Remote IT Support Engineer Jobs
Remote IT Support Engineer jobs are in active demand across the U.S., with remote-first companies and distributed teams hiring for roles in software, healthcare, fintech, and managed services. Employers hiring remotely right now include Miles IT, Wheelhouse IT, and IronEdge. See the openings below and apply to the ones that match your experience.
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Showing 5 of 57+ Remote IT Support Engineer jobs
Company Overview
Req ID: 397226
NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a professional to join our team in Frisco, Texas (US-TX), United States (US).
Location
US remote.
Experience
5–8 Years in Healthcare IT, Radiology Informatics, PACS Administration, and Imaging Systems Support.
Job Summary
We are seeking an experienced professional to provide advanced support, administration, troubleshooting, and optimization of radiology imaging environments. The role involves supporting enterprise PACS, VNA, diagnostic workstations, advanced visualization platforms, and radiology workflow applications across multi-site healthcare environments.
The ideal candidate should possess strong expertise in DICOM, HL7 integrations, modality connectivity, radiology infrastructure, and imaging workflow management, ensuring high availability and operational excellence of clinical imaging systems.
Day to Day Job Duties
- PACS & Imaging Systems Administration
- Administer, monitor, and support PACS environments, ensuring uninterrupted image acquisition, storage, retrieval, and distribution.
- Manage DICOM routing, modality worklists, image lifecycle management, archiving, and retention policies.
- Support enterprise and multi-site imaging workflows across hospitals, clinics, and diagnostic centers.
- Perform PACS upgrades, configuration changes, patch deployments, and system maintenance activities.
- Radiology Workflow & Integration Support
- Support integration of radiology modalities.
- Ensure seamless interoperability between PACS, VNA, EMR/EHR, RIS, and diagnostic workstation environments.
- Troubleshoot HL7 interfaces including ORM, ORU, and ADT message flows.
- Resolve imaging workflow issues related to order management, exam routing, study reconciliation, and image distribution.
- Advanced Visualization & Post-Processing Support
- Support advanced visualization platforms and diagnostic imaging applications.
- Assist radiologists and clinicians with workflow optimization and application usability issues.
- Viewer & DICOM Utility Management
- Support diagnostic viewers, web viewers, and zero-footprint image viewing solutions.
- Manage DICOM utilities, QA tools, image-sharing platforms, and external image exchange systems.
- Troubleshoot viewer performance issues, image rendering problems, and study accessibility concerns.
- Application & System Support
- Provide L2 support for radiology applications.
- Coordinate with vendors and infrastructure teams for issue resolution.
- Performance Monitoring & Troubleshooting
- Diagnose and resolve:
- Modality connectivity issues
- DICOM communication failures
- HL7 interface errors
- Exam routing issues
- Image transmission delays
- Radiologist workstation performance issues
- Application and database-related problems
- Perform root cause analysis (RCA) and implement preventive measures.
- Diagnose and resolve:
Basic Qualifications
- 5 years Core Imaging Technologies
- PACS Administration
- DICOM Protocols
- HL7 Integration
- RIS/PACS Workflow Management
- VNA Administration
- Modality Worklist Management
- Image Lifecycle Management
- 5-10 years Radiology Applications
- Life Image LILA
- MEDRAD
- QPath
- Enterprise PACS Solutions
- Advanced Visualization Platforms
- AI Imaging Analysis Tools
- 5 years Imaging Modalities
- CT
- MRI
- Ultrasound
- Nuclear Medicine
- Digital Radiography
- Mammography
- 5 years Interface & Integration Technologies
- DICOM
- HL7 (ADT, ORM, ORU)
- TCP/IP Networking
- VPN and Secure Data Exchange
- Healthcare Interoperability Standards
Preferred Qualifications
- Bachelor's Degree in Computer Science, Information Technology, Biomedical Engineering, Healthcare Informatics, or related field.
- Experience working in hospital, diagnostic imaging, or healthcare provider environments.
- Exposure to cloud-based imaging platforms and enterprise imaging initiatives is an added advantage.
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com.
NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is [annual salary range OR hourly range]. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Company Overview
Req ID: 397226
NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a professional to join our team in Frisco, Texas (US-TX), United States (US).
Location
US remote.
Experience
5–8 Years in Healthcare IT, Radiology Informatics, PACS Administration, and Imaging Systems Support.
Job Summary
We are seeking an experienced professional to provide advanced support, administration, troubleshooting, and optimization of radiology imaging environments. The role involves supporting enterprise PACS, VNA, diagnostic workstations, advanced visualization platforms, and radiology workflow applications across multi-site healthcare environments.
The ideal candidate should possess strong expertise in DICOM, HL7 integrations, modality connectivity, radiology infrastructure, and imaging workflow management, ensuring high availability and operational excellence of clinical imaging systems.
Day to Day Job Duties
- PACS & Imaging Systems Administration
- Administer, monitor, and support PACS environments, ensuring uninterrupted image acquisition, storage, retrieval, and distribution.
- Manage DICOM routing, modality worklists, image lifecycle management, archiving, and retention policies.
- Support enterprise and multi-site imaging workflows across hospitals, clinics, and diagnostic centers.
- Perform PACS upgrades, configuration changes, patch deployments, and system maintenance activities.
- Radiology Workflow & Integration Support
- Support integration of radiology modalities.
- Ensure seamless interoperability between PACS, VNA, EMR/EHR, RIS, and diagnostic workstation environments.
- Troubleshoot HL7 interfaces including ORM, ORU, and ADT message flows.
- Resolve imaging workflow issues related to order management, exam routing, study reconciliation, and image distribution.
- Advanced Visualization & Post-Processing Support
- Support advanced visualization platforms and diagnostic imaging applications.
- Assist radiologists and clinicians with workflow optimization and application usability issues.
- Viewer & DICOM Utility Management
- Support diagnostic viewers, web viewers, and zero-footprint image viewing solutions.
- Manage DICOM utilities, QA tools, image-sharing platforms, and external image exchange systems.
- Troubleshoot viewer performance issues, image rendering problems, and study accessibility concerns.
- Application & System Support
- Provide L2 support for radiology applications.
- Coordinate with vendors and infrastructure teams for issue resolution.
- Performance Monitoring & Troubleshooting
- Diagnose and resolve:
- Modality connectivity issues
- DICOM communication failures
- HL7 interface errors
- Exam routing issues
- Image transmission delays
- Radiologist workstation performance issues
- Application and database-related problems
- Perform root cause analysis (RCA) and implement preventive measures.
- Diagnose and resolve:
Basic Qualifications
- 5 years Core Imaging Technologies
- PACS Administration
- DICOM Protocols
- HL7 Integration
- RIS/PACS Workflow Management
- VNA Administration
- Modality Worklist Management
- Image Lifecycle Management
- 5-10 years Radiology Applications
- Life Image LILA
- MEDRAD
- QPath
- Enterprise PACS Solutions
- Advanced Visualization Platforms
- AI Imaging Analysis Tools
- 5 years Imaging Modalities
- CT
- MRI
- Ultrasound
- Nuclear Medicine
- Digital Radiography
- Mammography
- 5 years Interface & Integration Technologies
- DICOM
- HL7 (ADT, ORM, ORU)
- TCP/IP Networking
- VPN and Secure Data Exchange
- Healthcare Interoperability Standards
Preferred Qualifications
- Bachelor's Degree in Computer Science, Information Technology, Biomedical Engineering, Healthcare Informatics, or related field.
- Experience working in hospital, diagnostic imaging, or healthcare provider environments.
- Exposure to cloud-based imaging platforms and enterprise imaging initiatives is an added advantage.
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com.
NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is [annual salary range OR hourly range]. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
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Find JobsRemote IT Support Engineer Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
What Employers Look For
The qualifications that appear most often in remote IT support engineer jobs.
- CompTIA A+ or equivalent hardware and software troubleshooting certification
- Experience supporting Windows and macOS endpoints in a corporate environment
- Proficiency with ticketing systems such as ServiceNow, Jira Service Management, or Zendesk
- Knowledge of Active Directory, user account management, and group policy administration
- Familiarity with networking fundamentals including TCP/IP, DNS, DHCP, and VPN configuration
- Associate or bachelor's degree in information technology, computer science, or a related field
Tips for Your Remote IT Support Engineer Job Search
Apply early to remote roles that fit
Migrate Mate lists remote it support engineer openings from across the U.S. in one place. Search for roles that match your experience level and tech stack, then apply directly. Remote positions fill faster than on-site ones, so early applications make a difference.
Document your remote setup and workflow
Remote employers want to know you can work without supervision. List your home lab equipment, ticketing tools you've used like Jira or Zendesk, and any remote-access platforms such as TeamViewer or AnyDesk. Concrete details signal readiness more than generic claims about independence.
Lead with async communication examples
Remote it support work runs on written communication. Highlight times you diagnosed and resolved issues over chat, email, or a ticketing system without a phone call. Employers hiring for distributed teams look for candidates who write clearly under pressure and document solutions for future reference.
Target remote-first company job pages directly
Companies built around distributed teams post remote it support openings on their own careers pages before anywhere else. Search for managed service providers, SaaS companies, and remote-first tech firms by name and check their listings weekly. Applying through the source cuts out delays.
Remote IT Support Engineer Jobs: Frequently Asked Questions
How do I get a remote it support engineer job?
Remote it support engineer roles go to candidates who can demonstrate they work well without direct oversight. Remote-first companies and distributed-team employers screen heavily for written communication, since most troubleshooting happens over chat and ticketing systems rather than in person. Certifications like CompTIA A+, Network+, or ITIL signal technical readiness, while a home lab or documented self-managed projects show you can operate independently from day one.
Which companies hire remote it support engineers?
Remote it support engineer roles are posted by Miles IT, Wheelhouse IT, and IronEdge and others right now, based on current remote listings on Migrate Mate as of November 2026. Remote-first software companies, managed service providers, and distributed enterprise teams across fintech and healthcare are among the most consistent hirers for this role.
Can you get a remote it support engineer job with no experience?
Yes, but remote entry-level it support roles are harder to land because you're expected to troubleshoot independently without a senior engineer nearby. Small remote-first startups and managed service providers are the most likely to hire candidates without a formal background. A home lab, a CompTIA A+ certification, and a history of resolving real technical problems, even for friends or community organizations, can substitute for paid experience.
Do you need a degree for remote it support engineer jobs?
Not always. Many remote employers weigh certifications, practical skills, and demonstrated problem-solving over a four-year degree for it support engineer roles. CompTIA A+, Network+, and Microsoft certifications carry real weight. Candidates who can show they've resolved hardware, software, or connectivity issues in a documented, structured way often compete equally with degree holders for remote positions.
Which industries hire the most remote it support engineers?
Most remote it support engineer openings sit in Technology & Software, per current remote listings on Migrate Mate as of November 2026. These sectors rely on distributed teams spread across time zones, making remote it support a practical necessity rather than a perk.
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