Data Center Technician Jobs in New York
Data Center Technician jobs in New York are in strong and consistent demand, concentrated in financial services, cloud infrastructure, media, and enterprise IT sectors, with openings at every level from entry-level technician to senior systems engineer. The greatest hiring activity is in New York City, particularly in Manhattan and the outer boroughs, along with significant activity in White Plains and Buffalo. Well-established employers with lasting data center operations in New York include IBM, Verizon, and JPMorgan Chase. The most in-demand specialties are hardware maintenance, network infrastructure support, and physical security and power systems management. Find a role that fits below and apply directly.
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INTRODUCTION
DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve technology performance, and allow focus on core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX.
DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.
ROLE AND RESPONSIBILITIES
The Data Center Technician II provides an overall focus on positive proactive end-user customer service through phone, email, face-to-face, and our internal case management systems. Maintains accurate chain-of-custody logs of incoming and outgoing customer packages and ensures facility cleanliness. As a member of the Operations Team, the Data Center Technician II is expected to handle trouble tickets and remote hands requests from inception through resolution. Data Center Technicians are tasked with the installation of a variety of circuits, including Ethernet, Sonet, and Dark Fiber. Data Center Technicians monitor all business-critical systems (BMS, Security) escalating issues accordingly and drive both internal and customer compliance to the company's security standards.
Responsibilities
- Create and maintain effective customer relationships, with customer satisfaction as the ultimate goal. Answering customer phone calls and emails within a timely and professional manner.
- Ability to complete installation, testing and close out of new Customer orders, computer/server hardware, software support while ensuring tickets/orders are resolved quickly and thoroughly within predefined intervals.
- Monitor, assist and/or resolve troubleshooting technical issues and alarms with DataBank Infrastructure. Comfortable with following ERP and Escalating to on-call staff or engineering support staff as necessary in a fast-paced data center environment.
- Perform physical security walkthroughs, administration of security sign-in procedures for all colocation customers, visitors, third parties and escorting them to designated work location while adhering and enforcing established company security standards.
- Accurately capture time invested on tasks and tickets/cases (customer installs, site expansions, outages, remote hands, etc) including capturing Cap Labor on timesheet and ensuring timesheets are completed and submitted timely.
- Maintaining facility cleanliness and Tour Readiness at all times.
- Candidate will be added to the Markets on-call rotation, based on Market needs.
- Assist as needed with readings of equipment draw/customer audits.
- Adhere to DataBank Cabling Standards.
- Maintain accurate inventory of work tools, test equipment, and devices.
- Knowledge of all PR/CSP/CP processes to process vendor payment in a timely manner.
- Assist other departments to facilitate Customer and/or auditor tours.
- Assisting Internal Teams to ensure site meets all compliance requirements.
- Support of all Vendor Maintenance Activities within Data Center.
- Other duties as assigned.
BASIC QUALIFICATIONS
- High school diploma required.
- Previous NOC/SOC/IOC experience and/or data center experience preferred.
- College degree in related discipline preferred.
- 2-4 years of experience or demonstrated ability to meet these responsibilities/qualifications.
- Responsibility and dependability are a must.
- Candidates must have reliable transportation.
- Trustworthy and ability to work honestly with little or no supervision, if necessary.
- Strong written and verbal communication skills.
- Ability to learn quickly and apply new knowledge and skills immediately.
- Ability to assess situations and escalate properly, following internal procedures.
- Knowledge of Windows operating systems both PC and server side.
- Familiarity with basic hardware troubleshooting tasks, replacing hard drives, memory and motherboards a plus.
- Must be able to lift a minimum of 50 lbs.
- Familiarity with DS1, DS3, Ethernet and fiber circuits are a plus.
- Must have ability to install and neatly manage copper, coaxial, Cat5/6, fiber and other network cable/connector types.
- Basic knowledge of switches, firewalls and managed storage are a plus.
BENEFITS
- Health, Dental, Vision packages
- Short-Term and Long-Term Disability Insurance
- Life Insurance
- 401k with company match
- Paid Time Off and Holidays
COMPENSATION
- Pay rate: $31.50/hr - $35/hr.
LOCATION
Address: 60 Hudson St New York, NY - 10013
Property Description: LGA1 - 60 Hudson St - NY
Property Number: LGA1
INTRODUCTION
DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve technology performance, and allow focus on core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX.
DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.
ROLE AND RESPONSIBILITIES
The Data Center Technician II provides an overall focus on positive proactive end-user customer service through phone, email, face-to-face, and our internal case management systems. Maintains accurate chain-of-custody logs of incoming and outgoing customer packages and ensures facility cleanliness. As a member of the Operations Team, the Data Center Technician II is expected to handle trouble tickets and remote hands requests from inception through resolution. Data Center Technicians are tasked with the installation of a variety of circuits, including Ethernet, Sonet, and Dark Fiber. Data Center Technicians monitor all business-critical systems (BMS, Security) escalating issues accordingly and drive both internal and customer compliance to the company's security standards.
Responsibilities
- Create and maintain effective customer relationships, with customer satisfaction as the ultimate goal. Answering customer phone calls and emails within a timely and professional manner.
- Ability to complete installation, testing and close out of new Customer orders, computer/server hardware, software support while ensuring tickets/orders are resolved quickly and thoroughly within predefined intervals.
- Monitor, assist and/or resolve troubleshooting technical issues and alarms with DataBank Infrastructure. Comfortable with following ERP and Escalating to on-call staff or engineering support staff as necessary in a fast-paced data center environment.
- Perform physical security walkthroughs, administration of security sign-in procedures for all colocation customers, visitors, third parties and escorting them to designated work location while adhering and enforcing established company security standards.
- Accurately capture time invested on tasks and tickets/cases (customer installs, site expansions, outages, remote hands, etc) including capturing Cap Labor on timesheet and ensuring timesheets are completed and submitted timely.
- Maintaining facility cleanliness and Tour Readiness at all times.
- Candidate will be added to the Markets on-call rotation, based on Market needs.
- Assist as needed with readings of equipment draw/customer audits.
- Adhere to DataBank Cabling Standards.
- Maintain accurate inventory of work tools, test equipment, and devices.
- Knowledge of all PR/CSP/CP processes to process vendor payment in a timely manner.
- Assist other departments to facilitate Customer and/or auditor tours.
- Assisting Internal Teams to ensure site meets all compliance requirements.
- Support of all Vendor Maintenance Activities within Data Center.
- Other duties as assigned.
BASIC QUALIFICATIONS
- High school diploma required.
- Previous NOC/SOC/IOC experience and/or data center experience preferred.
- College degree in related discipline preferred.
- 2-4 years of experience or demonstrated ability to meet these responsibilities/qualifications.
- Responsibility and dependability are a must.
- Candidates must have reliable transportation.
- Trustworthy and ability to work honestly with little or no supervision, if necessary.
- Strong written and verbal communication skills.
- Ability to learn quickly and apply new knowledge and skills immediately.
- Ability to assess situations and escalate properly, following internal procedures.
- Knowledge of Windows operating systems both PC and server side.
- Familiarity with basic hardware troubleshooting tasks, replacing hard drives, memory and motherboards a plus.
- Must be able to lift a minimum of 50 lbs.
- Familiarity with DS1, DS3, Ethernet and fiber circuits are a plus.
- Must have ability to install and neatly manage copper, coaxial, Cat5/6, fiber and other network cable/connector types.
- Basic knowledge of switches, firewalls and managed storage are a plus.
BENEFITS
- Health, Dental, Vision packages
- Short-Term and Long-Term Disability Insurance
- Life Insurance
- 401k with company match
- Paid Time Off and Holidays
COMPENSATION
- Pay rate: $31.50/hr - $35/hr.
LOCATION
Address: 60 Hudson St New York, NY - 10013
Property Description: LGA1 - 60 Hudson St - NY
Property Number: LGA1
See All 6 Data Center Technician Jobs in New York
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Find Data Center Technician JobsData Center Technician Jobs by City in New York
Where New York roles are concentrated, by current openings.
Data Center Technician Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- DataBank1
- Fluidstack1
- Memorial Sloan Kettering Cancer Center1
- Old Mission Capital1
- Renaissance Technologies1
Top Industries Hiring
- Investment & Asset Management2
- Electronics & Hardware1
- Healthcare & Medical Services1
- Technology & Software1
What New York Employers Look For
The qualifications that appear most often in data center technician jobs across New York.
- CompTIA A+ or Network+ certification is required or strongly preferred by most employers
- Experience installing, maintaining, and troubleshooting servers and rack-mounted hardware is expected
- Familiarity with data center infrastructure management tools and ticketing systems is commonly required
- Ability to perform physical tasks including lifting equipment and working in raised-floor environments
- Understanding of structured cabling, patch panels, and cable management standards is frequently listed
- Associate degree or technical diploma in information technology or a related field is preferred
Data Center Technician Jobs in New York: Frequently Asked Questions
How do you become a data center technician in New York?
New York does not require a state-issued license specifically for data center technicians, so the path starts with a technical education. An associate degree in information technology or a related field from a CUNY or SUNY campus is a common starting point, followed by industry certifications such as CompTIA A+ or Network+. From there, candidates typically apply to entry-level technician or IT support roles at enterprises, telecom providers, or colocation facilities operating in the New York metro area.
How much do data center technicians make in New York?
Data center technicians in New York earn a median of about $57,290 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $38,560 for the lowest 10% to over $78,360 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire data center technicians in New York?
Employers hiring data center technicians in New York right now include DataBank, Fluidstack, and Memorial Sloan Kettering Cancer Center, based on current listings on Migrate Mate as of June 2026. New York's density of financial institutions, media companies, and telecom providers means large enterprise data centers are distributed across the metro area, creating steady demand from both in-house IT teams and managed services providers.
Which New York cities have the most data center technician jobs?
The cities with the most data center technician openings in New York are New York, Barker, and East Setauket. New York City dominates the distribution because of its concentration of financial services headquarters, major cloud and telecom infrastructure, and enterprise IT operations, while additional activity in cities like White Plains and Buffalo reflects regional corporate campuses and expanding colocation facilities outside the core metro.
Are there remote data center technician jobs in New York?
Yes, but they are rare. Data center technician work is fundamentally hands-on, requiring physical presence to maintain hardware, manage cabling, and respond to on-site incidents. About 17% of data center technician openings tied to New York are remote or hybrid as of June 2026, and those positions tend to involve remote monitoring, documentation, or NOC-style oversight rather than physical infrastructure work.
How can I get hired as a data center technician in New York with little or no experience?
The most realistic entry path is securing a help desk or IT support role first, which many New York employers treat as a direct pipeline into data center operations. CUNY and SUNY programs in information technology regularly place graduates into entry-level technician roles at local enterprises and colocation providers. Earning a CompTIA A+ certification before applying gives candidates a measurable edge, and firms like Verizon and IBM run structured associate and apprenticeship programs in New York that are open to candidates with limited hands-on experience.
Where can I find and apply to data center technician jobs in New York?
You can find and apply to data center technician jobs in New York on Migrate Mate, which lists current New York openings updated in real time. Search the listings to find roles that match your experience level, certifications, and preferred location across the state, then apply directly to the ones that fit.
See All 6 Data Center Technician Jobs in New York
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