Senior Level Network Support Technician Jobs

Network Engineer, Foundation & Support Responsibilities:

• Plan and execute end-to-end deployment of enterprise network services across Meta's physical sites, including LAN, WAN, wireless, and access layer infrastructure
• Evaluate site-specific network requirements and design deployment architectures that align with foundation infrastructure standards and capacity targets
• Lead incident response for network outages, performing root cause analysis, coordinating remediation efforts, and implementing corrective actions to prevent recurrence
• Drive change management processes for network infrastructure updates, ensuring proper review, testing, and rollout procedures are followed
• Collaborate with vendors, site operations, facilities, and cross-functional infrastructure teams to coordinate network initiatives and resolve complex issues
• Develop and maintain deployment runbooks, network topology documentation, and configuration standards for enterprise site services
• Leverage AIOps tools and automation to accelerate network provisioning, anomaly detection, configuration validation, and operational reporting
• Analyze network performance data and incident trends to inform proactive improvements to site network reliability and deployment quality
• Advise cross-functional partners on complex site network matters, including capacity planning, technology refresh cycles, and deployment sequencing
• Track deployment milestones and operational metrics, surfacing risks early and communicating progress to stakeholders and leadership

Minimum Qualifications:

• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
• Experience leading incident response and troubleshooting for network outages in enterprise environments
• 6+ years of experience in network engineering, with a focus on enterprise network deployment, operations, and site services infrastructure
• Experience coordinating with vendors and cross-functional teams including facilities, site operations, and infrastructure engineering
• 6+ years of experience designing, deploying, and operating LAN, WAN, and wireless network environments at scale across multiple physical sites
• Experience with network configuration and provisioning automation using scripting languages such as Python or Ansible

Preferred Qualifications:

• Industry certifications in network engineering such as CCNP, CCIE, or equivalent demonstrating depth in enterprise networking technologies
• Experience with AIOps platforms, network observability tooling, and automation frameworks used to enhance operational efficiency and incident detection
• Experience deploying enterprise network services in large-scale campus or data center environments, including structured cabling, access switching, and wireless access point infrastructure
• Experience developing or refining network automation pipelines that reduce manual provisioning effort and configuration drift
• Experience with change management processes and ITSM tools for network infrastructure updates
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

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