Minimum Qualifications:

Education:

Must be a student in high school or other educational institution or accepted into a college, university or educational institution.

Other Conditions:

• Must be at least 16 years of age, a student currently enrolled in high school or any institution of higher education to include a trade/vocational school.

• Employees at least 18 years of age with valid driver's license may be assigned driving duties and may use power tools.

Preferred Qualifications:

Competencies:

• Using computers, databases, and applicable business applications and systems.
• Using Microsoft Excel or similar spreadsheet applications to organize, filter, sort, compare, and summarize data.
• Preparing spreadsheets, reports, and supporting documentation.
• Comparing information from multiple sources and identifying discrepancies.
• Performing basic research and data analysis.
• Organizing and presenting information in a clear and understandable manner.
• Maintaining effective working relationships with others.
• Following established administrative, asset management, and recordkeeping procedures.
• Communicate effectively.
• Follow verbal and written instructions.
• Accurately enter, review, and maintain detailed information.

Physical Requirements and Working Conditions:

• Subject to environmental conditions; protection from weather but not temperature changes

• Light work: Lift up to 20 lbs at a time and frequently lift or carry objects up to 10 lbs

• Sitting - prolonged periods of time

• Standing-prolonged periods of time

• Repetitive Motion-substantial movements of the wrists, hands, and/or fingers

• Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading

Conditions of Employment:

Please read the Standard Conditions of Employment (TxDOT) for all positions.

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TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category.

Click on the appropriate occupational category to view the MOS codes.

The Texas Department of Transportation is an Equal Opportunity Employer.

If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990.

Additional Applicant Information for applicants