Technical Support Jobs in Colorado
Technical Support jobs in Colorado are concentrated in Denver, Colorado Springs, and Boulder, where technology companies, aerospace firms, and large enterprises maintain strong support operations. Employers like Lockheed Martin, Lumen Technologies, and Dish Network have long-established Colorado footprints and hire technical support professionals at every level from entry-tier help desk to senior systems support. The most in-demand specialties include IT help desk, hardware troubleshooting, cloud platform support, and enterprise software assistance. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 33+ Technical Support jobs
Your Role: Keeping the Adventure Going
At Wayfarer Vans, our relationship with customers doesn't end when they drive away in their new camper van. In many ways, that's just the beginning. As our Technical Customer Service Specialist, you'll help every Wayfarian feel supported and confident long after their Vandoff.
You'll be the friendly, knowledgeable point of contact for technical troubleshooting, warranty support, and everyday questions. More importantly, you'll look beyond individual problems to understand why they happen, identify recurring issues, and partner with engineering, production, and quality control to help prevent them. We're looking for someone who combines warmth and patience with technical curiosity, tactical follow-through, and a knack for solving problems.
Compensation & Benefits
Starting pay: $27-$29 per hour ($58,240 annually assuming 2,080 paid hours).
Eligibility for company profit sharing, estimated at approximately $14,000 annually; estimated total annual gross compensation of $74,320, depending on company performance and actual paid hours.
A 4.5-day workweek, ample paid time off, and company-performance-based benefits.
Health insurance covering 100% of employee premiums and 50% of spouse or significant other premiums.
Employee discounts on vans and gear, van campouts, shop lunches, and opportunities for professional growth.
Compensation:
$27 - $29 hourly
Responsibilities:
Technical Troubleshooting & Warranty Management
Own customer-facing technical support and warranty requests from initial contact through resolution, keeping customers informed throughout.
Diagnose common conversion issues through careful questioning, product knowledge, documentation, and collaboration with internal teams.
Coordinate warranty resolutions, including escalation to engineering, production, or quality control when appropriate.
Maintain accurate records of issues, claims, actions, timelines, and resolutions; monitor open cases and follow through to closure.
Continuous Improvement & Problem Prevention
Analyze support requests and warranty claims for recurring problems, root causes, and preventable customer confusion.
Work with operations, engineering, and quality control to share actionable findings and help prioritize design, production, and inspection improvements; technical changes remain subject to those teams’ approval.
Audit customer communications before, during, and after installation to identify missing, outdated, or poorly timed technical information.
Recommend improvements to handoffs, operating instructions, troubleshooting guides, and customer-facing educational materials.
Develop and maintain a practical knowledge base of frequent issues, diagnostic steps, and proven resolutions.
Provide a monthly summary of leading issues, trends, corrective actions, and unresolved dependencies.
Customer Communication & Education
Answer general inquiries about Wayfarer vans, processes, and philosophy via phone, email, and in person.
Explain technical concepts in clear, approachable language and educate owners about operation, care, and common troubleshooting steps.
Share recurring customer questions and communication gaps with marketing and relevant internal teams.
Walk-in Tours & Vandoffs
Lead welcoming tours and host Vandoff appointments that help new Wayfarians confidently operate their vans.
Use post-handoff support patterns to continually improve the Vandoff experience and customer resources.
General Customer Service & Sales Support
Support accessory orders, shipping, and delivery communication.
Coordinate vehicle transportation with third-party dispatchers and internal teams.
Respond to early-stage sales inquiries, qualify interest, and hand off promising leads to the sales team.
Maintain accurate CRM records in HubSpot and support clear internal handoffs.
Own customer-facing technical support and warranty requests from initial contact through resolution, keeping customers informed throughout.
Diagnose common conversion issues through careful questioning, product knowledge, documentation, and collaboration with internal teams.
Coordinate warranty resolutions, including escalation to engineering, production, or quality control when appropriate.
Maintain accurate records of issues, claims, actions, timelines, and resolutions; monitor open cases and follow through to closure.
Continuous Improvement & Problem Prevention
Analyze support requests and warranty claims for recurring problems, root causes, and preventable customer confusion.
Work with operations, engineering, and quality control to share actionable findings and help prioritize design, production, and inspection improvements; technical changes remain subject to those teams’ approval.
Audit customer communications before, during, and after installation to identify missing, outdated, or poorly timed technical information.
Recommend improvements to handoffs, operating instructions, troubleshooting guides, and customer-facing educational materials.
Develop and maintain a practical knowledge base of frequent issues, diagnostic steps, and proven resolutions.
Provide a monthly summary of leading issues, trends, corrective actions, and unresolved dependencies.
Customer Communication & Education
Answer general inquiries about Wayfarer vans, processes, and philosophy via phone, email, and in person.
Explain technical concepts in clear, approachable language and educate owners about operation, care, and common troubleshooting steps.
Share recurring customer questions and communication gaps with marketing and relevant internal teams.
Walk-in Tours & Vandoffs
Lead welcoming tours and host Vandoff appointments that help new Wayfarians confidently operate their vans.
Use post-handoff support patterns to continually improve the Vandoff experience and customer resources.
General Customer Service & Sales Support
Support accessory orders, shipping, and delivery communication.
Coordinate vehicle transportation with third-party dispatchers and internal teams.
Respond to early-stage sales inquiries, qualify interest, and hand off promising leads to the sales team.
Maintain accurate CRM records in HubSpot and support clear internal handoffs.
Qualifications:
What You Bring
2–4 years of experience in technical customer service, warranty support, troubleshooting, product support, or related work.
Mechanical or technical aptitude and a systematic approach to identifying root causes.
Strong empathy, clear communication, organization, and reliable follow-through.
Ability to collaborate across customer service, engineering, production, and quality control.
Comfort with CRM tools, documentation, and multiple simultaneous cases.
Enthusiasm for outdoor travel is a must.
About Company
Wayfarer Vans is a Colorado-based adventure vehicle company dedicated to helping people explore more freely and comfortably. We design and manufacture thoughtful camper van conversions and products that combine functionality, durability, and modern design for life on the road.
Our culture is grounded in craftsmanship, innovation, and a shared passion for adventure. We value ownership, collaboration, creativity, and continuous improvement. We believe the best work comes from people who care deeply about quality, their teammates, and the customer experience.
Our mission is simple: Wayfarer Vans builds simple, beloved camper vans.
Our vision is to inspire people to travel simply and enjoy the outdoors.
Your Role: Keeping the Adventure Going
At Wayfarer Vans, our relationship with customers doesn't end when they drive away in their new camper van. In many ways, that's just the beginning. As our Technical Customer Service Specialist, you'll help every Wayfarian feel supported and confident long after their Vandoff.
You'll be the friendly, knowledgeable point of contact for technical troubleshooting, warranty support, and everyday questions. More importantly, you'll look beyond individual problems to understand why they happen, identify recurring issues, and partner with engineering, production, and quality control to help prevent them. We're looking for someone who combines warmth and patience with technical curiosity, tactical follow-through, and a knack for solving problems.
Compensation & Benefits
Starting pay: $27-$29 per hour ($58,240 annually assuming 2,080 paid hours).
Eligibility for company profit sharing, estimated at approximately $14,000 annually; estimated total annual gross compensation of $74,320, depending on company performance and actual paid hours.
A 4.5-day workweek, ample paid time off, and company-performance-based benefits.
Health insurance covering 100% of employee premiums and 50% of spouse or significant other premiums.
Employee discounts on vans and gear, van campouts, shop lunches, and opportunities for professional growth.
Compensation:
$27 - $29 hourly
Responsibilities:
Technical Troubleshooting & Warranty Management
Own customer-facing technical support and warranty requests from initial contact through resolution, keeping customers informed throughout.
Diagnose common conversion issues through careful questioning, product knowledge, documentation, and collaboration with internal teams.
Coordinate warranty resolutions, including escalation to engineering, production, or quality control when appropriate.
Maintain accurate records of issues, claims, actions, timelines, and resolutions; monitor open cases and follow through to closure.
Continuous Improvement & Problem Prevention
Analyze support requests and warranty claims for recurring problems, root causes, and preventable customer confusion.
Work with operations, engineering, and quality control to share actionable findings and help prioritize design, production, and inspection improvements; technical changes remain subject to those teams’ approval.
Audit customer communications before, during, and after installation to identify missing, outdated, or poorly timed technical information.
Recommend improvements to handoffs, operating instructions, troubleshooting guides, and customer-facing educational materials.
Develop and maintain a practical knowledge base of frequent issues, diagnostic steps, and proven resolutions.
Provide a monthly summary of leading issues, trends, corrective actions, and unresolved dependencies.
Customer Communication & Education
Answer general inquiries about Wayfarer vans, processes, and philosophy via phone, email, and in person.
Explain technical concepts in clear, approachable language and educate owners about operation, care, and common troubleshooting steps.
Share recurring customer questions and communication gaps with marketing and relevant internal teams.
Walk-in Tours & Vandoffs
Lead welcoming tours and host Vandoff appointments that help new Wayfarians confidently operate their vans.
Use post-handoff support patterns to continually improve the Vandoff experience and customer resources.
General Customer Service & Sales Support
Support accessory orders, shipping, and delivery communication.
Coordinate vehicle transportation with third-party dispatchers and internal teams.
Respond to early-stage sales inquiries, qualify interest, and hand off promising leads to the sales team.
Maintain accurate CRM records in HubSpot and support clear internal handoffs.
Own customer-facing technical support and warranty requests from initial contact through resolution, keeping customers informed throughout.
Diagnose common conversion issues through careful questioning, product knowledge, documentation, and collaboration with internal teams.
Coordinate warranty resolutions, including escalation to engineering, production, or quality control when appropriate.
Maintain accurate records of issues, claims, actions, timelines, and resolutions; monitor open cases and follow through to closure.
Continuous Improvement & Problem Prevention
Analyze support requests and warranty claims for recurring problems, root causes, and preventable customer confusion.
Work with operations, engineering, and quality control to share actionable findings and help prioritize design, production, and inspection improvements; technical changes remain subject to those teams’ approval.
Audit customer communications before, during, and after installation to identify missing, outdated, or poorly timed technical information.
Recommend improvements to handoffs, operating instructions, troubleshooting guides, and customer-facing educational materials.
Develop and maintain a practical knowledge base of frequent issues, diagnostic steps, and proven resolutions.
Provide a monthly summary of leading issues, trends, corrective actions, and unresolved dependencies.
Customer Communication & Education
Answer general inquiries about Wayfarer vans, processes, and philosophy via phone, email, and in person.
Explain technical concepts in clear, approachable language and educate owners about operation, care, and common troubleshooting steps.
Share recurring customer questions and communication gaps with marketing and relevant internal teams.
Walk-in Tours & Vandoffs
Lead welcoming tours and host Vandoff appointments that help new Wayfarians confidently operate their vans.
Use post-handoff support patterns to continually improve the Vandoff experience and customer resources.
General Customer Service & Sales Support
Support accessory orders, shipping, and delivery communication.
Coordinate vehicle transportation with third-party dispatchers and internal teams.
Respond to early-stage sales inquiries, qualify interest, and hand off promising leads to the sales team.
Maintain accurate CRM records in HubSpot and support clear internal handoffs.
Qualifications:
What You Bring
2–4 years of experience in technical customer service, warranty support, troubleshooting, product support, or related work.
Mechanical or technical aptitude and a systematic approach to identifying root causes.
Strong empathy, clear communication, organization, and reliable follow-through.
Ability to collaborate across customer service, engineering, production, and quality control.
Comfort with CRM tools, documentation, and multiple simultaneous cases.
Enthusiasm for outdoor travel is a must.
About Company
Wayfarer Vans is a Colorado-based adventure vehicle company dedicated to helping people explore more freely and comfortably. We design and manufacture thoughtful camper van conversions and products that combine functionality, durability, and modern design for life on the road.
Our culture is grounded in craftsmanship, innovation, and a shared passion for adventure. We value ownership, collaboration, creativity, and continuous improvement. We believe the best work comes from people who care deeply about quality, their teammates, and the customer experience.
Our mission is simple: Wayfarer Vans builds simple, beloved camper vans.
Our vision is to inspire people to travel simply and enjoy the outdoors.
See All 33 Technical Support Jobs in Colorado
Find roles in Colorado that match your experience and apply in just a few clicks.
Find Technical Support JobsTechnical Support Jobs by City in Colorado
Where Colorado roles are concentrated, by current openings.
Technical Support Job Market in Colorado
A snapshot from current Colorado openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Consulting & Professional Services
What Colorado Employers Look For
The qualifications that appear most often in technical support jobs across Colorado.
- CompTIA A+ or equivalent certification preferred by most Colorado IT employers
- Proficiency troubleshooting Windows and macOS operating systems in a business environment
- Experience with ticketing systems such as ServiceNow, Zendesk, or Jira
- Strong written and verbal communication skills for end-user and client interaction
- Ability to diagnose hardware, software, and network connectivity issues independently
- Associate or bachelor's degree in information technology, computer science, or a related field
Technical Support Jobs in Colorado: Frequently Asked Questions
How do you become a technical support in Colorado?
Most Colorado employers hire technical support professionals who hold a CompTIA A+ certification, which is the industry-recognized baseline credential for the role. Colorado has no state-issued license specific to technical support work, so the path centers on earning vendor-neutral certifications, completing an associate or bachelor's degree in information technology or a related field, and building hands-on experience through internships or entry-level help desk positions at Colorado technology companies or university IT departments.
Which companies hire technical supports in Colorado?
Companies currently hiring technical supports in Colorado include Trimble, L3Harris, and Propeller, per current listings on Migrate Mate as of November 2026. Colorado's mix of aerospace contractors, telecommunications firms, and cloud-technology companies creates consistent demand for technical support roles at multiple experience levels.
Which Colorado cities have the most technical support jobs?
Denver, Colorado Springs, and Pueblo have the most technical support openings in Colorado. Denver anchors the market as the state's largest technology and corporate hub, while Colorado Springs benefits from a heavy concentration of defense contractors and military installations, and Boulder draws demand from its dense cluster of software and biotech companies.
Are there remote technical support jobs in Colorado?
Yes, and more than most fields, because much of the work involves resolving software, cloud, and connectivity issues that can be handled entirely over remote-access tools. About 56% of technical support openings tied to Colorado are remote or hybrid as of November 2026, reflecting how broadly employers in the state have adopted distributed support models. Roles focused on SaaS platforms and cloud infrastructure tend to carry the highest share of fully remote options.
How can I get hired as a technical support in Colorado with little or no experience?
The most realistic entry path is landing a tier-one help desk role, which Colorado employers regularly fill with candidates who hold a CompTIA A+ certification even without prior job experience. Large Colorado employers like Lumen Technologies and state government agencies post associate-level IT support positions that function as structured entry points. Candidates coming from customer service, retail electronics, or administrative roles have a natural advantage when they pair that background with a recognized certification or a completed IT program from a community college such as Community College of Denver.
Where can I find and apply to technical support jobs in Colorado?
You can find and apply to technical support jobs in Colorado on Migrate Mate, which lists current Colorado openings across the state's major hiring metros and industries. Search the roles that match your experience level and specialty, then apply directly to whichever positions fit your background and goals.
See All 33 Technical Support Jobs in Colorado
Find roles in Colorado that match your experience and apply in just a few clicks.
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