IT Operations Manager Jobs in Massachusetts
IT Operations Manager jobs in Massachusetts are in strong demand, with concentrated hiring across the state's healthcare, higher education, financial services, and biotechnology sectors at levels from team lead through senior director. Boston, Cambridge, and Worcester anchor the bulk of openings, with major employers such as Mass General Brigham, Fidelity Investments, and Raytheon Technologies maintaining lasting IT operations teams across the region. Cloud infrastructure management, IT service management, and cybersecurity operations oversight are the most sought-after specialties in current Massachusetts postings. Find a role that fits below and apply directly.
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Showing 5 of 12+ IT Operations Manager jobs
Location: Waltham, MA (Hybrid)
Application Requirement: Resume and Cover Letter in PDF format required for consideration.
About Cambridge Computer
Cambridge Computer is a Woman-Owned Small Business (~70 team members) and a trusted provider of high-performance IT infrastructure, AI, and cloud storage solutions. We work with Fortune 100 companies, cutting-edge research institutions, and top high-tech firms across North America.
Role Overview
We are seeking a detail-oriented, technically curious Sales Operations Coordinator to support our Relationship Sales Managers in driving hardware, software, and services execution. In this role, you will bridge the gap between sales, vendor partners (e.g., NVIDIA, Cisco, Dell, HPE), and internal operations, ensuring fast proposal turnaround, accurate CRM tracking, and smooth logistics.
Core Responsibilities
Sales Enablement & Quoting: Perform product research, request vendor pricing, assist in writing quotes/SOWs, and schedule technical demos or client meetings.
CRM & Logistics Management: Maintain clean CRM records, track order status, and ensure accurate deal tracking across the sales pipeline.
Vendor & Operational Support: Serve as a key operational liaison with top-tier technology vendors, managing partner deliverables and tracking operational requests.
Technology Upskilling: Build foundational familiarity with high-performance computing, networking, data protection, and life sciences IT trends.
Qualifications
Bachelor’s degree preferred (Business, STEM, Data Analytics, or related field).
Strong interest in enterprise IT, hardware/software, and modern tech ecosystems.
Proficiency with spreadsheets (Excel/Google Sheets) and experience/familiarity with CRM platforms.
Exceptional attention to detail, organization, and written communication skills.
Ability to thrive in a hybrid model (Waltham office / Remote).
Benefits with Cambridge
We recognize that satisfaction and well-being are integral components for long-term sustainability and business success. As such, available to full-time employees are the following benefits:
Competitive salary
Medical FSA
Dependent Care FSA
Dental insurance
Vision insurance
401(k) savings plan with employer matching
Employer-sponsored long-term disability
Paid holidays and PTO that increases with longevity at the company
Estimated Salary Range
$50k - $80k per year
Equal Opportunity Employer
Cambridge Computer provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, military service, or veteran status in accordance with applicable federal, state, and local laws.
Location: Waltham, MA (Hybrid)
Application Requirement: Resume and Cover Letter in PDF format required for consideration.
About Cambridge Computer
Cambridge Computer is a Woman-Owned Small Business (~70 team members) and a trusted provider of high-performance IT infrastructure, AI, and cloud storage solutions. We work with Fortune 100 companies, cutting-edge research institutions, and top high-tech firms across North America.
Role Overview
We are seeking a detail-oriented, technically curious Sales Operations Coordinator to support our Relationship Sales Managers in driving hardware, software, and services execution. In this role, you will bridge the gap between sales, vendor partners (e.g., NVIDIA, Cisco, Dell, HPE), and internal operations, ensuring fast proposal turnaround, accurate CRM tracking, and smooth logistics.
Core Responsibilities
Sales Enablement & Quoting: Perform product research, request vendor pricing, assist in writing quotes/SOWs, and schedule technical demos or client meetings.
CRM & Logistics Management: Maintain clean CRM records, track order status, and ensure accurate deal tracking across the sales pipeline.
Vendor & Operational Support: Serve as a key operational liaison with top-tier technology vendors, managing partner deliverables and tracking operational requests.
Technology Upskilling: Build foundational familiarity with high-performance computing, networking, data protection, and life sciences IT trends.
Qualifications
Bachelor’s degree preferred (Business, STEM, Data Analytics, or related field).
Strong interest in enterprise IT, hardware/software, and modern tech ecosystems.
Proficiency with spreadsheets (Excel/Google Sheets) and experience/familiarity with CRM platforms.
Exceptional attention to detail, organization, and written communication skills.
Ability to thrive in a hybrid model (Waltham office / Remote).
Benefits with Cambridge
We recognize that satisfaction and well-being are integral components for long-term sustainability and business success. As such, available to full-time employees are the following benefits:
Competitive salary
Medical FSA
Dependent Care FSA
Dental insurance
Vision insurance
401(k) savings plan with employer matching
Employer-sponsored long-term disability
Paid holidays and PTO that increases with longevity at the company
Estimated Salary Range
$50k - $80k per year
Equal Opportunity Employer
Cambridge Computer provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, military service, or veteran status in accordance with applicable federal, state, and local laws.
See All 12 IT Operations Manager Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find IT Operations Manager JobsIT Operations Manager Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
IT Operations Manager Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Consulting & Professional Services
What Massachusetts Employers Look For
The qualifications that appear most often in IT operations manager jobs across Massachusetts.
- Bachelor's degree in information technology, computer science, or a related field
- Five or more years of experience managing IT infrastructure or operations teams
- Hands-on experience with ITIL frameworks and IT service management practices
- Proficiency with cloud platforms such as AWS, Azure, or Google Cloud
- Demonstrated experience leading incident response, change management, and disaster recovery
- Strong vendor management and IT budget oversight experience in enterprise environments
IT Operations Manager Jobs in Massachusetts: Frequently Asked Questions
How do you become a it operations manager in Massachusetts?
Most it operations manager roles in Massachusetts require a bachelor's degree in information technology, computer science, or a related field, followed by several years of progressively responsible IT infrastructure or support experience. No state-issued license governs this role in Massachusetts, but employers in healthcare and finance often require certifications such as ITIL Foundation or PMP. Building experience within Massachusetts's large hospital systems, universities, or financial institutions is the most common path to a first management role.
How much do IT operations managers make in Massachusetts?
IT operations managers in Massachusetts earn a median of about $127,220 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $60,700 for the lowest 10% to over $314,780 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it operations managers in Massachusetts?
Employers hiring it operations managers in Massachusetts right now include Amazon, MKS, and Audax, based on current listings on Migrate Mate as of September 2026. Massachusetts's concentration of large healthcare networks, asset management firms, and defense contractors means consistent demand for experienced it operations managers who can manage complex, regulated IT environments.
Which Massachusetts cities have the most it operations manager jobs?
Boston, Andover, and Norwood account for the most it operations manager openings in Massachusetts. Boston and Cambridge lead because of the region's dense cluster of academic medical centers, financial services headquarters, and biotechnology firms, while Worcester draws openings from its growing healthcare and manufacturing sectors and the University of Massachusetts Medical School's expanded IT operations.
Are there remote it operations manager jobs in Massachusetts?
Yes, but they're less common than in purely analytical roles because it operations managers are often responsible for on-site infrastructure, vendor coordination, and hands-on incident response. About 100% of it operations manager openings tied to Massachusetts are remote or hybrid as of September 2026, reflecting employers' preference for at least partial on-site presence. Strategy, reporting, and vendor management tasks are the functions most likely to be performed remotely.
How can I get hired as a it operations manager in Massachusetts with little or no experience?
The most realistic entry path is moving into an it operations manager role from a senior systems administrator, IT help desk lead, or network engineer position at a Massachusetts employer. Large healthcare systems such as Mass General Brigham and Beth Israel Deaconess Medical Center regularly hire IT coordinators and infrastructure analysts who can grow into operations management. Earning an ITIL Foundation certification and taking on project or team-lead responsibilities in your current role strengthens your candidacy significantly before applying for a management title.
Where can I find and apply to it operations manager jobs in Massachusetts?
You can find and apply to it operations manager jobs in Massachusetts on Migrate Mate, which lists current Massachusetts openings from employers across the state's healthcare, finance, technology, and higher education sectors. Find roles that fit your experience and apply directly to the employers posting them.
See All 12 IT Operations Manager Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
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