Senior IT Support Specialist Jobs in Virginia
Senior IT Support Specialist jobs in Virginia are among the most active in the country, concentrated in federal contracting, defense, and cybersecurity-adjacent sectors that define the Northern Virginia corridor. Most hiring clusters around the Washington D.C. suburbs, particularly Arlington and McLean, as well as Richmond and Virginia Beach, where anchors like Leidos, Booz Allen Hamilton, and SAIC maintain large operations. The most in-demand specializations are endpoint management, enterprise network support, and ITSM platforms such as ServiceNow. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 23+ Senior IT Support Specialist jobs
Duties and Responsibilities:
- Windows Server administration.
- Windows 11 install, upgrade, and administration.
- Apple Mac install, upgrade, and administration.
- Experience with Microsoft 365 administration, including Entra ID, SharePoint Online, Exchange Online, and Intune.
- Good troubleshooting / problem solving skills.
- Understanding of TCP/IP protocol suite and tools, troubleshooting LAN connectivity issues and print sharing issues.
- Perform Active Directory troubleshooting and support.
- Provide Level I and Level II helpdesk support to end users to resolve technical issues, as well as perform routine tasks such as backup/restore of user data, server reboots, user and group administration, simple software installation, etc.
- Use ticketing system to document symptoms and status information as well as assign an applicable priority.
- Ensure IT equipment is properly maintained.
- Setup laptops, workstations, running cables, configure and connecting monitors, mice, and other peripherals.
- Perform regular inventories of in-house IT equipment.
- Provide support to maintain the health and availability of the Windows platforms.
- Good oral and written communication skills and the ability to work in a local and remote user environment.
- Manage, maintain, build, and troubleshoot employee laptops.
- Manage, maintain, and troubleshoot printers
- Windows Server Administration
- Windows Active Directory Administration
- Apple Mac Administration
- Microsoft 365 Portal Administration
- Ability to provide excellent customer service
- Endpoint Support & Troubleshooting
- Must be proficient in reading, writing, and speaking English
Desired Skills:
- CompTIA A+ Certification
- CompTIA A+ Network Certification
- CompTIA Security+ Certification
Physical Requirements: May need to carry equipment weighing 25 lbs.
Location: McLean, VA
Work Arrangement: Must be able to work from HQ office located at 1600 International Dr. 4-5 days a week ( 8 am-5 pm)
Do What’s Right – We lead with honesty and integrity.- Own the Outcome – We take responsibility and deliver.
- Deliver for Our Customers – We are relentless about delivering value.
- Think Bold, Act Smart – We innovate with purpose.
- Win Together – We collaborate and celebrate our success.
Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.- Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
- Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
- Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
- Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.
***************** No Agencies Please *****************
Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
Duties and Responsibilities:
- Windows Server administration.
- Windows 11 install, upgrade, and administration.
- Apple Mac install, upgrade, and administration.
- Experience with Microsoft 365 administration, including Entra ID, SharePoint Online, Exchange Online, and Intune.
- Good troubleshooting / problem solving skills.
- Understanding of TCP/IP protocol suite and tools, troubleshooting LAN connectivity issues and print sharing issues.
- Perform Active Directory troubleshooting and support.
- Provide Level I and Level II helpdesk support to end users to resolve technical issues, as well as perform routine tasks such as backup/restore of user data, server reboots, user and group administration, simple software installation, etc.
- Use ticketing system to document symptoms and status information as well as assign an applicable priority.
- Ensure IT equipment is properly maintained.
- Setup laptops, workstations, running cables, configure and connecting monitors, mice, and other peripherals.
- Perform regular inventories of in-house IT equipment.
- Provide support to maintain the health and availability of the Windows platforms.
- Good oral and written communication skills and the ability to work in a local and remote user environment.
- Manage, maintain, build, and troubleshoot employee laptops.
- Manage, maintain, and troubleshoot printers
- Windows Server Administration
- Windows Active Directory Administration
- Apple Mac Administration
- Microsoft 365 Portal Administration
- Ability to provide excellent customer service
- Endpoint Support & Troubleshooting
- Must be proficient in reading, writing, and speaking English
Desired Skills:
- CompTIA A+ Certification
- CompTIA A+ Network Certification
- CompTIA Security+ Certification
Physical Requirements: May need to carry equipment weighing 25 lbs.
Location: McLean, VA
Work Arrangement: Must be able to work from HQ office located at 1600 International Dr. 4-5 days a week ( 8 am-5 pm)
Do What’s Right – We lead with honesty and integrity.- Own the Outcome – We take responsibility and deliver.
- Deliver for Our Customers – We are relentless about delivering value.
- Think Bold, Act Smart – We innovate with purpose.
- Win Together – We collaborate and celebrate our success.
Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.- Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
- Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
- Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
- Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.
***************** No Agencies Please *****************
Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
See All 23 Senior IT Support Specialist Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find JobsSenior IT Support Specialist Jobs by City in Virginia
Where Virginia roles are concentrated, by current openings.
Senior IT Support Specialist Job Market in Virginia
A snapshot from current Virginia openings, updated as new roles post.
Who's Hiring
What Virginia Employers Look For
The qualifications that appear most often in senior IT support specialist jobs across Virginia.
- CompTIA Security+ or equivalent certification required for most Virginia federal-contractor roles
- Five or more years of hands-on IT support and helpdesk escalation experience
- Proficiency with enterprise ticketing and ITSM platforms, especially ServiceNow or Remedy
- Experience supporting Active Directory, Group Policy, and Microsoft 365 environments
- Active DoD security clearance or eligibility to obtain one preferred
- Strong troubleshooting skills across Windows, macOS, and virtualized desktop environments
Senior IT Support Specialist Jobs in Virginia: Frequently Asked Questions
How do you become a senior it support specialist in Virginia?
Most Virginia employers require a bachelor's degree in information technology, computer science, or a related field, though an associate degree combined with substantial experience is widely accepted. Virginia has no state-issued license specific to IT support, but CompTIA certifications such as A+, Network+, and Security+ are treated as de facto requirements, particularly for roles with federal contractors. Candidates typically advance from helpdesk or desktop support roles after building hands-on experience with enterprise environments.
Which companies hire senior it support specialists in Virginia?
Virginia senior it support specialist roles are posted by DMI, C3EL, and Expel and others right now, based on current listings on Migrate Mate as of November 2026. Northern Virginia's dense concentration of federal agencies and prime contractors makes the state one of the most consistent markets in the country for experienced IT support professionals.
Which Virginia cities have the most senior it support specialist jobs?
Roanoke, McLean, and Fairfax lead Virginia for senior it support specialist openings. Northern Virginia cities like Arlington and McLean dominate because of the high density of federal agencies and defense contractors headquartered there, while Richmond draws openings from state government and financial services employers, and Virginia Beach reflects steady demand from military installations and regional managed service providers.
Are there remote senior it support specialist jobs in Virginia?
Yes, but they are less common than in purely analytical or development roles because senior IT support often requires on-site hardware work, data center access, or in-person escalation support. About 33% of senior it support specialist openings tied to Virginia are remote or hybrid as of November 2026, with remote work most common for roles focused on remote desktop administration, cloud platform management, or Tier 2 and Tier 3 software troubleshooting.
How can I get hired as a senior it support specialist in Virginia with little or no experience?
The most realistic path is starting as a helpdesk technician or desktop support analyst at a Virginia-based managed service provider or federal contractor, then moving into senior roles after demonstrating escalation skills. Large Virginia employers such as Leidos and Booz Allen Hamilton run associate and entry-level IT programs for candidates with CompTIA A+ or Network+ credentials. Earning Security+ early is especially valuable in Virginia because it opens doors to federal-contractor environments that represent a large share of the local market.
Where can I find and apply to senior it support specialist jobs in Virginia?
You can find and apply to senior it support specialist jobs in Virginia on Migrate Mate, which lists current Virginia openings. Search the roles available, identify the ones that match your experience and location, and apply directly to the ones that fit.
See All 23 Senior IT Support Specialist Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
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