Senior IT Support Specialist Jobs in California
Senior IT Support Specialist jobs in California concentrate heavily in enterprise technology, healthcare systems, financial services, and state and local government, making it one of the most active markets in the country for experienced IT professionals. Most hiring clusters in the San Francisco Bay Area, Los Angeles, and San Diego, where large employers such as Kaiser Permanente, Salesforce, and the University of California system maintain significant IT operations. The most in-demand specializations are endpoint management, cloud infrastructure support, and ITSM platforms such as ServiceNow. See the openings below and apply to the ones that match your experience.
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Showing 5 of 174+ Senior IT Support Specialist jobs
We’re always looking for diverse, talented, service-oriented people to join our exceptional team.
IT Application Support Representative IIIThe pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.
Pay Range:
$33.51 - $50.27Scheduled Weekly Hours:
40- Serves as a subject matter expert for the operational health of Symitar, OpCon, UiPath, and Axway, and the large volume of daily automations they execute.
- Leads triage, root cause analysis, and resolution of complex production incidents impacting core processing, batch jobs, RPA workloads, and file transfer operations.
- Proactively monitors environmental health, including job throughput, queue depth, file SLA attainment, error rates, and automation success rates; reports KPIs, trends, and optimization recommendations to management.
- Partners with IT Automation Engineers on production readiness reviews, deployment of new automations and schedules, and continuous feedback loops that improve reliability and supportability.
- Partners with IT Core Development on Symitar release and code promotion practices, including operational verification, backout planning, and post-deployment monitoring.
- Owns the operational onboarding of new business applications into the managed services model, expanding operational support and coverage.
- Coordinates operational aspects of releases and system changes; ensures change management, release management, and quality assurance practices align with ITIL principles.
- Manages vendor support cases and escalations with core application vendors to identify root causes and drive timely remediation.
- Provides operational input into capacity planning, schedule design, and resiliency improvements across the core application environment.
- Leads recovery efforts for high-impact processing events and owns operational communications during production incidents.
- Mentors and coaches Level I and Level II representatives; performs peer reviews of operational changes, runbooks, and shift handoff documentation.
- Supports disaster recovery and business continuity planning, testing, and execution for core application systems. Serves in a 24x7 on-call rotation as a senior support resource for the production environment.
- Performs other duties as assigned
- High School Diploma or GED required
- 3-5 years of prior related experience required
- ITIL Foundation required
- OpCon Operator/Administrator Certification preferred
- Symitar/Episys Operations Training preferred
- UiPath Orchestrator-related Certification preferred
- Axway Operations Training preferred
- Advanced operation and troubleshooting of OpCon, including schedule design review, frequency analysis, and failure pattern analysis.
- Symitar/Episys operational expertise, including familiarity with PowerOn/RepGen execution, SymConnect/file delivery integrations, and core processing cycles.
- UiPath Orchestrator operational expertise — queues, assets, triggers, robot fleet health, and production troubleshooting in partnership with IT Automation Engineers.
- Axway/managed file transfer operations, certificate/key lifecycle awareness, and partner onboarding from an operations perspective.
- Operational onboarding of business applications (ACH, Patriot Officer, and similar) into a managed-services model.
- Monitoring and observability tooling (e.g., Splunk, SolarWinds, Dynatrace/AppDynamics, native platform dashboards) and KPI reporting.
- ITIL practices for incident, problem, change, and release management.
- Scripting for operational efficiency (PowerShell, Python, or Bash) sufficient to read, modify, and execute automation aids.
- Compliance and regulatory awareness (SOX, NCUA, PCI) as applied to core application operations.
- Project management and ability to lead operational initiatives.
- Strong oral, written, and interpersonal communication skills.
- Prior experience in Financial Services and/or Credit Union preferred.
SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.
This organization participates in E-Verify.
We’re always looking for diverse, talented, service-oriented people to join our exceptional team.
IT Application Support Representative IIIThe pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.
Pay Range:
$33.51 - $50.27Scheduled Weekly Hours:
40- Serves as a subject matter expert for the operational health of Symitar, OpCon, UiPath, and Axway, and the large volume of daily automations they execute.
- Leads triage, root cause analysis, and resolution of complex production incidents impacting core processing, batch jobs, RPA workloads, and file transfer operations.
- Proactively monitors environmental health, including job throughput, queue depth, file SLA attainment, error rates, and automation success rates; reports KPIs, trends, and optimization recommendations to management.
- Partners with IT Automation Engineers on production readiness reviews, deployment of new automations and schedules, and continuous feedback loops that improve reliability and supportability.
- Partners with IT Core Development on Symitar release and code promotion practices, including operational verification, backout planning, and post-deployment monitoring.
- Owns the operational onboarding of new business applications into the managed services model, expanding operational support and coverage.
- Coordinates operational aspects of releases and system changes; ensures change management, release management, and quality assurance practices align with ITIL principles.
- Manages vendor support cases and escalations with core application vendors to identify root causes and drive timely remediation.
- Provides operational input into capacity planning, schedule design, and resiliency improvements across the core application environment.
- Leads recovery efforts for high-impact processing events and owns operational communications during production incidents.
- Mentors and coaches Level I and Level II representatives; performs peer reviews of operational changes, runbooks, and shift handoff documentation.
- Supports disaster recovery and business continuity planning, testing, and execution for core application systems. Serves in a 24x7 on-call rotation as a senior support resource for the production environment.
- Performs other duties as assigned
- High School Diploma or GED required
- 3-5 years of prior related experience required
- ITIL Foundation required
- OpCon Operator/Administrator Certification preferred
- Symitar/Episys Operations Training preferred
- UiPath Orchestrator-related Certification preferred
- Axway Operations Training preferred
- Advanced operation and troubleshooting of OpCon, including schedule design review, frequency analysis, and failure pattern analysis.
- Symitar/Episys operational expertise, including familiarity with PowerOn/RepGen execution, SymConnect/file delivery integrations, and core processing cycles.
- UiPath Orchestrator operational expertise — queues, assets, triggers, robot fleet health, and production troubleshooting in partnership with IT Automation Engineers.
- Axway/managed file transfer operations, certificate/key lifecycle awareness, and partner onboarding from an operations perspective.
- Operational onboarding of business applications (ACH, Patriot Officer, and similar) into a managed-services model.
- Monitoring and observability tooling (e.g., Splunk, SolarWinds, Dynatrace/AppDynamics, native platform dashboards) and KPI reporting.
- ITIL practices for incident, problem, change, and release management.
- Scripting for operational efficiency (PowerShell, Python, or Bash) sufficient to read, modify, and execute automation aids.
- Compliance and regulatory awareness (SOX, NCUA, PCI) as applied to core application operations.
- Project management and ability to lead operational initiatives.
- Strong oral, written, and interpersonal communication skills.
- Prior experience in Financial Services and/or Credit Union preferred.
SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.
This organization participates in E-Verify.
See All 174+ Senior IT Support Specialist Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
Find JobsSenior IT Support Specialist Jobs by City in California
Where California roles are concentrated, by current openings.
Senior IT Support Specialist Job Market in California
A snapshot from current California openings, updated as new roles post.
Who's Hiring
- Amazon10
- Gr8ttek3
- GSES2G
- iHerb2
- OpenAI2
Top Industries Hiring
- Technology & Software10
- Retail3
- Science & Research3
- Staffing & Recruiting2
- Gaming & Esports1
What California Employers Look For
The qualifications that appear most often in senior IT support specialist jobs across California.
- Five or more years of IT support experience in an enterprise or large organization environment
- Proficiency with ITSM platforms such as ServiceNow, Jira Service Management, or Remedy
- CompTIA A+, Network+, or Microsoft certifications recognized by California employers
- Experience supporting macOS and Windows endpoints in mixed corporate environments
- Strong background in Active Directory, Azure AD, and identity and access management
- Ability to mentor junior technicians and lead escalated troubleshooting across support tiers
Senior IT Support Specialist Jobs in California: Frequently Asked Questions
How do you become a senior it support specialist in California?
The path in California typically starts with an associate or bachelor's degree in information technology, computer science, or a related field, followed by several years in helpdesk or desktop support roles. California has no state-issued license for this position, but employers strongly favor candidates who hold industry certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator. Moving into a senior role generally requires demonstrated experience leading escalations, mentoring staff, and managing enterprise tools.
Which companies hire senior it support specialists in California?
Employers hiring senior it support specialists in California right now include Amazon, Gr8ttek, and GSES, based on current listings on Migrate Mate as of September 2026. California's concentration of large healthcare networks, public universities, and major technology headquarters means consistent, year-round demand for experienced IT support professionals across the state.
Which California cities have the most senior it support specialist jobs?
San Francisco, Los Angeles, and San Diego have the most senior it support specialist openings in California. The Bay Area leads because of its dense concentration of enterprise technology companies and corporate headquarters, while Los Angeles draws demand from entertainment, healthcare, and government sectors, and San Diego's growth reflects its large defense contractors, biotech firms, and UC San Diego system.
Are there remote senior it support specialist jobs in California?
Yes, but they are less common than in purely desk-based roles because senior it support specialists are often needed on-site to handle hardware, infrastructure, and in-person escalations. About 34% of senior it support specialist openings tied to California are remote or hybrid as of September 2026, with fully remote positions most often found in roles focused on cloud platform support, ITSM administration, or vendor management rather than hands-on endpoint work.
How can I get hired as a senior it support specialist in California with little or no experience?
The most realistic entry path is landing a helpdesk or IT technician role at one of California's large employer types, including public university systems, county government agencies, or healthcare networks such as Kaiser Permanente or Dignity Health, which regularly hire for entry-level IT positions. Building toward certifications such as CompTIA A+ or Google IT Support Professional gives candidates a concrete edge. From there, lateral moves into desktop support or systems administration roles create the multi-year foundation California employers expect before promoting to the senior level.
Where can I find and apply to senior it support specialist jobs in California?
You can find and apply to senior it support specialist jobs in California on Migrate Mate, which lists current California openings updated regularly. Search the listings to find roles that match your experience level, specialization, and preferred location, then apply directly to the ones that fit.
See All 174+ Senior IT Support Specialist Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
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