Information Systems Analyst Jobs in California

Essential Job Functions

• Provides expertise and leadership in eliciting and documenting user requirements for large, highly complex new systems or system enhancements; ensures functional and technical requirements are fully documented.

• Coordinates change management documentation and ensures that approvals are managed according to departmental procedures.

• Ensures requirements are met throughout the systems development life cycle.

• Conducts interviews, performs workflow analysis, documents scope and objectives, and leads design sessions.

• Coordinates the research of commercial software to identify products that might meet departmental requirements; analyzes and documents products' ability to meet user, functional, and technical requirements.

• Evaluates impact, performs cost/benefit analysis, analyzes constraints, and assesses risk to support go/no go and build/buy decision-making for complex systems; coordinates preparation of detailed specifications, addressing scope and boundaries of the system, data requirements, algorithms, user functions, forms and reports, workflow, interfaces, security, audit trails, and business continuity requirements.

• Coordinates development and maintenance of implementation and conversion plans, including training and test plans.

• Develops, maintains, and coordinates project plans, including project reporting.

• Develops test scenarios for complex systems; prepares user acceptance test documentation; collaborates with system users to conduct user acceptance testing.

• Coordinates the identification and resolution of complex problems.

• Coordinates unit testing, integration testing, production simulation and load testing, and network testing.

• Reviews and approves technical systems documentation and user manuals.

• Coordinates the monitoring of contractor compliance.

• Develops and reviews requests for information (RFIs), requests for proposals (RFPs), requests for quotes (RFQs), statements of works (SOWs), etc., and participates in evaluation of proposals.

• Monitors systems compliance with established IT policies, procedures, guidelines, plans and standards.

• Leads team of analysts or mentor other analysts, as required.

• Coordinates the installation of software in support of business applications, as required.

• Coordinates the preparation of hardware and software specifications for procurement, as required.

For more information about this position, please visit the class specification: Senior Information Systems Analyst.

Requirements

OPTION I:
Graduation from an accredited college or university with a bachelor's degree in Computer Science, Information Systems, or a closely related field. -AND- Two (2) years of recent, full-time, paid experience in information systems analysis and design in a centralized information technology organization.

OPTION II:
One (1) year of experience at the level of Information Systems Analyst II.

OPTION III:
Three (3) years of recent, full-time, paid experience in information systems analysis and design in a centralized information technology organization.



To receive credit for your education, include a copy of your official diploma or letter/certificate and official transcript from an accredited institution within seven (7) calendar days of the end of the filing period. Please submit documentation to nsangtani@hsh.lacounty.gov and indicate your name, the exam name, and the exam number. The document should show the date the degree was conferred and be in English; if it is in a foreign language, it must be translated and evaluated for equivalency to U.S. standards. For more information on our standards for educational documents, please visit:

https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf and https://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_ACE_Resource_Guide.pdf ;

We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.
In the County of Los Angeles, experience at the level of Information Systems Analyst II is defined as analyzes and defines requirements and business functions, designs functional systems specifications and tests and coordinates the implementation of new application systems and/or revisions to existing systems.

• Experience working for a homeless, housing, service provider and/or similar public agency.
• Two (2) years of experience managing the a team that develops training materials, such as user guides, workflows, videos, etc. and delivering training sessions/workshops to increase system literacy and translate technical system functionality into clear instructions for non-technical users.
• Two (2) years of experience managing enterprise or cloud-based business systems, including system implementations, rollouts, enhancements, and related management initiatives.
• Two (2) years of experience implementing and utilizing business process modeling and requirements management tools to document business processes, develop and manage requirements, and support IT system implementation and process improvement initiatives.
• Two (2) years of experience within the last three (3) years working with one or more of the following technologies that support Homelessness Services systems within a public agency:
  • Microsoft 365 Ecosystem: SharePoint, Power Platform, Microsoft Teams

  • Server management and cloud services such as: IIS Server, Azure Cloud, or other Cloud-based server technologies

  • Database management and data visualization software such as: Microsoft SQL Server (MSSQL), SSIS (SQL Server Integration Services, ETL), SSRS (SQL Server Reporting Services), Microsoft Power BI, Cloud-based platforms such Databricks, Snowflake, or BigQuery, or code-based analytics platforms such as R, Python, or SQL

  • Database development: experience integrating database logic into web applications such as LA-HOP, RMS, UHA, or public facing interface

Additional Information

COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

Equal Employment Opportunity/Non-Discrimination Statement:
The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit: https://employee.hr.lacounty.gov/eeo-programs/.

Testing Accommodations for Applicants:
The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit: https://hr.lacounty.gov/accessibility/.

Fair Chance:
The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

Employment Eligibility:
Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

Career PathFinder:
Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at http://career-pathfinder.hr.lacounty.gov.

Veteran’s Credit:
Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions.
For more information on veteran’s credit, please visit: https://file.lacounty.gov/SDSInter/dhr/205102_PPG_115.pdf

Revised September 2025