IT Operations Manager Jobs in New York
IT Operations Manager jobs in New York represent one of the most active markets in the country, with strong demand across financial services, healthcare systems, media, and enterprise technology firms at every level from junior IT operations roles through senior director positions. The heaviest hiring concentrates in New York City, Buffalo, and Albany, where major employers such as JPMorgan Chase, Northwell Health, and IBM maintain large infrastructure and operations teams. Cloud infrastructure management, ITIL-based service delivery, and cybersecurity operations are the most sought-after specialties across New York postings. Find a role that fits below and apply directly.
Find IT Operations Manager JobsOverview
Showing 5 of 7+ IT Operations Manager jobs
Join Tech @ Ro to build the future of healthcare, from the ground up!
At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.
We’re building a new system. One where the patient is in control. One designed from scratch for the digital age.
At Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.
…and we’re just getting started.
As part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:
Solve complex, high-concurrency problems across a full-stack platform
Build and ship quickly with tight feedback loops and real-world impact
Own systems end-to-end, from architecture to production performance
Work alongside experienced operators, technical leaders, and clinicians
Help define how modern healthcare should be delivered
We’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.
If you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.
The Role
As Senior Manager, IT Operations, you are the architect of a frictionless employee experience. You own the reliability and quality of IT service delivery, ensuring that as Ro scales, our technology "just works." You leverage a data and automation-first mindset to eliminate hurdles before they're even felt, using automation, AI assistants, and custom bots to turn complex workflows into self-service wins. When processes are ambiguous, you lean in to provide clarity and unblock your team. Leading both internal talent and an MSP, you define a service model that is nimble, data-driven, and above all, human-centric. Success is an environment where technology empowers every employee to do their best work without distraction.
This role is on-site in NY, requiring the applicant to be at our HQ office 4 days per week.
What You’ll Do
What You’ll Bring
We’ve Got You Covered
Join Tech @ Ro to build the future of healthcare, from the ground up!
At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.
We’re building a new system. One where the patient is in control. One designed from scratch for the digital age.
At Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.
…and we’re just getting started.
As part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:
- Solve complex, high-concurrency problems across a full-stack platform
- Build and ship quickly with tight feedback loops and real-world impact
- Own systems end-to-end, from architecture to production performance
- Work alongside experienced operators, technical leaders, and clinicians
- Help define how modern healthcare should be delivered
We’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.
If you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.
Join Tech @ Ro to build the future of healthcare, from the ground up!
At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.
We’re building a new system. One where the patient is in control. One designed from scratch for the digital age.
At Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.
…and we’re just getting started.
As part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:
Solve complex, high-concurrency problems across a full-stack platform
Build and ship quickly with tight feedback loops and real-world impact
Own systems end-to-end, from architecture to production performance
Work alongside experienced operators, technical leaders, and clinicians
Help define how modern healthcare should be delivered
We’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.
If you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.
The Role
As Senior Manager, IT Operations, you are the architect of a frictionless employee experience. You own the reliability and quality of IT service delivery, ensuring that as Ro scales, our technology "just works." You leverage a data and automation-first mindset to eliminate hurdles before they're even felt, using automation, AI assistants, and custom bots to turn complex workflows into self-service wins. When processes are ambiguous, you lean in to provide clarity and unblock your team. Leading both internal talent and an MSP, you define a service model that is nimble, data-driven, and above all, human-centric. Success is an environment where technology empowers every employee to do their best work without distraction.
This role is on-site in NY, requiring the applicant to be at our HQ office 4 days per week.
What You’ll Do
What You’ll Bring
We’ve Got You Covered
Join Tech @ Ro to build the future of healthcare, from the ground up!
At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.
We’re building a new system. One where the patient is in control. One designed from scratch for the digital age.
At Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.
…and we’re just getting started.
As part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:
- Solve complex, high-concurrency problems across a full-stack platform
- Build and ship quickly with tight feedback loops and real-world impact
- Own systems end-to-end, from architecture to production performance
- Work alongside experienced operators, technical leaders, and clinicians
- Help define how modern healthcare should be delivered
We’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.
If you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.
See All 7 IT Operations Manager Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find IT Operations Manager JobsIT Operations Manager Jobs by City in New York
Where New York roles are concentrated, by current openings.
IT Operations Manager Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- BDO USA1
- City University of New York1
- City of New York1
- Natixis1
- OEC1
Top Industries Hiring
- Healthcare & Medical Services2
- Accounting & Auditing1
- Consulting & Professional Services1
- Education1
- Government & Public Sector1
What New York Employers Look For
The qualifications that appear most often in IT operations manager jobs across New York.
- Bachelor's degree in information technology, computer science, or a related technical field
- ITIL Foundation certification or higher is frequently listed as a required or preferred credential
- Five or more years of progressive experience in IT infrastructure and operations environments
- Demonstrated experience managing help desk, network, or systems teams in enterprise settings
- Proficiency with cloud platforms such as AWS, Azure, or Google Cloud in operational contexts
- Strong background in incident management, change management, and IT service continuity planning
IT Operations Manager Jobs in New York: Frequently Asked Questions
How do you become a it operations manager in New York?
There is no state-issued license required to work as an it operations manager in New York, so the path runs through education and credentials recognized by employers. Most New York hiring managers expect a bachelor's degree in information technology or a related field combined with progressively responsible IT roles such as systems administrator or IT team lead. Earning ITIL certification and gaining experience with enterprise environments common in New York's finance and healthcare sectors strengthens a candidacy significantly.
How much do IT operations managers make in New York?
IT operations managers in New York earn a median of about $130,860 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $62,340 for the lowest 10% to over $336,070 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it operations managers in New York?
Employers hiring it operations managers in New York right now include BDO USA, City University of New York, and City of New York, based on current listings on Migrate Mate as of June 2026. New York's concentration of large financial institutions, major hospital networks, and global media companies means demand for experienced it operations managers remains consistent throughout the year.
Which New York cities have the most it operations manager jobs?
New York, Amsterdam, and New Hyde Park have the most it operations manager openings in New York. New York City dominates because of its dense concentration of financial services headquarters, enterprise technology firms, and large healthcare systems, while Buffalo and Albany generate steady openings through regional hospital networks, state government agencies, and growing technology corridors that anchor those metro economies.
Are there remote it operations manager jobs in New York?
Yes, though they're less common than in purely analytical roles because it operations managers often oversee on-site infrastructure, data centers, and physical teams. About 0% of it operations manager openings tied to New York are remote or hybrid as of June 2026, reflecting a market where hybrid schedules are more prevalent than fully remote arrangements. Strategic oversight, vendor management, and reporting functions are the parts of the role most likely to carry remote flexibility.
How can I get hired as a it operations manager in New York with little or no experience?
The most realistic entry path is moving into an it operations manager role from a systems administrator, IT analyst, or help desk team lead position at a mid-size New York employer. Large organizations such as Northwell Health and New York-Presbyterian run IT associate and rotational technology programs that develop junior staff into operations roles. Earning an ITIL Foundation certification before applying signals process competency and gives candidates without direct management experience a concrete edge in New York's competitive market.
Where can I find and apply to it operations manager jobs in New York?
You can find and apply to it operations manager jobs in New York on Migrate Mate, which lists current openings across the state. Search the available roles, identify the ones that match your background and preferred location, and apply directly to the positions that fit.
See All 7 IT Operations Manager Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find IT Operations Manager Jobs