IT Operations Manager Jobs in Indiana
IT Operations Manager jobs in Indiana are concentrated in Indianapolis, Fort Wayne, and South Bend, where Eli Lilly, Salesforce, and Indiana University Health anchor steady hiring across healthcare IT, manufacturing technology, and enterprise infrastructure. Demand reaches from mid-level systems leads to senior directors overseeing multi-site networks, cloud operations, and IT service delivery. Specialties in demand include ITSM platform administration, hybrid cloud governance, and operational risk and compliance. Find a role that fits below and apply directly.
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Description
Embark on a career journey with Franklin Electric, where your passion meets purpose, and every day is an opportunity to make a difference in our global communities in providing access to water, fuel and electricity.
The internship will focus on aspects of IT Operations, specifically Service Desk Operations, ServiceNow Workflow Development, and ServiceNow Data Cleanup. The selected candidate will work alongside existing team members to achieve assigned project goals outlined by supporting management team. The candidate will be able to gain exposure to business involvement on a global platform while building relationships and meeting project deadlines.
Key Responsibilities
-
Service Operation
- Responds to internal customers to resolve their technology problems.
- Enters and manages Incident and Service Request tickets in ServiceNow (IT Service Management Application).
- Asset Management
- Uses ServiceNow to maintain and track IT assets and inventories.
- Performs other related duties as required or assigned.
Skills Knowledge and Expertise
Skills and Abilities
- Communication – Delivers accurate, clear, and concise messages orally and/or in writing.
- Problem Solving – Uses a logical, systematic search for the source of a problem, determining the most likely cause by eliminating potential causes of a problem.
- Decision Making – Identifies and understands issues, problems, and opportunities; compares alternatives and makes timely decisions.
- Business Process Knowledge – Understands the process steps and purpose of the important business processes used by internal customers
- Enrolled in College (required).
- Pursuing an IT related degree (required)
- Junior or Senior Standing (preferred).
- Microsoft Operation Systems (Required), Microsoft Office (Required)
- The student will be exposed to all aspects of IT Operations while focusing on, learning, and expanding knowledge of Customer Service, ServiceNow, CrowdStrike, and Asset Management.
Franklin Electric Intern Program
As a global company, Franklin Electric offers many opportunities to build your experience and knowledge. Our Intern positions offer responsibility, autonomy, and best-in-class training. The Franklin Electric Intern Program includes networking opportunities, lunch and learns, many opportunities for team building (like the competitive Intern Cornhole Tournament), and a presentation to Senior Leaders and Executives in the company.
Come join our Intern Program where you will not only grow in your career - but you will know you are a part of a company that is making a difference worldwide. Take a look at this video to see our Global Headquarters here in Fort Wayne, Indiana.
About Franklin Electric
Description
Embark on a career journey with Franklin Electric, where your passion meets purpose, and every day is an opportunity to make a difference in our global communities in providing access to water, fuel and electricity.
The internship will focus on aspects of IT Operations, specifically Service Desk Operations, ServiceNow Workflow Development, and ServiceNow Data Cleanup. The selected candidate will work alongside existing team members to achieve assigned project goals outlined by supporting management team. The candidate will be able to gain exposure to business involvement on a global platform while building relationships and meeting project deadlines.
Key Responsibilities
-
Service Operation
- Responds to internal customers to resolve their technology problems.
- Enters and manages Incident and Service Request tickets in ServiceNow (IT Service Management Application).
- Asset Management
- Uses ServiceNow to maintain and track IT assets and inventories.
- Performs other related duties as required or assigned.
Skills Knowledge and Expertise
Skills and Abilities
- Communication – Delivers accurate, clear, and concise messages orally and/or in writing.
- Problem Solving – Uses a logical, systematic search for the source of a problem, determining the most likely cause by eliminating potential causes of a problem.
- Decision Making – Identifies and understands issues, problems, and opportunities; compares alternatives and makes timely decisions.
- Business Process Knowledge – Understands the process steps and purpose of the important business processes used by internal customers
- Enrolled in College (required).
- Pursuing an IT related degree (required)
- Junior or Senior Standing (preferred).
- Microsoft Operation Systems (Required), Microsoft Office (Required)
- The student will be exposed to all aspects of IT Operations while focusing on, learning, and expanding knowledge of Customer Service, ServiceNow, CrowdStrike, and Asset Management.
Franklin Electric Intern Program
As a global company, Franklin Electric offers many opportunities to build your experience and knowledge. Our Intern positions offer responsibility, autonomy, and best-in-class training. The Franklin Electric Intern Program includes networking opportunities, lunch and learns, many opportunities for team building (like the competitive Intern Cornhole Tournament), and a presentation to Senior Leaders and Executives in the company.
Come join our Intern Program where you will not only grow in your career - but you will know you are a part of a company that is making a difference worldwide. Take a look at this video to see our Global Headquarters here in Fort Wayne, Indiana.
About Franklin Electric
See All 11 IT Operations Manager Jobs in Indiana
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Find IT Operations Manager JobsIT Operations Manager Jobs by City in Indiana
Where Indiana roles are concentrated, by current openings.
IT Operations Manager Job Market in Indiana
A snapshot from current Indiana openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
What Indiana Employers Look For
The qualifications that appear most often in IT operations manager jobs across Indiana.
- Bachelor's degree in information technology, computer science, or a closely related field required
- Five or more years of progressive IT operations or infrastructure management experience expected
- Proven experience managing help desk, network, and systems teams in a multi-site environment
- ITIL Foundation certification or equivalent IT service management credential strongly preferred
- Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud required
- Strong vendor management and IT budget oversight experience expected by most Indiana employers
IT Operations Manager Jobs in Indiana: Frequently Asked Questions
How do you become an it operations manager in Indiana?
The standard path in Indiana starts with a bachelor's degree in information technology, computer science, or a related field, followed by several years in systems administration, network engineering, or IT support roles. Indiana does not require a state-issued license for this role. Employers across Indianapolis and Fort Wayne consistently prioritize candidates who have earned vendor-neutral credentials such as ITIL Foundation and CompTIA Project+, alongside demonstrated leadership over technical teams.
How much do IT operations managers make in Indiana?
IT operations managers in Indiana earn a median of about $108,170 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $53,820 for the lowest 10% to over $248,610 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it operations managers in Indiana?
Companies currently hiring it operations managers in Indiana include Amazon, iSoftStone, and 1st Source Bank, per current listings on Migrate Mate as of November 2026. Indiana's large healthcare systems, advanced manufacturing firms, and financial services companies generate the most consistent demand for this role statewide.
Which Indiana cities have the most it operations manager jobs?
Fort Wayne, Indianapolis, and Carmel have the most it operations manager openings in Indiana. Indianapolis dominates because of its dense concentration of corporate headquarters, large hospital networks, and logistics firms, while Fort Wayne and other secondary markets benefit from regional manufacturing campuses and growing insurance and financial services employers that maintain substantial IT infrastructure teams.
Are there remote it operations manager jobs in Indiana?
Yes, but they're less common than in purely desk-based fields because it operations managers frequently need to be on-site to oversee data centers, coordinate with facilities teams, and respond to infrastructure incidents. About 25% of it operations manager openings tied to Indiana are remote or hybrid as of November 2026. Strategic and administrative parts of the role, such as vendor negotiations, project planning, and policy development, are the functions most often approved for remote days.
How can I get hired as an it operations manager in Indiana with little or no experience?
The most realistic entry point is a systems administrator or IT support lead role at a mid-size Indiana employer, where you can take on supervisory responsibilities over time. Large organizations such as Indiana University Health and Salesforce's Indianapolis operations run rotational IT programs and promote internally from technical support roles. Earning an ITIL Foundation certificate and building a record of leading a small team or managing a vendor contract are the credentials Indiana hiring managers look for when evaluating candidates without a formal management title.
Where can I find and apply to it operations manager jobs in Indiana?
You can find and apply to it operations manager jobs in Indiana on Migrate Mate, which lists current Indiana openings updated regularly. Search the listings, find roles that match your experience and location, and apply directly to the employers posting them.
See All 11 IT Operations Manager Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
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