Remote IT Support Jobs
Remote IT support jobs are open across the U.S. at remote-first firms and distributed teams in sectors like software, healthcare, and financial services. Employers hiring remotely right now include Wheelhouse IT, D&H Distributing, and TechnologyAdvice. See the openings below and apply to the ones that match your experience.
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- East Lansing, Michigan, United States
- Msu It Natsci 40001396
- Area of Interest: Information Technology
- Full Time/Part Time: Full Time (90-100%)
- Group: Administrative Professionals- AP
- Union/Non-Union: Union
- Support Staff
- Opening on: Sep 16 2026
- Closing at: Sep 29 2026 - 23:55 EDT
- 11
- Salary Commensurate with Experience
- Information Technology Services
- 1165732
Working/Functional Title
IT Support Technician
Position Summary
The IT Support Technician provides comprehensive technical support for the College of Natural Science's academic, research, and administrative computing environments. Reporting to the Manager of IT Support, this position will be part of a dynamic team of professionals that provide IT service and support to the College of Natural Science, home to 28 departments and programs in the biological, physical and mathematical sciences. This position will work with a wide selection of technologies that support teaching and learning, research, and operations while working closely with faculty, staff, and students.
Ideal candidates will have the ability to work well on a team that supports a diverse user base, have excellent communication skills; learn from, and collaborate with, other IT professionals to accomplish tasks and projects.
What you'll be doing with us:
- Tech support for desktops and laptops running Windows, Mac OS, and Linux
- Tech support for printers, multi-function devices, and tablets
- Setup of new tech devices and decommissioning of old devices
- Tech support of various software and web applications
- Manage and track Department software licenses, including user maintenance and installation
- Maintain IT inventory including hardware and software
- Per form basic server updates, file permission setting changes, and AD group maintenance
- Perform basic Ethernet and WiFi network troubles hooting and manage basic network settings on various devices
- Support and maintain conference and classroom projectors and misc AV equipment
- Assist users with virtual meetings on Zoom and Microsoft Teams
Michigan State University (MSU) is ranked #29 among public universities and #64 overall in U.S. News & World Report's America’s Best Colleges 2026. Located in East Lansing, three miles east of the state’s capitol, the MSU community includes more than 12,000 faculty, academic and support staff, as well as over 51,000 students. MSU offers an extensive benefits package to its employ ees including health care, prescription, and dental coverage, and a bas e retirement program with a University matching contribution, as well a s basic life insurance. In addition, MSU offers educational benefits including a course fee courtesy program and educational assistance.
MSU Information Technology provides the primary leadership for strategic, financial, and policy initiatives affecting information technology (IT) across MSU. MSU IT offers technology resources that support MSU’s mission of providing education, conducting research, and advancing engagement.
Minimum Requirements
Knowledge normally acquired in the first two or three years of college, technical, vocational or business school such as an Associates Degree; one to three years of related and progressively more responsible or expansive work experience supporting desktops and laptops running Windows, MacOS, and Linux, Printers, multifunction devices, and tablets; or an equivalent combination of education and experience.
Desired Qualifications
- Bachelor's degree in computer technology or informational systems
- Experience Supporting Academic Technology
- Ability to take ownership of a project and see it through to completion
- Willingness to continually advance technical skills through self-study
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application Materials
Resume and Cover Letter
Special Instructions
Resume and Cover Letter
Work Hours
STANDARD 8-5
Website
https://tech.msu.edu/
Bidding eligibility ends on September 22, 2026, at 11:55 PM
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Who's Hiring



Top Industries Hiring
- Technology & Software
What Employers Look For
The qualifications that appear most often in remote IT support jobs.
- CompTIA A+ certification or equivalent hands-on help desk experience
- Proficiency troubleshooting Windows and macOS operating systems
- Experience with Active Directory user account management and permissions
- Familiarity with ticketing systems such as ServiceNow, Jira Service Management, or Zendesk
- Strong written and verbal communication skills for end-user support
- Associate or bachelor's degree in information technology, computer science, or a related field
Tips for Your Remote IT Support Job Search
Apply early to remote roles that fit
Migrate Mate lists remote it support openings from across the U.S. in one place. Search by role, find the openings that match your skills, and apply directly before postings fill. Remote roles at distributed companies often move fast.
Document your remote troubleshooting experience
Call out specific remote support tools you've used, such as remote desktop software, ticketing systems, or cloud admin consoles. Employers hiring for remote it support need to know you can diagnose and resolve issues without being in the room.
Show async communication skills up front
Remote it support runs on written handoffs, ticket documentation, and clear status updates. Mention experience writing runbooks, knowledge-base articles, or structured ticket notes. Employers treat your application writing as a preview of how you'll communicate on the job.
Get certified in the tools remote employers use
CompTIA A+, Network+, and Microsoft 365 or Azure fundamentals are the certifications remote hiring managers cite most. Adding one that aligns with the employer's stack moves your application past the initial screen faster than general experience alone.
Remote IT Support Jobs: Frequently Asked Questions
How do I get a remote it support job?
Target companies that operate fully remote or run distributed teams, since those employers are built for remote support workflows from day one. Remote hiring managers screen hard for written communication, self-direction, and async troubleshooting skills, so your application should show evidence of all three. Certifications like CompTIA A+, Network+, or Microsoft 365 fundamentals give you a concrete edge over candidates with similar experience.
Which companies hire remote it supports?
Companies hiring remote it supports right now include Wheelhouse IT, D&H Distributing, and TechnologyAdvice, based on current remote listings on Migrate Mate as of September 2026. Remote-first software firms, managed service providers, and distributed healthcare organizations make up a large share of the employers posting these roles.
Can you get a remote it support job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to troubleshoot independently from day one without in-person backup. Remote-first startups and managed service providers are the most likely to hire entry-level candidates. A home lab project, a CompTIA A+ certification, or documented volunteer IT work can substitute for formal experience and show you can operate without hand-holding.
Do you need a degree for remote it support jobs?
Not always. Remote employers hiring it supports weigh practical skills, certifications, and demonstrated troubleshooting ability more heavily than a four-year degree. CompTIA A+, Network+, or a Microsoft certification carries real weight in screening. Candidates who can show they've resolved real tickets, configured real environments, or supported real users remotely often move forward without any degree at all.
Which industries hire the most remote it supports?
The sectors hiring the most remote it supports are Technology & Software, based on current remote listings on Migrate Mate as of September 2026. Those industries rely on distributed workforces and cloud-based infrastructure, which creates consistent demand for it supports who can deliver help-desk and systems support entirely online.
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