Application Support Engineer Jobs in New York
Application Support Engineer jobs in New York are in consistent demand, with the market concentrated in financial services, healthcare IT, and enterprise software across firms at every level from junior support analyst through senior platform engineer. Most hiring is centered in New York City, Buffalo, and Albany, where organizations like JPMorgan Chase, Citi, and IBM maintain large technical operations. The most sought-after specialties include ERP support, cloud-based SaaS platforms, and ITSM tooling such as ServiceNow and Jira. Find a role that fits below and apply directly.
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Showing 5 of 13+ Application Support Engineer jobs
At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities as we can. We have massively scaled our efforts across Asia, Latin America, Middle East, Europe and now have our sights on taking our best in class technology to the rest of the world.
As we continue to grow in the U.S. technology plays an important role in supporting our local operations and the systems our teams rely on everyday.
We are looking for an Application & IT Support Engineer based in New York. This is a hands-on role focused primarily on application support, with opportunities to contribute to development work while supporting the day-to-day technology needs of our New York office. You’ll work closely with end users and our broader technology team to troubleshoot issues, improve systems, and keep our local technology environment running smoothly.
What you'll do
Application Support: Own day-to-day application support by investigating issues, troubleshooting errors, managing support requests, and coordinating escalation when needed. Work directly with users to understand problems and identify effective solutions
Development & System Improvements: Contribute to application enhancements and bug fixes using Java, write SQL queries to support data and troubleshooting needs, test and debug code, and participate in technical discussions around system improvements and application functionality
IT & Users Support: Provide L1/L2 technical support for employees across laptops, desktops, printers, operating systems, connectivity, and other workplace technology. Support hardware setup and deployment for new and existing employees
User & Access Management: Manage user accounts, permissions, and access across company applications. Support onboarding and offboarding activities while following company security and access standards
IT Operations & Documentation: Maintain office technology and equipment inventory, support routine system administration, and keep technical documentation, SOPs, and knowledge resources up to date
What we seek
1-3 years of experience in application support, technical support, software development, or a related technical role
Bachelor’s degree in Computer Science, Information Technology, Information Systems, or a related field preferred, or equivalent practical experience
Working knowledge of Java or another object-oriented programming language, with basic to intermediate SQL skills
Strong troubleshooting skills with the ability to diagnose application and technical issues through resolution
Familiarity with Windows and/or macOS environments and fundamental networking concepts such as TCP/IP, DNS, DHCP, VPN, and Wi-Fi
Strong communication skills and a user-focused approach to technical support, with the ability to prioritize across multiple technical needs
Nice to have: Experience with networking or infrastructure, ticketing/monitoring tools, or scripting and automation using Python, PowerShell, Bash, or similar technologies
What you'll find here
At Lalamove, our work is guided by four core values: Passion, Grit, Humility, and Execution.
You’ll join a fast-moving environment where technology has a direct impact on how our teams operate every day. This role offers the opportunity to work across application support, development, and IT operations while collaborating with both local and global teams.
If you enjoy solving problems, learning as you go, and taking ownership from issue to resolution, we’d love to hear from you.
At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities as we can. We have massively scaled our efforts across Asia, Latin America, Middle East, Europe and now have our sights on taking our best in class technology to the rest of the world.
As we continue to grow in the U.S. technology plays an important role in supporting our local operations and the systems our teams rely on everyday.
We are looking for an Application & IT Support Engineer based in New York. This is a hands-on role focused primarily on application support, with opportunities to contribute to development work while supporting the day-to-day technology needs of our New York office. You’ll work closely with end users and our broader technology team to troubleshoot issues, improve systems, and keep our local technology environment running smoothly.
What you'll do
Application Support: Own day-to-day application support by investigating issues, troubleshooting errors, managing support requests, and coordinating escalation when needed. Work directly with users to understand problems and identify effective solutions
Development & System Improvements: Contribute to application enhancements and bug fixes using Java, write SQL queries to support data and troubleshooting needs, test and debug code, and participate in technical discussions around system improvements and application functionality
IT & Users Support: Provide L1/L2 technical support for employees across laptops, desktops, printers, operating systems, connectivity, and other workplace technology. Support hardware setup and deployment for new and existing employees
User & Access Management: Manage user accounts, permissions, and access across company applications. Support onboarding and offboarding activities while following company security and access standards
IT Operations & Documentation: Maintain office technology and equipment inventory, support routine system administration, and keep technical documentation, SOPs, and knowledge resources up to date
What we seek
1-3 years of experience in application support, technical support, software development, or a related technical role
Bachelor’s degree in Computer Science, Information Technology, Information Systems, or a related field preferred, or equivalent practical experience
Working knowledge of Java or another object-oriented programming language, with basic to intermediate SQL skills
Strong troubleshooting skills with the ability to diagnose application and technical issues through resolution
Familiarity with Windows and/or macOS environments and fundamental networking concepts such as TCP/IP, DNS, DHCP, VPN, and Wi-Fi
Strong communication skills and a user-focused approach to technical support, with the ability to prioritize across multiple technical needs
Nice to have: Experience with networking or infrastructure, ticketing/monitoring tools, or scripting and automation using Python, PowerShell, Bash, or similar technologies
What you'll find here
At Lalamove, our work is guided by four core values: Passion, Grit, Humility, and Execution.
You’ll join a fast-moving environment where technology has a direct impact on how our teams operate every day. This role offers the opportunity to work across application support, development, and IT operations while collaborating with both local and global teams.
If you enjoy solving problems, learning as you go, and taking ownership from issue to resolution, we’d love to hear from you.
See All 13 Application Support Engineer Jobs in New York
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Find JobsApplication Support Engineer Jobs by City in New York
Where New York roles are concentrated, by current openings.
Application Support Engineer Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Marketing & Advertising
What New York Employers Look For
The qualifications that appear most often in application support engineer jobs across New York.
- Bachelor's degree in computer science, information systems, or a related technical field
- Hands-on experience troubleshooting enterprise applications in a production environment
- Proficiency with ticketing and ITSM platforms such as ServiceNow, Jira, or Remedy
- Working knowledge of SQL for querying databases and diagnosing application data issues
- Familiarity with scripting languages like Python, PowerShell, or Bash for task automation
- Strong written and verbal communication skills for cross-team and client-facing support
Application Support Engineer Jobs in New York: Frequently Asked Questions
How do you become an application support engineer in New York?
Most application support engineer roles in New York require a bachelor's degree in computer science, information systems, or a related field, though some employers accept an associate degree paired with relevant certifications. There is no state-issued license for this role in New York. Candidates strengthen their profile by earning vendor certifications such as ITIL, AWS, or Microsoft Azure, which appear frequently in New York job listings across financial services and healthcare IT.
How much do application support engineers make in New York?
Application support engineers in New York earn a median of about $116,990 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $59,740 for the lowest 10% to over $203,040 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire application support engineers in New York?
Employers hiring application support engineers in New York right now include BNY, KWI, and UST, based on current listings on Migrate Mate as of November 2026. New York's concentration of global financial institutions, large hospital networks, and enterprise technology firms makes it one of the most active states for this role.
Which New York cities have the most application support engineer jobs?
New York, Buffalo, and Brooklyn have the most application support engineer openings in New York. New York City dominates the distribution because of its dense cluster of financial services firms, media companies, and large healthcare networks, while Buffalo and Albany draw hiring from state government agencies, regional banks, and university health systems that maintain significant IT operations outside the metro.
Are there remote application support engineer jobs in New York?
Yes, and more than most technical fields. About 63% of application support engineer openings tied to New York are remote or hybrid as of November 2026, reflecting how much of the role involves software-based troubleshooting rather than physical infrastructure. The functions most commonly offered remotely are tier-two application troubleshooting, incident management, and vendor coordination, where on-site presence is rarely required.
How can I get hired as an application support engineer in New York with little or no experience?
The most realistic entry path is a help desk or IT support analyst role at a large New York employer, which builds the ticketing, escalation, and application troubleshooting skills that application support teams value. Major New York financial institutions and hospital networks such as NewYork-Presbyterian and the Mount Sinai Health System regularly hire associates and recent graduates into tiered IT support programs. Earning an ITIL Foundation certification and demonstrating SQL basics in a portfolio project gives candidates a concrete edge in a competitive market.
Where can I find and apply to application support engineer jobs in New York?
You can find and apply to application support engineer jobs in New York on Migrate Mate, which lists current openings from employers actively hiring in the state. Search the listings, find roles that fit your experience and location, and apply directly to each one.
See All 13 Application Support Engineer Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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