IT Operations Manager Jobs in New York
IT Operations Manager jobs in New York represent one of the most active markets in the country, with strong demand across financial services, healthcare systems, media, and enterprise technology firms at every level from junior IT operations roles through senior director positions. The heaviest hiring concentrates in New York City, Buffalo, and Albany, where major employers such as JPMorgan Chase, Northwell Health, and IBM maintain large infrastructure and operations teams. Cloud infrastructure management, ITIL-based service delivery, and cybersecurity operations are the most sought-after specialties across New York postings. Find a role that fits below and apply directly.
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Showing 5 of 35+ IT Operations Manager jobs
About Blacksmith
We started by building infrastructure to run CI workloads really fast. Our first product helps companies run GitHub Actions substantially faster and cheaper by owning and operating our own global fleet of bare-metal machines rather than renting generic cloud VMs.
Today, we orchestrate tens of millions of Firecracker VMs each week, running CI for 10,000+ companies and tens of millions in ARR. We’ve grown 20x so far in 2026.
We operate thousands of bare-metal machines across multiple regions, regularly schedule 300k+ vCPUs concurrently, and run a petabyte-scale Ceph cluster that we manage ourselves.
We’ve raised $125M from Seed to Series C, led by Sequoia, Google Ventures (GV) & Peak XV Partners, and we’re intentionally building a small, but exceptional team.
Blacksmith was founded by a team with deep systems and scaling experience, including building search/ads infrastructure at Faire, and operating large distributed systems at Cockroach Labs. Our GTM is led by Jon Boyer, formerly Head of Sales at Zapier.
We're now extending the same CI infrastructure into a broader platform: running agent sandboxes at scale and building our own background coding agent on top of it.
The role at Blacksmith
We're hiring our first IT Operations Engineer to own the systems and workflows our employees rely on. You'll shape how IT operates at Blacksmith, from onboarding and device management to identity, access and day-to-day support.
This is a hands-on role with broad ownership. You'll solve problems for teammates, automate recurring work, and build processes that scale with the company. You'll also partner with security and engineering to keep our devices, accounts and internal tools secure.
What you’ll be doing
Own onboarding, role changes and offboarding end to end, including device procurement, setup and recovery, account provisioning and timely access removal.
Resolve employee issues across hardware, software, networking and accounts, and turn recurring problems into reliable, self-service or automated workflows.
Operate and improve identity and access management, ensuring employees have the access they need and nothing more.
Manage our employee device fleet, including automated enrollment, patching, disk encryption and inventory.
Own software administration, licenses and renewals, keeping track of the tools we use and who has access to them.
Partner with business teams to build and maintain internal apps and integrations that simplify their work.
Partner with security and engineering on endpoint security, access controls and audit readiness, and maintain clear employee guides and operational runbooks.
You’re a good fit if you have
A resourceful approach to troubleshooting and the persistence to work through unfamiliar problems using documentation, investigation and vendor support.
A genuine interest in helping people, with the patience and communication skills to support technical and non-technical teammates.
A track record of proactively identifying problems and driving them through resolution without waiting for direction, addressing root causes while managing competing priorities.
Hands-on experience administering Okta and Google Workspace, with a solid understanding of SSO, MFA, SCIM provisioning and least-privilege access.
Experience managing a macOS fleet with Addigy or another MDM, such as Jamf or Kandji, including automated enrollment through Apple Business Manager.
Working knowledge of networking fundamentals, including DNS, DHCP, Wi-Fi and VPN troubleshooting.
Experience running employee onboarding, offboarding and IT support in a growing organization.
The ability to automate repetitive work through scripting, APIs or workflow tools.
Strong comfort using coding agents to develop and debug internal tools, integrations and automation, while reviewing changes and validating results.
Bonus
You've built or scaled an IT function, or led migrations, tool rollouts or process redesigns in a growing organization.
You've supported security or compliance work, such as SOC 2, endpoint security or incident response.
You've managed identity or other IT systems through infrastructure as code.
You've built internal applications or tools for business teams, translating their needs into practical, maintainable solutions.
Compensation and benefits
Medical, Vision, and Dental insurance.
Competitive base + equity.
401K match.
Unlimited PTO.
Annual offsite.
Early-exercise stock options.
12 weeks fully paid parental leave (US).
Compensation Range: $150K - $170K
About Blacksmith
We started by building infrastructure to run CI workloads really fast. Our first product helps companies run GitHub Actions substantially faster and cheaper by owning and operating our own global fleet of bare-metal machines rather than renting generic cloud VMs.
Today, we orchestrate tens of millions of Firecracker VMs each week, running CI for 10,000+ companies and tens of millions in ARR. We’ve grown 20x so far in 2026.
We operate thousands of bare-metal machines across multiple regions, regularly schedule 300k+ vCPUs concurrently, and run a petabyte-scale Ceph cluster that we manage ourselves.
We’ve raised $125M from Seed to Series C, led by Sequoia, Google Ventures (GV) & Peak XV Partners, and we’re intentionally building a small, but exceptional team.
Blacksmith was founded by a team with deep systems and scaling experience, including building search/ads infrastructure at Faire, and operating large distributed systems at Cockroach Labs. Our GTM is led by Jon Boyer, formerly Head of Sales at Zapier.
We're now extending the same CI infrastructure into a broader platform: running agent sandboxes at scale and building our own background coding agent on top of it.
The role at Blacksmith
We're hiring our first IT Operations Engineer to own the systems and workflows our employees rely on. You'll shape how IT operates at Blacksmith, from onboarding and device management to identity, access and day-to-day support.
This is a hands-on role with broad ownership. You'll solve problems for teammates, automate recurring work, and build processes that scale with the company. You'll also partner with security and engineering to keep our devices, accounts and internal tools secure.
What you’ll be doing
Own onboarding, role changes and offboarding end to end, including device procurement, setup and recovery, account provisioning and timely access removal.
Resolve employee issues across hardware, software, networking and accounts, and turn recurring problems into reliable, self-service or automated workflows.
Operate and improve identity and access management, ensuring employees have the access they need and nothing more.
Manage our employee device fleet, including automated enrollment, patching, disk encryption and inventory.
Own software administration, licenses and renewals, keeping track of the tools we use and who has access to them.
Partner with business teams to build and maintain internal apps and integrations that simplify their work.
Partner with security and engineering on endpoint security, access controls and audit readiness, and maintain clear employee guides and operational runbooks.
You’re a good fit if you have
A resourceful approach to troubleshooting and the persistence to work through unfamiliar problems using documentation, investigation and vendor support.
A genuine interest in helping people, with the patience and communication skills to support technical and non-technical teammates.
A track record of proactively identifying problems and driving them through resolution without waiting for direction, addressing root causes while managing competing priorities.
Hands-on experience administering Okta and Google Workspace, with a solid understanding of SSO, MFA, SCIM provisioning and least-privilege access.
Experience managing a macOS fleet with Addigy or another MDM, such as Jamf or Kandji, including automated enrollment through Apple Business Manager.
Working knowledge of networking fundamentals, including DNS, DHCP, Wi-Fi and VPN troubleshooting.
Experience running employee onboarding, offboarding and IT support in a growing organization.
The ability to automate repetitive work through scripting, APIs or workflow tools.
Strong comfort using coding agents to develop and debug internal tools, integrations and automation, while reviewing changes and validating results.
Bonus
You've built or scaled an IT function, or led migrations, tool rollouts or process redesigns in a growing organization.
You've supported security or compliance work, such as SOC 2, endpoint security or incident response.
You've managed identity or other IT systems through infrastructure as code.
You've built internal applications or tools for business teams, translating their needs into practical, maintainable solutions.
Compensation and benefits
Medical, Vision, and Dental insurance.
Competitive base + equity.
401K match.
Unlimited PTO.
Annual offsite.
Early-exercise stock options.
12 weeks fully paid parental leave (US).
Compensation Range: $150K - $170K
See All 35 IT Operations Manager Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find IT Operations Manager JobsIT Operations Manager Jobs by City in New York
Where New York roles are concentrated, by current openings.
IT Operations Manager Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
What New York Employers Look For
The qualifications that appear most often in IT operations manager jobs across New York.
- Bachelor's degree in information technology, computer science, or a related technical field
- ITIL Foundation certification or higher is frequently listed as a required or preferred credential
- Five or more years of progressive experience in IT infrastructure and operations environments
- Demonstrated experience managing help desk, network, or systems teams in enterprise settings
- Proficiency with cloud platforms such as AWS, Azure, or Google Cloud in operational contexts
- Strong background in incident management, change management, and IT service continuity planning
IT Operations Manager Jobs in New York: Frequently Asked Questions
How do you become a it operations manager in New York?
There is no state-issued license required to work as an it operations manager in New York, so the path runs through education and credentials recognized by employers. Most New York hiring managers expect a bachelor's degree in information technology or a related field combined with progressively responsible IT roles such as systems administrator or IT team lead. Earning ITIL certification and gaining experience with enterprise environments common in New York's finance and healthcare sectors strengthens a candidacy significantly.
How much do IT operations managers make in New York?
IT operations managers in New York earn a median of about $130,860 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $62,340 for the lowest 10% to over $336,070 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it operations managers in New York?
Employers hiring it operations managers in New York right now include Amazon, Point72, and S&P Global, based on current listings on Migrate Mate as of November 2026. New York's concentration of large financial institutions, major hospital networks, and global media companies means demand for experienced it operations managers remains consistent throughout the year.
Which New York cities have the most it operations manager jobs?
New York, Bronx, and Brooklyn have the most it operations manager openings in New York. New York City dominates because of its dense concentration of financial services headquarters, enterprise technology firms, and large healthcare systems, while Buffalo and Albany generate steady openings through regional hospital networks, state government agencies, and growing technology corridors that anchor those metro economies.
Are there remote it operations manager jobs in New York?
Yes, though they're less common than in purely analytical roles because it operations managers often oversee on-site infrastructure, data centers, and physical teams. About 89% of it operations manager openings tied to New York are remote or hybrid as of November 2026, reflecting a market where hybrid schedules are more prevalent than fully remote arrangements. Strategic oversight, vendor management, and reporting functions are the parts of the role most likely to carry remote flexibility.
How can I get hired as a it operations manager in New York with little or no experience?
The most realistic entry path is moving into an it operations manager role from a systems administrator, IT analyst, or help desk team lead position at a mid-size New York employer. Large organizations such as Northwell Health and New York-Presbyterian run IT associate and rotational technology programs that develop junior staff into operations roles. Earning an ITIL Foundation certification before applying signals process competency and gives candidates without direct management experience a concrete edge in New York's competitive market.
Where can I find and apply to it operations manager jobs in New York?
You can find and apply to it operations manager jobs in New York on Migrate Mate, which lists current openings across the state. Search the available roles, identify the ones that match your background and preferred location, and apply directly to the positions that fit.
See All 35 IT Operations Manager Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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