Senior IT Support Specialist Jobs in Pennsylvania
Senior IT Support Specialist jobs in Pennsylvania are concentrated in Philadelphia, Pittsburgh, and the Lehigh Valley corridor, where anchor institutions like the University of Pennsylvania Health System, Carnegie Mellon University, and Comcast routinely hire senior-level IT professionals to manage enterprise infrastructure, endpoint security, and help desk operations at scale. Demand is strongest in healthcare IT systems, financial services technology support, and higher education networks, reflecting Pennsylvania's dominant employer industries. The market supports specialists at every experience tier, from team leads stepping up to senior individual contributors overseeing multi-site environments. See the openings below and apply to the ones that match your experience.
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Showing 5 of 17+ Senior IT Support Specialist jobs
www.bv.org/careers
Join our vibrant community...
Brethren Village is seeking an entry-level IT Support Specialist to support our Technology department and our Residents' and Team Members' IT needs.
The successful candidate will possess an Associate’s or Bachelor’s degree in computer science, information technology, systems administration, IT security, or a related field; a vocational degree in an IT field; applicable IT certifications; OR at least 1 year of relevant, professional work experience in an IT field.
Brethren Village is home to 1,200 Residents and employs 480 dedicated Team Members. Our small Technology team supports both Residents and Team Members with respect to IT systems, software, and hardware.
The IT Support Specialist works collaboratively with Technology staff to support the goals and priorities of the Technology department and to provide exceptional service to end-users. The Support Specialist:
- responds in a timely manner to a variety of IT-related requests and questions, troubleshooting and effectively resolving routine software and hardware issues
- sets-up and configures desktop computers, laptops, mobile devices, printers, apps, and similar software and hardware
- provides training and guidance to end-users with respect to Brethren Village's computing systems
- completes IT-related projects
Work Schedule:
- Full-time, benefits-eligible: 40 hours per week, on-site, Monday through Friday, day shift
- Occasional evening and weekend work may be necessary
Core Requirements:
- a high school diploma or G.E.D.
- dependability: ability and willingness to meet attendance standards
- the ability to read and to complete online training independently
- ability and willingness to consistently work in a safe and alert manner, and to report to work fit for duty; commitment to wearing protective equipment as required for the position, using safety equipment and lifts in a proper manner as applicable to the position, and adhering to all applicable health, hygiene, and safety-related policies and procedures
- commitment to adhering to HIPAA privacy regulations, and handling Residents’ and Team Members’ confidential, sensitive, and personal information in a discreet and professional manner
- the ability and willingness to interact in a productive and professional manner with colleagues
- the ability to form positive and supportive relationships with Residents and other clients, and to provide exceptional care and service to others
- ability and willingness to represent Brethren Village and carry out responsibilities in a manner aligned with our core values
Additional Requirements for this Position:
- an Associate’s or Bachelor’s degree in computer science, information technology, systems administration, IT security, or a related field; a vocational degree in an IT field; applicable IT certifications; OR at least 1 year of relevant, professional work experience in an IT field
- understanding and experience with various technologies, hardware, software, desktop computers, mobile devices, and apps., in order to provide effective consultation to end-users
- willingness to maintain knowledge of current technologies
- ability to effectively communicate and educate end-users with respect to their technology needs
- experience working collaboratively with co-workers and clients
- experience managing projects and delivering desired results
- ability to build and maintain productive and professional relationships with Residents and Team Members, with a client-service focus
- ability to safely lift and move computer equipment; push equipment carts and bins; stand and walk frequently during an 8-hour shift
For the health and safety of all members of our community, Brethren Village maintains a drug-free, alcohol-free, and tobacco / smoke-free work environment.
Offers of employment are contingent on successful completion of a professional / employment reference check; verification of education and credentials as applicable to the position; a post-offer criminal background screen; a post-offer physical exam, drug screen, and TB test.
Please note: Applicants who are offered employment must be able to attend a 2 to 3 hour pre-employment appointment during a weekday morning or early afternoon, including an off-site physical exam, and participate in an orientation session from 7:30 a.m. - 4:00 p.m. on a Monday.
If you would like to make a positive difference each day, apply with us!
At Brethren Village Retirement Community, our Team Members provide the highest-quality care and exceptional hospitality to each Resident.
Brethren Village Team Members work in our Skilled Nursing Facility and Rehabilitation Center; our Personal Care and Memory Support areas; our fine and casual Dining areas; and in the many other departments that provide services to our Residents and maintain our facilities and grounds.
At Brethren Village, our Team Members enjoy:
- work with a purpose; you will have the ability to make a positive difference each day in the lives of our Residents
- stable employment; Brethren Village has been in operation for over 129 years
- a wide-variety of full-time and part-time positions and work schedules, to meet your needs
- thorough, paid on-the-job training, and on-going professional development opportunities
- the opportunity to apply for positions throughout our facilities, for your career growth
- appreciation events for Team Members
- competitive wages
- generous paid time-off benefits for eligible Team Members
- comprehensive health and prescription drug coverage with low premiums; free mental health counseling; dental and vision coverage; life and disability insurance coverage for eligible Team Members
- employer-funded contributions to a retirement savings plan
- free use of onsite fitness facilities and our indoor pool
- the convenience of onsite dining venues, with discounts for Team Members
- an on-site child care center with discounted tuition
- clean, well-maintained, and well-managed facilities
- a beautiful campus setting located in the vibrant small city of Lititz, PA, with easy access to major metropolitan areas as well as rural areas
Brethren Village is proud to have a diverse, inclusive community where all Residents and Team Members are treated with dignity and respect. As an Equal Opportunity Employer, Brethren Village does not discriminate in its hiring or employment practices on the basis of gender, gender-identity, sex, sexual orientation, race or ethnicity, color, national origin, religion, age, disability or use of a service animal, genetic information, caregiving responsibilities, pregnancy, family, or marital status.
www.bv.org/careers
Join our vibrant community...
Brethren Village is seeking an entry-level IT Support Specialist to support our Technology department and our Residents' and Team Members' IT needs.
The successful candidate will possess an Associate’s or Bachelor’s degree in computer science, information technology, systems administration, IT security, or a related field; a vocational degree in an IT field; applicable IT certifications; OR at least 1 year of relevant, professional work experience in an IT field.
Brethren Village is home to 1,200 Residents and employs 480 dedicated Team Members. Our small Technology team supports both Residents and Team Members with respect to IT systems, software, and hardware.
The IT Support Specialist works collaboratively with Technology staff to support the goals and priorities of the Technology department and to provide exceptional service to end-users. The Support Specialist:
- responds in a timely manner to a variety of IT-related requests and questions, troubleshooting and effectively resolving routine software and hardware issues
- sets-up and configures desktop computers, laptops, mobile devices, printers, apps, and similar software and hardware
- provides training and guidance to end-users with respect to Brethren Village's computing systems
- completes IT-related projects
Work Schedule:
- Full-time, benefits-eligible: 40 hours per week, on-site, Monday through Friday, day shift
- Occasional evening and weekend work may be necessary
Core Requirements:
- a high school diploma or G.E.D.
- dependability: ability and willingness to meet attendance standards
- the ability to read and to complete online training independently
- ability and willingness to consistently work in a safe and alert manner, and to report to work fit for duty; commitment to wearing protective equipment as required for the position, using safety equipment and lifts in a proper manner as applicable to the position, and adhering to all applicable health, hygiene, and safety-related policies and procedures
- commitment to adhering to HIPAA privacy regulations, and handling Residents’ and Team Members’ confidential, sensitive, and personal information in a discreet and professional manner
- the ability and willingness to interact in a productive and professional manner with colleagues
- the ability to form positive and supportive relationships with Residents and other clients, and to provide exceptional care and service to others
- ability and willingness to represent Brethren Village and carry out responsibilities in a manner aligned with our core values
Additional Requirements for this Position:
- an Associate’s or Bachelor’s degree in computer science, information technology, systems administration, IT security, or a related field; a vocational degree in an IT field; applicable IT certifications; OR at least 1 year of relevant, professional work experience in an IT field
- understanding and experience with various technologies, hardware, software, desktop computers, mobile devices, and apps., in order to provide effective consultation to end-users
- willingness to maintain knowledge of current technologies
- ability to effectively communicate and educate end-users with respect to their technology needs
- experience working collaboratively with co-workers and clients
- experience managing projects and delivering desired results
- ability to build and maintain productive and professional relationships with Residents and Team Members, with a client-service focus
- ability to safely lift and move computer equipment; push equipment carts and bins; stand and walk frequently during an 8-hour shift
For the health and safety of all members of our community, Brethren Village maintains a drug-free, alcohol-free, and tobacco / smoke-free work environment.
Offers of employment are contingent on successful completion of a professional / employment reference check; verification of education and credentials as applicable to the position; a post-offer criminal background screen; a post-offer physical exam, drug screen, and TB test.
Please note: Applicants who are offered employment must be able to attend a 2 to 3 hour pre-employment appointment during a weekday morning or early afternoon, including an off-site physical exam, and participate in an orientation session from 7:30 a.m. - 4:00 p.m. on a Monday.
If you would like to make a positive difference each day, apply with us!
At Brethren Village Retirement Community, our Team Members provide the highest-quality care and exceptional hospitality to each Resident.
Brethren Village Team Members work in our Skilled Nursing Facility and Rehabilitation Center; our Personal Care and Memory Support areas; our fine and casual Dining areas; and in the many other departments that provide services to our Residents and maintain our facilities and grounds.
At Brethren Village, our Team Members enjoy:
- work with a purpose; you will have the ability to make a positive difference each day in the lives of our Residents
- stable employment; Brethren Village has been in operation for over 129 years
- a wide-variety of full-time and part-time positions and work schedules, to meet your needs
- thorough, paid on-the-job training, and on-going professional development opportunities
- the opportunity to apply for positions throughout our facilities, for your career growth
- appreciation events for Team Members
- competitive wages
- generous paid time-off benefits for eligible Team Members
- comprehensive health and prescription drug coverage with low premiums; free mental health counseling; dental and vision coverage; life and disability insurance coverage for eligible Team Members
- employer-funded contributions to a retirement savings plan
- free use of onsite fitness facilities and our indoor pool
- the convenience of onsite dining venues, with discounts for Team Members
- an on-site child care center with discounted tuition
- clean, well-maintained, and well-managed facilities
- a beautiful campus setting located in the vibrant small city of Lititz, PA, with easy access to major metropolitan areas as well as rural areas
Brethren Village is proud to have a diverse, inclusive community where all Residents and Team Members are treated with dignity and respect. As an Equal Opportunity Employer, Brethren Village does not discriminate in its hiring or employment practices on the basis of gender, gender-identity, sex, sexual orientation, race or ethnicity, color, national origin, religion, age, disability or use of a service animal, genetic information, caregiving responsibilities, pregnancy, family, or marital status.
See All 17 Senior IT Support Specialist Jobs in Pennsylvania
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Find JobsSenior IT Support Specialist Jobs by City in Pennsylvania
Where Pennsylvania roles are concentrated, by current openings.
Senior IT Support Specialist Job Market in Pennsylvania
A snapshot from current Pennsylvania openings, updated as new roles post.
Who's Hiring
What Pennsylvania Employers Look For
The qualifications that appear most often in senior IT support specialist jobs across Pennsylvania.
- CompTIA A+, Network+, or Security+ certification required or strongly preferred
- Associate or bachelor's degree in information technology, computer science, or related field
- Five or more years of hands-on IT support experience in an enterprise environment
- Demonstrated expertise in Windows and Active Directory administration and troubleshooting
- Experience supporting endpoint management tools such as SCCM, Intune, or Jamf
- Strong communication skills for escalation handling and cross-departmental collaboration
Senior IT Support Specialist Jobs in Pennsylvania: Frequently Asked Questions
How do you become a senior it support specialist in Pennsylvania?
Pennsylvania does not require a state-issued license to work as a senior it support specialist, so the path runs through education and industry credentials. Most employers in Philadelphia, Pittsburgh, and the Lehigh Valley expect at minimum an associate degree in information technology or a related field, with a bachelor's degree preferred for senior roles. Earning CompTIA certifications such as A+, Network+, or Security+ is the clearest way to qualify for senior-level postings at Pennsylvania universities, hospital systems, and financial institutions.
Which companies hire senior it support specialists in Pennsylvania?
Employers hiring senior it support specialists in Pennsylvania right now include HDR, WebFX, and Chimes, based on current listings on Migrate Mate as of November 2026. Pennsylvania's concentration of large health systems, public universities, and financial services firms means demand for senior IT support talent stays consistent across both the Philadelphia and Pittsburgh metropolitan areas.
Which Pennsylvania cities have the most senior it support specialist jobs?
The Pennsylvania cities with the most senior it support specialist openings are Harrisburg, Pittsburgh, and Philadelphia. Philadelphia leads because of its density of health systems, financial institutions, and corporate headquarters, Pittsburgh draws demand from its expanding technology and healthcare sectors anchored by UPMC and Carnegie Mellon University, and the Lehigh Valley reflects growth from logistics, manufacturing, and regional healthcare employers like Lehigh Valley Health Network.
Are there remote senior it support specialist jobs in Pennsylvania?
Yes, but they're less common than in purely desk-based IT roles because senior it support specialists are frequently needed on-site to manage hardware, infrastructure, and in-person escalations. About 38% of senior it support specialist openings tied to Pennsylvania are remote or hybrid as of November 2026, with those positions most often covering help desk coordination, ticketing system administration, and remote endpoint management rather than hands-on lab or server room work.
How can I get hired as a senior it support specialist in Pennsylvania with little or no experience?
The most realistic entry path is landing a help desk technician or IT support analyst role at a Pennsylvania health system, university, or regional managed service provider and building toward the senior level from there. Large Pennsylvania employers like UPMC, Jefferson Health, and Penn State IT Services regularly hire entry-level technicians into structured support roles that expose workers to enterprise environments. Earning a CompTIA A+ certification before applying signals readiness, and candidates who have completed associate degree programs at institutions like Community College of Philadelphia or Pennsylvania State's two-year campuses often move into these entry roles directly.
Where can I find and apply to senior it support specialist jobs in Pennsylvania?
You can find and apply to senior it support specialist jobs in Pennsylvania on Migrate Mate, which lists current Pennsylvania openings across Philadelphia, Pittsburgh, the Lehigh Valley, and other markets in the state. Search for roles that match your experience level and the specialties you work in, then apply directly to the ones that fit.
See All 17 Senior IT Support Specialist Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
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