Network Support Technician Jobs in California
Network Support Technician jobs in California represent one of the most active markets in the country, concentrated in enterprise technology, defense contracting, healthcare systems, and large-scale higher education. The heaviest hiring is in the San Francisco Bay Area, Los Angeles, and San Diego, where employers like Cisco, Kaiser Permanente, and Northrop Grumman maintain significant operations. The most in-demand specialties are cloud-connected infrastructure support, enterprise help desk escalation, and network hardware troubleshooting. Find a role that fits below and apply directly.
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Showing 5 of 15+ Network Support Technician jobs
DESCRIPTION
As the leader for our NSE team, you will be responsible for our global team of Support Engineers. You’ll oversee scheduling, development, and technical support provided by the NSE team.
As the NSE Manager, you will:
1. Serve as an expert on networking, fleet monitoring, and customer support practices.
2. Know how to discern which customer and service team asks are essential, can be queued, or omitted.
3. Actively manage executive, VIP, and fleet level escalations and incidents including customer communication and case assignment.
4. Design methods to evaluate, measure, and improve our network engineering teams performance
5. Work in partnership with Vendor and Internal Managers to monitor trends in customer contacts, driving resolutions for complex technical issues through deep dives, log collection and analysis.
6. Work in partnership with our product and engineering teams to advocate for the customer experience, influencing decisions for key stakeholders outside of our organization.
7. Participate in strategic initiatives including long and short term business planning and reporting.
8. Lead technical staff responsible for validating pre-release prototype hardware and software.
About the team
At eero we pride ourselves in providing every customer a world class experience.Our mission is to make technology in homes and businesses just work - through fast, reliable secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes by designing our own hardware, enabling it with software, and tying it all together to the cloud. We are seeking a Network Support Engineering (NSE) Manager to oversee our global footprint of Network Support Engineers. NSE’s investigate customer and fleet impacting issues, serve as SMEs for our product, engineering, marketing, and CX teams, and provide escalation support to senior leadership. NSE’s are the first line of support when it comes to identifying issues that can impact the customer experience, and this role will ensure we are meeting our commitments to customers across the globe.
BASIC QUALIFICATIONS
- Bachelor's degree in Computer Science, Computer Engineering or a related technical discipline
- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast-paced, high-tech company
- 6+ years of network engineering experience, 2+ years people management experience
- Advanced knowledge of wifi and networking protocols
PREFERRED QUALIFICATIONS
- Experience with process improvement, Kaizan, and Six Sigma, or experience in creating process improvements with automation and analysis
- Excellent communication skills (both verbal and written), with vendor, client, or customer-facing experience
- Proven track record of taking ownership and delivering results
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Los Gatos - 164,300.00 - 222,200.00 USD annually
USA, CA, San Francisco - 164,300.00 - 222,200.00 USD annually
USA, ID, Boise - 142,800.00 - 193,200.00 USD annually
DESCRIPTION
As the leader for our NSE team, you will be responsible for our global team of Support Engineers. You’ll oversee scheduling, development, and technical support provided by the NSE team.
As the NSE Manager, you will:
1. Serve as an expert on networking, fleet monitoring, and customer support practices.
2. Know how to discern which customer and service team asks are essential, can be queued, or omitted.
3. Actively manage executive, VIP, and fleet level escalations and incidents including customer communication and case assignment.
4. Design methods to evaluate, measure, and improve our network engineering teams performance
5. Work in partnership with Vendor and Internal Managers to monitor trends in customer contacts, driving resolutions for complex technical issues through deep dives, log collection and analysis.
6. Work in partnership with our product and engineering teams to advocate for the customer experience, influencing decisions for key stakeholders outside of our organization.
7. Participate in strategic initiatives including long and short term business planning and reporting.
8. Lead technical staff responsible for validating pre-release prototype hardware and software.
About the team
At eero we pride ourselves in providing every customer a world class experience.Our mission is to make technology in homes and businesses just work - through fast, reliable secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes by designing our own hardware, enabling it with software, and tying it all together to the cloud. We are seeking a Network Support Engineering (NSE) Manager to oversee our global footprint of Network Support Engineers. NSE’s investigate customer and fleet impacting issues, serve as SMEs for our product, engineering, marketing, and CX teams, and provide escalation support to senior leadership. NSE’s are the first line of support when it comes to identifying issues that can impact the customer experience, and this role will ensure we are meeting our commitments to customers across the globe.
BASIC QUALIFICATIONS
- Bachelor's degree in Computer Science, Computer Engineering or a related technical discipline
- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast-paced, high-tech company
- 6+ years of network engineering experience, 2+ years people management experience
- Advanced knowledge of wifi and networking protocols
PREFERRED QUALIFICATIONS
- Experience with process improvement, Kaizan, and Six Sigma, or experience in creating process improvements with automation and analysis
- Excellent communication skills (both verbal and written), with vendor, client, or customer-facing experience
- Proven track record of taking ownership and delivering results
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Los Gatos - 164,300.00 - 222,200.00 USD annually
USA, CA, San Francisco - 164,300.00 - 222,200.00 USD annually
USA, ID, Boise - 142,800.00 - 193,200.00 USD annually
See All 15 Network Support Technician Jobs in California
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Find JobsNetwork Support Technician Jobs by City in California
Where California roles are concentrated, by current openings.
Network Support Technician Job Market in California
A snapshot from current California openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
What California Employers Look For
The qualifications that appear most often in network support technician jobs across California.
- CompTIA Network+ or equivalent certification recognized by California employers
- Experience configuring and troubleshooting routers, switches, and firewalls in enterprise environments
- Proficiency with network monitoring tools and ticketing systems such as ServiceNow
- Associate degree or higher in computer science, information technology, or a related field
- Familiarity with TCP/IP, DNS, DHCP, and VPN protocols in production environments
- Strong written and verbal communication skills for coordinating with technical and non-technical teams
Network Support Technician Jobs in California: Frequently Asked Questions
How do you become a network support technician in California?
California does not require a state-issued license to work as a network support technician, so the path runs through education and vendor-neutral certification. Most California employers expect at least an associate degree in information technology or computer networking, paired with CompTIA Network+ as a baseline credential. Candidates who add Cisco CCNA or a cloud-platform certification from AWS or Google tend to move faster through the hiring process at larger California employers.
Which companies hire network support technicians in California?
California network support technician roles are posted by Meta, Amazon, and KDDI America and others right now, based on current listings on Migrate Mate as of September 2026. California's concentration of enterprise tech headquarters, large healthcare networks, and defense contractors means openings appear across a wide range of industries beyond pure IT firms.
Which California cities have the most network support technician jobs?
Los Angeles, San Francisco, and Menlo Park lead California for network support technician openings. The Bay Area's density of technology headquarters drives the highest volume, while Los Angeles pulls demand from media, healthcare, and aerospace employers, and San Diego's openings are heavily shaped by its large defense contractor and biotech presence.
Are there remote network support technician jobs in California?
Yes, but they're limited. A meaningful share of network support work requires on-site access to hardware, cabling, and physical infrastructure that cannot be handled remotely. About 0% of network support technician openings tied to California are remote or hybrid as of September 2026, and the positions most likely to allow remote work involve monitoring, tier-one help desk triage, and documentation rather than hands-on network configuration.
How can I get hired as a network support technician in California with little or no experience?
The most realistic entry path is a help desk or IT support associate role at a California healthcare system, public university, or large enterprise employer, where internal promotion into network support is common. Employers like Kaiser Permanente and California State University campuses regularly hire entry-level IT support staff and provide structured pathways into networking roles. Earning CompTIA A+ followed by Network+ before applying gives candidates a clear credential advantage, and community college programs across California offer low-cost lab coursework that satisfies many entry-level technical requirements.
Where can I find and apply to network support technician jobs in California?
You can find and apply to network support technician jobs in California on Migrate Mate, which lists current California openings. Find the roles that fit your experience and location, then apply directly to the employers posting them.
See All 15 Network Support Technician Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
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