Network Support Technician Jobs in Texas
Network Support Technician jobs in Texas are concentrated in Dallas-Fort Worth, Houston, and Austin, where large enterprises, energy firms, and technology companies maintain extensive IT infrastructure requiring constant support and maintenance. AT&T, Dell Technologies, and Texas Instruments are among the established employers with deep, ongoing demand for technicians who specialize in network troubleshooting, LAN/WAN administration, and help desk escalation. Openings exist at every level, from entry-level desktop support roles to senior network technicians managing multi-site environments. Scan the live roles below and apply to whichever ones fit.
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The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle’s mission is to be our customers’ best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.
We're looking for a Network Support Engineer that will be responsible for setting up, configuring and supporting customer-site IT infrastructure and networks remotely from Kastle offices, working with customers’ I.T. contacts. This position is also responsible for providing customer facing Tier-2 level network and hardware support for Kastle’s regional offices to ensure that customers’ IT staff understands the network requirements for Kastle’s access control, video and IT services (e.g. APIs that integrate customer’s active directory/LDAP with Kastle’s hosted solutions). As a member of the Tier II Support team, this position may be asked to provide support for other products and perform programming tasks that the team supports.
In addition to a great work environment, we provide excellent benefits (Medical/Dental/Vision, 401K, Tuition/Training Assistance, BrightHorizons Lifestyle Assistance, Wellness Program, etc.). We are proud to be a Certified Great Place to Work with awards for being a Top Work Place with Top DE&I Practices! For more information on what it's like to work with us, please visit Kastle Careers.
- Configuring, deploying, and troubleshooting network integration (through standard APIs) and hardware/network enabled solutions (such as video cameras set up and KastleConnect API products).
- Serve as an intermediary with customer’s IT, Kastle's Field Support and Professional Services teams
- Assist the regions and provide customer facing network support to explain the network connections required to deploy Kastle video and access control systems in customer facilities.
- Provide networking documentation and training material for internal Kastle teams.
- Create and maintain customer facing network requirement documents relating to Kastle system deployments.
- Assist the Kastle’s I.T. team to provide network compliance documentation to customers.
- Handling customer technical support cases through phone and email submission.
- Program, test and troubleshoot Kastle’s access control systems and solutions.
- Provide Technical Operations support to internal Kastle teams and field technicians.
- Interface with the Product Development and Kastle IT teams to learn Kastle products and deployments to allow supporting these products in the field.
- Seek out opportunities to contribute to business success through proactive involvement in the corporate, business and team initiatives.
- At least 3 years of experience as a field support engineer (network/hardware) including structured cabling, network switches and firewall configuration, router setup, wireless setup.
- Must have hands-on experience with implementing and maintaining network infrastructure, including routers, switches and firewalls
- Knowledge/training on IP addressing, DNS, DHCP and other network services required
- One or more of the following is helpful but not required: Network+, CCNA, Security+
- Experience in configuring, deploying, and supporting API products
- Proficiency in all Microsoft Office applications and SQL database management systems.
- Experience in Access Control / Video deployments and commissioning in a hosted or SaaS environment a plus.
- Experience in supporting electronic hardware is helpful but not required
- Technical project management or lead experience
- Strong planning and troubleshooting skills.
- Ability to multitask effectively.
- Ability to work independently and as part of a team.
- Strong analytical and problem-solving skills.
- Excellent organizational and time management skills.
- Exceptional communication and customer service skills.
- Detail-oriented.
- Ability to interface and communicate with employees and external customers clearly and professionally.
- Available to work extra hours and during non-business hours, On-Call, as needed.
- Ability to work well as an IT lead, and in a group as a key contributor.
Nice to have but not required: Bachelor’s degree in Electronics, IT, Hardware, or Electrical Engineering or similar
Join the leader in providing smarter solutions for a safer world.
The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle’s mission is to be our customers’ best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.
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See All 13 Network Support Technician Jobs in Texas
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Find JobsNetwork Support Technician Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Network Support Technician Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Technology & Software
- Telecommunications
What Texas Employers Look For
The qualifications that appear most often in network support technician jobs across Texas.
- CompTIA Network+ or CompTIA A+ certification required or strongly preferred
- Associate or bachelor's degree in information technology, networking, or a related field
- Hands-on experience configuring and troubleshooting Cisco or similar network hardware
- Proficiency with TCP/IP, DNS, DHCP, and VPN configuration and diagnostics
- Experience supporting Windows Server environments and Active Directory administration
- Strong written and verbal communication skills for end-user support and documentation
Network Support Technician Jobs in Texas: Frequently Asked Questions
How do you become a network support technician in Texas?
Texas does not require a state-issued license to work as a network support technician, so the path runs through education and industry certifications. Most employers look for an associate degree in information technology or a related field, which community colleges across Texas such as Austin Community College and Dallas College offer at low cost. CompTIA A+ and Network+ are the certifications most commonly required in Texas job postings and serve as the practical credential that opens entry-level doors.
Which companies hire network support technicians in Texas?
Texas network support technician roles are posted by Meta, Vivant, and Kyndryl and others right now, based on current listings on Migrate Mate as of November 2026. Texas's concentration of corporate headquarters, energy companies, and large healthcare systems means demand is broad and not limited to any single industry.
Which Texas cities have the most network support technician jobs?
Houston, Dallas, and Austin account for the largest share of network support technician openings in Texas. Dallas-Fort Worth leads because of its dense cluster of corporate headquarters and financial services firms, while Houston's energy sector and medical center drive steady demand, and Austin's technology industry supports a growing concentration of IT infrastructure roles.
Are there remote network support technician jobs in Texas?
Yes, but they're less common than in purely desk-based IT roles, since much of network support requires physical access to hardware, cabling, and on-site equipment. About 33% of network support technician openings tied to Texas are remote or hybrid as of November 2026, reflecting the hands-on nature of much of the work. Remote openings tend to cluster around tier-two help desk functions, network monitoring, and documentation roles where physical presence is not required.
How can I get hired as a network support technician in Texas with little or no experience?
The most realistic entry path is a help desk or IT support associate role, which large Texas employers including major hospital systems, state agencies, and corporate campuses in Dallas and Houston regularly fill without requiring prior networking experience. Austin Community College, Texas State Technical College, and Dallas College all offer short-term IT support programs that lead directly to CompTIA A+ certification, which meaningfully strengthens an application. Lateral moves from roles like desktop support specialist or cable technician are common, and a home lab demonstrating basic router and switch configuration can substitute for formal experience in interviews.
Where can I find and apply to network support technician jobs in Texas?
You can find and apply to network support technician jobs in Texas on Migrate Mate, which lists current Texas openings updated in real time. Search the listings, find the roles that match your experience and location, and apply directly to whichever ones fit.
See All 13 Network Support Technician Jobs in Texas
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