Remote IT Operations Analyst Jobs
Remote IT Operations Analyst jobs are in active demand across the U.S., with remote-first companies and distributed teams hiring consistently for this role in technology, financial services, and healthcare. Employers currently hiring remotely include WesBanco Bank, Luxoft, and MedZed. See the openings below and apply to the ones that match your experience.
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Showing 5 of 11+ Remote IT Operations Analyst jobs
Overview
The Executive Manager, Back of House is responsible for supporting the Chief Operating Officer (COO), Chief Financial & Compliance Officer (CFCO), Chief Technology Officer (CTO) and their teams in a timely and professional manner. Main duties will include support in processing inbound communications, coordinating meetings, organizing calendars, creating agendas, tracking action items, project-related documentation and recordkeeping, and Paycom / financial systems data upkeep. The ideal candidate has previous experience as an Executive Assistant, in finance or operations work, and is familiar with office management technologies. To be successful in this role, they should be proactive, meet deadlines, and communicate effectively in order to identify and address the needs of senior managers and perform administrative tasks to ensure the organization's workflow runs smoothly.
Digital Harbor Foundation is dedicated to digital equity for everyone, increasing diversity in the technology sector, and advancing technology innovation for the public good. Driven by our sincere belief that access to opportunity is a basic right, we take bold yet practical actions to support making a better future now. Through a portfolio of projects focused on developing leadership within communities, we support those closest to challenges to take deliberate actions based on a design thinking approach, backed by data analysis, grounded in a practice of collective impact, and driven by a commitment to racial equity.
Education and Experience Requirements
- Required: 3+ years experience as an Executive Assistant.
- Preferred: 3+ years experience working with C-Suite executives.
- Preferred: Experience working with nonprofit organizations and/or in finance, HR, or operations functions.
Knowledge, Skills and Abilities
- Excellent written and verbal communication, with strong interpersonal, and presentation skills.
- Ability to work independently, including managing multiple projects and deadlines, and proactively identifying and completing tasks.
- Ability to effectively collaborate on informal and formal projects with various departments within the organization, and with a positive disposition.
- Ability to think strategically and make recommendations that take into account competing needs and priorities.
- Detail oriented.
- Comfort using HRIS and financial systems. Paycom experience is a plus.
- Proficient with Microsoft Office (Word, Excel) and Google Suite (Sheets, Docs, Slides).
- Analytical thinking, problem-solving, organizational, and multitasking skills.
Additional Notes
This position is fully remote, but will require in-person attendance at meetings occasionally.
Role and Responsibilities
Executive Support
- Processes in-bound communications and prioritizes items for review by senior leadership.
- Composes and prepares correspondence, which at times may be sensitive or confidential.
- Communicates directly, and on behalf of senior leadership with Board members, vendors, staff, and others.
- Follows up on contacts made by senior leadership and supports the cultivation of ongoing relationships.
- Reviews reports and items for completeness before review by senior leadership.
- Arranges travel plans, itineraries, and other logistics as beneficial for senior leadership or members of the team as requested. Facilitates cross-divisional coordination of travel and outreach plans as well.
- Plans, coordinates, and ensures senior leadership's schedule is followed and respected to provide ability for focus and appropriate preparation.
- Researches, prioritizes, and follows up on incoming issues and concerns addressed to senior leadership, including creating draft recommendations where appropriate.
- Works closely and effectively with senior leadership to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
- Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
Finance and Operations Support
- Supports utilization of Finance and Operations tools, such as: Paycom, QuickBooks/NetSuite, Asana, and vendor/procurement portals.
- Prepares and organizes documentation for contracts, audits, and compliance requirements, ensuring accuracy, completeness, and compliance with guidelines.
- Provides Paycom/HRIS support by tracking records, maintaining accurate data, and identifying and resolving data gaps or incomplete entries.
- Performs data entry and management tasks with a high level of accuracy, utilizing strong Excel / Google Sheets skills to organize, analyze, and maintain data sets, including budgets.
- Coordinates and sends recurring finance and operations-related communications to Project Directors, ensuring timely and accurate dissemination.
- Provides logistical support and coordination for vendor and contract onboarding, assisting with planning, scheduling, and resource organization to ensure smooth execution.
- Maintains templates and standard operating documents used across the portfolio, updating them as processes evolve.
IT and Systems Support
- Maintains and updates IT asset, ticketing, and systems dashboards, ensuring data stays current and consistent across the Impact Studio portfolio.
- Supports the COO and CFO with documentation for technology onboarding/offboarding, vendor and license tracking, and lifecycle milestones (renewals, migrations, decommissions).
- Assists in maintaining accurate, organized systems records and files, flagging gaps or inconsistencies for follow-up.
- Prepares briefing materials and status summaries ahead of operations reviews and leadership updates.
- Supports rollout of internal policies (e.g., BYOD, AI use, security) by organizing intake materials, scheduling training sessions, and tracking outstanding action items.
- Maintains templates and standard operating documents used across the portfolio, updating them as processes evolve.
Organizational Insight and Leadership
- May manage a variety of special projects, some of which may have organizational impact, as requested.
- Assists in coordinating agendas and logistics for various senior leadership, organizational team or Director, and Board meetings.
Other Duties as assigned: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Compensation
The expected salary range for this full-time position is $65,000 - $75,000 annually, depending on experience and qualifications. In exceptional cases, compensation outside of this range may be considered based on the candidate’s skills, experience, and overall fit.
Digital Harbor provides a best-in-class comprehensive set of benefits to support the team. All regular, full-time employees are eligible to receive:
Health Benefits & Insurance
- Carefirst Blue Cross Blue Shield - Health, Dental, and Vision Insurance (100% of the premium paid for employees and 85% of dependents)
- Pre-Tax Health Savings Account (HSA) (with $365 monthly employer contributions)
- Pre-Tax Flexible Savings Account (FSA)
- Paid Accidental Death & Dismemberment (AD&D) Insurance
- Paid Short-Term & Long-Term Disability Insurance
- Paid Basic Life Insurance
- Supplemental Voluntary Life Insurance (Employee, Spouse & Dependent Children)
- Total Pet Plan and Supplemental Wishbone Pet Insurance
- Employee Opportunity Program (EAP) - Health and Wellness
- Wellness Reimbursement Program
Retirement
- 401k Retirement Plan (with 6% matching)
Paid Time Off
- 15 Days Paid Time Off Per Year
- 20 Days Paid Time Off Per Year (after 3rd Anniversary)
- 25 Days Paid Time Off Per Year (after 6th Anniversary)
- 16 Paid Holidays (14 common plus 2 flexible holidays, including Dec 25 - Jan 1)
- Paid Bereavement Leave
- Paid Parental Leave for Moms and Dads (two weeks after first year)
If our mission and vision align with your personal values, please apply!
A cover letter outlining your qualifications for the position along with your resume is required. Interviews will be conducted virtually.
Digital Harbor is an equal opportunity employer
GKtbHP0Zfm
Overview
The Executive Manager, Back of House is responsible for supporting the Chief Operating Officer (COO), Chief Financial & Compliance Officer (CFCO), Chief Technology Officer (CTO) and their teams in a timely and professional manner. Main duties will include support in processing inbound communications, coordinating meetings, organizing calendars, creating agendas, tracking action items, project-related documentation and recordkeeping, and Paycom / financial systems data upkeep. The ideal candidate has previous experience as an Executive Assistant, in finance or operations work, and is familiar with office management technologies. To be successful in this role, they should be proactive, meet deadlines, and communicate effectively in order to identify and address the needs of senior managers and perform administrative tasks to ensure the organization's workflow runs smoothly.
Digital Harbor Foundation is dedicated to digital equity for everyone, increasing diversity in the technology sector, and advancing technology innovation for the public good. Driven by our sincere belief that access to opportunity is a basic right, we take bold yet practical actions to support making a better future now. Through a portfolio of projects focused on developing leadership within communities, we support those closest to challenges to take deliberate actions based on a design thinking approach, backed by data analysis, grounded in a practice of collective impact, and driven by a commitment to racial equity.
Education and Experience Requirements
- Required: 3+ years experience as an Executive Assistant.
- Preferred: 3+ years experience working with C-Suite executives.
- Preferred: Experience working with nonprofit organizations and/or in finance, HR, or operations functions.
Knowledge, Skills and Abilities
- Excellent written and verbal communication, with strong interpersonal, and presentation skills.
- Ability to work independently, including managing multiple projects and deadlines, and proactively identifying and completing tasks.
- Ability to effectively collaborate on informal and formal projects with various departments within the organization, and with a positive disposition.
- Ability to think strategically and make recommendations that take into account competing needs and priorities.
- Detail oriented.
- Comfort using HRIS and financial systems. Paycom experience is a plus.
- Proficient with Microsoft Office (Word, Excel) and Google Suite (Sheets, Docs, Slides).
- Analytical thinking, problem-solving, organizational, and multitasking skills.
Additional Notes
This position is fully remote, but will require in-person attendance at meetings occasionally.
Role and Responsibilities
Executive Support
- Processes in-bound communications and prioritizes items for review by senior leadership.
- Composes and prepares correspondence, which at times may be sensitive or confidential.
- Communicates directly, and on behalf of senior leadership with Board members, vendors, staff, and others.
- Follows up on contacts made by senior leadership and supports the cultivation of ongoing relationships.
- Reviews reports and items for completeness before review by senior leadership.
- Arranges travel plans, itineraries, and other logistics as beneficial for senior leadership or members of the team as requested. Facilitates cross-divisional coordination of travel and outreach plans as well.
- Plans, coordinates, and ensures senior leadership's schedule is followed and respected to provide ability for focus and appropriate preparation.
- Researches, prioritizes, and follows up on incoming issues and concerns addressed to senior leadership, including creating draft recommendations where appropriate.
- Works closely and effectively with senior leadership to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
- Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
Finance and Operations Support
- Supports utilization of Finance and Operations tools, such as: Paycom, QuickBooks/NetSuite, Asana, and vendor/procurement portals.
- Prepares and organizes documentation for contracts, audits, and compliance requirements, ensuring accuracy, completeness, and compliance with guidelines.
- Provides Paycom/HRIS support by tracking records, maintaining accurate data, and identifying and resolving data gaps or incomplete entries.
- Performs data entry and management tasks with a high level of accuracy, utilizing strong Excel / Google Sheets skills to organize, analyze, and maintain data sets, including budgets.
- Coordinates and sends recurring finance and operations-related communications to Project Directors, ensuring timely and accurate dissemination.
- Provides logistical support and coordination for vendor and contract onboarding, assisting with planning, scheduling, and resource organization to ensure smooth execution.
- Maintains templates and standard operating documents used across the portfolio, updating them as processes evolve.
IT and Systems Support
- Maintains and updates IT asset, ticketing, and systems dashboards, ensuring data stays current and consistent across the Impact Studio portfolio.
- Supports the COO and CFO with documentation for technology onboarding/offboarding, vendor and license tracking, and lifecycle milestones (renewals, migrations, decommissions).
- Assists in maintaining accurate, organized systems records and files, flagging gaps or inconsistencies for follow-up.
- Prepares briefing materials and status summaries ahead of operations reviews and leadership updates.
- Supports rollout of internal policies (e.g., BYOD, AI use, security) by organizing intake materials, scheduling training sessions, and tracking outstanding action items.
- Maintains templates and standard operating documents used across the portfolio, updating them as processes evolve.
Organizational Insight and Leadership
- May manage a variety of special projects, some of which may have organizational impact, as requested.
- Assists in coordinating agendas and logistics for various senior leadership, organizational team or Director, and Board meetings.
Other Duties as assigned: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Compensation
The expected salary range for this full-time position is $65,000 - $75,000 annually, depending on experience and qualifications. In exceptional cases, compensation outside of this range may be considered based on the candidate’s skills, experience, and overall fit.
Digital Harbor provides a best-in-class comprehensive set of benefits to support the team. All regular, full-time employees are eligible to receive:
Health Benefits & Insurance
- Carefirst Blue Cross Blue Shield - Health, Dental, and Vision Insurance (100% of the premium paid for employees and 85% of dependents)
- Pre-Tax Health Savings Account (HSA) (with $365 monthly employer contributions)
- Pre-Tax Flexible Savings Account (FSA)
- Paid Accidental Death & Dismemberment (AD&D) Insurance
- Paid Short-Term & Long-Term Disability Insurance
- Paid Basic Life Insurance
- Supplemental Voluntary Life Insurance (Employee, Spouse & Dependent Children)
- Total Pet Plan and Supplemental Wishbone Pet Insurance
- Employee Opportunity Program (EAP) - Health and Wellness
- Wellness Reimbursement Program
Retirement
- 401k Retirement Plan (with 6% matching)
Paid Time Off
- 15 Days Paid Time Off Per Year
- 20 Days Paid Time Off Per Year (after 3rd Anniversary)
- 25 Days Paid Time Off Per Year (after 6th Anniversary)
- 16 Paid Holidays (14 common plus 2 flexible holidays, including Dec 25 - Jan 1)
- Paid Bereavement Leave
- Paid Parental Leave for Moms and Dads (two weeks after first year)
If our mission and vision align with your personal values, please apply!
A cover letter outlining your qualifications for the position along with your resume is required. Interviews will be conducted virtually.
Digital Harbor is an equal opportunity employer
GKtbHP0Zfm
See All 11 Remote IT Operations Analyst Jobs
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Find JobsRemote IT Operations Analyst Job Market
Who's Hiring
Top Industries Hiring
- Retail
- Technology & Software
What Employers Look For
The qualifications that appear most often in remote IT operations analyst jobs.
- Experience with IT service management platforms such as ServiceNow or Jira Service Management
- ITIL Foundation certification or demonstrated knowledge of ITIL processes and frameworks
- Proficiency in monitoring tools such as Splunk, Datadog, or SolarWinds for infrastructure visibility
- Ability to manage and prioritize incident, problem, and change management workflows under pressure
- Bachelor's degree in information technology, computer science, or a related technical field
- Strong documentation skills for runbooks, root cause analyses, and post-incident reports
Tips for Your Remote IT Operations Analyst Job Search
Apply early to remote roles that fit
Migrate Mate lists remote it operations analyst openings from across the U.S. in one place. Check new listings as they post and apply directly to the roles that match your skills, because remote openings often close faster than on-site positions.
Show your remote monitoring tool experience
Remote employers want it operations analysts who already know tools like Datadog, Splunk, PagerDuty, or ServiceNow. Name the specific platforms you have used in your resume and describe how you used them to detect and resolve issues without being on-site.
Prove async communication skills upfront
Distributed IT teams depend on written documentation, clear incident tickets, and precise Slack or Teams updates. Highlight examples of runbooks, postmortems, or process documentation you wrote, because remote hiring managers read these as proof you can operate without hand-holding.
Prepare for remote technical screening calls
Remote it operations analyst interviews often include a live troubleshooting scenario over video. Practice talking through your diagnostic process out loud, sharing your screen, and explaining each step clearly, since interviewers are evaluating how you communicate under pressure, not just whether you get the right answer.
Remote IT Operations Analyst Jobs: Frequently Asked Questions
How do I get a remote it operations analyst job?
Target companies that run distributed teams, such as cloud-native software firms, managed service providers, and remote-first SaaS businesses, because they already have the infrastructure for a fully remote it operations analyst. Remote employers screen heavily for self-direction, clear written communication, and hands-on experience with remote monitoring tools, ticketing systems, and cloud platforms. Candidates who document incidents clearly and can troubleshoot independently stand out most.
Which companies hire remote it operations analysts?
Employers currently hiring remote it operations analysts include WesBanco Bank, Luxoft, and MedZed, per current remote listings on Migrate Mate as of September 2026. Remote-first technology firms, financial services companies with distributed infrastructure teams, and large healthcare organizations with cloud-based systems are the most consistent sources of remote openings for this role.
Can you get a remote it operations analyst job with no experience?
Yes, but remote entry-level it operations analyst roles are harder to land because employers expect you to work independently from day one without in-person guidance. Smaller remote-first firms and managed service providers are the most likely to hire at the entry level. Candidates who show home lab projects, completed an IT support role, or hold certifications like CompTIA A+ or ITIL Foundations have a clear edge over those with no demonstrated hands-on work.
Do you need a degree for remote it operations analyst jobs?
Not always. Many remote employers weigh demonstrated skills, certifications, and a history of keeping systems stable over a four-year degree. CompTIA, ITIL, and cloud platform certifications carry real weight, and candidates who can show measurable results, such as reduced downtime or faster incident resolution, often advance past degree-holding applicants who lack practical remote operations experience.
Which industries hire the most remote it operations analysts?
The sectors hiring the most remote it operations analysts are Retail and Technology & Software, based on current remote listings on Migrate Mate as of September 2026. These industries rely on distributed infrastructure teams where it operations analysts can monitor, triage, and resolve issues entirely over remote access tools without needing to be on-site.
See All 11 Remote IT Operations Analyst Jobs
Find roles that match your experience and apply in just a few clicks.
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