IT Support Engineer Jobs in New York
IT Support Engineer jobs in New York are among the most active in the country, concentrated in financial services, healthcare systems, media, and enterprise technology firms, with openings at every level from help desk and entry-level technician through senior systems engineer. The heaviest hiring is in New York City, with additional demand in Albany and Buffalo, where anchor employers like JPMorgan Chase, New York-Presbyterian, and IBM maintain large IT operations. The most in-demand specialties in New York listings are cloud infrastructure support, endpoint management, and cybersecurity operations. Find a role that fits below and apply directly.
Find IT Support Engineer JobsOverview
Showing 5 of 81+ IT Support Engineer jobs
cb20 is an award-winning provider of managed IT and audio-visual services, proudly serving organizations across New York, Massachusetts, and the greater New England region. With over 30 years of experience, a team of world-class engineers, and trusted partnerships with the world’s leading hardware and software providers, we deliver confidence, security, and above all "An Experience Above".
cb20 won the Albany Business Review Best Places to Work and Albany Times Union Top Places to Work five years in a row. In 2025, cb20 achieved the #1 spot in the over 100 category at the ABR Best Places to Work event. People are cb20's greatest asset.
We are seeking a skilled and motivated Lab/Manufacturing IT Support Technician to join our team. This position is responsible for delivering outstanding manufacturing IT support to our customers across IT infrastructure, end-user services. The ideal candidate will have a strong background in help desk operations, managed services, and AV support in both remote and onsite environments.
Key Responsibilities can include:
- Provide technical leadership and subject matter expertise for IT manufacturing and lab support initiatives
- Provide IT technical support for manufacturing process areas, clean rooms, and lab environments
- Coordinate and facilitate IT support with corporate teams pertaining to any issues for manufacturing and lab users
- Onboard supplied vendor computer systems to ensure compliance with company policies
- Setup and configure company provided systems for lab/manufacturing use
- Assist lab/manufacturing teams during equipment qualifications
- Maintain assigned support and incident tickets as per established SLAs
- Test manufacturing systems to ensure functionality before events or meetings.
- Diagnose and resolve issues
- Perform routine maintenance checks on equipment.
- Replace or repair damaged components
Training & User Support
- Train users on systems as needed
- Create simple user guides or cheat sheets for non-technical staff
- Offer basic troubleshooting support over phone, email, or chat
Required Skills & Qualifications:
- Proven expertise in help desk operations, end-user support, wireless networking, and managed IT services.
- Hands-on experience with installing and supporting manufacturing systems and infrastructure hardware.
- Strong understanding of Microsoft Operating Systems and basic networking protocols.
- Excellent troubleshooting, documentation, and communication skills.
- Ability to work independently and as part of a team in fast-paced environments.
- Willingness to provide after-hours support and participate in on-call rotations.
cb20 is an award-winning provider of managed IT and audio-visual services, proudly serving organizations across New York, Massachusetts, and the greater New England region. With over 30 years of experience, a team of world-class engineers, and trusted partnerships with the world’s leading hardware and software providers, we deliver confidence, security, and above all "An Experience Above".
cb20 won the Albany Business Review Best Places to Work and Albany Times Union Top Places to Work five years in a row. In 2025, cb20 achieved the #1 spot in the over 100 category at the ABR Best Places to Work event. People are cb20's greatest asset.
We are seeking a skilled and motivated Lab/Manufacturing IT Support Technician to join our team. This position is responsible for delivering outstanding manufacturing IT support to our customers across IT infrastructure, end-user services. The ideal candidate will have a strong background in help desk operations, managed services, and AV support in both remote and onsite environments.
Key Responsibilities can include:
- Provide technical leadership and subject matter expertise for IT manufacturing and lab support initiatives
- Provide IT technical support for manufacturing process areas, clean rooms, and lab environments
- Coordinate and facilitate IT support with corporate teams pertaining to any issues for manufacturing and lab users
- Onboard supplied vendor computer systems to ensure compliance with company policies
- Setup and configure company provided systems for lab/manufacturing use
- Assist lab/manufacturing teams during equipment qualifications
- Maintain assigned support and incident tickets as per established SLAs
- Test manufacturing systems to ensure functionality before events or meetings.
- Diagnose and resolve issues
- Perform routine maintenance checks on equipment.
- Replace or repair damaged components
Training & User Support
- Train users on systems as needed
- Create simple user guides or cheat sheets for non-technical staff
- Offer basic troubleshooting support over phone, email, or chat
Required Skills & Qualifications:
- Proven expertise in help desk operations, end-user support, wireless networking, and managed IT services.
- Hands-on experience with installing and supporting manufacturing systems and infrastructure hardware.
- Strong understanding of Microsoft Operating Systems and basic networking protocols.
- Excellent troubleshooting, documentation, and communication skills.
- Ability to work independently and as part of a team in fast-paced environments.
- Willingness to provide after-hours support and participate in on-call rotations.
See All 81 IT Support Engineer Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find IT Support Engineer JobsIT Support Engineer Jobs by City in New York
Where New York roles are concentrated, by current openings.
IT Support Engineer Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Insurance
- Science & Research
- Technology & Software
- Investment & Asset Management
What New York Employers Look For
The qualifications that appear most often in IT support engineer jobs across New York.
- CompTIA A+ or Network+ certification recognized by New York enterprise employers
- Associate or bachelor's degree in information technology, computer science, or related field
- Hands-on experience supporting Windows and macOS environments in a corporate setting
- Proficiency with ticketing systems such as ServiceNow, Jira Service Management, or Remedy
- Working knowledge of Active Directory, Microsoft 365, and basic networking protocols
- Strong verbal communication skills for end-user support in fast-paced New York environments
IT Support Engineer Jobs in New York: Frequently Asked Questions
How do you become a it support engineer in New York?
No state-issued license is required to work as an it support engineer in New York, so the path runs through education and vendor certifications. Most New York employers expect at least an associate degree in information technology or a related field, combined with CompTIA A+ as a baseline credential. Earning Network+ or a Microsoft certification strengthens your application considerably in New York's competitive enterprise market, particularly in finance and healthcare.
How much do IT support engineers make in New York?
IT support engineers in New York earn a median of about $72,560 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $46,620 for the lowest 10% to over $109,340 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it support engineers in New York?
Employers hiring it support engineers in New York right now include CB20, HCLTech, and Parsons, based on current listings on Migrate Mate as of September 2026. New York's concentration of large financial institutions, hospital networks, and media companies means demand is steady across both large enterprise IT departments and managed service providers serving smaller firms.
Which New York cities have the most it support engineer jobs?
New York, Bronx, and Latham have the most it support engineer openings in New York. New York City accounts for the bulk of listings given the density of corporate headquarters, major hospital systems, and financial institutions headquartered there, while Albany's concentration of state government agencies and Buffalo's growing healthcare and manufacturing sectors drive demand in those markets.
Are there remote it support engineer jobs in New York?
Yes, but they're limited, since much of the role involves hands-on hardware troubleshooting, on-site user support, and data center work that cannot be done remotely. About 46% of it support engineer openings tied to New York are remote or hybrid as of September 2026. The tasks most likely to go remote are tier-one software triage, remote desktop support, and cloud platform monitoring.
How can I get hired as a it support engineer in New York with little or no experience?
The most realistic entry path in New York is landing a help desk technician or desktop support associate role, which large employers like New York City Health and Hospitals and major financial institutions use as a direct feeder into engineering tracks. CompTIA A+ certification gives candidates without experience a concrete credential that New York employers recognize, and many IT staffing firms operating in the city place entry-level candidates with corporate clients on contract-to-hire arrangements that build real enterprise exposure quickly.
Where can I find and apply to it support engineer jobs in New York?
You can find and apply to it support engineer jobs in New York on Migrate Mate, which lists current New York openings from employers actively hiring. Find the roles that fit your background and apply directly to each one.
See All 81 IT Support Engineer Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find IT Support Engineer Jobs