Technical Support Jobs in Virginia
Technical Support jobs in Virginia are in strong demand, concentrated in the state's defense contracting, federal IT services, and cloud computing sectors, with openings from entry-level helpdesk roles to senior systems engineers. Northern Virginia, Richmond, and Virginia Beach are the primary hiring hubs, where employers like Leidos, Booz Allen Hamilton, and General Dynamics IT maintain large workforces. The most consistently sought specialties include cybersecurity support, network administration, and cloud infrastructure troubleshooting. See the openings below and apply to the ones that match your experience.
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Description
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
Northrop Grumman’s Space Sector is seeking a Manager Engineering Technical Support – Level 1 to join our team in Dulles, VA.
This position takes the form of an additional functional management role overlaying a candidate’s current technical role. It offers approximately 15-20% coverage for performing functional management duties. For the remaining coverage, the candidate will continue performing his/her current direct program role. Candidate must be able to retain his/her current program role upon assumption of this management position.
The successful candidate will be able to demonstrate sustainable top performance, a commitment to ethics and integrity, skill with people and communications, and the ability to innovate. The ideal candidate will possess the ability to balance programmatic needs to deliver results within cost, schedule, and quality constraints while encouraging and rewarding high performance, innovative behavior, and adherence to Northrop Grumman values through all levels of the organization. Demonstrated abilities to build effective teams with high levels of engagement, including mentoring and coaching, are a must. Excellent verbal and written communication skills are required.
This position will work a 9/80 schedule, with every other Friday off.
In this job, you will:
- Providing the people, processes and tools to meet the current and future needs of the programs and technologies within the portfolio
- Supervising, mentoring, overseeing assignments, and supporting career development of employees in the Engineering Technician role
- Providing functional oversight across multiple supported programs, including bid and proposal inputs for future work, independent technical reviews of major programs and R&D projects as well as organizational budget management
- Establishing and maintaining discipline-specific processes and tools
- Facilitating process improvement initiatives including the implementation and monitoring of metrics and best practices.
- Candidate must currently have and be able to maintain a full-time technical program role in addition to the management duties of this position.
Basic Qualifications:
- Bachelor’s degree with 5 years of professional experience – OR – Master’s degree with 3 years of professional experience. Will consider an additional 4+ years of experience in lieu of degree.
- Requires an active Top Secret/Sensitive Compartmented Information (SCI) clearance at time of application
- Proven experience in people- and technical-leadership roles in either program or functional environments
- Working knowledge of engineering staffing, metrics, training, resources, processes, and tools
- Strong organizational, interpersonal, and communication skills (verbally and written) with the ability to communicate effectively with all levels of management and individual contributors
Preferred Qualifications:
- Experience leading diverse technical teams across multiple locations
- Experience as a technical leader and visionary
- Strong background in mechanical design, manufacturing, or environmental test
- Knowledge of tracking budgets and providing cost estimates
- Experience in an Aerospace Manufacturing environment
- Ability to operate and run machine equipment such as Vertical mill and Lathe Machine
Curious about all the exciting developments with the Northrop Grumman Space Sector? Click the link below:
https://www.northropgrumman.com/space
Working at Northrop Grumman is more than just a paycheck. We offer a comprehensive Total Rewards and benefits package designed to help you thrive at work and in life. For more information on our Total Rewards package, please visit our Total Rewards site.
Northrop Grumman Total Rewards
See All 50 Technical Support Jobs in Virginia
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Find Technical Support JobsTechnical Support Jobs by City in Virginia
Where Virginia roles are concentrated, by current openings.
Technical Support Job Market in Virginia
A snapshot from current Virginia openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Technology & Software
What Virginia Employers Look For
The qualifications that appear most often in technical support jobs across Virginia.
- CompTIA A+, Network+, or Security+ certification recognized by Virginia federal contractors
- One or more years of helpdesk, desktop support, or IT service desk experience
- Proficiency with ticketing systems such as ServiceNow, Remedy, or Jira
- Active or obtainable U.S. security clearance for roles supporting Virginia federal agencies
- Working knowledge of Windows and Linux operating systems and basic networking protocols
- Strong written and verbal communication skills for end-user and stakeholder support
Technical Support Jobs in Virginia: Frequently Asked Questions
How do you become a technical support in Virginia?
Most technical support roles in Virginia require a high school diploma or associate degree in information technology or a related field, combined with a foundational certification such as CompTIA A+ or Network+. Virginia does not issue a state license specific to IT support, but federal contractor roles common in Northern Virginia often require candidates to hold or be eligible for a government security clearance. Building hands-on experience through internships or community college IT programs strengthens early applications significantly.
Which companies hire technical supports in Virginia?
Companies currently hiring technical supports in Virginia include Amazon Web Services, People, Technology & Processes, and Peraton, per current listings on Migrate Mate as of November 2026. Northern Virginia's dense concentration of federal agencies and defense contractors means many of these employers require candidates who can obtain or already hold a security clearance.
Which Virginia cities have the most technical support jobs?
The Virginia cities with the most technical support openings are Arlington, Herndon, and Richmond. Northern Virginia leads because of its unmatched density of federal agencies, defense contractors, and cloud infrastructure providers, while Richmond's financial services sector and Virginia Beach's military and government installations drive consistent demand in those markets.
Are there remote technical support jobs in Virginia?
Yes, and more than many fields, because much of technical support work involves resolving issues over phone, chat, or remote desktop tools rather than on-site hardware. About 30% of technical support openings tied to Virginia are remote or hybrid as of November 2026, reflecting strong employer flexibility for tier-one helpdesk and cloud support roles. Positions requiring physical hardware access or a security-cleared facility remain predominantly on-site.
How can I get hired as a technical support in Virginia with little or no experience?
The most realistic entry path is earning a CompTIA A+ certification and applying to entry-level helpdesk or IT support specialist roles at Virginia's large federal contractors and managed service providers, which regularly hire candidates without prior professional experience. Employers like Leidos and Booz Allen Hamilton run associate and rotational programs for early-career candidates. Community colleges across Northern Virginia and the Richmond area offer short-term IT support certificate programs that align directly with what these employers screen for.
Where can I find and apply to technical support jobs in Virginia?
You can find and apply to technical support jobs in Virginia on Migrate Mate, which lists current Virginia openings across the state's major hiring hubs. Search the listings for roles that fit your experience level and specialization, then apply directly to the ones that match.
See All 50 Technical Support Jobs in Virginia
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