Application Support Engineer Jobs in Florida
Application Support Engineer jobs in Florida are in strong demand, concentrated in financial services, healthcare IT, logistics technology, and defense contracting, with openings at every level from entry-level tier-one support through senior and lead engineer. The busiest hiring markets are Miami, Tampa, and Orlando, where employers such as Fiserv, AdventHealth, and Lockheed Martin maintain large technology operations that depend on dedicated application support teams. The most sought-after specialties in Florida listings include ERP support, cloud-based application monitoring, and enterprise software integration. Find a role that fits below and apply directly.
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Showing 5 of 13+ Application Support Engineer jobs
- Job Category: Information Technology
- Job Type: Full time
- Reqid: J0109361
US | FL | Remote
US | TX | Remote
US | MA | Remote
US | NC | Remote
Full time
J0109361
THE OPPORTUNITY
Title: Sr. IT Application Support Analyst (Level 3 Support)
Location: US, 100% remote (Candidates must be residing in the USA).
Shifts: Open to participate in shift rotations and on-call rotations required.
Eligibility Requirements: Eligibility to obtain and maintain a U.S. Government security clearance.
Iron Mountain is seeking a skilled, highly motivated Sr. IT Application Support Analyst (Level 3 Support) to join our Global Technical Application Support organization, with a special focus on supporting our commercial and US government clients.
In this critical role, you will be responsible for providing expert-level technical support, troubleshooting, and deep diagnostics for our cutting-edge Digital Solutions applications deployed on cloud services, ensuring maximum stability and performance for our customers.
What You’ll Do
In this role, you will:
- Lead the resolution of complex, critical application incidents, performing root cause analysis and deep diagnostics while maintaining ownership of the client relationship until the issue is fully resolved.
- Collaborate proactively with Engineering, DevOps, Product Owners, and Sales teams to troubleshoot issues, enhance digital platforms for stability and scalability, and onboard new clients onto our digital solution platform.
- Ensure application stability by actively monitoring systems, managing alert notifications, and participating in required shift and on-call rotations to meet or exceed expected performance.
- Drive continuous process improvement and automation to bring efficiencies to solutions, reduce turnaround time, and apply best practices in IT service delivery, Incident, Problem, and Change Management.
- Take full ownership and accountability for assigned tasks and projects, ensuring they are completed with high quality and within the expected timelines.
What You’ll Bring
The ideal candidate will have:
- Minimum 5 years’ experience in leading and supporting Enterprise level applications, particularly in an advanced (L3) support capacity.
- Advanced level experience supporting cloud-based architecture and cloud-based platforms and solutions, as well as on-prem multi-tier architectures. Strong proficiency in one or more major cloud service providers to troubleshoot via log analysis and monitoring tools.
- Deep understanding of IT service delivery principles and demonstrated experience in Incident Management, Problem Management, and Change Management.
- Strong experience with Linux.
- Excellent written and verbal communication skills with external customers, and a customer-focused mindset to explain highly technical concepts simply.
Desired Skills:
- Working knowledge of cloud application support and maintenance.
- Hands-on experience with modern observability frameworks and monitoring tools (e.g.,Datadog, Grafana)
- Experience with DevOps best practices and tools, Docker, Kubernetes, MongoDB, and REST API technologies.
- Experience supporting Content Service Platforms (CSPs) such as Alfresco, Hyland, M-Files, or Nuxeo is a plus.
- Experience with Python scripting and excellent ticketing experience in ServiceNow or JIRA.
- Minimum Bachelor’s degree required (BS, MS, or MBA from an accredited/recognized university).
What We Offer
Day-One Benefits: Enjoy comprehensive health, wellness, and retirement plans with robust benefits starting on your first day of employment.
Empowering Your Balance: Flexible vacation plan to support your personal and professional well-being.
Continuous Career Development: Elevate your skills through ongoing training, corporate learning resources, and internal advancement opportunities on a global scale.
Compensation & Care: Competitive salary commensurate with your experience, paired with a comprehensive company-wide benefits package.
Reasonably expected salary range: $107,500.00 - $143,300.00
Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.
Category: Information Technology
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement
Requisition: J0109361
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
- Job Category: Information Technology
- Job Type: Full time
- Reqid: J0109361
US | FL | Remote
US | TX | Remote
US | MA | Remote
US | NC | Remote
Full time
J0109361
THE OPPORTUNITY
Title: Sr. IT Application Support Analyst (Level 3 Support)
Location: US, 100% remote (Candidates must be residing in the USA).
Shifts: Open to participate in shift rotations and on-call rotations required.
Eligibility Requirements: Eligibility to obtain and maintain a U.S. Government security clearance.
Iron Mountain is seeking a skilled, highly motivated Sr. IT Application Support Analyst (Level 3 Support) to join our Global Technical Application Support organization, with a special focus on supporting our commercial and US government clients.
In this critical role, you will be responsible for providing expert-level technical support, troubleshooting, and deep diagnostics for our cutting-edge Digital Solutions applications deployed on cloud services, ensuring maximum stability and performance for our customers.
What You’ll Do
In this role, you will:
- Lead the resolution of complex, critical application incidents, performing root cause analysis and deep diagnostics while maintaining ownership of the client relationship until the issue is fully resolved.
- Collaborate proactively with Engineering, DevOps, Product Owners, and Sales teams to troubleshoot issues, enhance digital platforms for stability and scalability, and onboard new clients onto our digital solution platform.
- Ensure application stability by actively monitoring systems, managing alert notifications, and participating in required shift and on-call rotations to meet or exceed expected performance.
- Drive continuous process improvement and automation to bring efficiencies to solutions, reduce turnaround time, and apply best practices in IT service delivery, Incident, Problem, and Change Management.
- Take full ownership and accountability for assigned tasks and projects, ensuring they are completed with high quality and within the expected timelines.
What You’ll Bring
The ideal candidate will have:
- Minimum 5 years’ experience in leading and supporting Enterprise level applications, particularly in an advanced (L3) support capacity.
- Advanced level experience supporting cloud-based architecture and cloud-based platforms and solutions, as well as on-prem multi-tier architectures. Strong proficiency in one or more major cloud service providers to troubleshoot via log analysis and monitoring tools.
- Deep understanding of IT service delivery principles and demonstrated experience in Incident Management, Problem Management, and Change Management.
- Strong experience with Linux.
- Excellent written and verbal communication skills with external customers, and a customer-focused mindset to explain highly technical concepts simply.
Desired Skills:
- Working knowledge of cloud application support and maintenance.
- Hands-on experience with modern observability frameworks and monitoring tools (e.g.,Datadog, Grafana)
- Experience with DevOps best practices and tools, Docker, Kubernetes, MongoDB, and REST API technologies.
- Experience supporting Content Service Platforms (CSPs) such as Alfresco, Hyland, M-Files, or Nuxeo is a plus.
- Experience with Python scripting and excellent ticketing experience in ServiceNow or JIRA.
- Minimum Bachelor’s degree required (BS, MS, or MBA from an accredited/recognized university).
What We Offer
Day-One Benefits: Enjoy comprehensive health, wellness, and retirement plans with robust benefits starting on your first day of employment.
Empowering Your Balance: Flexible vacation plan to support your personal and professional well-being.
Continuous Career Development: Elevate your skills through ongoing training, corporate learning resources, and internal advancement opportunities on a global scale.
Compensation & Care: Competitive salary commensurate with your experience, paired with a comprehensive company-wide benefits package.
Reasonably expected salary range: $107,500.00 - $143,300.00
Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.
Category: Information Technology
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement
Requisition: J0109361
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
See All 13 Application Support Engineer Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
Find JobsApplication Support Engineer Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
Application Support Engineer Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Banking & Financial Services
- Investment & Asset Management
What Florida Employers Look For
The qualifications that appear most often in application support engineer jobs across Florida.
- Bachelor's degree in computer science, information systems, or a related technical field
- Hands-on experience troubleshooting and supporting enterprise or SaaS applications
- Proficiency with SQL and ability to query databases to diagnose application issues
- Familiarity with ITIL frameworks and incident management ticketing systems such as ServiceNow
- Experience supporting platforms common in Florida industries such as Epic, Salesforce, or SAP
- Strong written and verbal communication skills for coordinating with end users and vendors
Application Support Engineer Jobs in Florida: Frequently Asked Questions
How do you become a application support engineer in Florida?
Most application support engineer roles in Florida require a bachelor's degree in computer science, information technology, or a related field, though some employers accept an associate degree paired with relevant certifications. Florida does not require a state-issued license for this role. Employers across Tampa, Miami, and Orlando consistently prioritize candidates who hold industry certifications such as CompTIA A+, ITIL Foundation, or a vendor-specific credential from Microsoft or Salesforce alongside hands-on support experience.
How much do application support engineers make in Florida?
Application support engineers in Florida earn a median of about $105,370 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $52,960 for the lowest 10% to over $173,260 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire application support engineers in Florida?
Employers hiring application support engineers in Florida right now include The Depository Trust & Clearing Corporation (DTCC), BNY, and Ontic, based on current listings on Migrate Mate as of November 2026. Florida's concentration of financial technology firms in Tampa, large healthcare systems in Orlando, and defense contractors near Melbourne means demand for application support engineering talent is distributed across multiple industries rather than a single sector.
Which Florida cities have the most application support engineer jobs?
Tampa, Florida, and Miramar consistently post the most application support engineer openings in Florida. Miami leads because of its dense cluster of financial services and international logistics technology firms, Tampa draws volume from fintech companies and regional healthcare IT operations, and Orlando's large healthcare networks and hospitality technology platforms generate steady demand for enterprise application support across both large employers and mid-size vendors.
Are there remote application support engineer jobs in Florida?
Yes, and more than most fields, since application support engineering is fundamentally desk-based and systems-driven work that translates well to remote environments. About 75% of application support engineer openings tied to Florida are remote or hybrid as of November 2026, reflecting how broadly Florida employers have adopted flexible arrangements for technical support roles. The tasks most commonly performed remotely include log analysis, incident triage, and vendor coordination, while on-site presence is more often required for roles supporting regulated healthcare or government systems.
How can I get hired as a application support engineer in Florida with little or no experience?
The most realistic entry path is a help desk or IT support analyst role, which large Florida employers such as AdventHealth, Fiserv, and Conduent use as a direct pipeline into application support. Candidates who complete an ITIL Foundation certification or a vendor-specific credential such as Salesforce Administrator demonstrate practical readiness without requiring years of experience. Community college IT programs at institutions like Valencia College or Miami Dade College also produce graduates who move directly into entry-level application support positions with Florida-based technology and healthcare organizations.
Where can I find and apply to application support engineer jobs in Florida?
You can find and apply to application support engineer jobs in Florida on Migrate Mate, which lists current Florida openings from employers hiring now. Search the listings for roles that match your experience level and location preference, then apply directly to the ones that fit.
See All 13 Application Support Engineer Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
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