Senior IT Support Specialist Jobs in Indiana
Senior IT Support Specialist jobs in Indiana are in steady demand across healthcare systems, financial services, manufacturing, and higher education, with openings at every seniority level from lead technician to enterprise infrastructure manager. Indianapolis, Fort Wayne, and South Bend are the primary hiring hubs, with large employers like Eli Lilly, Salesforce's Indianapolis operations, and Indiana University Health maintaining consistent need for senior-level IT support talent. The most sought-after specialties in Indiana listings are endpoint management, enterprise helpdesk leadership, and cloud infrastructure support. Find a role that fits below and apply directly.
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We are currently seeking qualified candidates for an IT Support Specialist position in our Evansville, Indiana office. As part of one of the Tri-State’s leading managed service providers (MSPs), this individual will work with clients across a variety of on-premises and cloud environments, providing hands-on technical support, troubleshooting technology challenges, and recommending practical solutions to meet their business needs. This position also involves client consultation, documentation, and coordination with team members and vendors. Some overtime may be required during peak seasons.
Job Responsibilities
- Advise and assist clients in the administration of their on-premises and cloud-based technology environments.
- Image, deploy, and manage workstations using traditional and cloud-based tools.
- Set up and configure new workstations and related cloud services.
- Assess and troubleshoot issues with existing PCs, networks, and cloud infrastructure.
- Provide end-user support; create, prioritize, update, and manage tickets through resolution using a ticketing system.
- Maintain accurate documentation of issues, troubleshooting steps, solutions, and client requirements.
- Prepare and track quotes using quoting systems.
- Provide timely status updates and coordinate emails and calls with clients and vendors.
- Respond to client calls, emails, and requests for technical guidance and support.
- Work independently and collaboratively to deliver practical technology solutions for clients.
- Additional duties as assigned.
- Associate degree in technology or a related field. Bachelor's degree is preferred.
- Two years of technical support experience with on-premises and cloud environments is preferred.
- Strong knowledge and working experience supporting common operating systems, including Windows and macOS.
- Experience with identity and access management, including Active Directory, Microsoft Entra ID, or comparable cloud identity platforms.
- Administration and deployment experience with cloud productivity platforms such as Microsoft 365 or Google Workspace, and AWS.
- PC and server troubleshooting experience, including familiarity with virtualization and cloud-hosted workloads.
- Ability to install, configure, maintain, and support networking infrastructure, including switches, routers, wireless access points, firewalls, and cloud connectivity.
- Experience supporting backup and disaster recovery solutions for on-premises and cloud environments.
- Ability to communicate professionally with management, staff, clients, and vendors, and translate technical needs into practical recommendations.
- Ability to manage multiple priorities and work toward deadlines.
- Relevant vendor, cloud, and industry certifications, such as Microsoft, AWS, Google Cloud, or CompTIA, are a plus.
- Proficiency with common productivity, collaboration, and remote support tools.
- Consistently demonstrates reliability, professionalism, sound judgment, and appropriate conduct in client and team interactions.
- Proficiency in Microsoft Word, Excel, and Outlook. 
- Maintain regular and reliable attendance.
Our employees play an integral role in our success as a firm. We value the long-term relationships we have developed with our clients because of our ability to retain our brightest professionals and believe in rewarding our employees with a competitive base compensation that is commensurate with the position and candidates experience. Additional compensation includes bonus pay and new business incentives. We also offer an attractive benefits package that is dependent on status as a full or part-time employee.
- Health, dental, vision, and life insurance
- Paid time off
- Holiday pay
- Long- and short-term disability leave
- Paid sick leave
- Parental leave
- 401(k) plan and profit-sharing contributions
- Health savings account
- Flexible spending account
- Professional development assistance
- Paid IT certifications and continuing education assistance
- Employee assistance program
- Wellness program
- Referral program
- Flexible schedule
- Access to investment advice
Please click on the Apply Now button below to submit your information.
The requirements listed above are representative of the knowledge, skill, and/or ability required. The successful candidate must be authorized to work on a full-time basis for any employer in the United States. Kemper CPA Group is an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, ancestry, marital status, veteran status, or any other protected characteristic under applicable law.
At Kemper CPA Group LLP, we recognize that you entrust us with your personal information. We are committed to safeguarding your data in order to maintain that level of trust. We believe that you have the right to privacy, and we encourage you to review and understand our privacy policy as it pertains to the collection, use, and storage of your personal data. To read more on our privacy policy, please go to https://www.kempercpa.com/privacy
We are currently seeking qualified candidates for an IT Support Specialist position in our Evansville, Indiana office. As part of one of the Tri-State’s leading managed service providers (MSPs), this individual will work with clients across a variety of on-premises and cloud environments, providing hands-on technical support, troubleshooting technology challenges, and recommending practical solutions to meet their business needs. This position also involves client consultation, documentation, and coordination with team members and vendors. Some overtime may be required during peak seasons.
Job Responsibilities
- Advise and assist clients in the administration of their on-premises and cloud-based technology environments.
- Image, deploy, and manage workstations using traditional and cloud-based tools.
- Set up and configure new workstations and related cloud services.
- Assess and troubleshoot issues with existing PCs, networks, and cloud infrastructure.
- Provide end-user support; create, prioritize, update, and manage tickets through resolution using a ticketing system.
- Maintain accurate documentation of issues, troubleshooting steps, solutions, and client requirements.
- Prepare and track quotes using quoting systems.
- Provide timely status updates and coordinate emails and calls with clients and vendors.
- Respond to client calls, emails, and requests for technical guidance and support.
- Work independently and collaboratively to deliver practical technology solutions for clients.
- Additional duties as assigned.
- Associate degree in technology or a related field. Bachelor's degree is preferred.
- Two years of technical support experience with on-premises and cloud environments is preferred.
- Strong knowledge and working experience supporting common operating systems, including Windows and macOS.
- Experience with identity and access management, including Active Directory, Microsoft Entra ID, or comparable cloud identity platforms.
- Administration and deployment experience with cloud productivity platforms such as Microsoft 365 or Google Workspace, and AWS.
- PC and server troubleshooting experience, including familiarity with virtualization and cloud-hosted workloads.
- Ability to install, configure, maintain, and support networking infrastructure, including switches, routers, wireless access points, firewalls, and cloud connectivity.
- Experience supporting backup and disaster recovery solutions for on-premises and cloud environments.
- Ability to communicate professionally with management, staff, clients, and vendors, and translate technical needs into practical recommendations.
- Ability to manage multiple priorities and work toward deadlines.
- Relevant vendor, cloud, and industry certifications, such as Microsoft, AWS, Google Cloud, or CompTIA, are a plus.
- Proficiency with common productivity, collaboration, and remote support tools.
- Consistently demonstrates reliability, professionalism, sound judgment, and appropriate conduct in client and team interactions.
- Proficiency in Microsoft Word, Excel, and Outlook. 
- Maintain regular and reliable attendance.
Our employees play an integral role in our success as a firm. We value the long-term relationships we have developed with our clients because of our ability to retain our brightest professionals and believe in rewarding our employees with a competitive base compensation that is commensurate with the position and candidates experience. Additional compensation includes bonus pay and new business incentives. We also offer an attractive benefits package that is dependent on status as a full or part-time employee.
- Health, dental, vision, and life insurance
- Paid time off
- Holiday pay
- Long- and short-term disability leave
- Paid sick leave
- Parental leave
- 401(k) plan and profit-sharing contributions
- Health savings account
- Flexible spending account
- Professional development assistance
- Paid IT certifications and continuing education assistance
- Employee assistance program
- Wellness program
- Referral program
- Flexible schedule
- Access to investment advice
Please click on the Apply Now button below to submit your information.
The requirements listed above are representative of the knowledge, skill, and/or ability required. The successful candidate must be authorized to work on a full-time basis for any employer in the United States. Kemper CPA Group is an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, ancestry, marital status, veteran status, or any other protected characteristic under applicable law.
At Kemper CPA Group LLP, we recognize that you entrust us with your personal information. We are committed to safeguarding your data in order to maintain that level of trust. We believe that you have the right to privacy, and we encourage you to review and understand our privacy policy as it pertains to the collection, use, and storage of your personal data. To read more on our privacy policy, please go to https://www.kempercpa.com/privacy
See All 19 Senior IT Support Specialist Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
Find JobsSenior IT Support Specialist Jobs by City in Indiana
Where Indiana roles are concentrated, by current openings.
Senior IT Support Specialist Job Market in Indiana
A snapshot from current Indiana openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Construction & Real Estate
What Indiana Employers Look For
The qualifications that appear most often in senior IT support specialist jobs across Indiana.
- Five or more years of hands-on IT support experience in an enterprise environment
- CompTIA A+, Network+, or Microsoft certifications recognized by Indiana employers
- Demonstrated experience managing ticketing systems such as ServiceNow or Jira
- Proficiency troubleshooting Windows and macOS environments across distributed networks
- Experience mentoring or leading junior technicians on a support team
- Familiarity with ITIL frameworks and service desk best practices in regulated industries
Senior IT Support Specialist Jobs in Indiana: Frequently Asked Questions
How do you become a senior it support specialist in Indiana?
The concrete path in Indiana starts with an associate or bachelor's degree in information technology, computer science, or a related field, followed by several years in progressively responsible IT support roles. Indiana does not require a state-issued license for this position, but employers consistently expect industry credentials such as CompTIA A+, Network+, or Microsoft certifications. Candidates who have held helpdesk lead or systems administrator roles at Indiana healthcare networks, universities, or manufacturers tend to move into senior positions most quickly.
Which companies hire senior it support specialists in Indiana?
Companies currently hiring senior it support specialists in Indiana include Gillman Home Center, Amcor, and Slate Auto, per current listings on Migrate Mate as of November 2026. Indiana's large healthcare networks, life sciences firms, and regional financial institutions are among the most consistent sources of senior-level IT support openings in the state.
Which Indiana cities have the most senior it support specialist jobs?
Indianapolis, South Bend, and Terre Haute have the most senior it support specialist openings in Indiana. Indianapolis dominates because of its concentration of corporate headquarters, major hospital systems, and technology employers, while Fort Wayne and South Bend generate steady demand through regional manufacturing operations, community health systems, and university campuses that each maintain their own enterprise IT infrastructure.
Are there remote senior it support specialist jobs in Indiana?
Yes, but they're less common than in purely desk-based roles, since hands-on hardware troubleshooting and on-site infrastructure work are a meaningful part of most senior it support specialist positions. About 20% of senior it support specialist openings tied to Indiana are remote or hybrid as of November 2026. The portions of the role most likely to accommodate remote arrangements are tier-two software support, remote desktop administration, and documentation or training responsibilities.
How can I get hired as a senior it support specialist in Indiana with little or no experience?
The most realistic entry path is starting in a helpdesk technician or desktop support role at one of Indiana's large healthcare networks, state agencies, or university systems, where structured onboarding and internal promotion tracks are common. Earning a CompTIA A+ certification before applying gives candidates a measurable edge. Indiana University, Purdue University, and Indiana University Health each run IT associate and rotational programs that serve as on-ramps for people building toward senior-level positions from adjacent roles like network technician or systems analyst.
Where can I find and apply to senior it support specialist jobs in Indiana?
You can find and apply to senior it support specialist jobs in Indiana on Migrate Mate, which lists current Indiana openings updated on an ongoing basis. Search the available roles, identify the ones that match your experience and location, and apply directly to the positions that fit.
See All 19 Senior IT Support Specialist Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
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