IT Operations Manager Jobs in Virginia

Company

Federal Reserve Bank of Richmond

When you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems. We invest in contemporary and emerging technology each year to support the Federal Reserve and our economy, and we’re building a dynamic and diverse team for our future.

The Information Security & Policy portfolio collaborates with business areas to address current and future cybersecurity threats across the enterprise, enforce SAFR and security policy, provide strategic and cost-effective services to its stakeholders, and protect the availability, confidentiality and integrity of Federal Reserve assets.

Technology support across the FRS (“System IT”) is functionally unifying and organizationally aligning to business line customers and enterprise shared services. This System IT Business Information Security Officer (BISO) role within the Federal Reserve System (FRS) will assume responsibility for the information security of System IT Ops and Policy portfolios. The System IT Ops and Policy BISO will report directly to the System Chief Information Security Officer (CISO). Strong partnerships with System stakeholders are necessary to ensure efficient, effective, and secure delivery of technology capabilities and services.

The System IT Ops and Policy BISO will support the following:

Infrastructure, Platforms & Operations portfolio which supports the strategic direction and product delivery for System IT infrastructure and operations, as well as the alignment of technology to business strategies. The team serves as the business partner for secure and reliable IT products, services, and operations.

The Information Security & Policy portfolio which collaborates with business areas to address current and future cybersecurity threats across the enterprise, enforce SAFR and security policy, provide strategic and cost-effective services to its stakeholders, and protect the availability, confidentiality and integrity of Federal Reserve assets.

The Enterprise Architecture, Data & Innovation portfolio which brings consistent architecture, data and innovation practice across the System by implementing policies and standards with a unified approach to business needs and solution assessment.

The Business of IT portfolio which provides foundational business management capabilities and services that enable System IT to operate effectively as a unified enterprise function. This portfolio supports all System IT portfolio leaders and operations by delivering core management functions essential to running a mature, scaled IT organization for the Federal Reserve System.

In the role of System IT Ops & Policy BISO you will:

• Serve as a member of the OCISO leadership team and as an advisor to the System CISO to ensure System’s information security community is working together mature the consistency and effectiveness of business aligned IS practices.
• Contribute to the vision, strategy, values, and priorities that ensure the System IT Ops and Policy portfolios achieve their mission.
• Partners with stakeholders to develop, implement, and execute a comprehensive information security strategy for the System IT Ops and Policy portfolio with a focus on achieving measurable, sustainable results.
• Lead the information security strategy and execution across the System IT Ops and Policy portfolios, including collaborating across the Office of the CISO (OCISO), and all System IT Ops and Policy delivery partners to ensure the delivery of secure, resilient, reliable services that meet the needs of customers and the industry.
• Provide sound, practical, and proactive security advice related to System IT Ops and Policy technology solutions directly to business and technology leadership to ensure key decisions are made with best business and technology practices in mind.
• Develop close relationships with key stakeholders and external partners to ensure contemporary thinking to ensure complementary actions and avoid duplicative services.

Track record of successful leadership to drive results and proactively manage change in a highly matrixed and virtual team, with the ability to develop strategies and initiatives that continually improve the System IT Ops and Policy security and support business outcomes.

Demonstrated ability for strong execution and accountability for the results.

Demonstrated ability to collaborate with peers in developing security and technical resilience strategy and vision in alignment with the business needs and System standards, translate the vision into actionable plans and deliver business results.

Demonstrated track record of building strong teams with a focus on talent development. Ability to build and lead an AI-savvy security team in an agile technology environment to deliver business results.

Demonstrated track record of assessing risk and establishing a risk tolerance, balancing business needs and priorities against the risk of material loss.

Proficiency in rethinking business models or established practices.

Excellent change management skills, including advocating, anticipating, and orchestrating change.

Strong business acumen with ability to be a visible, goal-oriented, and independent minded leader who will constructively challenge the leadership and bring leading-edge thinking to effectively guide change within the System IT Ops and Policy.

Intellectually curious and agile, with demonstrated ability to experiment and lead innovation.

Qualifications:

• Bachelor’s degree required in business, technology, information security or related fields or equivalent work experience.
• 10+ years of progressive experience in technology, information security, and people leadership to include experience partnering with product/engineering teams on secure SDLC and CI/CD.
• Certified Information Systems Security Professional (CISSP) or comparable certifications preferred.
• Deep technical expertise in securing complex solutions with modern approaches, complemented by awareness of emerging IT industry trends.
• Strategic direction-setting capabilities with demonstrated ability to deliver on established goals.
• Collaborative leadership style balanced with decisive action when required.
• Proven ability to build and integrate teams across multiple organizational cultures while developing and maintaining business relationships with diverse constituents.
• Proven ability to manage competing priorities, diverse perspectives, and ambiguity.
• Strong understanding of the mission, vision, and operational requirements of System IT Ops and Policy and how that applies to security design, management, and operations.
• Strong communication skills with the ability to effectively communicate complex, technical topics to a wide array of stakeholders.
• Demonstrated ability to manage geographically diverse and dispersed teams.
• Exceptional collaborator with the ability to manage a diverse group of stakeholders and support effective decision making and prioritization.
Business travel up to 25%.

Posting Closing Date: End of Day, Friday, 11/13/2026

Locations: The selected candidate will reside within a reasonable commuting distance, as defined by the employing Reserve Bank, and will work full-time onsite.

• Boston, MA - New York, NY - Philadelphia, PA - Cleveland, OH - Richmond, VA - Atlanta, GA - Chicago, IL - St. Louis, MO - Minneapolis, MN - Kansas City, MO - Dallas, TX - San Francisco, CA

Salary:

• $$276,200 - $380,000

• 
  The listed salary is applicable to 5th District. Final offers are determined by factors including the candidate’s qualifications, internal alignment considerations, district assignment, and geographic location.

• Citizenship Recruitments: United States citizenship is required for this position.
• Screening Requirements: All employees assigned to this position will be subject to FBI fingerprint/ criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years.

The above statements are intended to describe the general nature and level of work required of this position. They are not intended to be an exhaustive list of all duties, responsibilities or skills associated with this position or the personnel so classified. While this job description is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time.

The Federal Reserve System is committed to a diverse and inclusive workplace and to provide equal employment opportunities to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service.

For this job, any offer of employment is contingent upon successfully passing a two-phase security screening. The first phase consists of the satisfactory completion of a physical examination (including a drug screening), reference checks, and a security investigation consisting of credit and criminal history checks.

The second phase is an additional risk-based security screening determined by the risk rating of the position. Depending upon the sensitivity of the position, this phase may include, and is not limited to, work and residency eligibility verification, and personal interviews with the candidate, references, and prior employers.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Executive Family Group

Work Shift

First (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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