Help Desk Analyst Jobs in Missouri
Help Desk Analyst jobs in Missouri are consistently active, with demand concentrated in financial services, healthcare systems, and state government technology operations across the Kansas City and St. Louis metros, plus growing opportunities in Columbia. Organizations like Cerner (now Oracle Health), Edward Jones, and Mercy Health maintain large IT support teams across the state and hire at every level from entry-tier technicians to senior desktop and systems support specialists. The most sought-after specializations in Missouri listings are Active Directory administration, ITSM ticketing platforms, and endpoint device management. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 10+ Help Desk Analyst jobs
OTC is dedicated to creating a culture that promotes success and wellbeing for our students and employees. Every department and position throughout the college strives to maintain a student-centered focus to create a culture where our students and employees are welcomed and feel safe at every campus and center. OTC applies that same focus to its hiring practices starting with the application process, the onboarding, and new hire expectations. We are committed to understanding the needs of our students and employees and providing them with an experience that represents the OTC Cares culture.
Ozarks Technical Community College is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Missouri TTY User:711 for Relay Missouri Services.
We appreciate your interest and desire to become a member of the OTC team! If you have any questions about job postings, the application process, or the status of an open position, you may reach out to Human Resources at 417-447-6641 or email jobs@otc.edu directly.
If you’re interested in adjunct/part-time teaching, please email your resume to jobs@otc.edu. Find information about adjunct teaching qualifications.
Full-Time Employee Benefits Summary
Part-Time Help Desk Technician
Work type: Springfield Campus
Location: Springfield, MO
Categories: Information Technology, Part-Time Staff
JOB TITLE: PART-TIME HELP DESK TECHNICIAN
DEPARTMENT: INFORMATION TECHNOLOGY
SALARY RANGE: $15.30 – $15.75 per hour
FLSA: NON-EXEMPT
IMMEDIATE SUPERVISOR: Coordinator - Help Desk
SCHEDULE DETAILS: Part-time (not to exceed 19.5 hour per week)
Position Summary
The Part-time Help Desk Technician is responsible for assisting faculty, students, and staff with technical issues, via phone, email, chat or in person. Major responsibilities include maintenance, software installation, and first-level problem resolution for computers and printers.
Essential Job
- Assist faculty, staff, and students with technical issues
- Install software and hardware
- Answer inbound phone calls
- Perform general clerical duties, data entry, and filing
- Enter incident and service request tickets
- Maintain Information Technology and media equipment
- Maintain and clean lab areas and equipment
- Perform other duties as assigned.
Required Knowledge, Skills & Abilities
- Ability to work well with others.
- Strong oral and written communication skills.
- Ability to use information technology for professional productivity (such as Microsoft Office Suite).
Preferred Knowledge Skills & Abilities
- Demonstrated experience working in a help desk setting
- Experience working within a collegiate setting.
- Experience with Colleague
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands to finger/touch, handle, or feel; and talk or hear. The employee must be able to move around and about their area, and operate a computer as needed. Specific vision abilities required by this job include close vision.
***OZARKS TECHNICAL COMMUNITY COLLEGE RESERVES THE RIGHT TO MODIFY, INTERPRET, OR APPLY THIS JOB DESCRIPTION IN ANY WAY THE INSTITUTION DESIRES. THIS JOB DESCRIPTION IN NO WAY IMPLIES THAT THESE ARE THE ONLY DUTIES, INCLUDING ESSENTIAL DUTIES, TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION. THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE. THE EMPLOYMENT RELATIONSHIP REMAINS “AT-WILL.” THE AFOREMENTIONED JOB REQUIREMENTS ARE SUBJECT TO CHANGE TO REASONABLY ACCOMMODATE QUALIFIED DISABLED INDIVIDUALS.
Advertised: 16 Sep 2026 Central Daylight Time
Applications close: 02 Oct 2026 Central Daylight Time
Back to search results Apply now Refer a friend
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Work type: Springfield Campus
Location: Springfield, MO
Categories: Information Technology, Part-Time Staff
JOB TITLE: PART-TIME HELP DESK TECHNICIAN
DEPARTMENT: INFORMATION TECHNOLOGY
SALARY RANGE: $15.30 – $15.75 per hour
FLSA: NON-EXEMPT
IMMEDIATE SUPERVISOR: Coordinator - Help Desk
SCHEDULE DETAILS: Part-time (not to exceed 19.5 hour per week)
Position Summary
The Part-time Help Desk Technician is responsible for assisting faculty, students, and staff with technical issues, via phone, email, chat or in person. Major responsibilities include maintenance, software installation, and first-level problem resolution for computers and printers.
Essential Job
- Assist faculty, staff, and students with technical issues
- Install software and hardware
- Answer inbound phone calls
- Perform general clerical duties, data entry, and filing
- Enter incident and service request tickets
- Maintain Information Technology and media equipment
- Maintain and clean lab areas and equipment
- Perform other duties as assigned.
Required Knowledge, Skills & Abilities
- Ability to work well with others.
- Strong oral and written communication skills.
- Ability to use information technology for professional productivity (such as Microsoft Office Suite).
Preferred Knowledge Skills & Abilities
- Demonstrated experience working in a help desk setting
- Experience working within a collegiate setting.
- Experience with Colleague
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands to finger/touch, handle, or feel; and talk or hear. The employee must be able to move around and about their area, and operate a computer as needed. Specific vision abilities required by this job include close vision.
***OZARKS TECHNICAL COMMUNITY COLLEGE RESERVES THE RIGHT TO MODIFY, INTERPRET, OR APPLY THIS JOB DESCRIPTION IN ANY WAY THE INSTITUTION DESIRES. THIS JOB DESCRIPTION IN NO WAY IMPLIES THAT THESE ARE THE ONLY DUTIES, INCLUDING ESSENTIAL DUTIES, TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION. THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE. THE EMPLOYMENT RELATIONSHIP REMAINS “AT-WILL.” THE AFOREMENTIONED JOB REQUIREMENTS ARE SUBJECT TO CHANGE TO REASONABLY ACCOMMODATE QUALIFIED DISABLED INDIVIDUALS.
Advertised: 16 Sep 2026 Central Daylight Time
Applications close: 02 Oct 2026 Central Daylight Time
OTC is dedicated to creating a culture that promotes success and wellbeing for our students and employees. Every department and position throughout the college strives to maintain a student-centered focus to create a culture where our students and employees are welcomed and feel safe at every campus and center. OTC applies that same focus to its hiring practices starting with the application process, the onboarding, and new hire expectations. We are committed to understanding the needs of our students and employees and providing them with an experience that represents the OTC Cares culture.
Ozarks Technical Community College is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Missouri TTY User:711 for Relay Missouri Services.
We appreciate your interest and desire to become a member of the OTC team! If you have any questions about job postings, the application process, or the status of an open position, you may reach out to Human Resources at 417-447-6641 or email jobs@otc.edu directly.
If you’re interested in adjunct/part-time teaching, please email your resume to jobs@otc.edu. Find information about adjunct teaching qualifications.
Full-Time Employee Benefits Summary
Part-Time Help Desk Technician
Work type: Springfield Campus
Location: Springfield, MO
Categories: Information Technology, Part-Time Staff
JOB TITLE: PART-TIME HELP DESK TECHNICIAN
DEPARTMENT: INFORMATION TECHNOLOGY
SALARY RANGE: $15.30 – $15.75 per hour
FLSA: NON-EXEMPT
IMMEDIATE SUPERVISOR: Coordinator - Help Desk
SCHEDULE DETAILS: Part-time (not to exceed 19.5 hour per week)
Position Summary
The Part-time Help Desk Technician is responsible for assisting faculty, students, and staff with technical issues, via phone, email, chat or in person. Major responsibilities include maintenance, software installation, and first-level problem resolution for computers and printers.
Essential Job
- Assist faculty, staff, and students with technical issues
- Install software and hardware
- Answer inbound phone calls
- Perform general clerical duties, data entry, and filing
- Enter incident and service request tickets
- Maintain Information Technology and media equipment
- Maintain and clean lab areas and equipment
- Perform other duties as assigned.
Required Knowledge, Skills & Abilities
- Ability to work well with others.
- Strong oral and written communication skills.
- Ability to use information technology for professional productivity (such as Microsoft Office Suite).
Preferred Knowledge Skills & Abilities
- Demonstrated experience working in a help desk setting
- Experience working within a collegiate setting.
- Experience with Colleague
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands to finger/touch, handle, or feel; and talk or hear. The employee must be able to move around and about their area, and operate a computer as needed. Specific vision abilities required by this job include close vision.
***OZARKS TECHNICAL COMMUNITY COLLEGE RESERVES THE RIGHT TO MODIFY, INTERPRET, OR APPLY THIS JOB DESCRIPTION IN ANY WAY THE INSTITUTION DESIRES. THIS JOB DESCRIPTION IN NO WAY IMPLIES THAT THESE ARE THE ONLY DUTIES, INCLUDING ESSENTIAL DUTIES, TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION. THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE. THE EMPLOYMENT RELATIONSHIP REMAINS “AT-WILL.” THE AFOREMENTIONED JOB REQUIREMENTS ARE SUBJECT TO CHANGE TO REASONABLY ACCOMMODATE QUALIFIED DISABLED INDIVIDUALS.
Advertised: 16 Sep 2026 Central Daylight Time
Applications close: 02 Oct 2026 Central Daylight Time
Back to search results Apply now Refer a friend
Powered by PageUp
Work type: Springfield Campus
Location: Springfield, MO
Categories: Information Technology, Part-Time Staff
JOB TITLE: PART-TIME HELP DESK TECHNICIAN
DEPARTMENT: INFORMATION TECHNOLOGY
SALARY RANGE: $15.30 – $15.75 per hour
FLSA: NON-EXEMPT
IMMEDIATE SUPERVISOR: Coordinator - Help Desk
SCHEDULE DETAILS: Part-time (not to exceed 19.5 hour per week)
Position Summary
The Part-time Help Desk Technician is responsible for assisting faculty, students, and staff with technical issues, via phone, email, chat or in person. Major responsibilities include maintenance, software installation, and first-level problem resolution for computers and printers.
Essential Job
- Assist faculty, staff, and students with technical issues
- Install software and hardware
- Answer inbound phone calls
- Perform general clerical duties, data entry, and filing
- Enter incident and service request tickets
- Maintain Information Technology and media equipment
- Maintain and clean lab areas and equipment
- Perform other duties as assigned.
Required Knowledge, Skills & Abilities
- Ability to work well with others.
- Strong oral and written communication skills.
- Ability to use information technology for professional productivity (such as Microsoft Office Suite).
Preferred Knowledge Skills & Abilities
- Demonstrated experience working in a help desk setting
- Experience working within a collegiate setting.
- Experience with Colleague
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands to finger/touch, handle, or feel; and talk or hear. The employee must be able to move around and about their area, and operate a computer as needed. Specific vision abilities required by this job include close vision.
***OZARKS TECHNICAL COMMUNITY COLLEGE RESERVES THE RIGHT TO MODIFY, INTERPRET, OR APPLY THIS JOB DESCRIPTION IN ANY WAY THE INSTITUTION DESIRES. THIS JOB DESCRIPTION IN NO WAY IMPLIES THAT THESE ARE THE ONLY DUTIES, INCLUDING ESSENTIAL DUTIES, TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION. THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE. THE EMPLOYMENT RELATIONSHIP REMAINS “AT-WILL.” THE AFOREMENTIONED JOB REQUIREMENTS ARE SUBJECT TO CHANGE TO REASONABLY ACCOMMODATE QUALIFIED DISABLED INDIVIDUALS.
Advertised: 16 Sep 2026 Central Daylight Time
Applications close: 02 Oct 2026 Central Daylight Time
See All 10 Help Desk Analyst Jobs in Missouri
Find roles in Missouri that match your experience and apply in just a few clicks.
Find Help Desk Analyst JobsHelp Desk Analyst Jobs by City in Missouri
Where Missouri roles are concentrated, by current openings.
Help Desk Analyst Job Market in Missouri
A snapshot from current Missouri openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Science & Research
What Missouri Employers Look For
The qualifications that appear most often in help desk analyst jobs across Missouri.
- CompTIA A+ or equivalent vendor certification recognized by Missouri IT employers
- Experience supporting Windows operating systems and Microsoft 365 environments
- Proficiency with ticketing systems such as ServiceNow, Remedy, or Jira Service Management
- Strong troubleshooting skills for hardware, software, and network connectivity issues
- Ability to communicate technical solutions clearly to non-technical end users
- Associate or bachelor's degree in information technology, computer science, or a related field
Help Desk Analyst Jobs in Missouri: Frequently Asked Questions
How do you become a help desk analyst in Missouri?
Most help desk analyst roles in Missouri do not require a state-issued license, but employers consistently look for industry certifications such as CompTIA A+, which validates foundational hardware and software support skills. The typical path starts with an associate or bachelor's degree in information technology or a related field from Missouri institutions like the University of Missouri, Missouri State University, or a community college, followed by entry-level IT support or technician work. Building hands-on experience with Windows environments and ticketing platforms strengthens candidacy considerably.
Which companies hire help desk analysts in Missouri?
Missouri help desk analyst roles are posted by Forward Slash Technology, ASAP, and Nimble and others right now, based on current listings on Migrate Mate as of September 2026. Missouri's mix of large health systems, financial services firms, and state government agencies creates a broad and steady base of IT support demand across the state.
Which Missouri cities have the most help desk analyst jobs?
Kansas City, St. Louis, and Rolla lead Missouri for help desk analyst openings. Kansas City and St. Louis drive the bulk of demand through their large concentrations of corporate headquarters, healthcare systems, and financial services firms, while Columbia's presence of University of Missouri Health Care and state agency offices supports a meaningful share of openings in central Missouri.
Are there remote help desk analyst jobs in Missouri?
Yes, and more than many technical fields, since a significant portion of help desk work involves remote diagnostics, phone support, and cloud-based system access rather than hands-on hardware. About 50% of help desk analyst openings tied to Missouri are remote or hybrid as of September 2026, reflecting the role's strong compatibility with distributed work. Tier-one and software support roles tend to be the most remote-friendly, while on-site work remains common for hardware replacement and in-person end-user support.
How can I get hired as a help desk analyst in Missouri with little or no experience?
The most realistic entry path is landing a junior IT technician or IT support specialist role, both of which Missouri employers routinely fill with candidates who hold a CompTIA A+ certification and minimal formal experience. Large Missouri health systems like Mercy Health and BJC HealthCare, as well as state government agencies in Jefferson City, frequently hire entry-level desktop support technicians and offer structured onboarding. Candidates transitioning from customer service or call center roles have a clear lateral advantage, since communication skills are weighted heavily in early interviews. A home lab demonstrating Active Directory or troubleshooting skills can substitute for work history.
Where can I find and apply to help desk analyst jobs in Missouri?
You can find and apply to help desk analyst jobs in Missouri on Migrate Mate, which lists current Missouri openings updated in real time. Search the roles available, find the ones that match your experience and location preference, and apply directly through each listing without needing to create a profile or sign up first.
See All 10 Help Desk Analyst Jobs in Missouri
Find roles in Missouri that match your experience and apply in just a few clicks.
Find Help Desk Analyst Jobs