Technical Support Jobs in California
Technical Support jobs in California are among the most active in the country, concentrated in the technology, enterprise software, and cloud infrastructure sectors that define the state's economy, with openings at every level from entry-level help desk to senior systems support engineer. The largest hiring hubs are the San Francisco Bay Area, Los Angeles, and San Diego, where companies like Apple, Salesforce, and Qualcomm maintain large technical workforces. The most in-demand specialties right now are SaaS product support, IT infrastructure troubleshooting, and customer-facing technical escalation roles. Scan the live roles below and apply to whichever ones fit.
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Company:
Qualcomm Technologies, Inc.Job Area:
Operations Group, Operations Group > Test Equipment Coordination/PlanningGeneral Summary:
Provide technical support and maintain all electronic measurement, test platforms and test equipment (M&TE), for engineering and manufacturing areas. Support M&TE software and operating systems integrations by diagnosing and troubleshooting common problems.
Minimum Qualifications:
- Bachelor's degree and 1+ year of relevant operations experience.
Associate's degree and 3+ years of relevant operations experience.
OR
High School Diploma or equivalent and 5+ years of relevant operations experience.
- Completed advanced degree in a relevant field may be substituted for up to one year (Master’s = one year) of work experience.
Key Responsibilities:
Equipment Lifecycle Management
- Install, configure, deploy, and maintain measurement and test equipment (M&TE) across engineering and laboratory environments.
- Support equipment onboarding, relocation, retirement, and asset disposition activities.
- Ensure all M&TE assets are accurately tracked within inventory management systems and enterprise databases.
- Maintain equipment documentation, configurations, warranty records, and technical specifications.
Calibration & Compliance Support
- Coordinate calibration recalls and preventive maintenance activities to maintain compliance requirements.
- Track calibration schedules and ensure equipment availability while minimizing operational disruption.
- Assist with audit readiness activities and support compliance initiatives related to equipment management.
- Monitor equipment status and escalation of overdue calibration or maintenance requirements.
Technical Troubleshooting & Support
- Provide first-level and intermediate technical support for laboratory instrumentation, test systems, and associated software.
- Diagnose and resolve hardware, software, operating system, and connectivity issues affecting M&TE.
- Investigate system performance, reliability issues, and user-reported incidents.
- Escalate complex technical issues to IT organizations, engineering teams, manufacturers, or external service providers as necessary.
- Support root cause investigations and corrective actions to prevent recurring failures.
Laboratory & Engineering Support
- Support engineering project activities requiring installation, configuration, and validation of test equipment.
- Assist engineers with laboratory setup, instrumentation connectivity, and test environment readiness.
- Support network-attached instruments including configuration, access, security, and connectivity troubleshooting.
- Collaborate with engineering teams to optimize equipment utilization and operational efficiency.
Systems & Software Administration
- Install, configure, and maintain operating systems, drivers, firmware, and software applications supporting M&TE.
- Support Windows, Linux, and macOS environments used within laboratory and engineering operations.
- Assist with software licensing, updates, patches, and version control activities.
- Monitor system health and maintain operational availability of supported equipment and applications.
Customer Support & Documentation
- Serve as the primary point of contact for M&TE-related support requests.
- Respond to customer inquiries in a timely and professional manner.
- Document incidents, resolutions, preventive actions, and support activities within ticketing systems.
- Develop and maintain technical procedures, user guides, and troubleshooting documentation.
- Assist in creating and delivering training materials for equipment users and support personnel.
Continuous Improvement
- Identify opportunities to improve equipment reliability, inventory accuracy, calibration compliance, and service delivery.
- Participate in process improvement initiatives involving automation, digital asset management, and data integrity.
- Support implementation of new tools, technologies, and operational best practices.
Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here . Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
Pay range and Other Compensation & Benefits :
$26.95 - $40.45The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this link .
If you would like more information about this role, please contact Qualcomm Careers .
See All 163+ Technical Support Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
Find Technical Support JobsTechnical Support Jobs by City in California
Where California roles are concentrated, by current openings.
Technical Support Job Market in California
A snapshot from current California openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Technology & Software14
- Cybersecurity3
- Electronics & Hardware3
- Science & Research2
- Banking & Financial Services2
What California Employers Look For
The qualifications that appear most often in technical support jobs across California.
- CompTIA A+ or equivalent industry certification preferred by most California employers
- One or more years of hands-on technical support or help desk experience
- Proficiency troubleshooting Windows, macOS, or enterprise cloud-based environments
- Strong written and verbal communication skills for ticket documentation and end-user interaction
- Experience with ITSM platforms such as ServiceNow, Zendesk, or Jira Service Management
- Associate or bachelor's degree in information technology, computer science, or a related field
Technical Support Jobs in California: Frequently Asked Questions
How do you become a technical support in California?
Most technical support roles in California require at minimum a high school diploma plus a recognized industry certification such as CompTIA A+ or Google IT Support Professional Certificate, which serve as the practical credential employers use to screen candidates. California has no state-issued license for general technical support work, so certifications and demonstrated hands-on skills carry the most weight. Many candidates complete a two-year associate program at a California community college before entering the field.
Which companies hire technical supports in California?
California technical support roles are posted by Fortinet, Amazon Web Services, and Zero Impact Solutions and others right now, based on current listings on Migrate Mate as of November 2026. California's concentration of enterprise technology headquarters and large SaaS companies means the state consistently produces more technical support openings than almost any other.
Which California cities have the most technical support jobs?
San Diego, San Francisco, and Los Angeles are the California cities with the most technical support openings. The Bay Area leads because of its density of technology company headquarters and enterprise software firms, while Los Angeles draws volume from media tech, aerospace, and large enterprise IT departments, and San Diego's defense contractors and biotech sector generate steady demand for infrastructure and systems support roles.
Are there remote technical support jobs in California?
Yes, and more than most fields. About 49% of technical support openings tied to California are remote or hybrid as of November 2026, reflecting how much of the role centers on resolving software, cloud, and network issues that don't require physical presence. The positions most consistently offered remotely are SaaS product support, IT help desk Tier 1 and Tier 2, and enterprise application troubleshooting roles.
How can I get hired as a technical support in California with little or no experience?
The most realistic entry path is earning a CompTIA A+ certification and applying for Tier 1 help desk or desktop support associate roles at large California employers such as major tech firms, university IT departments, or managed service providers that run structured onboarding cohorts for new staff. Companies like Salesforce and UC campuses across California regularly hire candidates without extensive prior experience into associate support roles. Candidates who can demonstrate home lab work, a completed Google IT Support Professional Certificate, or prior customer service experience in a technical context have a clear edge over applicants with neither credentials nor experience.
Where can I find and apply to technical support jobs in California?
You can find and apply to technical support jobs in California on Migrate Mate, which lists current California openings updated in real time. Search the listings for roles that match your experience level, preferred location, and whether you want on-site or remote work, then apply directly to the ones that fit your background.
See All 163+ Technical Support Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
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