IT Support Specialist Jobs in Colorado
IT Support Specialist jobs in Colorado concentrate heavily in aerospace and defense, government contracting, healthcare IT, and the technology sector, with demand at every level from helpdesk tier-one to senior systems support. The largest hiring metros are Denver, Colorado Springs, and Boulder, where employers like Lockheed Martin, UCHealth, and DXC Technology maintain substantial IT operations and recruit it support specialists on a recurring basis. The most in-demand specialties include endpoint management, Microsoft 365 administration, and ITSM ticketing platforms such as ServiceNow. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 11+ IT Support Specialist jobs
About Paragon Behavioral Health Connections
Paragon Behavioral Health Connections is a comprehensive behavioral health organization on a
mission to positively impact individuals and families through compassionate, and client-centered
care. Our mission is to deliver personalized care that uplifts our clients and builds supportive
connections in communities. Through community based or in-home services, and digital
solutions as needed, we meet clients where they are, both physically and emotionally, to provide
the right support at the right time. Serving communities across Colorado, we deliver equitable
and creative “one-stop” behavioral health services, providing in-home mental health and
substance use treatment, crisis stabilization, early childhood support, intensive outpatient
programs, assertive community treatment, medication management, wrap around support and
more. We believe care should meet people where they are, both physically and emotionally. Our
approach is rooted in understanding, respect, innovation, and community collaboration.
Our vision is to empower individuals and families with complex needs, helping them overcome
challenges, build essential skills, and access the resources necessary to achieve long-term
well-being. We offer a wide range of services, including step-down care from inpatient
hospitalization for youth and adults, comprehensive support for children and families, and
specialized treatment for adults facing depression, trauma, substance use, and other mental
health needs.
Our programming includes intensive care management supports for families and adults, Crisis
Stabilization programming, Assertive Community Treatment (ACT) for individuals diagnosed
with serious mental illness, Child First for young children and caregivers, integrated co-occurring
Intensive Outpatient treatment, individual and family therapy, medication management (including
MAT), peer support, supported employment/housing, and holistic recovery services for mental
health and substance use disorders.
Why Work With Paragon
- Statewide Reach - Deliver care where it’s needed most. We’re not region-limited—serve
care.
- Flexibility & Work–Life Balance - Own your schedule. Partner with families to set visit
sunshine during off-peak hours.
- Clinical Leadership & Support - Clinicians lead here. Our executive team includes
licensure supervision and regular consultation to support your growth as a clinician.
- Comprehensive, Company-Paid Benefits - We cover health, dental, vision, short- and
deductions from your paycheck. Keep your full salary and your peace of mind.
- Career Growth Opportunities - Grow with us. Explore new modalities and
Position summary
The IT Support Specialist is Paragon's hands-on technology generalist. You are the first stop for
staff who need help, the person who sets up (and retires) every device and account, and the
first responder when something looks like a security problem. You will work across Google
Workspace, Windows and Chromebook devices, mobile phones, VoIP, and office networks at
multiple sites, with the CTO as your escalation point. The role is remote-first, with 1–2 days a
week in our Lakewood office to handle laptops and phones as staff join and leave. This is a
great fit for someone with a couple of years of help-desk experience who wants broader
ownership than a Tier 1 queue.
What you will do
Help desk and end-user support
- Own the support ticket queue: triage, resolve, escalate, and close tickets with clear
- Troubleshoot hardware, software, printing, email, and connectivity issues for staff in person
- Guide staff through password resets, 2-Step Verification and passkey setup, and login
- Write short how-to guides and FAQs so common issues stop generating tickets.
- Create, modify, suspend, and offboard accounts in Google Workspace (our primary platform)
- Run onboarding and offboarding checklists: licenses, groups, shared drives, email
- Audit for inactive accounts and remove access promptly when staff leave.
- Help roll out and support passkeys and multi-factor authentication (MFA) across the
Devices and hardware
- Image, configure, deploy, and retire Windows laptops (BitLocker, Google Credential Provider
- Manage mobile devices through Apple Business Manager and T-Mobile, including line
- Set up and support printers, monitors, docking stations, and conference-room equipment.
- Maintain the hardware asset inventory and run periodic audits.
- Securely decommission equipment, including drive wiping or destruction, with
Security and incident response
- Serve as first responder on phishing reports and suspicious logins: contain the account,
- Gather and preserve evidence for the Security Officer during incidents.
- Run routine security reports (login activity, admin changes, external sharing) and flag
- Support HIPAA compliance: track vendor Business Associate Agreements (BAAs) and
Network, internet, and phones
- Coordinate internet installs and moves for new or relocated offices with Comcast/Xfinity,
- Perform basic on-site network troubleshooting (Wi-Fi, switches, Ubiquiti UniFi).
- Support our VoIP and fax platforms (Dialpad, Faxage): user setup, call routing, device
Software and vendors
- Vet requests for new software or browser extensions for security, legitimacy, and HIPAA fit
- Track software licenses and renewals; keep the systems inventory current.
- Act as the day-to-day contact for IT vendors and carriers.
Qualifications
Required
- 2+ years in an IT support, help desk, or desktop support role.
- Hands-on experience administering Google Workspace (Admin console, user and device
- Comfortable supporting Windows and ChromeOS; basic macOS and iOS.
- Working knowledge of networking fundamentals (Wi-Fi, DNS, DHCP, VPN) and VoIP phone
- Understanding of security basics: phishing, MFA/passkeys, least privilege, device
- Familiarity with HIPAA and the handling of protected health information (PHI), or the ability
- Strong written and verbal communication — you can explain technical steps to clinical staff
- Organized and self-directed; you keep tickets, inventories, and documentation current
- Valid Colorado driver's license and reliable transportation for office days and occasional site
- Ability to lift and move equipment up to about 40 lbs.
- High school diploma or equivalent required; associate or bachelor's degree in a technology
Preferred
- Google Professional Workspace Administrator, CompTIA A+, Network+, Security+, or similar
- Experience with Ubiquiti UniFi, Apple Business Manager, Dialpad, or an IT ticketing system.
- Scripting or automation basics (Google Apps Script, PowerShell).
- Prior work in behavioral health, healthcare, or another HIPAA-regulated environment.
- Experience supporting a multi-site or nonprofit organization.
Job Details
- Status: Full-time-Exempt
- Reports to: Chief Technology Officer
- Schedule: Monday–Friday, business hours; occasional after-hours work for maintenance
- Location: Remote-first (Denver metro area). In the Lakewood office 1–2 days per week
to a couple hours away) a handful of times per year
- Salary range: $75,000-$83,000 yearly
Benefits
- 401(k) retirement plan
- Health, Dental and Vision insurance
- DTO, Paid Holidays and Sick Leave
- Colorado FAMLI paid family and medical leave
- Mileage reimbursement for site visits
- Mission-driven work with a team that values the people behind the technology
Diversity & Inclusion
Paragon Behavioral Health Connections is committed to fostering a diverse, equitable, and
inclusive workplace. We strongly encourage candidates of all backgrounds, identities,
experiences, and lived expertise to apply. We believe our differences strengthen our ability to
serve the communities that depend on us and help us achieve our mission of delivering
compassionate, person-centered care throughout Colorado.
About Paragon Behavioral Health Connections
Paragon Behavioral Health Connections is a comprehensive behavioral health organization on a
mission to positively impact individuals and families through compassionate, and client-centered
care. Our mission is to deliver personalized care that uplifts our clients and builds supportive
connections in communities. Through community based or in-home services, and digital
solutions as needed, we meet clients where they are, both physically and emotionally, to provide
the right support at the right time. Serving communities across Colorado, we deliver equitable
and creative “one-stop” behavioral health services, providing in-home mental health and
substance use treatment, crisis stabilization, early childhood support, intensive outpatient
programs, assertive community treatment, medication management, wrap around support and
more. We believe care should meet people where they are, both physically and emotionally. Our
approach is rooted in understanding, respect, innovation, and community collaboration.
Our vision is to empower individuals and families with complex needs, helping them overcome
challenges, build essential skills, and access the resources necessary to achieve long-term
well-being. We offer a wide range of services, including step-down care from inpatient
hospitalization for youth and adults, comprehensive support for children and families, and
specialized treatment for adults facing depression, trauma, substance use, and other mental
health needs.
Our programming includes intensive care management supports for families and adults, Crisis
Stabilization programming, Assertive Community Treatment (ACT) for individuals diagnosed
with serious mental illness, Child First for young children and caregivers, integrated co-occurring
Intensive Outpatient treatment, individual and family therapy, medication management (including
MAT), peer support, supported employment/housing, and holistic recovery services for mental
health and substance use disorders.
Why Work With Paragon
- Statewide Reach - Deliver care where it’s needed most. We’re not region-limited—serve
care.
- Flexibility & Work–Life Balance - Own your schedule. Partner with families to set visit
sunshine during off-peak hours.
- Clinical Leadership & Support - Clinicians lead here. Our executive team includes
licensure supervision and regular consultation to support your growth as a clinician.
- Comprehensive, Company-Paid Benefits - We cover health, dental, vision, short- and
deductions from your paycheck. Keep your full salary and your peace of mind.
- Career Growth Opportunities - Grow with us. Explore new modalities and
Position summary
The IT Support Specialist is Paragon's hands-on technology generalist. You are the first stop for
staff who need help, the person who sets up (and retires) every device and account, and the
first responder when something looks like a security problem. You will work across Google
Workspace, Windows and Chromebook devices, mobile phones, VoIP, and office networks at
multiple sites, with the CTO as your escalation point. The role is remote-first, with 1–2 days a
week in our Lakewood office to handle laptops and phones as staff join and leave. This is a
great fit for someone with a couple of years of help-desk experience who wants broader
ownership than a Tier 1 queue.
What you will do
Help desk and end-user support
- Own the support ticket queue: triage, resolve, escalate, and close tickets with clear
- Troubleshoot hardware, software, printing, email, and connectivity issues for staff in person
- Guide staff through password resets, 2-Step Verification and passkey setup, and login
- Write short how-to guides and FAQs so common issues stop generating tickets.
- Create, modify, suspend, and offboard accounts in Google Workspace (our primary platform)
- Run onboarding and offboarding checklists: licenses, groups, shared drives, email
- Audit for inactive accounts and remove access promptly when staff leave.
- Help roll out and support passkeys and multi-factor authentication (MFA) across the
Devices and hardware
- Image, configure, deploy, and retire Windows laptops (BitLocker, Google Credential Provider
- Manage mobile devices through Apple Business Manager and T-Mobile, including line
- Set up and support printers, monitors, docking stations, and conference-room equipment.
- Maintain the hardware asset inventory and run periodic audits.
- Securely decommission equipment, including drive wiping or destruction, with
Security and incident response
- Serve as first responder on phishing reports and suspicious logins: contain the account,
- Gather and preserve evidence for the Security Officer during incidents.
- Run routine security reports (login activity, admin changes, external sharing) and flag
- Support HIPAA compliance: track vendor Business Associate Agreements (BAAs) and
Network, internet, and phones
- Coordinate internet installs and moves for new or relocated offices with Comcast/Xfinity,
- Perform basic on-site network troubleshooting (Wi-Fi, switches, Ubiquiti UniFi).
- Support our VoIP and fax platforms (Dialpad, Faxage): user setup, call routing, device
Software and vendors
- Vet requests for new software or browser extensions for security, legitimacy, and HIPAA fit
- Track software licenses and renewals; keep the systems inventory current.
- Act as the day-to-day contact for IT vendors and carriers.
Qualifications
Required
- 2+ years in an IT support, help desk, or desktop support role.
- Hands-on experience administering Google Workspace (Admin console, user and device
- Comfortable supporting Windows and ChromeOS; basic macOS and iOS.
- Working knowledge of networking fundamentals (Wi-Fi, DNS, DHCP, VPN) and VoIP phone
- Understanding of security basics: phishing, MFA/passkeys, least privilege, device
- Familiarity with HIPAA and the handling of protected health information (PHI), or the ability
- Strong written and verbal communication — you can explain technical steps to clinical staff
- Organized and self-directed; you keep tickets, inventories, and documentation current
- Valid Colorado driver's license and reliable transportation for office days and occasional site
- Ability to lift and move equipment up to about 40 lbs.
- High school diploma or equivalent required; associate or bachelor's degree in a technology
Preferred
- Google Professional Workspace Administrator, CompTIA A+, Network+, Security+, or similar
- Experience with Ubiquiti UniFi, Apple Business Manager, Dialpad, or an IT ticketing system.
- Scripting or automation basics (Google Apps Script, PowerShell).
- Prior work in behavioral health, healthcare, or another HIPAA-regulated environment.
- Experience supporting a multi-site or nonprofit organization.
Job Details
- Status: Full-time-Exempt
- Reports to: Chief Technology Officer
- Schedule: Monday–Friday, business hours; occasional after-hours work for maintenance
- Location: Remote-first (Denver metro area). In the Lakewood office 1–2 days per week
to a couple hours away) a handful of times per year
- Salary range: $75,000-$83,000 yearly
Benefits
- 401(k) retirement plan
- Health, Dental and Vision insurance
- DTO, Paid Holidays and Sick Leave
- Colorado FAMLI paid family and medical leave
- Mileage reimbursement for site visits
- Mission-driven work with a team that values the people behind the technology
Diversity & Inclusion
Paragon Behavioral Health Connections is committed to fostering a diverse, equitable, and
inclusive workplace. We strongly encourage candidates of all backgrounds, identities,
experiences, and lived expertise to apply. We believe our differences strengthen our ability to
serve the communities that depend on us and help us achieve our mission of delivering
compassionate, person-centered care throughout Colorado.
See All 11 IT Support Specialist Jobs in Colorado
Find roles in Colorado that match your experience and apply in just a few clicks.
Find IT Support Specialist JobsIT Support Specialist Jobs by City in Colorado
Where Colorado roles are concentrated, by current openings.
IT Support Specialist Job Market in Colorado
A snapshot from current Colorado openings, updated as new roles post.
Who's Hiring
What Colorado Employers Look For
The qualifications that appear most often in IT support specialist jobs across Colorado.
- CompTIA A+ or equivalent certification required by most Colorado employers
- One to three years of hands-on desktop and helpdesk support experience
- Proficiency with Windows 10/11 and Microsoft 365 administration and troubleshooting
- Experience with ticketing systems such as ServiceNow, Jira, or Remedy
- Familiarity with Active Directory, group policy, and basic network troubleshooting
- Strong written and verbal communication skills for end-user support in Colorado environments
IT Support Specialist Jobs in Colorado: Frequently Asked Questions
How do you become a it support specialist in Colorado?
Colorado does not require a state-issued license to work as an it support specialist, so the path starts with a relevant education and industry credentials. Most Colorado employers expect at minimum a high school diploma or associate degree in information technology, paired with CompTIA A+ certification, which serves as the recognized entry-level credential across the state. Candidates who add Microsoft or Cisco foundational certifications alongside hands-on lab or helpdesk experience move to the front of the hiring queue.
How much do IT support specialists make in Colorado?
IT support specialists in Colorado earn a median of about $71,900 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $48,590 for the lowest 10% to over $116,850 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it support specialists in Colorado?
Employers hiring it support specialists in Colorado right now include CPCD, Popeyes, and CPMC, based on current listings on Migrate Mate as of November 2026. Colorado's concentration of federal agencies, defense contractors, and large health systems means demand for it support specialists stays consistent regardless of broader tech-sector cycles.
Which Colorado cities have the most it support specialist jobs?
Denver, Colorado Springs, and Niwot account for the most it support specialist openings in Colorado. Denver drives the largest share through its dense concentration of corporate headquarters, healthcare networks, and technology firms, while Colorado Springs benefits from a heavy U.S. military and defense contracting presence, and Boulder's research institutions and biotech employers generate their own steady demand.
Are there remote it support specialist jobs in Colorado?
Yes, but they're less common than in purely analytical roles because a meaningful share of it support specialist work requires hands-on device troubleshooting and on-site end-user assistance. About 40% of it support specialist openings tied to Colorado are remote or hybrid as of November 2026, with remote positions most often focused on software support, cloud administration, and tier-two or tier-three remote diagnostics rather than field or desktop support.
How can I get hired as a it support specialist in Colorado with little or no experience?
The most realistic entry path is a helpdesk or tier-one technician role, which Colorado's large employers in healthcare, government contracting, and higher education post regularly for candidates without deep experience. UCHealth, the Colorado state government, and defense contractors like Leidos offer IT associate programs and internships designed for early-career candidates. Earning CompTIA A+ before applying and building a home lab portfolio of documented troubleshooting scenarios gives candidates without a formal work history a concrete credential to reference in interviews.
Where can I find and apply to it support specialist jobs in Colorado?
You can find and apply to it support specialist jobs in Colorado on Migrate Mate, which lists current Colorado openings from employers across Denver, Colorado Springs, Boulder, and beyond. Search the listings, find the roles that match your experience and location, and apply directly to whichever ones fit your background.
See All 11 IT Support Specialist Jobs in Colorado
Find roles in Colorado that match your experience and apply in just a few clicks.
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