IT Support Engineer Jobs in Colorado
IT Support Engineer jobs in Colorado are concentrated in Denver, Colorado Springs, and Boulder, where major employers like Lockheed Martin, Oracle, and DISH Network maintain large technical operations and hire across a broad seniority range. The role is in consistent demand in Colorado, particularly for engineers with specialties in endpoint management, cloud infrastructure support, and enterprise helpdesk environments. Entry-level candidates and senior systems engineers alike will find active openings across the Front Range technology corridor. See the openings below and apply to the ones that match your experience.
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About Paragon Behavioral Health Connections
Paragon Behavioral Health Connections is a comprehensive behavioral health organization on a
mission to positively impact individuals and families through compassionate, and client-centered
care. Our mission is to deliver personalized care that uplifts our clients and builds supportive
connections in communities. Through community based or in-home services, and digital
solutions as needed, we meet clients where they are, both physically and emotionally, to provide
the right support at the right time. Serving communities across Colorado, we deliver equitable
and creative “one-stop” behavioral health services, providing in-home mental health and
substance use treatment, crisis stabilization, early childhood support, intensive outpatient
programs, assertive community treatment, medication management, wrap around support and
more. We believe care should meet people where they are, both physically and emotionally. Our
approach is rooted in understanding, respect, innovation, and community collaboration.
Our vision is to empower individuals and families with complex needs, helping them overcome
challenges, build essential skills, and access the resources necessary to achieve long-term
well-being. We offer a wide range of services, including step-down care from inpatient
hospitalization for youth and adults, comprehensive support for children and families, and
specialized treatment for adults facing depression, trauma, substance use, and other mental
health needs.
Our programming includes intensive care management supports for families and adults, Crisis
Stabilization programming, Assertive Community Treatment (ACT) for individuals diagnosed
with serious mental illness, Child First for young children and caregivers, integrated co-occurring
Intensive Outpatient treatment, individual and family therapy, medication management (including
MAT), peer support, supported employment/housing, and holistic recovery services for mental
health and substance use disorders.
Why Work With Paragon
- Statewide Reach - Deliver care where it’s needed most. We’re not region-limited—serve
care.
- Flexibility & Work–Life Balance - Own your schedule. Partner with families to set visit
sunshine during off-peak hours.
- Clinical Leadership & Support - Clinicians lead here. Our executive team includes
licensure supervision and regular consultation to support your growth as a clinician.
- Comprehensive, Company-Paid Benefits - We cover health, dental, vision, short- and
deductions from your paycheck. Keep your full salary and your peace of mind.
- Career Growth Opportunities - Grow with us. Explore new modalities and
Position summary
The IT Support Specialist is Paragon's hands-on technology generalist. You are the first stop for
staff who need help, the person who sets up (and retires) every device and account, and the
first responder when something looks like a security problem. You will work across Google
Workspace, Windows and Chromebook devices, mobile phones, VoIP, and office networks at
multiple sites, with the CTO as your escalation point. The role is remote-first, with 1–2 days a
week in our Lakewood office to handle laptops and phones as staff join and leave. This is a
great fit for someone with a couple of years of help-desk experience who wants broader
ownership than a Tier 1 queue.
What you will do
Help desk and end-user support
- Own the support ticket queue: triage, resolve, escalate, and close tickets with clear
- Troubleshoot hardware, software, printing, email, and connectivity issues for staff in person
- Guide staff through password resets, 2-Step Verification and passkey setup, and login
- Write short how-to guides and FAQs so common issues stop generating tickets.
- Create, modify, suspend, and offboard accounts in Google Workspace (our primary platform)
- Run onboarding and offboarding checklists: licenses, groups, shared drives, email
- Audit for inactive accounts and remove access promptly when staff leave.
- Help roll out and support passkeys and multi-factor authentication (MFA) across the
Devices and hardware
- Image, configure, deploy, and retire Windows laptops (BitLocker, Google Credential Provider
- Manage mobile devices through Apple Business Manager and T-Mobile, including line
- Set up and support printers, monitors, docking stations, and conference-room equipment.
- Maintain the hardware asset inventory and run periodic audits.
- Securely decommission equipment, including drive wiping or destruction, with
Security and incident response
- Serve as first responder on phishing reports and suspicious logins: contain the account,
- Gather and preserve evidence for the Security Officer during incidents.
- Run routine security reports (login activity, admin changes, external sharing) and flag
- Support HIPAA compliance: track vendor Business Associate Agreements (BAAs) and
Network, internet, and phones
- Coordinate internet installs and moves for new or relocated offices with Comcast/Xfinity,
- Perform basic on-site network troubleshooting (Wi-Fi, switches, Ubiquiti UniFi).
- Support our VoIP and fax platforms (Dialpad, Faxage): user setup, call routing, device
Software and vendors
- Vet requests for new software or browser extensions for security, legitimacy, and HIPAA fit
- Track software licenses and renewals; keep the systems inventory current.
- Act as the day-to-day contact for IT vendors and carriers.
Qualifications
Required
- 2+ years in an IT support, help desk, or desktop support role.
- Hands-on experience administering Google Workspace (Admin console, user and device
- Comfortable supporting Windows and ChromeOS; basic macOS and iOS.
- Working knowledge of networking fundamentals (Wi-Fi, DNS, DHCP, VPN) and VoIP phone
- Understanding of security basics: phishing, MFA/passkeys, least privilege, device
- Familiarity with HIPAA and the handling of protected health information (PHI), or the ability
- Strong written and verbal communication — you can explain technical steps to clinical staff
- Organized and self-directed; you keep tickets, inventories, and documentation current
- Valid Colorado driver's license and reliable transportation for office days and occasional site
- Ability to lift and move equipment up to about 40 lbs.
- High school diploma or equivalent required; associate or bachelor's degree in a technology
Preferred
- Google Professional Workspace Administrator, CompTIA A+, Network+, Security+, or similar
- Experience with Ubiquiti UniFi, Apple Business Manager, Dialpad, or an IT ticketing system.
- Scripting or automation basics (Google Apps Script, PowerShell).
- Prior work in behavioral health, healthcare, or another HIPAA-regulated environment.
- Experience supporting a multi-site or nonprofit organization.
Job Details
- Status: Full-time-Exempt
- Reports to: Chief Technology Officer
- Schedule: Monday–Friday, business hours; occasional after-hours work for maintenance
- Location: Remote-first (Denver metro area). In the Lakewood office 1–2 days per week
to a couple hours away) a handful of times per year
- Salary range: $75,000-$83,000 yearly
Benefits
- 401(k) retirement plan
- Health, Dental and Vision insurance
- DTO, Paid Holidays and Sick Leave
- Colorado FAMLI paid family and medical leave
- Mileage reimbursement for site visits
- Mission-driven work with a team that values the people behind the technology
Diversity & Inclusion
Paragon Behavioral Health Connections is committed to fostering a diverse, equitable, and
inclusive workplace. We strongly encourage candidates of all backgrounds, identities,
experiences, and lived expertise to apply. We believe our differences strengthen our ability to
serve the communities that depend on us and help us achieve our mission of delivering
compassionate, person-centered care throughout Colorado.
About Paragon Behavioral Health Connections
Paragon Behavioral Health Connections is a comprehensive behavioral health organization on a
mission to positively impact individuals and families through compassionate, and client-centered
care. Our mission is to deliver personalized care that uplifts our clients and builds supportive
connections in communities. Through community based or in-home services, and digital
solutions as needed, we meet clients where they are, both physically and emotionally, to provide
the right support at the right time. Serving communities across Colorado, we deliver equitable
and creative “one-stop” behavioral health services, providing in-home mental health and
substance use treatment, crisis stabilization, early childhood support, intensive outpatient
programs, assertive community treatment, medication management, wrap around support and
more. We believe care should meet people where they are, both physically and emotionally. Our
approach is rooted in understanding, respect, innovation, and community collaboration.
Our vision is to empower individuals and families with complex needs, helping them overcome
challenges, build essential skills, and access the resources necessary to achieve long-term
well-being. We offer a wide range of services, including step-down care from inpatient
hospitalization for youth and adults, comprehensive support for children and families, and
specialized treatment for adults facing depression, trauma, substance use, and other mental
health needs.
Our programming includes intensive care management supports for families and adults, Crisis
Stabilization programming, Assertive Community Treatment (ACT) for individuals diagnosed
with serious mental illness, Child First for young children and caregivers, integrated co-occurring
Intensive Outpatient treatment, individual and family therapy, medication management (including
MAT), peer support, supported employment/housing, and holistic recovery services for mental
health and substance use disorders.
Why Work With Paragon
- Statewide Reach - Deliver care where it’s needed most. We’re not region-limited—serve
care.
- Flexibility & Work–Life Balance - Own your schedule. Partner with families to set visit
sunshine during off-peak hours.
- Clinical Leadership & Support - Clinicians lead here. Our executive team includes
licensure supervision and regular consultation to support your growth as a clinician.
- Comprehensive, Company-Paid Benefits - We cover health, dental, vision, short- and
deductions from your paycheck. Keep your full salary and your peace of mind.
- Career Growth Opportunities - Grow with us. Explore new modalities and
Position summary
The IT Support Specialist is Paragon's hands-on technology generalist. You are the first stop for
staff who need help, the person who sets up (and retires) every device and account, and the
first responder when something looks like a security problem. You will work across Google
Workspace, Windows and Chromebook devices, mobile phones, VoIP, and office networks at
multiple sites, with the CTO as your escalation point. The role is remote-first, with 1–2 days a
week in our Lakewood office to handle laptops and phones as staff join and leave. This is a
great fit for someone with a couple of years of help-desk experience who wants broader
ownership than a Tier 1 queue.
What you will do
Help desk and end-user support
- Own the support ticket queue: triage, resolve, escalate, and close tickets with clear
- Troubleshoot hardware, software, printing, email, and connectivity issues for staff in person
- Guide staff through password resets, 2-Step Verification and passkey setup, and login
- Write short how-to guides and FAQs so common issues stop generating tickets.
- Create, modify, suspend, and offboard accounts in Google Workspace (our primary platform)
- Run onboarding and offboarding checklists: licenses, groups, shared drives, email
- Audit for inactive accounts and remove access promptly when staff leave.
- Help roll out and support passkeys and multi-factor authentication (MFA) across the
Devices and hardware
- Image, configure, deploy, and retire Windows laptops (BitLocker, Google Credential Provider
- Manage mobile devices through Apple Business Manager and T-Mobile, including line
- Set up and support printers, monitors, docking stations, and conference-room equipment.
- Maintain the hardware asset inventory and run periodic audits.
- Securely decommission equipment, including drive wiping or destruction, with
Security and incident response
- Serve as first responder on phishing reports and suspicious logins: contain the account,
- Gather and preserve evidence for the Security Officer during incidents.
- Run routine security reports (login activity, admin changes, external sharing) and flag
- Support HIPAA compliance: track vendor Business Associate Agreements (BAAs) and
Network, internet, and phones
- Coordinate internet installs and moves for new or relocated offices with Comcast/Xfinity,
- Perform basic on-site network troubleshooting (Wi-Fi, switches, Ubiquiti UniFi).
- Support our VoIP and fax platforms (Dialpad, Faxage): user setup, call routing, device
Software and vendors
- Vet requests for new software or browser extensions for security, legitimacy, and HIPAA fit
- Track software licenses and renewals; keep the systems inventory current.
- Act as the day-to-day contact for IT vendors and carriers.
Qualifications
Required
- 2+ years in an IT support, help desk, or desktop support role.
- Hands-on experience administering Google Workspace (Admin console, user and device
- Comfortable supporting Windows and ChromeOS; basic macOS and iOS.
- Working knowledge of networking fundamentals (Wi-Fi, DNS, DHCP, VPN) and VoIP phone
- Understanding of security basics: phishing, MFA/passkeys, least privilege, device
- Familiarity with HIPAA and the handling of protected health information (PHI), or the ability
- Strong written and verbal communication — you can explain technical steps to clinical staff
- Organized and self-directed; you keep tickets, inventories, and documentation current
- Valid Colorado driver's license and reliable transportation for office days and occasional site
- Ability to lift and move equipment up to about 40 lbs.
- High school diploma or equivalent required; associate or bachelor's degree in a technology
Preferred
- Google Professional Workspace Administrator, CompTIA A+, Network+, Security+, or similar
- Experience with Ubiquiti UniFi, Apple Business Manager, Dialpad, or an IT ticketing system.
- Scripting or automation basics (Google Apps Script, PowerShell).
- Prior work in behavioral health, healthcare, or another HIPAA-regulated environment.
- Experience supporting a multi-site or nonprofit organization.
Job Details
- Status: Full-time-Exempt
- Reports to: Chief Technology Officer
- Schedule: Monday–Friday, business hours; occasional after-hours work for maintenance
- Location: Remote-first (Denver metro area). In the Lakewood office 1–2 days per week
to a couple hours away) a handful of times per year
- Salary range: $75,000-$83,000 yearly
Benefits
- 401(k) retirement plan
- Health, Dental and Vision insurance
- DTO, Paid Holidays and Sick Leave
- Colorado FAMLI paid family and medical leave
- Mileage reimbursement for site visits
- Mission-driven work with a team that values the people behind the technology
Diversity & Inclusion
Paragon Behavioral Health Connections is committed to fostering a diverse, equitable, and
inclusive workplace. We strongly encourage candidates of all backgrounds, identities,
experiences, and lived expertise to apply. We believe our differences strengthen our ability to
serve the communities that depend on us and help us achieve our mission of delivering
compassionate, person-centered care throughout Colorado.
See All 42 IT Support Engineer Jobs in Colorado
Find roles in Colorado that match your experience and apply in just a few clicks.
Find IT Support Engineer JobsIT Support Engineer Jobs by City in Colorado
Where Colorado roles are concentrated, by current openings.
IT Support Engineer Job Market in Colorado
A snapshot from current Colorado openings, updated as new roles post.
Who's Hiring
What Colorado Employers Look For
The qualifications that appear most often in IT support engineer jobs across Colorado.
- CompTIA A+ or Network+ certification recognized as a baseline qualification by most Colorado employers
- At least one to three years of hands-on experience supporting Windows and macOS environments
- Demonstrated ability to troubleshoot hardware, software, and network connectivity issues independently
- Familiarity with ticketing systems such as ServiceNow or Jira for incident tracking and resolution
- Experience supporting Microsoft 365, Active Directory, and cloud platforms including Azure or AWS
- Strong written and verbal communication skills for working with both technical teams and end users
IT Support Engineer Jobs in Colorado: Frequently Asked Questions
How do you become a it support engineer in Colorado?
IT support engineer roles in Colorado do not require a state-issued license, but employers consistently expect industry certifications and relevant education. Most candidates enter through an associate or bachelor's degree in information technology, computer science, or a related field, supplemented by CompTIA A+, Network+, or Microsoft certifications. Colorado community colleges and technical programs, including those through Colorado Community College System institutions, offer direct pathways into the field.
How much do IT support engineers make in Colorado?
IT support engineers in Colorado earn a median of about $71,900 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $48,590 for the lowest 10% to over $116,850 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it support engineers in Colorado?
Companies currently hiring it support engineers in Colorado include Vail Resorts, Amazon, and Heartland Business Systems, per current listings on Migrate Mate as of November 2026. Colorado's concentration of aerospace, defense, and technology firms along the Front Range means demand remains steady across both large enterprise environments and growing mid-size companies.
Which Colorado cities have the most it support engineer jobs?
The cities with the most it support engineer openings in Colorado are Denver, Englewood, and Colorado Springs. Denver leads due to its density of corporate headquarters, financial services firms, and technology companies, while Colorado Springs benefits from a large military and defense contractor presence, and Boulder draws demand from its concentration of software and research organizations.
Are there remote it support engineer jobs in Colorado?
Yes, but they're less common than in purely desk-based roles because many it support engineer positions require on-site presence for hardware troubleshooting and infrastructure maintenance. About 35% of it support engineer openings tied to Colorado are remote or hybrid as of November 2026, with remote work most often available for tier-two or tier-three support roles focused on cloud systems and software rather than physical endpoints.
How can I get hired as a it support engineer in Colorado with little or no experience?
The most realistic entry path is through a help desk or IT support specialist role, which large Colorado employers in healthcare, government contracting, and higher education use as a starting point for candidates without extensive experience. Institutions like UCHealth, the City and County of Denver, and defense contractors in Colorado Springs regularly post associate-level support roles. Earning CompTIA A+ before applying gives candidates a concrete credential that compensates for limited work history and meets the baseline requirement at most Colorado employers.
Where can I find and apply to it support engineer jobs in Colorado?
You can find and apply to it support engineer jobs in Colorado on Migrate Mate, which lists current Colorado openings updated regularly. Search for roles that fit your experience level and specialties, then apply directly to the ones that match. No account creation is required to search and review listings.
See All 42 IT Support Engineer Jobs in Colorado
Find roles in Colorado that match your experience and apply in just a few clicks.
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