Technical Support Jobs in Houston, TX
Technical Support jobs in Houston, Texas are concentrated in the Energy Corridor, Greenway Plaza, and Downtown, with strong demand across energy, healthcare IT, and enterprise software. Employers hiring right now include Baylor College of Medicine, Aspen Technology, and HCSS. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 15+ Technical Support jobs
Summary
The Senior Coordinator, Technical Support Services serves as a highly trained, front-line representative for the Office of Information Technology (OIT), delivering innovative, world-class, customer support to a large, complex and constantly changing organization. The Technical Support Services Senior Coordinator identifies, diagnoses and resolves first and second-tier Desktop computer technical issues, and as necessary, escalates issues to more experienced team members, including the senior, team lead and manager, and/or subject matter experts in other areas of OIT. Work performed by the analyst includes, but is not limited to on-site support in the installation and troubleshooting of Applications and Operating Systems, Computer network connectivity troubleshooting, and repair of hardware systems such as workstations (Macs and PCs), peripheral equipment such as printers, scanners, webcams and other connected peripherals.
Job Duties
- Resolves more complex and non-routine hardware related issues on Dell desktops and laptops, Lenovo desktops and laptops and iMac desktops and MAC notebooks.
- Performs peripheral testing and troubleshooting on devices like HP printers, HP and Kodak scanners, Logitech webcams and Dell speakers.
- Troubleshoots software related issues on Windows 7 and Windows 10 Operating Systems on Dell and Lenovo desktops and laptops.
- Troubleshoots MAC OS X instability issues.
- Installs Applications like Office 365, Cisco VPN, SAP, Symantec Endpoint Encryption, Symantec Endpoint Protection as well as resolves issues with those apps and others that are unique to Baylor.
- Provides creative and thoughtful technical solutions using approved methods in accordance with established procedures and service levels.
- Performs other job-related duties as assigned.
Minimum Qualifications
High School diploma or GED.
Four years of relevant experience.
Preferred Qualifications
- Associates' degree in Computer Science, Management Information Systems or Information Technology related field.
- Experience working in an academic medicine environment.
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.
Summary
The Senior Coordinator, Technical Support Services serves as a highly trained, front-line representative for the Office of Information Technology (OIT), delivering innovative, world-class, customer support to a large, complex and constantly changing organization. The Technical Support Services Senior Coordinator identifies, diagnoses and resolves first and second-tier Desktop computer technical issues, and as necessary, escalates issues to more experienced team members, including the senior, team lead and manager, and/or subject matter experts in other areas of OIT. Work performed by the analyst includes, but is not limited to on-site support in the installation and troubleshooting of Applications and Operating Systems, Computer network connectivity troubleshooting, and repair of hardware systems such as workstations (Macs and PCs), peripheral equipment such as printers, scanners, webcams and other connected peripherals.
Job Duties
- Resolves more complex and non-routine hardware related issues on Dell desktops and laptops, Lenovo desktops and laptops and iMac desktops and MAC notebooks.
- Performs peripheral testing and troubleshooting on devices like HP printers, HP and Kodak scanners, Logitech webcams and Dell speakers.
- Troubleshoots software related issues on Windows 7 and Windows 10 Operating Systems on Dell and Lenovo desktops and laptops.
- Troubleshoots MAC OS X instability issues.
- Installs Applications like Office 365, Cisco VPN, SAP, Symantec Endpoint Encryption, Symantec Endpoint Protection as well as resolves issues with those apps and others that are unique to Baylor.
- Provides creative and thoughtful technical solutions using approved methods in accordance with established procedures and service levels.
- Performs other job-related duties as assigned.
Minimum Qualifications
High School diploma or GED.
Four years of relevant experience.
Preferred Qualifications
- Associates' degree in Computer Science, Management Information Systems or Information Technology related field.
- Experience working in an academic medicine environment.
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.
See All 15 Technical Support Jobs in Houston
Find roles in Houston that match your experience and apply in just a few clicks.
Find Technical Support JobsTechnical Support Job Market in Houston
Who's Hiring
Top Industries Hiring
- Education
- Technology & Software
- Consulting & Professional Services
Technical Support Jobs in Houston: Frequently Asked Questions
How do I get a technical support job in Houston?
Target Houston's dominant hiring sectors: energy and oilfield technology companies clustered in the Energy Corridor, large hospital systems and health tech firms in the Texas Medical Center area, and enterprise software companies near Greenway Plaza and Westchase. Candidates who combine solid ticketing system experience with industry-specific knowledge, such as oilfield software or clinical systems, stand out in this market. Networking through local tech meetups and Houston-area user groups also opens doors faster than applications alone.
Which companies hire technical supports in Houston?
Employers hiring technical supports in Houston right now include Baylor College of Medicine, Aspen Technology, and HCSS, based on current listings on Migrate Mate as of July 2026. Houston's hiring pool is especially deep among energy service companies, large regional hospital networks, and managed service providers that support the city's industrial and corporate base.
Are there remote technical support jobs in Houston?
Yes, though it depends heavily on the role. Desk-based and software-focused technical support positions are commonly remote or hybrid, while roles tied to hardware, on-site infrastructure, or energy field operations typically require in-person presence. About 43% of technical support openings tied to Houston are remote or hybrid as of July 2026, reflecting strong demand from enterprise software and SaaS employers based here.
How can I get a technical support job in Houston with little or no experience?
The most realistic entry path in Houston is through managed service providers and IT staffing firms, which regularly hire junior technicians for help desk roles supporting the city's large energy and healthcare clients. Certifications like CompTIA A+ or Google IT Support improve your odds significantly. Houston Community College and San Jacinto College offer affordable programs that local employers recognize. Retail IT and on-site support roles at Houston's major medical campuses also serve as strong stepping stones into dedicated technical support positions.
Which industries hire the most technical supports in Houston?
The sectors hiring the most technical supports in Houston are Education, Technology & Software, and Consulting & Professional Services, based on current listings on Migrate Mate as of July 2026. Houston's status as the global energy capital, combined with one of the largest medical center complexes in the world and a growing enterprise software presence, drives consistently high demand for technical support professionals across these fields.
See All 15 Technical Support Jobs in Houston
Find roles in Houston that match your experience and apply in just a few clicks.
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