Network Support Technician Jobs
Network Support Technician jobs are open across healthcare, government, finance, and managed services providers, from entry-level help desk roles to senior network technicians, with specializations in LAN/WAN administration, VoIP systems, and network security. Scan the live roles below and apply to whichever ones fit.
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Job Summary: The role of DTAC/NOC support engineers is to provide Implementation and Test and Turn up support for SD-WAN network of all supported SD-WAN technologies. Acts as a single point of contact to triage and investigate any SD-WAN incident reported via monitoring tools or by customers. Support includes Incident Management related connectivity issues including and not limited to network underlay issues.
Responsibilities:
- Good understanding on Vision, network diagram
- Test and troubleshoot various circuit types – Ethernet, T1/E1, T3/E3, BB, LTE
- Assists in network troubleshooting and provides input for root cause analysis for network related outages.
- Manage and control a test and turn-up bridge required for service activation.
- Accurate documentation of activation activities, notes, client communication, etc.
- Coordination of bridge calls, communication to engage resources and vendors to resolve issues.
- Ensure monitoring of batch scheduling and backup jobs and perform initial troubleshooting and escalation as documented upon failure.
- Basic understanding in networking concepts such as routing and switching.
- Demonstrated experience with LAN/WAN, routing protocols, QoS, troubleshooting and scripting.
- Course completion of CCNA or any networking technologies
- The ability to interact on the phone with the customers and their peers during the implementation and problem determination process.
- Knowledge in SDN (NFV), SDWAN (Velocloud / Viptela / Versa or Silver peak) technologies is added adanvantage.
- Will be required to work in various shifts (Day/Night) including holidays and weekends.
Minimum Qualification & Education:
- Associate degree in computer science or related field, or equivalent experience.
- 3+ years of experience in Tier 1, Tier 2 or helpdesk support, or related field.
- Basic understanding in networking concepts such as routing and switching.
- Knowledge of communication technologies and networking technologies.
Job Summary: The role of DTAC/NOC support engineers is to provide Implementation and Test and Turn up support for SD-WAN network of all supported SD-WAN technologies. Acts as a single point of contact to triage and investigate any SD-WAN incident reported via monitoring tools or by customers. Support includes Incident Management related connectivity issues including and not limited to network underlay issues.
Responsibilities:
- Good understanding on Vision, network diagram
- Test and troubleshoot various circuit types – Ethernet, T1/E1, T3/E3, BB, LTE
- Assists in network troubleshooting and provides input for root cause analysis for network related outages.
- Manage and control a test and turn-up bridge required for service activation.
- Accurate documentation of activation activities, notes, client communication, etc.
- Coordination of bridge calls, communication to engage resources and vendors to resolve issues.
- Ensure monitoring of batch scheduling and backup jobs and perform initial troubleshooting and escalation as documented upon failure.
- Basic understanding in networking concepts such as routing and switching.
- Demonstrated experience with LAN/WAN, routing protocols, QoS, troubleshooting and scripting.
- Course completion of CCNA or any networking technologies
- The ability to interact on the phone with the customers and their peers during the implementation and problem determination process.
- Knowledge in SDN (NFV), SDWAN (Velocloud / Viptela / Versa or Silver peak) technologies is added adanvantage.
- Will be required to work in various shifts (Day/Night) including holidays and weekends.
Minimum Qualification & Education:
- Associate degree in computer science or related field, or equivalent experience.
- 3+ years of experience in Tier 1, Tier 2 or helpdesk support, or related field.
- Basic understanding in networking concepts such as routing and switching.
- Knowledge of communication technologies and networking technologies.
Network Support Technician Jobs by Experience Level
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Find JobsNetwork Support Technician Job Market
Who's Hiring
- Meta25
- AT&T4
- Leidos3L
- CACI International3C
- Power3 Solutions2P
Top Industries Hiring
- Technology & Software16
- Energy1
- Insurance1
- Telecommunications1
- Aerospace & Defense1
What Employers Look For
The qualifications that appear most often in network support technician jobs.
- CompTIA Network+ or equivalent networking certification required or strongly preferred
- Hands-on experience configuring and troubleshooting routers, switches, and firewalls
- Proficiency with ticketing systems and incident documentation practices
- Knowledge of TCP/IP, DNS, DHCP, and core networking protocols
- Experience supporting both wired and wireless LAN environments
- Associate degree in information technology, computer science, or a related field
Tips for Your Network Support Technician Job Search
Tailor your resume to each tier
Entry-level postings weight certifications heavily, while senior roles want documented troubleshooting wins. Adjust which projects and credentials lead your resume depending on the seniority level so hiring managers see the most relevant proof first.
List certifications in full and abbreviated
Applicant tracking systems scan for both 'CompTIA Network+' and 'Network+' as separate strings. Write out the full certification name and the abbreviation in the same line so your resume clears automated filters before a human ever reads it.
Apply early to roles that fit
Migrate Mate lists network support technician openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by infrastructure type
Filter for keywords like 'Cisco', 'Juniper', 'Meraki', or 'cloud networking' to find roles that match the equipment you already know. Applying to postings that match your stack means you can speak to specific commands and configurations in the interview.
Prepare a real troubleshooting walkthrough
Interviewers routinely give a scenario like a user losing connectivity or a switch going unresponsive. Practice narrating your diagnostic steps out loud, from physical layer checks up through software, so your methodology sounds practiced and systematic under pressure.
Follow up with a technical detail from the interview
Your thank-you note lands harder when it references a specific technical problem discussed during the interview. Mentioning the exact scenario and adding one relevant detail you thought of afterward signals genuine engagement and reinforces your technical depth.
Network Support Technician Jobs: Frequently Asked Questions
Which companies are hiring the most network support technicians?
The most active employers for network support technicians right now are Meta, AT&T, and Leidos, and the most openings are in California, Texas, and Virginia, based on current listings on Migrate Mate as of August 2026. Managed service providers and large healthcare networks consistently account for a significant share of open roles.
How many network support technician jobs are remote?
About 27% of network support technician openings are fully remote or hybrid as of August 2026, though the majority of roles still require on-site presence for hands-on hardware work. Remote opportunities tend to concentrate in NOC monitoring, cloud-based network management, and remote desktop support functions where physical access to equipment is not required.
How do you become a network support technician?
Start by earning a CompTIA Network+ certification, which validates foundational knowledge of networking concepts and is widely recognized by employers. Build hands-on experience through a home lab, community college coursework, or an entry-level help desk role. From there, develop familiarity with real vendor equipment like Cisco or Juniper gear and document your troubleshooting work so you have concrete examples to reference in interviews.
Can you get hired as a network support technician with little experience?
Yes, many employers hire candidates with limited experience if they hold a current CompTIA Network+ certification and can demonstrate basic troubleshooting logic. Focusing your job search on help desk or desktop support roles first gives you exposure to real ticketing workflows and network fundamentals. Employers at managed service providers tend to be more open to developing junior candidates than in-house IT departments at large enterprises.
What does the network support technician interview process look like?
Most hiring processes include a phone screen with a recruiter, followed by a technical interview with a team lead or network engineer that covers troubleshooting scenarios and protocol knowledge. Some employers add a practical component where you walk through a simulated outage or read a network diagram. Final rounds often include a conversation with a hiring manager focused on communication style and how you handle user-facing issues under pressure.
Where can I find and apply to network support technician jobs?
You can find and apply to network support technician jobs on Migrate Mate, which lists current openings from across the United States. Search the roles available, find the ones that match your experience and certifications, and apply directly to each listing that fits.
See All 102+ Network Support Technician Jobs
Find roles that match your experience and apply in just a few clicks.
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