IT Support Engineer Jobs in New York
IT Support Engineer jobs in New York are among the most active in the country, concentrated in financial services, healthcare systems, media, and enterprise technology firms, with openings at every level from help desk and entry-level technician through senior systems engineer. The heaviest hiring is in New York City, with additional demand in Albany and Buffalo, where anchor employers like JPMorgan Chase, New York-Presbyterian, and IBM maintain large IT operations. The most in-demand specialties in New York listings are cloud infrastructure support, endpoint management, and cybersecurity operations. Find a role that fits below and apply directly.
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Showing 5 of 219+ IT Support Engineer jobs
DESCRIPTION
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.
Key job responsibilities
Responsibilities include, but are not limited to:
- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
- Ensuring infrastructure networking and computing systems remain available during production hours.
- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
- Managing local technical projects.
- Maintaining or creating policies, procedures, and processes.
- Identifying root-causes of operational issues and process inefficiencies.
- Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- High school or equivalent diploma
- Bachelor's degree, or experience in one or more IT related fields including networking, Linux administration, Microsoft administration, and/or Cisco network configuration and management
PREFERRED QUALIFICATIONS
- 2+ years of computer networking experience
- Experience supporting video conference and teleconference equipment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, NY, Bronx - 28.00 - 45.00 USD hourly
DESCRIPTION
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.
Key job responsibilities
Responsibilities include, but are not limited to:
- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
- Ensuring infrastructure networking and computing systems remain available during production hours.
- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
- Managing local technical projects.
- Maintaining or creating policies, procedures, and processes.
- Identifying root-causes of operational issues and process inefficiencies.
- Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- High school or equivalent diploma
- Bachelor's degree, or experience in one or more IT related fields including networking, Linux administration, Microsoft administration, and/or Cisco network configuration and management
PREFERRED QUALIFICATIONS
- 2+ years of computer networking experience
- Experience supporting video conference and teleconference equipment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, NY, Bronx - 28.00 - 45.00 USD hourly
See All 219+ IT Support Engineer Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find IT Support Engineer JobsIT Support Engineer Jobs by City in New York
Where New York roles are concentrated, by current openings.
IT Support Engineer Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- Point7210
- Hudson River Trading8
- Bank of China USA6
- CB206
- Palantir Technologies6
Top Industries Hiring
- Technology & Software94
- Investment & Asset Management34
- Consulting & Professional Services18
- Banking & Financial Services13
- Law & Legal Services13
What New York Employers Look For
The qualifications that appear most often in IT support engineer jobs across New York.
- CompTIA A+ or Network+ certification recognized by New York enterprise employers
- Associate or bachelor's degree in information technology, computer science, or related field
- Hands-on experience supporting Windows and macOS environments in a corporate setting
- Proficiency with ticketing systems such as ServiceNow, Jira Service Management, or Remedy
- Working knowledge of Active Directory, Microsoft 365, and basic networking protocols
- Strong verbal communication skills for end-user support in fast-paced New York environments
IT Support Engineer Jobs in New York: Frequently Asked Questions
How do you become a it support engineer in New York?
No state-issued license is required to work as an it support engineer in New York, so the path runs through education and vendor certifications. Most New York employers expect at least an associate degree in information technology or a related field, combined with CompTIA A+ as a baseline credential. Earning Network+ or a Microsoft certification strengthens your application considerably in New York's competitive enterprise market, particularly in finance and healthcare.
How much do IT support engineers make in New York?
IT support engineers in New York earn a median of about $72,560 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $46,620 for the lowest 10% to over $109,340 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it support engineers in New York?
Employers hiring it support engineers in New York right now include Point72, Hudson River Trading, and Bank of China USA, based on current listings on Migrate Mate as of June 2026. New York's concentration of large financial institutions, hospital networks, and media companies means demand is steady across both large enterprise IT departments and managed service providers serving smaller firms.
Which New York cities have the most it support engineer jobs?
New York, New York, and Buffalo have the most it support engineer openings in New York. New York City accounts for the bulk of listings given the density of corporate headquarters, major hospital systems, and financial institutions headquartered there, while Albany's concentration of state government agencies and Buffalo's growing healthcare and manufacturing sectors drive demand in those markets.
Are there remote it support engineer jobs in New York?
Yes, but they're limited, since much of the role involves hands-on hardware troubleshooting, on-site user support, and data center work that cannot be done remotely. About 23% of it support engineer openings tied to New York are remote or hybrid as of June 2026. The tasks most likely to go remote are tier-one software triage, remote desktop support, and cloud platform monitoring.
How can I get hired as a it support engineer in New York with little or no experience?
The most realistic entry path in New York is landing a help desk technician or desktop support associate role, which large employers like New York City Health and Hospitals and major financial institutions use as a direct feeder into engineering tracks. CompTIA A+ certification gives candidates without experience a concrete credential that New York employers recognize, and many IT staffing firms operating in the city place entry-level candidates with corporate clients on contract-to-hire arrangements that build real enterprise exposure quickly.
Where can I find and apply to it support engineer jobs in New York?
You can find and apply to it support engineer jobs in New York on Migrate Mate, which lists current New York openings from employers actively hiring. Find the roles that fit your background and apply directly to each one.
See All 219+ IT Support Engineer Jobs in New York
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