IT Support Engineer Jobs in Chicago, IL
IT Support Engineer jobs in Chicago are concentrated in the Loop, River North, and the Fulton Market tech corridor, with strong demand from financial services, healthcare, and enterprise software firms. Employers actively hiring include Hyatt, BRAVEN, and Tempus. Scan the live roles below and apply to whichever ones fit.
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Passionate about precision medicine and advancing the healthcare industry?
Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.
Responsibilities:
- Support the business and stakeholders with a number of information technology initiatives, including but not limited to the following:
- Addressing and mitigating technology-related issues for employees, i.e. desktop support
- Maintaining computer systems, hardware, printers, and computer peripherals, including inventory tracking
- User account administration including on and off-boarding of employees
- Evaluating and testing new technologies
- Working with software and hardware vendors
- Supporting and reporting to the IT Operations Manager with a number of business-critical initiatives
- Supporting executives with IT-related issues
- Maintaining AV and conference room technologies (TVs, Apple TV, Mac Mini, Crestron, VOIP)
- Phone and remote support for Tempus clients
- Work in Tempus’ ticketing system to communicate, track, and remediate actions taken, and create Wikis or How-To guides for employees
Preferred Qualifications:
- Experience Installing and troubleshooting issues with software, including MS Office, Windows Server, and SaaS products (Google Suite, Dropbox, etc)
- Familiar with SaaS ticketing systems (Zendesk, ServiceNow, etc)
- Installing and supporting security products like endpoint and anti-virus/malware protection
- Basic network and VOIP phone system troubleshooting
- Administering identity management products (MS Active Directory, Okta, Google Admin, etc)
- Exceptional customer service and communication skills, including writing reports, business correspondence, user instructions, and procedures
- Proficiency in supporting and troubleshooting both macOS and Windows 11
- Experienced with supporting remote, on-site, and hybrid users
- Ability to work in fast-paced, agile environments, including off-hours support
- Minimum of 2 years in an IT related field and/or relevant customer service role
- Scripting language experience (Powershell, Macros, Python, Powershell, C++, Java, etc.)
- General familiarity with Mobile Device Management (MDM) applications
- Google Suite Admin experience
- Previous experience in the healthcare sector
- Professional certifications such as ITIL Foundations or Comptia A +.
- BS in Computer Science, Information Systems, or related field
#LI-Hybrid
#LI-HR1
CHI: $50,000-$70,000
The expected salary range may vary for other locations. Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Us
Tempus was founded in August of 2015 by Eric Lefkofsky, after his wife was diagnosed with Breast Cancer. Shortly after he founded the company in an effort to bring the power of technology and artificial intelligence to cancer care, he convinced Ryan Fukushima to join as the company’s first employee. Ryan and Eric began assembling a world class team, focused on building the first version of a platform capable of ingesting real time healthcare data in an effort to personalize diagnostics.
We built the platform for oncology and have expanded it to neuropsychiatry, cardiology, infectious disease (through COVID), and radiology. Despite our rapid growth, our mission remains the same—to help make sure patients are on the right drug at the right time, so they can live longer and healthier lives.
Why Work Here?
We’re looking for people who can change the world.
Who question the status quo and don’t shy away from tough problems. For the builders who are never done building and the learners who are never done learning. We’re looking for passionate people with undying curiosity. Those who want to attack one of the most challenging problems mankind has ever faced. Head on.
Passionate about precision medicine and advancing the healthcare industry?
Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.
Responsibilities:
- Support the business and stakeholders with a number of information technology initiatives, including but not limited to the following:
- Addressing and mitigating technology-related issues for employees, i.e. desktop support
- Maintaining computer systems, hardware, printers, and computer peripherals, including inventory tracking
- User account administration including on and off-boarding of employees
- Evaluating and testing new technologies
- Working with software and hardware vendors
- Supporting and reporting to the IT Operations Manager with a number of business-critical initiatives
- Supporting executives with IT-related issues
- Maintaining AV and conference room technologies (TVs, Apple TV, Mac Mini, Crestron, VOIP)
- Phone and remote support for Tempus clients
- Work in Tempus’ ticketing system to communicate, track, and remediate actions taken, and create Wikis or How-To guides for employees
Preferred Qualifications:
- Experience Installing and troubleshooting issues with software, including MS Office, Windows Server, and SaaS products (Google Suite, Dropbox, etc)
- Familiar with SaaS ticketing systems (Zendesk, ServiceNow, etc)
- Installing and supporting security products like endpoint and anti-virus/malware protection
- Basic network and VOIP phone system troubleshooting
- Administering identity management products (MS Active Directory, Okta, Google Admin, etc)
- Exceptional customer service and communication skills, including writing reports, business correspondence, user instructions, and procedures
- Proficiency in supporting and troubleshooting both macOS and Windows 11
- Experienced with supporting remote, on-site, and hybrid users
- Ability to work in fast-paced, agile environments, including off-hours support
- Minimum of 2 years in an IT related field and/or relevant customer service role
- Scripting language experience (Powershell, Macros, Python, Powershell, C++, Java, etc.)
- General familiarity with Mobile Device Management (MDM) applications
- Google Suite Admin experience
- Previous experience in the healthcare sector
- Professional certifications such as ITIL Foundations or Comptia A +.
- BS in Computer Science, Information Systems, or related field
#LI-Hybrid
#LI-HR1
CHI: $50,000-$70,000
The expected salary range may vary for other locations. Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Us
Tempus was founded in August of 2015 by Eric Lefkofsky, after his wife was diagnosed with Breast Cancer. Shortly after he founded the company in an effort to bring the power of technology and artificial intelligence to cancer care, he convinced Ryan Fukushima to join as the company’s first employee. Ryan and Eric began assembling a world class team, focused on building the first version of a platform capable of ingesting real time healthcare data in an effort to personalize diagnostics.
We built the platform for oncology and have expanded it to neuropsychiatry, cardiology, infectious disease (through COVID), and radiology. Despite our rapid growth, our mission remains the same—to help make sure patients are on the right drug at the right time, so they can live longer and healthier lives.
Why Work Here?
We’re looking for people who can change the world.
Who question the status quo and don’t shy away from tough problems. For the builders who are never done building and the learners who are never done learning. We’re looking for passionate people with undying curiosity. Those who want to attack one of the most challenging problems mankind has ever faced. Head on.
See All 49 IT Support Engineer Jobs in Chicago
Find roles in Chicago that match your experience and apply in just a few clicks.
Find IT Support Engineer JobsIT Support Engineer Job Market in Chicago
Who's Hiring
Top Industries Hiring
- Media & Entertainment
IT Support Engineer Jobs in Chicago: Frequently Asked Questions
How do I get a it support engineer job in Chicago?
Focus your search on the Loop's financial institutions, Fulton Market's tech companies, and the major hospital systems anchored in Streeterville and the Medical District. Employers in these sectors hire continuously and value candidates who can support hybrid workforces. Hands-on experience with enterprise ticketing systems, Active Directory, and endpoint management gives you a clear edge over generalist applicants in Chicago's competitive market.
Which companies hire it support engineers in Chicago?
Companies currently hiring it support engineers in Chicago include Hyatt, BRAVEN, and Tempus, per current listings on Migrate Mate as of September 2026. Chicago's mix of legacy financial institutions, fast-growing SaaS firms, and large healthcare networks means demand comes from a wide range of employer types and team sizes.
Are there remote it support engineer jobs in Chicago?
Yes, though remote availability is limited for hands-on roles requiring on-site hardware support or in-person troubleshooting. About 67% of it support engineer openings tied to Chicago are remote or hybrid as of September 2026, and those openings are most common in cloud infrastructure support, help desk tier-two, and software-focused roles at Chicago's tech and fintech employers.
How can I get a it support engineer job in Chicago with little or no experience?
The most realistic entry path in Chicago is landing a help desk or desktop support role at one of the city's large managed service providers or staffing-driven IT shops, which regularly hire candidates with CompTIA A+ or Network+ certifications rather than years of experience. Chicago's university hospital systems and mid-size Loop law firms also hire entry-level support analysts. Building familiarity with Microsoft 365 and remote support tools before applying strengthens any application significantly.
Which industries hire the most it support engineers in Chicago?
The sectors hiring the most it support engineers in Chicago are Media & Entertainment, based on current listings on Migrate Mate as of September 2026. Chicago's concentration of global commodity trading firms, insurance headquarters, and rapidly expanding health tech companies creates sustained, year-round demand for support engineering talent across experience levels.
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