Data Center Technician Jobs
Data Center Technician jobs are open across cloud computing, colocation, enterprise IT, and managed services, from entry-level to senior and lead roles, with specializations in hardware maintenance, network operations, and systems monitoring. Find a role that fits from the openings below and apply directly.
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INTRODUCTION
DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBanks managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve technology performance, and allow focus on core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX.
DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.
ROLE AND RESPONSIBILITIES
The Data Center Technician II provides an overall focus on positive proactive end-user customer service through phone, email, face-to-face, and our internal case management systems. Maintains accurate chain-of-custody logs of incoming and outgoing customer packages and ensures facility cleanliness. As a member of the Operations Team, the Data Center Technician II is expected to handle trouble tickets and remote hands requests from inception through resolution. Data Center Technician II are tasked with the installation of a variety of circuits, including Ethernet, Sonet and Dark Fiber. Data Center Technicians monitor all business-critical systems (BMS, Security) escalating issues accordingly and drive both internal and customer compliance to the company’s security standards.
Responsibilities
- Create and maintain effective customer relationships, with customer satisfaction as the ultimate goal. Answering customer phone calls and emails within a timely and professional manner.
- Ability to complete installation, testing and close out of new Customer orders, computer/server hardware, software support while ensuring tickets/orders are resolved quickly and thoroughly within predefined intervals.
- Monitor, assist and/or resolve troubleshooting technical issues and alarms with DataBank Infrastructure. Comfortable with following ERP and Escalating to on-call staff or engineering support staff as necessary in a fast-paced data center environment.
- Perform physical security walkthroughs, administration of security sign-in procedures for all colocation customers, visitors, third parties and escorting them to designated work location while adhering and enforcing established company security standards.
- Accurately capture time invested on tasks and tickets/cases (customer installs, site expansions, outages, remote hands, etc) including capturing Cap Labor on timesheet and ensuring timesheets are completed and submitted timely.
- Maintaining facility cleanliness and Tour Readiness at all times.
- Candidate will be added to the Markets on-call rotation, based on Market needs.
- Assist as needed with readings of equipment draw/customer audits.
- Adhere to DataBank Cabling Standards.
- Maintain accurate inventory of work tools, test equipment, and devices.
- Knowledge of all PR/CSP/CP processes to process vendor payment in a timely manner.
- Assist other departments to facilitate Customer and/or auditor tours.
- Assisting Internal Teams to ensure site meets all compliance requirements.
- Support of all Vendor Maintenance Activities within Data Center.
- Other duties as assigned.
BASIC QUALIFICATIONS
- High school diploma required.
- Previous NOC/SOC/IOC experience and/or data center experience preferred.
- College degree in related discipline preferred.
- 2-4 years of experience or demonstrated ability to meet these responsibilities/qualifications.
- Responsibility and dependability are a must.
- Candidates must have reliable transportation.
- Trustworthy and ability to work honestly with little or no supervision, if necessary.
- Strong written and verbal communication skills.
- Ability to learn quickly and apply new knowledge and skills immediately.
- Ability to assess situations and escalate properly, following internal procedures.
- Knowledge of Windows operating systems both pc and server side.
- Familiarity with basic hardware troubleshooting tasks, replacing hard drives, memory and motherboards a plus.
- Must be able to lift a minimum of 50 lbs.
- Familiarity with DS1, DS3, Ethernet and fiber circuits are a plus.
- Must have ability to install and neatly manage copper, coaxial, Cat5/6, fiber and other network cable/connector types.
- Basic knowledge of switches, firewalls and managed storage are a plus.
BENEFITS
- Health, Dental, Vision packages
- Short-Term and Long-Term Disability Insurance
- Life Insurance
- 401k with company match
- Paid Time Off and Holidays
LOCATION
Address: 760 West Peachtree Street NW Atlanta, GA - 30308
Property Description: ATL1 - West Peachtree - Atlanta, GA
Property Number: ATL1
INTRODUCTION
DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBanks managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve technology performance, and allow focus on core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX.
DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.
ROLE AND RESPONSIBILITIES
The Data Center Technician II provides an overall focus on positive proactive end-user customer service through phone, email, face-to-face, and our internal case management systems. Maintains accurate chain-of-custody logs of incoming and outgoing customer packages and ensures facility cleanliness. As a member of the Operations Team, the Data Center Technician II is expected to handle trouble tickets and remote hands requests from inception through resolution. Data Center Technician II are tasked with the installation of a variety of circuits, including Ethernet, Sonet and Dark Fiber. Data Center Technicians monitor all business-critical systems (BMS, Security) escalating issues accordingly and drive both internal and customer compliance to the company’s security standards.
Responsibilities
- Create and maintain effective customer relationships, with customer satisfaction as the ultimate goal. Answering customer phone calls and emails within a timely and professional manner.
- Ability to complete installation, testing and close out of new Customer orders, computer/server hardware, software support while ensuring tickets/orders are resolved quickly and thoroughly within predefined intervals.
- Monitor, assist and/or resolve troubleshooting technical issues and alarms with DataBank Infrastructure. Comfortable with following ERP and Escalating to on-call staff or engineering support staff as necessary in a fast-paced data center environment.
- Perform physical security walkthroughs, administration of security sign-in procedures for all colocation customers, visitors, third parties and escorting them to designated work location while adhering and enforcing established company security standards.
- Accurately capture time invested on tasks and tickets/cases (customer installs, site expansions, outages, remote hands, etc) including capturing Cap Labor on timesheet and ensuring timesheets are completed and submitted timely.
- Maintaining facility cleanliness and Tour Readiness at all times.
- Candidate will be added to the Markets on-call rotation, based on Market needs.
- Assist as needed with readings of equipment draw/customer audits.
- Adhere to DataBank Cabling Standards.
- Maintain accurate inventory of work tools, test equipment, and devices.
- Knowledge of all PR/CSP/CP processes to process vendor payment in a timely manner.
- Assist other departments to facilitate Customer and/or auditor tours.
- Assisting Internal Teams to ensure site meets all compliance requirements.
- Support of all Vendor Maintenance Activities within Data Center.
- Other duties as assigned.
BASIC QUALIFICATIONS
- High school diploma required.
- Previous NOC/SOC/IOC experience and/or data center experience preferred.
- College degree in related discipline preferred.
- 2-4 years of experience or demonstrated ability to meet these responsibilities/qualifications.
- Responsibility and dependability are a must.
- Candidates must have reliable transportation.
- Trustworthy and ability to work honestly with little or no supervision, if necessary.
- Strong written and verbal communication skills.
- Ability to learn quickly and apply new knowledge and skills immediately.
- Ability to assess situations and escalate properly, following internal procedures.
- Knowledge of Windows operating systems both pc and server side.
- Familiarity with basic hardware troubleshooting tasks, replacing hard drives, memory and motherboards a plus.
- Must be able to lift a minimum of 50 lbs.
- Familiarity with DS1, DS3, Ethernet and fiber circuits are a plus.
- Must have ability to install and neatly manage copper, coaxial, Cat5/6, fiber and other network cable/connector types.
- Basic knowledge of switches, firewalls and managed storage are a plus.
BENEFITS
- Health, Dental, Vision packages
- Short-Term and Long-Term Disability Insurance
- Life Insurance
- 401k with company match
- Paid Time Off and Holidays
LOCATION
Address: 760 West Peachtree Street NW Atlanta, GA - 30308
Property Description: ATL1 - West Peachtree - Atlanta, GA
Property Number: ATL1
See All 447+ Data Center Technician Jobs
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Find Data Center Technician JobsData Center Technician Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- Amazon174
- Oracle27
- CBRE16
- Google14
- NVIDIA13
Top Industries Hiring
- Technology & Software128
- Manufacturing28
- Electronics & Hardware23
- Consulting & Professional Services18
- Investment & Asset Management14
What Employers Look For
The qualifications that appear most often in data center technician jobs.
- Experience installing, maintaining, and troubleshooting server and network hardware in a live data center environment
- Proficiency with cable management, patch panels, and structured cabling standards
- Familiarity with ticketing and asset management systems such as ServiceNow or Remedy
- CompTIA Server+, CCNA, or equivalent vendor or industry certification
- Ability to lift and rack equipment up to 50 pounds and work in shift-based or on-call schedules
- Associate degree or technical certification in information technology, network administration, or a related field
Tips for Your Data Center Technician Job Search
Tailor your resume to the rack
List the specific hardware vendors you've worked with, such as Dell, HP, or Cisco, and include the data center tiers you've supported. Recruiters scan for these details fast, so put them in your skills section, not buried in job descriptions.
Certify before you apply
CompTIA Server+, DCCA, or a vendor-specific certification like Cisco CCNA can move your resume from the maybe pile to a callback. Hiring managers use certifications to filter candidates quickly, especially for roles at colocation facilities and hyperscale environments.
Apply early to roles that fit
Migrate Mate lists data center technician openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target openings by shift and environment
Data center roles often require rotating shifts, weekend coverage, or 24/7 on-call availability. Filter for postings that match your schedule before applying so you're not eliminated in a screening call for a mismatch you could have spotted upfront.
Prepare hands-on technical scenarios
Interviewers at data centers regularly ask how you'd respond to a server failure, cooling alarm, or power outage. Walk through a real situation you managed, covering the steps you took and how you escalated, rather than describing what you would do in theory.
Negotiate shift differentials and on-call pay
Base pay is rarely the whole picture for data center roles. Ask specifically about night-shift differentials, on-call compensation, and overtime policies during the offer stage, since these can meaningfully change your total take-home compared to the base figure alone.
Data Center Technician Jobs: Frequently Asked Questions
Which companies are hiring the most data center technicians?
The companies hiring the most data center technicians right now include Amazon, Oracle, and CBRE, with the largest share of openings in Oregon, Texas, and Virginia, based on current listings on Migrate Mate as of June 2026. Cloud providers, colocation operators, and large managed service firms consistently account for the highest volume of postings.
How many data center technician jobs are remote?
About 7% of data center technician openings are fully remote or hybrid as of June 2026, since most roles require physical access to hardware on site. The sub-areas most likely to offer partial remote flexibility are remote hands coordination, monitoring operations center roles, and documentation or asset management positions that don't require direct racking.
How do you become a data center technician?
Start by building foundational IT knowledge through a technical degree, community college program, or self-study leading to a certification like CompTIA A+ or Server+. Get hands-on experience through internships, lab environments, or entry-level IT support roles. From there, apply to junior data center technician or data center operations positions, where you'll build the racking, cabling, and hardware skills that move you into more senior roles.
Can you get a data center technician job with little or no experience?
Yes, entry-level data center technician roles exist specifically for candidates without professional experience. Employers look for candidates who can demonstrate hands-on aptitude, so building a home lab, completing a structured cabling or hardware course, or earning a CompTIA A+ certification gives you concrete evidence of your skills. Many colocation providers and managed service companies hire junior technicians and train them on site-specific systems and procedures.
What does the data center technician interview process look like?
The process typically starts with a recruiter or HR screening call focused on your availability, shift flexibility, and general IT background. A technical phone or video interview follows, where you'll be asked about hardware troubleshooting, cabling practices, and how you handle incidents. Finalists usually complete an in-person interview that may include a facility tour and a practical scenario or walk-through to assess your hands-on instincts before an offer is extended.
Where can I find and apply to data center technician jobs?
You can find and apply to data center technician jobs on Migrate Mate, which lists current openings from across the United States. Search the openings to find roles that match your experience, location preference, and shift availability, then apply directly to each listing that fits.
See All 447+ Data Center Technician Jobs
Jump back to the full list of openings and apply to any data center technician role that fits.
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