Mid Level Network Support Technician Jobs
Mid level network support technician jobs go to technicians ready to own network incidents end to end, coordinate cross-team resolutions, and guide junior staff without close supervision. Roles run across Technology & Software, Energy, and Food & Beverage, with 50% remote or hybrid availability, and employers like Meta, Todyl, and Skydio hiring at this level now.
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Showing 4 of 7+ Mid Level Network Support Technician jobs
OVERVIEW OF THE COMPANY
Fox Sports FOX Sports, the industry leader in live events, is the umbrella entity representing Fox Corporation’s wide array of multi-platform US-based sports assets. Built with brands capable of reaching more than 100 million viewers in a single weekend, FOX Sports includes the sports television arm of the FOX Network; FS1, FS2, FOX Soccer Plus and FOX Deportes, as well as a joint-venture business in the Big Ten Network and digital properties including http://FOXSports.com and the FOX Sports App. FOX Sports has delivered the most watched television program, NFL’s America’s Game of the Week on FOX, for fourteen consecutive years.JOB DESCRIPTION
The Big Ten Network is currently seeking a highly skilled, adaptable, and detail-oriented Systems Support Engineer to join our broadcast engineering team. In this role, you will be responsible for ensuring the high availability, performance, and operational continuity of both our IT network infrastructure and core media production systems.
The ideal candidate bridges the gap between enterprise-level networking and daily end-user broadcast support. You will focus heavily on maintaining complex network infrastructures—specifically IP Multicast routing (SMPTE ST 2110 / AES67), facility-wide IP documentation, and network migration planning—while actively supporting our creative and technical teams across edit suites, ingest workflows, and live graphics platforms.
Above all, you bring a customer-service-first attitude, acting as an approachable, proactive partner to production staff, editors, operators, and engineering colleagues alike.
A SNAPSHOT OF YOUR RESPONSIBILITIES
Network Architecture & Multicast Management
- Maintain, troubleshoot, and optimize the core broadcast network infrastructure, ensuring seamless transport of uncompressed video, audio, and metadata over IP
- Configure and manage IGMP snooping, IGMP querying, PIM (Sparse/Dense mode), and non-blocking multicast architectures critical for live broadcast environments
- Monitor network performance, bandwidth utilization, and Quality of Service (QoS) parameters to proactively prevent packet loss and jitter in live streams
Documentation & Migration Planning
- Own and maintain comprehensive, highly accurate IP documentation for the entire facility, including logical/physical network topologies, VLAN maps, subnet allocations, and multicast address assignments
- Act as a core technical resource in planning and executing facility upgrades and network migrations (e.g., transitions from legacy SDI/POTS to ST 2110 IP cores, switch replacements, or ISP cutovers)
- Develop standard operating procedures (SOPs), runbooks, and end-user guides to streamline system operation and onboarding
Operations & User Support
- Deliver elite, customer-focused technical support with an empathetic, clear, and proactive communication style
- Assist with routine desktop, OS, and software support for production workstations and control room surfaces
- Participate in an on-call rotation to support live, high-profile events and breaking news environments
Creative Services Support
- Provide tier-2/3 technical and operational support for critical post-production, ingest, and live playback systems
- Edit Suites: Maintain, troubleshoot, and optimize Adobe Creative Cloud environments (Premiere Pro, After Effects, Media Encoder) connected to shared storage infrastructures
- Ingest & Content Management: Support Grass Valley Stratus ingest workflows, asset management, and playback servers to ensure reliable media capture and transfer
- Broadcast Graphics: Support and maintain real-time graphics systems, including VizRT and Ross Xpression engines, control software, and hardware output cards
- Diagnose and resolve software glitches, hardware failures, codec mismatches, and workflow bottlenecks quickly to keep production schedules moving smoothly
WHAT YOU WILL NEED
- 3+ years in a broadcast facility, live production environment, or media-focused IT role
- Deep understanding of TCP/IP, VLANs, VRFs, DHCP, DNS, and non-blocking switch architectures
- Demonstrated experience with IP Multicast (PIM, IGMPv2/v3) and familiarity with standards like SMPTE ST 2110, ST 2022-6/7, AES67, and PTP (IEEE 1588)
- Hands-on experience supporting Adobe Creative Cloud (specifically Premiere Pro), Grass Valley Stratus / K2 storage platforms, and live broadcast graphics systems (VizRT, Ross Xpression)
- Strong service orientation with a genuine passion for helping end users solve technical challenges in fast-paced production environments
- Ability to analyze, troubleshoot, and resolve system issues calmly during high-stakes live broadcasts or tight edit deadlines
- Meticulous approach to tracking assets, documenting IP schemes, and executing routine maintenance windows without disrupting air
NICE TO HAVE BUT NOT A DEALBREAKDER
- Bachelor’s degree in Network Engineering, Computer Science, Broadcast Technology, or equivalent hands-on professional experience
- Ubiquiti UniFi ecosystem management (configuring and maintaining UniFi switches, access points, security gateways, and UniFi Network Application environments)
- Cisco CCNP/CCIE or Arista ACE certification
- Experience with network documentation and monitoring tools (NetBox, Visio, Wireshark, SolarWinds, Grafana)
- Familiarity with broadcast control systems and NMOS standards (IS-04/IS-05)
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.
Pursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $39.75-57.69 per hour. This role is also eligible for various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.View more detail about FOX Benefits.
OVERVIEW OF THE COMPANY
Fox Sports FOX Sports, the industry leader in live events, is the umbrella entity representing Fox Corporation’s wide array of multi-platform US-based sports assets. Built with brands capable of reaching more than 100 million viewers in a single weekend, FOX Sports includes the sports television arm of the FOX Network; FS1, FS2, FOX Soccer Plus and FOX Deportes, as well as a joint-venture business in the Big Ten Network and digital properties including http://FOXSports.com and the FOX Sports App. FOX Sports has delivered the most watched television program, NFL’s America’s Game of the Week on FOX, for fourteen consecutive years.JOB DESCRIPTION
The Big Ten Network is currently seeking a highly skilled, adaptable, and detail-oriented Systems Support Engineer to join our broadcast engineering team. In this role, you will be responsible for ensuring the high availability, performance, and operational continuity of both our IT network infrastructure and core media production systems.
The ideal candidate bridges the gap between enterprise-level networking and daily end-user broadcast support. You will focus heavily on maintaining complex network infrastructures—specifically IP Multicast routing (SMPTE ST 2110 / AES67), facility-wide IP documentation, and network migration planning—while actively supporting our creative and technical teams across edit suites, ingest workflows, and live graphics platforms.
Above all, you bring a customer-service-first attitude, acting as an approachable, proactive partner to production staff, editors, operators, and engineering colleagues alike.
A SNAPSHOT OF YOUR RESPONSIBILITIES
Network Architecture & Multicast Management
- Maintain, troubleshoot, and optimize the core broadcast network infrastructure, ensuring seamless transport of uncompressed video, audio, and metadata over IP
- Configure and manage IGMP snooping, IGMP querying, PIM (Sparse/Dense mode), and non-blocking multicast architectures critical for live broadcast environments
- Monitor network performance, bandwidth utilization, and Quality of Service (QoS) parameters to proactively prevent packet loss and jitter in live streams
Documentation & Migration Planning
- Own and maintain comprehensive, highly accurate IP documentation for the entire facility, including logical/physical network topologies, VLAN maps, subnet allocations, and multicast address assignments
- Act as a core technical resource in planning and executing facility upgrades and network migrations (e.g., transitions from legacy SDI/POTS to ST 2110 IP cores, switch replacements, or ISP cutovers)
- Develop standard operating procedures (SOPs), runbooks, and end-user guides to streamline system operation and onboarding
Operations & User Support
- Deliver elite, customer-focused technical support with an empathetic, clear, and proactive communication style
- Assist with routine desktop, OS, and software support for production workstations and control room surfaces
- Participate in an on-call rotation to support live, high-profile events and breaking news environments
Creative Services Support
- Provide tier-2/3 technical and operational support for critical post-production, ingest, and live playback systems
- Edit Suites: Maintain, troubleshoot, and optimize Adobe Creative Cloud environments (Premiere Pro, After Effects, Media Encoder) connected to shared storage infrastructures
- Ingest & Content Management: Support Grass Valley Stratus ingest workflows, asset management, and playback servers to ensure reliable media capture and transfer
- Broadcast Graphics: Support and maintain real-time graphics systems, including VizRT and Ross Xpression engines, control software, and hardware output cards
- Diagnose and resolve software glitches, hardware failures, codec mismatches, and workflow bottlenecks quickly to keep production schedules moving smoothly
WHAT YOU WILL NEED
- 3+ years in a broadcast facility, live production environment, or media-focused IT role
- Deep understanding of TCP/IP, VLANs, VRFs, DHCP, DNS, and non-blocking switch architectures
- Demonstrated experience with IP Multicast (PIM, IGMPv2/v3) and familiarity with standards like SMPTE ST 2110, ST 2022-6/7, AES67, and PTP (IEEE 1588)
- Hands-on experience supporting Adobe Creative Cloud (specifically Premiere Pro), Grass Valley Stratus / K2 storage platforms, and live broadcast graphics systems (VizRT, Ross Xpression)
- Strong service orientation with a genuine passion for helping end users solve technical challenges in fast-paced production environments
- Ability to analyze, troubleshoot, and resolve system issues calmly during high-stakes live broadcasts or tight edit deadlines
- Meticulous approach to tracking assets, documenting IP schemes, and executing routine maintenance windows without disrupting air
NICE TO HAVE BUT NOT A DEALBREAKDER
- Bachelor’s degree in Network Engineering, Computer Science, Broadcast Technology, or equivalent hands-on professional experience
- Ubiquiti UniFi ecosystem management (configuring and maintaining UniFi switches, access points, security gateways, and UniFi Network Application environments)
- Cisco CCNP/CCIE or Arista ACE certification
- Experience with network documentation and monitoring tools (NetBox, Visio, Wireshark, SolarWinds, Grafana)
- Familiarity with broadcast control systems and NMOS standards (IS-04/IS-05)
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.
Pursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $39.75-57.69 per hour. This role is also eligible for various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.View more detail about FOX Benefits.
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Mid Level Network Support Technician Jobs: Frequently Asked Questions
How do I get a mid level network support technician job?
Position your experience around ownership, not just task completion. Highlight troubleshooting you led independently, outages you resolved, and any process improvements you drove. Certifications like CompTIA Network+, CCNA, or equivalent credentials signal readiness for mid level responsibilities. Tailor your resume to show scope and impact rather than listing duties, and search for openings that explicitly call for hands-on network troubleshooting experience.
Which companies hire mid level network support technicians?
Companies hiring mid level network support technicians right now include Meta, Todyl, and Skydio, based on current listings on Migrate Mate as of September 2026. Hiring at this level tends to come from enterprises with complex infrastructure, managed service providers, and organizations scaling their IT operations who need technicians capable of working with minimal supervision.
Are there remote mid level network support technician jobs?
Yes, though on-site and hybrid roles remain common given the hands-on nature of network work. About 50% of mid level network support technician openings are remote or hybrid as of September 2026, concentrated mainly in roles focused on monitoring, configuration management, and vendor coordination rather than physical infrastructure maintenance.
How do I move up to a mid level network support technician role?
The path from entry level to mid level is built on demonstrating ownership over time. Focus on resolving increasingly complex tickets independently, earning certifications like CCNA or CompTIA Network+, and volunteering for project work that stretches beyond day-to-day support. Employers look for technicians who can diagnose root causes, document solutions others can use, and take accountability for outcomes rather than just escalating issues.
Which industries hire the most mid level network support technicians?
Mid Level network support technician roles concentrate in Technology & Software, Energy, and Food & Beverage, based on current listings on Migrate Mate as of September 2026. These sectors drive hiring at this level because they operate distributed infrastructure, rely heavily on uptime, and need experienced technicians who can manage network issues without constant oversight from senior engineers.