IT Operations Manager Jobs in Indiana
IT Operations Manager jobs in Indiana are concentrated in Indianapolis, Fort Wayne, and South Bend, where Eli Lilly, Salesforce, and Indiana University Health anchor steady hiring across healthcare IT, manufacturing technology, and enterprise infrastructure. Demand reaches from mid-level systems leads to senior directors overseeing multi-site networks, cloud operations, and IT service delivery. Specialties in demand include ITSM platform administration, hybrid cloud governance, and operational risk and compliance. Find a role that fits below and apply directly.
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D&H is growing! Join 100+ year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailers, and the clients they serve across the SMB and Consumer markets.
- We are empowered by our employee Co-Owners who provide the industry’s best service, and we promote a collaborative culture.
- We offer an Employee Stock Ownership Plan, 401k, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement, Work from Home Reimbursement, Employee Purchase Program, Tuition Assistance and much more!
- As a D&H Co-Owner you receive numerous discounts on services.
- We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices.
- Provide onsite, phone, and remote end user support for Windows, Apple, and Android based systems in a DC and warehouse environment
- Support warehouse and office IT equipment including desktops, laptops, tablets, RF guns, handheld scanners, printers, IP phones, cabling, and other peripherals
- Install, deploy, troubleshoot, repair, and replace IT equipment as needed within the DC
- Perform hardware refreshes, break fix repairs, and imaging of devices used in warehouse operations
- Assist with setup and teardown of IT equipment for warehouse projects, staging areas, and operational initiatives
- Utilize the ServiceNow ticketing system to create, update, triage, and escalate incidents and service requests
- Investigate and troubleshoot operating systems, applications, peripherals, and connectivity issues
- Provide basic network printing and barcode scanner support critical to warehouse workflows
- Maintain accurate asset inventory and ensure proper tracking of equipment assigned to the DC
- Oversee the lifecycle of workstation hardware from procurement to disposal ensuring that all equipment is tracked, secure & cost effective
- Travel to other locations in North America as needed
- Perform other related duties as assigned
- Primary focus on real time ticket intake, onsite troubleshooting, and direct support of warehouse operations during peak business hours.
- Provide hands on assistance to warehouse staff and leadership during high activity periods.
- Support distribution center leadership with technology setup for ongoing and future projects, including warehouse initiatives, system implementations, and workspace buildouts.
- Strong troubleshooting and analytical skills with the ability to diagnose root causes and recommend appropriate solutions.
- Working knowledge of end user computing, hardware, and systems in a warehouse environment.
- Willingness and demonstrated ability to learn and grow skills in networking, server, and system administration.
- Proficiency with Microsoft Office applications, including Outlook, Excel, Word, and Teams, with the ability to use these tools for communication, documentation, and basic analysis.
- Ability to quickly become proficient in proprietary and warehouse specific systems and applications.
- Excellent written and verbal communication skills with the ability to interact professionally with technical and non-technical audiences.
- Ability to follow documented processes and procedures with guidance while exercising sound judgment when escalation is required.
- Strong customer service mindset with a collaborative team player approach.
- Meticulous attention to detail, particularly with asset tracking, documentation, and account related tasks.
- Willingness and ability to learn new technologies and continuously improve technical knowledge.
- Education
- One year Certificate from College or Technical School; or six months to one year related experience
- Experience
- 1-2 years of impeccable customer service experience
- 1-2 years of help desk or technical support experience
IT Support Analyst
D&H is growing! Join 100+ year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailers, and the clients they serve across the SMB and Consumer markets.
- We are empowered by our employee Co-Owners who provide the industry’s best service, and we promote a collaborative culture.
- We offer an Employee Stock Ownership Plan, 401k, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement, Work from Home Reimbursement, Employee Purchase Program, Tuition Assistance and much more!
- As a D&H Co-Owner you receive numerous discounts on services.
- We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices.
- Provide onsite, phone, and remote end user support for Windows, Apple, and Android based systems in a DC and warehouse environment
- Support warehouse and office IT equipment including desktops, laptops, tablets, RF guns, handheld scanners, printers, IP phones, cabling, and other peripherals
- Install, deploy, troubleshoot, repair, and replace IT equipment as needed within the DC
- Perform hardware refreshes, break fix repairs, and imaging of devices used in warehouse operations
- Assist with setup and teardown of IT equipment for warehouse projects, staging areas, and operational initiatives
- Utilize the ServiceNow ticketing system to create, update, triage, and escalate incidents and service requests
- Investigate and troubleshoot operating systems, applications, peripherals, and connectivity issues
- Provide basic network printing and barcode scanner support critical to warehouse workflows
- Maintain accurate asset inventory and ensure proper tracking of equipment assigned to the DC
- Oversee the lifecycle of workstation hardware from procurement to disposal ensuring that all equipment is tracked, secure & cost effective
- Travel to other locations in North America as needed
- Perform other related duties as assigned
- Primary focus on real time ticket intake, onsite troubleshooting, and direct support of warehouse operations during peak business hours.
- Provide hands on assistance to warehouse staff and leadership during high activity periods.
- Support distribution center leadership with technology setup for ongoing and future projects, including warehouse initiatives, system implementations, and workspace buildouts.
- Strong troubleshooting and analytical skills with the ability to diagnose root causes and recommend appropriate solutions.
- Working knowledge of end user computing, hardware, and systems in a warehouse environment.
- Willingness and demonstrated ability to learn and grow skills in networking, server, and system administration.
- Proficiency with Microsoft Office applications, including Outlook, Excel, Word, and Teams, with the ability to use these tools for communication, documentation, and basic analysis.
- Ability to quickly become proficient in proprietary and warehouse specific systems and applications.
- Excellent written and verbal communication skills with the ability to interact professionally with technical and non-technical audiences.
- Ability to follow documented processes and procedures with guidance while exercising sound judgment when escalation is required.
- Strong customer service mindset with a collaborative team player approach.
- Meticulous attention to detail, particularly with asset tracking, documentation, and account related tasks.
- Willingness and ability to learn new technologies and continuously improve technical knowledge.
- Education
- One year Certificate from College or Technical School; or six months to one year related experience
- Experience
- 1-2 years of impeccable customer service experience
- 1-2 years of help desk or technical support experience
See All 5 IT Operations Manager Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
Find IT Operations Manager JobsIT Operations Manager Jobs by City in Indiana
Where Indiana roles are concentrated, by current openings.
IT Operations Manager Job Market in Indiana
A snapshot from current Indiana openings, updated as new roles post.
Who's Hiring
- D&H Distributing2
- STERIS1
- Arcwood Environmental1
- Albanese Confectionery1
What Indiana Employers Look For
The qualifications that appear most often in IT operations manager jobs across Indiana.
- Bachelor's degree in information technology, computer science, or a closely related field required
- Five or more years of progressive IT operations or infrastructure management experience expected
- Proven experience managing help desk, network, and systems teams in a multi-site environment
- ITIL Foundation certification or equivalent IT service management credential strongly preferred
- Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud required
- Strong vendor management and IT budget oversight experience expected by most Indiana employers
IT Operations Manager Jobs in Indiana: Frequently Asked Questions
How do you become an it operations manager in Indiana?
The standard path in Indiana starts with a bachelor's degree in information technology, computer science, or a related field, followed by several years in systems administration, network engineering, or IT support roles. Indiana does not require a state-issued license for this role. Employers across Indianapolis and Fort Wayne consistently prioritize candidates who have earned vendor-neutral credentials such as ITIL Foundation and CompTIA Project+, alongside demonstrated leadership over technical teams.
How much do IT operations managers make in Indiana?
IT operations managers in Indiana earn a median of about $108,170 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $53,820 for the lowest 10% to over $248,610 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it operations managers in Indiana?
Companies currently hiring it operations managers in Indiana include D&H Distributing, STERIS, and Arcwood Environmental, per current listings on Migrate Mate as of July 2026. Indiana's large healthcare systems, advanced manufacturing firms, and financial services companies generate the most consistent demand for this role statewide.
Which Indiana cities have the most it operations manager jobs?
Whiteland, Indianapolis, and Merrillville have the most it operations manager openings in Indiana. Indianapolis dominates because of its dense concentration of corporate headquarters, large hospital networks, and logistics firms, while Fort Wayne and other secondary markets benefit from regional manufacturing campuses and growing insurance and financial services employers that maintain substantial IT infrastructure teams.
Are there remote it operations manager jobs in Indiana?
Yes, but they're less common than in purely desk-based fields because it operations managers frequently need to be on-site to oversee data centers, coordinate with facilities teams, and respond to infrastructure incidents. About 100% of it operations manager openings tied to Indiana are remote or hybrid as of July 2026. Strategic and administrative parts of the role, such as vendor negotiations, project planning, and policy development, are the functions most often approved for remote days.
How can I get hired as an it operations manager in Indiana with little or no experience?
The most realistic entry point is a systems administrator or IT support lead role at a mid-size Indiana employer, where you can take on supervisory responsibilities over time. Large organizations such as Indiana University Health and Salesforce's Indianapolis operations run rotational IT programs and promote internally from technical support roles. Earning an ITIL Foundation certificate and building a record of leading a small team or managing a vendor contract are the credentials Indiana hiring managers look for when evaluating candidates without a formal management title.
Where can I find and apply to it operations manager jobs in Indiana?
You can find and apply to it operations manager jobs in Indiana on Migrate Mate, which lists current Indiana openings updated regularly. Search the listings, find roles that match your experience and location, and apply directly to the employers posting them.
See All 5 IT Operations Manager Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
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