Network Support Technician Jobs in Colorado
Network Support Technician jobs in Colorado are open across Denver, Thornton, and Englewood and other Colorado metros, with employers like Google, Meta, and Arista Networks hiring at every experience level. Find a role that fits below and apply directly.
Find JobsOverview
Showing 5 of 17+ Network Support Technician jobs
Technical Support Engineer III
About us
Todyl puts world-class networking and security within reach of every business. The Todyl Security Platform converges SASE, SIEM, Endpoint Security, GRC, MXDR, and more into a cloud-native, single-agent platform specifically built for MSPs, MSSPs, and Mid-Market IT Professionals. We are a fast-paced, dynamic start-up, passionate about simplifying complex networking and security for businesses of all sizes.
About the Role
Todyl is seeking a highly driven, deeply technical, and passionate Technical Support Engineer III. You will play a critical role in delivering technical support for our products and systems. You will be responsible for diagnosing, troubleshooting, and resolving technical issues that our customers and internal teams encounter. In this role, you will work closely with cross-functional teams, including engineering, product management, and quality assurance, to ensure timely resolutions and continuous product improvements.
Responsibilities
- Own complex support requests from triage through resolution, including customer communication, internal coordination, and follow-through.
- Troubleshoot advanced networking, security, endpoint, and cloud issues across customer environments.
- Assist customers and partners with platform usage, deployments, configuration conflicts, and product-related issues.
- Serve as an escalation point for Tier 1 and Tier 2 engineers, helping guide investigation paths and resolution strategy.
- Partner with Engineering, Product, QA, and other internal teams to identify root cause, validate fixes, and improve the customer experience.
- Create, review, and improve internal and external documentation, including knowledge base articles, troubleshooting guides, and process notes.
- Identify patterns in recurring issues and recommend improvements to product workflows, support processes, and customer-facing guidance.
- Participate in an on-call rotation and provide timely support for urgent customer-impacting issues.
- Model strong case ownership, clear communication, and a high standard of technical professionalism.
Requirements
- 4+ years of experience in product support, technical support engineering, systems administration, network administration, security operations, or a related technical role.
- Strong troubleshooting skills with the ability to isolate issues, validate assumptions, and drive resolution across complex environments.
- Experience with RMM and PSA tools commonly used by MSPs, MSSPs, or IT service providers.
- Hands-on experience configuring and troubleshooting hardware firewalls, VPNs, routing, DNS, DHCP, NAT, and related network services.
- Experience with Microsoft 365, Azure, Entra ID, Windows Server, Active Directory, and domain-based environments.
- Working knowledge of endpoint, network security, and cloud security concepts.
- Familiarity with Windows, macOS, and Linux troubleshooting.
- Ability to communicate technical concepts clearly to customers, partners, and internal stakeholders with different levels of technical depth.
- Ability to manage multiple priorities in a fast-paced environment while maintaining strong ownership and follow-through.
- CompTIA Security+, Network+, or equivalent certification, knowledge, or practical experience.
Preferred Qualifications
- Experience supporting cybersecurity platforms, SASE, SIEM, EDR, MXDR, or managed security services.
- Prior experience working with MSP or MSSP partners.
- Experience mentoring junior engineers, leading technical investigations, or improving team processes.
- Comfortable reading logs, interpreting alerts, and translating technical findings into customer-ready updates.
What Success Looks Like
- Customers receive clear, confident guidance on complex technical issues.
- Escalations are well-documented, actionable, and moved forward with urgency.
- Tier 1 and Tier 2 engineers are supported through coaching, documentation, and technical guidance.
- Recurring issues are surfaced with context, helping Product and Engineering improve the platform.
Technical Support Engineer III
About us
Todyl puts world-class networking and security within reach of every business. The Todyl Security Platform converges SASE, SIEM, Endpoint Security, GRC, MXDR, and more into a cloud-native, single-agent platform specifically built for MSPs, MSSPs, and Mid-Market IT Professionals. We are a fast-paced, dynamic start-up, passionate about simplifying complex networking and security for businesses of all sizes.
About the Role
Todyl is seeking a highly driven, deeply technical, and passionate Technical Support Engineer III. You will play a critical role in delivering technical support for our products and systems. You will be responsible for diagnosing, troubleshooting, and resolving technical issues that our customers and internal teams encounter. In this role, you will work closely with cross-functional teams, including engineering, product management, and quality assurance, to ensure timely resolutions and continuous product improvements.
Responsibilities
- Own complex support requests from triage through resolution, including customer communication, internal coordination, and follow-through.
- Troubleshoot advanced networking, security, endpoint, and cloud issues across customer environments.
- Assist customers and partners with platform usage, deployments, configuration conflicts, and product-related issues.
- Serve as an escalation point for Tier 1 and Tier 2 engineers, helping guide investigation paths and resolution strategy.
- Partner with Engineering, Product, QA, and other internal teams to identify root cause, validate fixes, and improve the customer experience.
- Create, review, and improve internal and external documentation, including knowledge base articles, troubleshooting guides, and process notes.
- Identify patterns in recurring issues and recommend improvements to product workflows, support processes, and customer-facing guidance.
- Participate in an on-call rotation and provide timely support for urgent customer-impacting issues.
- Model strong case ownership, clear communication, and a high standard of technical professionalism.
Requirements
- 4+ years of experience in product support, technical support engineering, systems administration, network administration, security operations, or a related technical role.
- Strong troubleshooting skills with the ability to isolate issues, validate assumptions, and drive resolution across complex environments.
- Experience with RMM and PSA tools commonly used by MSPs, MSSPs, or IT service providers.
- Hands-on experience configuring and troubleshooting hardware firewalls, VPNs, routing, DNS, DHCP, NAT, and related network services.
- Experience with Microsoft 365, Azure, Entra ID, Windows Server, Active Directory, and domain-based environments.
- Working knowledge of endpoint, network security, and cloud security concepts.
- Familiarity with Windows, macOS, and Linux troubleshooting.
- Ability to communicate technical concepts clearly to customers, partners, and internal stakeholders with different levels of technical depth.
- Ability to manage multiple priorities in a fast-paced environment while maintaining strong ownership and follow-through.
- CompTIA Security+, Network+, or equivalent certification, knowledge, or practical experience.
Preferred Qualifications
- Experience supporting cybersecurity platforms, SASE, SIEM, EDR, MXDR, or managed security services.
- Prior experience working with MSP or MSSP partners.
- Experience mentoring junior engineers, leading technical investigations, or improving team processes.
- Comfortable reading logs, interpreting alerts, and translating technical findings into customer-ready updates.
What Success Looks Like
- Customers receive clear, confident guidance on complex technical issues.
- Escalations are well-documented, actionable, and moved forward with urgency.
- Tier 1 and Tier 2 engineers are supported through coaching, documentation, and technical guidance.
- Recurring issues are surfaced with context, helping Product and Engineering improve the platform.
See All 17 Network Support Technician Jobs in Colorado
Find roles in Colorado that match your experience and apply in just a few clicks.
Find JobsNetwork Support Technician Jobs by City in Colorado
Where Colorado roles are concentrated, by current openings.
Network Support Technician Job Market in Colorado
A snapshot from current Colorado openings, updated as new roles post.
Who's Hiring
- Google4
- Meta4
- Arista Networks1
- CRUSOE1
- CVS Health1
Top Industries Hiring
- Technology & Software8
- Consulting & Professional Services1
- Healthcare & Medical Services1
- Law & Legal Services1
- Staffing & Recruiting1
What Colorado Employers Look For
The qualifications that appear most often in network support technician jobs across Colorado.
- CompTIA A+ or Network+ certification, or equivalent demonstrated experience
- Hands-on experience with TCP/IP, DNS, DHCP, and basic LAN/WAN troubleshooting
- Proficiency with a helpdesk or ITSM ticketing system such as ServiceNow or Jira
- Experience configuring and supporting routers, switches, and wireless access points
- Associate degree in information technology, networking, or a related technical field
- Familiarity with Active Directory, VPN clients, and remote desktop support tools
Network Support Technician Jobs in Colorado: Frequently Asked Questions
How many network support technician jobs are there in Colorado?
There are 17+ network support technician openings in Colorado on Migrate Mate as of June 2026, with the most roles in Denver, Thornton, and Englewood. New positions post regularly as employers across Colorado hire.
How much do network support technicians make in Colorado?
Network support technicians in Colorado earn a median of about $82,750 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $52,710 for the lowest 10% to over $126,300 for the top 10%. Pay rises with experience, specialty, and employer.
Which Colorado cities have the most network support technician jobs?
Denver, Thornton, and Englewood have the most network support technician openings in Colorado right now, with additional roles spread across smaller metros statewide.
Which companies hire network support technicians in Colorado?
Employers hiring network support technicians in Colorado include Google, Meta, and Arista Networks, based on current listings on Migrate Mate as of June 2026.
Are there remote network support technician jobs in Colorado?
Yes. About 0% of network support technician openings tied to Colorado are remote or hybrid as of June 2026. The rest are on-site roles based in Colorado metros.
How do I apply for network support technician jobs in Colorado?
You can apply to network support technician jobs in Colorado directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Colorado location, then apply to each one that fits.
See All 17 Network Support Technician Jobs in Colorado
Find roles in Colorado that match your experience and apply in just a few clicks.
Find Jobs