Technical Support Jobs in North Carolina

Technical support jobs in North Carolina are concentrated in the Research Triangle, Charlotte, and Greensboro, where companies like Lenovo, Cisco, and Duke Energy maintain large operations and hire steadily at every level from help desk to senior systems support. Demand is strongest in IT infrastructure support, enterprise software troubleshooting, and hardware diagnostics, reflecting the state's dense mix of technology firms, financial services companies, and major research institutions. Openings run from entry-level tier-one roles to senior technical support engineers managing complex enterprise environments. Scan the live roles below and apply to whichever ones fit.

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Overview

Open roles55
Top employerSpectrum
Top cityCharlotte, NC
Cities hiring20
Work type35% Remote
Top industryManufacturing

Showing 5 of 55+ Technical Support jobs

Amentum
Senior Finished Intelligence Technical Editor / Production Support Staff Member
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Amentum
Added 1d ago
Senior Finished Intelligence Technical Editor / Production Support Staff Member
Amentum
Charlotte, North Carolina
Corporate Training
Corporate Training & Learning Development
Teaching & Instruction
$90k - $102k/yr
Master's degree

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Vinfast US
Field Technical Support Engineer
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Vinfast US
Added 1d ago
Field Technical Support Engineer
Vinfast US
Raleigh, North Carolina
Customer Support
Solutions Engineering & Architecture
Technical Product & Program Management
Technical Program Management
51-200

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Prolec-GE Waukesha, Inc.
Technical Support Specialist
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Prolec-GE Waukesha, Inc.
Added 2d ago
Technical Support Specialist
Prolec-GE Waukesha, Inc.
Goldsboro, North Carolina
IT Support
Solutions Engineering & Architecture
Technical Program Management
$72k - $84k/yr
Associate's degree in computer science

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Pay Tel Communications, Inc.
Technical Support Specialist, Level 1
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Pay Tel Communications, Inc.
Added 2d ago
Technical Support Specialist, Level 1
Pay Tel Communications, Inc.
Greensboro, North Carolina
IT Support
Solutions Engineering & Architecture
Technical Program Management
$26.5 - $36/hr
On-Site
High school diploma or GED
51-200

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Amazon.com
Bilingual Technical Customer Support, Ring, Ring
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Amazon.com
Added 2d ago
Bilingual Technical Customer Support, Ring, Ring
Amazon.com
North Carolina
Customer Service
IT Support
$19.13 - $27.21/hr
10,000+

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See All 55 Technical Support Jobs in North Carolina

Find roles in North Carolina that match your experience and apply in just a few clicks.

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Technical Support Jobs by City in North Carolina

Where North Carolina roles are concentrated, by current openings.

Charlotte
17 jobs
Raleigh
8 jobs
Greensboro
3 jobs
Morrisville
3 jobs
Randleman
2 jobs
High Point
2 jobs
Wilkesboro
2 jobs
Cary
1 job
Denver
1 job

Technical Support Job Market in North Carolina

A snapshot from current North Carolina openings, updated as new roles post.

Who's Hiring

Spectrum
Spectrum2 open roles
Billy Graham
Billy Graham2 open roles
Keystone Technologies
Keystone Technologies2 open roles

Top Industries Hiring

  • Manufacturing
  • Telecommunications
  • Technology & Software

What North Carolina Employers Look For

The qualifications that appear most often in technical support jobs across North Carolina.

  • Proven experience diagnosing and resolving hardware, software, and network issues
  • CompTIA A+, Network+, or equivalent industry certification preferred by most employers
  • Proficiency with ticketing systems such as ServiceNow, Jira, or Zendesk
  • Strong communication skills for supporting end users across technical skill levels
  • Familiarity with Windows, macOS, and common enterprise productivity software environments
  • Associate degree or bachelor's degree in information technology, computer science, or a related field

Technical Support Jobs in North Carolina: Frequently Asked Questions

How do you become a technical support in North Carolina?

North Carolina does not require a state-issued license to work in technical support, so entry typically starts with a relevant degree or industry certification. Most employers in the Research Triangle and Charlotte hire candidates who hold CompTIA A+, Network+, or Microsoft certifications alongside an associate or bachelor's degree in information technology. Building hands-on experience through help desk roles, internships at North Carolina technology firms, or community college IT programs strengthens a candidate's profile considerably.

Which companies hire technical supports in North Carolina?

Companies currently hiring technical supports in North Carolina include Spectrum, Billy Graham, and Keystone Technologies, per current listings on Migrate Mate as of September 2026. North Carolina's concentration of technology companies, large university systems, and financial services firms in Charlotte and the Research Triangle keeps demand for technical support professionals consistently strong year-round.

Which North Carolina cities have the most technical support jobs?

The cities with the most technical support openings in North Carolina are Charlotte, Raleigh, and North Carolina. The Research Triangle anchors much of the demand, driven by the concentration of technology companies, pharmaceutical firms, and major research universities in and around Raleigh, Durham, and the greater Cary area, while Charlotte's large financial services and corporate sector generates steady openings in enterprise and desktop support.

Are there remote technical support jobs in North Carolina?

Yes, and more than many fields, since a significant portion of technical support work involves resolving issues through remote access tools and ticketing systems rather than on-site visits. About 70% of technical support openings tied to North Carolina are remote or hybrid as of September 2026, reflecting strong employer adoption of distributed support models. Tier-two and tier-three support roles focused on software, cloud platforms, and enterprise applications are the most likely to be fully remote.

How can I get hired as a technical support in North Carolina with little or no experience?

The most realistic entry path is a tier-one help desk role, which most large North Carolina employers in the Research Triangle and Charlotte staff without requiring prior professional experience. Companies like Lenovo and major university IT departments in the area run associate or student technician programs that give candidates their first hands-on environment. Lateral moves from customer service, call center, or retail electronics roles are common stepping stones, and earning a CompTIA A+ certification before applying gives candidates a clear credential advantage.

Where can I find and apply to technical support jobs in North Carolina?

You can find and apply to technical support jobs in North Carolina on Migrate Mate, which lists current openings from employers hiring in the state right now. Search the listings, identify the roles that match your experience and target location, and apply directly to the ones that fit.

See All 55 Technical Support Jobs in North Carolina

Find roles in North Carolina that match your experience and apply in just a few clicks.

Find Technical Support Jobs