Entry Level IT Support Engineer Jobs
New grad it support engineer jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a CompTIA A+ certification or hands-on internship work can carry more weight than a long resume. Most openings mix on-site and hybrid settings across Technology & Software, Education, and Manufacturing, with employers like Amazon, OpenAI, and Bain & Company hiring at this level now.
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INTRODUCTION
Novalink Solutions is hiring an IT Support Specialist for our client, Virginia State University. This is a 6-month, full-time, on-site contract role in Petersburg, VA.
ROLE AND RESPONSIBILITIES
What you’ll do:
- Install, diagnose, and repair desktops, laptops, scanners, and peripherals
- Follow VITA IT security standards and university policies
- Track hardware and software assets across labs, classrooms, and mobile devices
- Train faculty and staff, and create clear technical guides and videos
- Act as a go-to resource for resolving tech issues on campus
BASIC QUALIFICATIONS
What you’ll need:
- Associate’s degree in IT, Computer Science, or a related field (or equivalent experience)
- 2+ years of hands-on desktop and laptop support (Windows and macOS)
- Experience with classroom technology such as projectors, smartboards, Zoom, or Teams
- Basic knowledge of IT security and data privacy
- Ability to work 100% on-site, including kneeling and working under desks to manage cabling
PREFERRED QUALIFICATIONS
Nice to have:
- CompTIA A+, Network+, or Google IT Support certificate
- Experience with Mac device management tools such as Jamf, Kandji, or Mosyle
- Help desk experience in an academic or corporate setting
Novalink Solutions is an equal opportunity employer.
INTRODUCTION
Novalink Solutions is hiring an IT Support Specialist for our client, Virginia State University. This is a 6-month, full-time, on-site contract role in Petersburg, VA.
ROLE AND RESPONSIBILITIES
What you’ll do:
- Install, diagnose, and repair desktops, laptops, scanners, and peripherals
- Follow VITA IT security standards and university policies
- Track hardware and software assets across labs, classrooms, and mobile devices
- Train faculty and staff, and create clear technical guides and videos
- Act as a go-to resource for resolving tech issues on campus
BASIC QUALIFICATIONS
What you’ll need:
- Associate’s degree in IT, Computer Science, or a related field (or equivalent experience)
- 2+ years of hands-on desktop and laptop support (Windows and macOS)
- Experience with classroom technology such as projectors, smartboards, Zoom, or Teams
- Basic knowledge of IT security and data privacy
- Ability to work 100% on-site, including kneeling and working under desks to manage cabling
PREFERRED QUALIFICATIONS
Nice to have:
- CompTIA A+, Network+, or Google IT Support certificate
- Experience with Mac device management tools such as Jamf, Kandji, or Mosyle
- Help desk experience in an academic or corporate setting
Novalink Solutions is an equal opportunity employer.
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Find JobsEntry Level IT Support Engineer Job Market
Who's Hiring
- Amazon11
- OpenAI3
- Bain & Company3
- Ivy Tech Community College3
- Altruist2
Top Industries Hiring
- Technology & Software14
- Education9
- Manufacturing5
- Consulting & Professional Services5
- Science & Research3
Entry Level IT Support Engineer Jobs: Frequently Asked Questions
How do I get an entry level it support engineer job?
Employers hiring at the entry level look for candidates who can demonstrate hands-on troubleshooting ability, even if that comes from a home lab, bootcamp, or college coursework rather than paid work. A CompTIA A+ or Google IT Support Certificate signals baseline readiness. Tailor your resume to each posting, highlight any helpdesk or desktop support experience, and apply to roles that explicitly welcome new graduates or candidates with zero to two years of experience.
Which companies hire entry level it support engineers?
Companies hiring entry level it support engineers right now include Amazon, OpenAI, and Bain & Company, based on current listings on Migrate Mate as of November 2026. Hiring at this level comes from a wide range of employers, including managed service providers, healthcare systems, financial services firms, and large enterprises that run their own internal IT helpdesk operations.
Are there remote entry level it support engineer jobs?
Yes, though on-site roles are more common at the entry level since hands-on hardware work and in-person mentorship are part of many junior positions. About 8% of entry level it support engineer openings are remote or hybrid as of November 2026, with remote roles tending to focus on software troubleshooting, ticketing systems, and end-user support that can be handled entirely over phone or remote desktop tools.
Are these new grad it support engineer jobs?
Yes, these listings include new grad, recent graduate, and junior it support engineer roles. A posting is new-grad friendly when it welcomes zero to two years of experience, counts internships or academic projects toward eligibility, or accepts a relevant certification or portfolio in place of professional work history. Searching for junior or new grad in the job title is a reliable way to surface those openings.
Which industries hire the most entry level it support engineers?
Entry Level it support engineer roles concentrate in Technology & Software, Education, and Manufacturing, based on current listings on Migrate Mate as of November 2026. Those sectors tend to drive entry level hiring because they operate large employee bases that depend on consistent device management, helpdesk coverage, and on-site technical support, creating steady demand for candidates just starting out in IT.